STA Plaza
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The STA Plaza (The Plaza or Spokane Transit Authority Plaza), is a transit center located in
Downtown ''Downtown'' is a term primarily used in American and Canadian English to refer to a city's sometimes commercial, cultural and often the historical, political, and geographic heart. It is often synonymous with its central business district ( ...
Spokane Spokane ( ) is the most populous city in eastern Washington and the county seat of Spokane County, Washington, United States. It lies along the Spokane River, adjacent to the Selkirk Mountains, and west of the Rocky Mountain foothills, south ...
,
Washington Washington most commonly refers to: * George Washington (1732–1799), the first president of the United States * Washington (state), a state in the Pacific Northwest of the United States * Washington, D.C., the capital of the United States ** A ...
. It is the main hub of customer service and transit operations for the Spokane Transit Authority (STA), with 31 out of its 52 bus routes connecting with The Plaza. Transit operations through the Plaza resemble that of an
airline hub An airline hub or hub airport is an airport used by one or more airlines to concentrate passenger traffic and flight operations. Hubs serve as transfer (or stop-over) points to help get passengers to their final destination. It is part of the s ...
, with bays of buses arriving and departing in waves, providing timed transfer opportunities for passengers. It is one of Spokane Transit's four primary transit centers, along with the
Spokane Community College Spokane Community College is a Public college, public community college in Spokane, Washington. It is part of the Community Colleges of Spokane and was established in 1963. Academics SCC offers associate degree, bachelor's degrees, and certif ...
, Pence-Cole Valley, and West Plains transit centers.


History

Prior to the construction of the STA Plaza, Spokane Transit's downtown bus operations were dispersed outdoors along downtown streets obstructing storefronts and congesting sidewalks. As early as the 1970s, discussions were in place to centralize operations and create an indoor facility for passengers to wait and make transfers. The initial proposal was a public-private partnership that would have built the transit center on the ground floor of a new high rise office and retail building. However, after the deal collapsed, the plan evolved into a two-story building to be developed by Spokane Transit Authority. The facility opened in the summer of 1995 and was designed by Tan Boyle Heyamoto Architects. The interior of the STA Plaza underwent a major renovation in 2017. Open space within the plaza atrium was expanded and improvements such as electronic arrival monitoring boards were added. The renovation was designed by ALSC architects. In preparation of the City Line, Plaza Bays 9 and 10 were upgraded with raised platforms, shelters, digital real-time arrivals board, off-board fare collection, and a City Line branded station marker. Plaza Bay 6 was also later upgraded with similar amenities during a Riverside Avenue reconstruction project in anticipation of future high performance transit lines. In May 2023, Bays 3, 4, 5, 6, 8, 11, and 12 also received STA branded station markers with digital real-time arrival times.


Features

The Plaza is located in
Downtown Spokane Downtown Spokane or Riverside is the central business district of Spokane, Washington. The Riverside neighborhood is roughly bounded by I-90 to the south, Division Street to the east, Monroe Street to the west and Boone Avenue to the north. The ...
with access to the adjacent streets on three sides. The Plaza is also connected to the buildings to the immediate North and East of it via the
skywalk The SkyWalk is an approximately 160 metre enclosed walkway connecting Union Station to the CN Tower and the Rogers Centre (SkyDome) in Toronto, Ontario, Canada. Part of Toronto's PATH network, the SkyWalk passes above the York Street ' s ...
system. This system allows indoor walkability to River Park Square mall, Spokane City Hall, Spokane Public Library's Central library, and the Parkade Plaza parking garage, among others. A Spokane Police precinct was also opened across the street in 2020. Inside the Plaza, there is a Subway location, Joe's Mini Market, and STA's
customer service Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and ...
and security offices. There is also seating, public restrooms, and real-time arrival boards. As of May 2023, there are 13 STA branded bay markers with digital real-time arrival screens. Three of the bays include high performance transit amenities such as raised platforms for near level boarding, shelters, and off-board fare collection.


References


External links

* {{Transportation in the Spokane, WA–Coeur d'Alene, ID region Transit centers in the United States Transportation in Spokane, Washington Buildings and structures in Spokane, Washington Transport infrastructure completed in 1995 Bus stations in Washington (state) Transportation buildings and structures in Spokane County, Washington