Sarah J. Tracy is an organizational communication scholar and full professor in

Arizona State University Arizona State University (Arizona State or ASU) is a public university, public research university in Tempe, Arizona, United States. Founded in 1885 as Territorial Normal School by the 13th Arizona Territorial Legislature, the university is o ...

’s Hugh Downs School of Human Communication. Tracy earned a B.A. in 1993 from the

University of Southern California The University of Southern California (USC, SC, or Southern Cal) is a Private university, private research university in Los Angeles, California, United States. Founded in 1880 by Robert M. Widney, it is the oldest private research university in ...

, and received her Master of Arts and Ph.D. degrees in communication from the

University of Colorado at Boulder The University of Colorado Boulder (CU Boulder, CU, or Colorado) is a Public university, public research university in Boulder, Colorado, United States. Founded in 1876, five months before Colorado became a Federated state, state, it is the fla ...

, where she was advised by Stanley A. Deetz.Curriculum vitae
as of 2005 from Tracy's tenure case, ASU Provost's Office, accessed 2012-01-09. While at Colorado, she became a co-author with Deetz and Jennifer Lyn Simpson of the book ''Leading Organizations through Transition: Communication and Cultural Change'' (Sage Publications, 1999, ). Her doctoral thesis on ''Emotional labor and correctional officers: A study of emotion norms, performance and unintended consequences in a total institution'' (2000) won the

National Communication Association The National Communication Association (NCA) of the United States is a not-for-profit association of academics in the field of communication. Organization NCA is governed by the Legislative Assembly, which meets during the NCA Annual Conventi ...

's Miller Dissertation Award.Doctoral Student Projects
, Stanley Deetz, Univ. of Colorado, accessed 2012-01-08. She joined the ASU faculty in 2000. Dr. Tracy’s communication scholarship examines emotion and identity within organizations, with a focus on

workplace bullying Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes physical and/or emotional harm. It includes verbal, nonverbal Nonverbal communication is the transmission of messages or signals through a non ...

emotional labor Emotional labor is the work of trying to feel the right feeling for a job, either by evoking or suppressing feelings. It requires the capacity to manage and produce a feeling to fulfill the emotional requirements of a job. More specifically, work ...

occupational burnout The ICD-11 of the World Health Organization (WHO) describes occupational burnout as a work-related phenomenon resulting from chronic workplace stress that has not been successfully managed. According to the WHO, symptoms include "feelings of e ...

, and work-life balance. Through the use of qualitative research, such as participant observation, in-depth interviewing, focus groups, and discourse analysis, her ethnographic studies investigate targets of workplace bullying, male executives, correctional officers, 911 emergency call-takers, public relations professionals, and cruise ship activity coordinators. Tracy designs and conducts her research in an attempt to provide new information and knowledge that can potentially improve organizational environments and the everyday lives of men and women.

References

{{DEFAULTSORT:Tracy, Sarah J. Year of birth missing (living people) Living people Arizona State University faculty University of Southern California alumni University of Colorado Boulder alumni Workplace harassment and bullying Academics and writers on bullying