Rural letter carriers are
United States Postal Service
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agencies of the United States government, independent agency of the executive branch of the federal governmen ...
and
Canada Post
Canada Post Corporation (, trading as Canada Post (), is a Canadian Crown corporation that functions as the primary postal operator in Canada.
Originally known as Royal Mail Canada (the operating name of the Post Office Department of the Can ...
employees who
deliver mail in what are traditionally considered
rural
In general, a rural area or a countryside is a geographic area that is located outside towns and cities. Typical rural areas have a low population density and small settlements. Agricultural areas and areas with forestry are typically desc ...
and
suburban
A suburb (more broadly suburban area) is an area within a metropolitan area. They are oftentimes where most of a metropolitan areas jobs are located with some being predominantly residential. They can either be denser or less densely populated ...
areas of the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
and
Canada
Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...
. Before
Rural Free Delivery
Rural Free Delivery (RFD), since 1906 officially rural delivery, is a program of the United States Post Office Department to deliver mail directly to rural destinations. The program began in the late 19th century. Before that, people living in ru ...
(RFD), rural Americans and Canadians were required to go to a post office to get their mail.
History
Much support for the introduction of a nationwide rural mail delivery service came from
The National Grange of the Order of Patrons of Husbandry
The National Grange, also known as The Grange and officially named The National Grange of the Order of Patrons of Husbandry, is a social organization in the United States that encourages families to band together to promote the economic and pol ...
, the nation's oldest agricultural organization. Formerly, residents of rural areas had to either travel to a distant
post office
A post office is a public facility and a retailer that provides mail services, such as accepting letter (message), letters and parcel (package), parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post o ...
to pick up their mail, or else pay for delivery by a private carrier. Free mail delivery began in American cities in 1863 with a limited scope. Shortly afterwards, rural citizens began petitioning for equal consideration.
Postmaster General John Wanamaker first suggested rural free deliver (RFD) of mail in the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
in his annual report for fiscal year 1891.
The
Post Office Department first experimented with the idea of rural mail delivery on October 1, 1891 to determine the viability of RFD. They began with five routes covering ten miles, 33 years after free delivery in cities had begun. The first routes to receive RFD during its experimental phase were in
Jefferson County, West Virginia
Jefferson County is the easternmost county in the U.S. state of West Virginia. It is located in the Shenandoah Valley in the Eastern Panhandle of West Virginia. As of the 2020 census, the population was 57,701. Its county seat is Charles T ...
, near
Charles Town,
Halltown and
Uvilla.
After five years of controversy, RFD finally became an official service in 1896 under
President
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Grover Cleveland
Stephen Grover Cleveland (March 18, 1837June 24, 1908) was the 22nd and 24th president of the United States, serving from 1885 to 1889 and from 1893 to 1897. He was the first U.S. president to serve nonconsecutive terms and the first Hist ...
. That year, 82 rural routes were put into operation. The service has grown steadily. By 1901, the mileage had increased to over 100,000; the cost was $1,750,321 and over 37,000 carriers were employed. In 1910, the mileage was 993,068; cost $36,915,000; carriers 40,997. In 1913 came the introduction of
parcel post delivery, which caused another boom in rural deliveries. Parcel post service allowed the distribution of national newspapers and magazines, and was responsible for millions of dollars of sales in mail-order merchandise to customers in rural areas. In 1930, there were 43,278 rural routes serving about 6,875,321 families. The cost was $106,338,341. In 1916, the Good Roads Bill authorized federal funds for highway construction, which opened up roads in rural America to allow passage of mail.
Today, as in years past, the rural delivery service uses a network of rural routes traveled by carriers to deliver and pick up mail to and from roadside mailboxes. Formerly, an address for mail to a rural delivery address included both the rural route number and the box number, for example "RR 5, Box 10." With the creation of the
911 emergency system, it became necessary to discontinue the old rural route numbers in favor of house numbers and street names as used on city routes. This change enabled emergency services to more quickly locate a rural residence.
Types of carriers
The rural carrier work force is divided into the following categories of employees:
Regular carriers (Designation Code 71)
For administrative and reporting purposes, regular rural carriers who serve on an established rural route on the basis of triweekly, five, five-and-a-half, or six days in a service week, are considered full-time employees.
Part-time flexible rural carriers (Designation Code 76)
Part-time flexible rural carriers (PTFs) are those substitutes or rural carrier associates appointed following an assignment posting. These employees provide service on regular and auxiliary routes as directed by management.
Substitutes, associates & reliefs
The following employees provide service on established regular and auxiliary rural routes in the absence of regular or auxiliary rural carriers. This service may be as leave replacement and/or covering vacant regular routes pending the selection of regular rural carriers, as an auxiliary assistant or as an auxiliary route carrier:
*Substitute rural carriers (Designation Code 72) appointed via Form 50 to serve full-time on a vacant regular route or in the absence of a regular carrier for more than 90 calendar days.
*Substitute rural carriers (Designation Code 73) are those employees hired prior to July 21, 1981, with an appointment without time limitation.
*Rural carrier associates (Designation Code 74) are appointed via Form 50 to serve full-time on a vacant route or in the absence of the regular carrier for more than 90 calendar days. Designation Code 75 are those employees hired between July 21, 1981 and November 12, 1986 without time limitation. Designation Code 78 are those employees hired from a register or reassigned from rural carrier relief or auxiliary carrier positions, on or after April 11, 1987, without time limitation. Designation Code 79 are appointed via Form 50 after being assigned to the auxiliary route for more than 90 calendar days.
Auxiliary rural carriers (Designation Code 77)
Persons hired prior to 1981 to serve an auxiliary rural route without time limitation.
Assistant Rural Carriers (Designation Code 70-5)
Assistant Rural Carriers (ARCs) were added to the 2016 contract. They primarily assist with package delivery on weekends & holidays, but can also be used to perform standard route duties on Saturdays.
Labor union
The National Rural Letter Carriers' Association was formed in 1903 at a cost of fifty cents per year in dues to its members. Since its inception, it has had an effective legislative program in the
United States Congress
The United States Congress is the legislature, legislative branch of the federal government of the United States. It is a Bicameralism, bicameral legislature, including a Lower house, lower body, the United States House of Representatives, ...
to promote and protect the interests of rural carriers. In 1962, President
John F. Kennedy signed executive order 10988 establishing employee-management cooperation in the federal service. Rural carriers selected the NRLCA as their agent, and they have held exclusive recognition to represent the rural carrier craft within the United States Postal Service ever since. The NRLCA negotiates all labor agreements for the rural carrier craft with the USPS, including salaries. Rural letter carriers are considered bargaining unit employees in the United States Postal Service. This means that there is a contract between the Postal Service and the NRLCA. Only NRLCA can represent members of the rural carrier craft in the grievance procedure, including providing protection in disciplinary actions.
To be able to join the NRLCA, one must first be employed by the USPS and work in the rural carrier craft as a rural carrier associate, substitute rural carrier, rural carrier relief, part-time flexible or regular carrier. Temporary relief carriers, under guidelines covered by article 7 of the NRLCA/USPS contract, are excluded from membership. Upon completion and processing of NRLCA form 1187, an official membership card is mailed, and the benefits of membership begin. NRLCA provides information and fellowship for its members at county, district, state and national meetings where all members may participate in a democratic process of developing association policy. The NRLCA provides a monthly publication, ''The National Rural Letter Carrier'', to keep its members informed on postal and legislative matters of vital interest.
Attire
Rural carriers wear civilian clothes, not uniforms, while they deliver the mail. A minimal dress code is enforced, requiring cleanliness and a manner of dress that presents a positive image of the Postal Service. Suggestive dress is prohibited. Proper footwear is required (no open toes or heels).
With national attention focusing on heightening security, rural carriers wear and display identification badges. ID badges are issued for security control of access to postal premises and operations and to identify individuals as USPS employees. An ID badge is provided to each rural carrier to be displayed during official duty hours.
Vehicle

Rural carriers are responsible for furnishing all vehicle equipment necessary for safe and prompt handling of the mail, unless a USPS-owned/leased vehicle is assigned to the route. (If a USPS-owned/leased vehicle is assigned to the route, relief carriers may be requested, but not required, to furnish a vehicle during emergency situations). The vehicle is required to be large enough to accommodate the normal mail volume and constructed to protect the mail from loss or damage.
For each day servicing a route using a privately owned vehicle, the USPS pays an "Equipment Maintenance Allowance" (EMA) in accordance with the applicable schedule. The carrier receives EMA for each service day he reports to the Post Office, and is scheduled to perform delivery.
Advertisements of any kind and offensive slogans are prohibited from appearing on the vehicle and attire of the rural carrier.
In Canada, Canada Post has designated that rural mail routes with more than 330 rural mailboxes (RMB's) are designated right hand drive (RHD) routes. RHD vehicles used by Canada Post employees can be purchased with the help of a vehicle allowance from Canada Post or provided by Canada Post directly. Vehicle maintenance allowances are similar to those offered in the United States.
Payment
In 1962, the NRLCA and Post Office negotiated their first contract under Executive Order 10988, and within it, the Heavy Duty Agreement, or Evaluated Pay System was instituted. Rural Carriers are paid a salary based on an evaluation of the route they deliver. Credit is given for all a carrier's duties and compensated accordingly. Adjustments to the annual salary may be made periodically as route situations change, such as the addition or deletion of territory or mileage. As an example, for every 12 houses with curbside service the route would be compensated for 24 minutes per week (4 minutes per day) along with associated time values for mail that is delivered or picked up, and mileage driven. The yearly salary range for most regular Rural Carriers on will vary between $40,000 and $65,000 depending on the route evaluation and longevity. Rural carriers cannot earn overtime pay except for short period during the Christmas season, unless they sign the RDWL to work their assigned day off for the week.
There are cost of living adjustments and salary increases that are negotiated in each four-year contract. There are 15 step increases in a Rural Carrier pay scale. It takes about 12 years for a Rural Carrier to max out at the top of the pay scale.
Relief carriers can be required to be trained on up to three routes. A relief carrier may be required to carry a route other than the primary route. The time would then be recorded on the PS Form 4240 for that route. PS Form 1234 Utility Card (commonly called green card) is used to record work hours when the carrier is doing miscellaneous duties or when attending training. Carriers will use more than one utility card if they work in more than one station. All times are compiled by the timekeeper and submitted for pay.
RRECS
On July 3, 2012, the postal service & NRLCA agreed to create the Rural Route Evaluated Compensation System (RRECS). From January 2013 to June 2018, a panel of engineers, consisting of Ken Mericle, Don Ratliff & Luis Martín-Vega, began developing an automated system that captured daily counts of work activities (whereas the evaluated pay system was originally based upon a 2-week count). Count data is also captured from mapping software developed by the project. Mapping captures the line of travel for each route, plus the distances of mailstops, mailboxes and direct door delivery stops associated with each customer address. These mapped locations are used to calculate walking and driving distances.
On March 20, 2023, the NRLCA was notified that because of system issues, the PS Forms 4241-A could not be generated, causing a delay in RRECS implementation until at least April 8. On April 7, the NRLCA & USPS reached an agreement to delay the implementation of the initial rural route evaluations under RRECS until April 22, despite the NRLCA seeking a 60-day delay. On April 21, the NRLCA and USPS reached a second agreement to delay its implementation until May 6.
On May 5, a group of
U.S. senators, consisting of
Democrats Ron Wyden
Ronald Lee Wyden ( ; born May 3, 1949) is an American politician serving as the Seniority in the United States Senate, senior United States Senate, United States senator from Oregon, a seat he has held since 1996 United States Senate special el ...
,
Elizabeth Warren
Elizabeth Ann Warren (née Herring; born June 22, 1949) is an American politician and former law professor who is the Seniority in the United States Senate, senior United States senator from the state of Massachusetts, serving since 2013. A mem ...
,
Sherrod Brown,
Ed Markey
Edward John Markey (born July 11, 1946) is an American politician serving as the Seniority in the United States Senate, junior United States Senate, United States senator from the state of Massachusetts, a seat he has held since 2013. A member of ...
&
John Fetterman and
Independent
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Bernie Sanders
Bernard Sanders (born September8, 1941) is an American politician and activist who is the Seniority in the United States Senate, senior United States Senate, United States senator from the state of Vermont. He is the longest-serving independ ...
, sent a letter to
United States postmaster general
The United States postmaster general (PMG) is the chief executive officer of the United States Postal Service (USPS). The PMG is responsible for managing and directing the day-to-day operations of the agency.
The PMG is selected and appointed by ...
Louis DeJoy saying RRECS should not be used until the system’s serious flaws are rectified. Regardless, the system went into effect the following day.
RRECS had a devastating effect on rural carrier pay. Two-thirds of all rural letter carriers lost at least one hour per week, and 44% lost four hours or more. Only 14% of rural carriers actually gained hours. The changes also added days worked while reducing hours on those days, reducing opportunities for overtime. The number of K routes (routes evaluated at 5 days a week) dropped from 65,910 to 49,747, a difference of 16,163. J routes (5.5 days a week) increased from 5,012 to 11,429, and H routes (routes carried 6 days a week without a relief day) increased from 3,427 to 13,142, an increase of 9,715.
References
External links
USPS Domestic Mail Manual, Chapter A010, Standard Addressing Formats*[http://memory.loc.gov/cgi-bin/query/S?ammem/papr:@FILREQ(@OR(@field(TITLE+@od1(Rural+wagon+giving+mail+to+branch,+U+S+P+O+++))+@field(ALTTITLE+@od1(Rural+wagon+giving+mail+to+branch,+U+S+P+O+++)))+@FIELD(COLLID+workleis)) 1903 film of carrier receiving RFD mail to deliver] in Westminster, Maryland, from the Library of Congress
{{United States Postal Service
Canada Post
Rural society in the United States
United States Postal Service