Royal Commission Into Aged Care Quality And Safety
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The Royal Commission into Aged Care Quality and Safety was an Australian
royal commission A royal commission is a major ad-hoc formal public inquiry into a defined issue in some monarchies. They have been held in the United Kingdom, Australia, Canada, New Zealand, Norway, Malaysia, Mauritius and Saudi Arabia. In republics an equi ...
investigating the
aged care Elderly care, or simply eldercare (also known in parts of the English-speaking world as aged care), serves the needs of old adults. It encompasses assisted living, adult daycare, long-term care, nursing homes (often called residential care), hos ...
sector following systemic failures and abuse in the sector being exposed by the
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. The commission was announced on 8 October 2018 by the
Morrison government The Morrison government was the Australian Government, federal executive government of Australia, led by Prime Minister of Australia, Prime Minister Scott Morrison of the Liberal Party of Australia, between 2018 and 2022. The Morrison governmen ...
, with
Letters Patent Letters patent (plurale tantum, plural form for singular and plural) are a type of legal instrument in the form of a published written order issued by a monarch, President (government title), president or other head of state, generally granti ...
issued by the
Governor-General Governor-general (plural governors-general), or governor general (plural governors general), is the title of an official, most prominently associated with the British Empire. In the context of the governors-general and former British colonies, ...
on 6 December 2018 appointing commissioners and establishing the terms of reference. The commission completed public hearings into the aged care sector over two years, with the final report being tabled in
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on 1 March 2021. The Commission made 148 recommendations to government, including the creation of the ''Aged Care Act 2024'', new minimum staffing requirements, and reform to the aged care regulatory framework.


Background

In February 2016, a male resident of the Oakden Older Persons Mental Health Service, located in ,
South Australia South Australia (commonly abbreviated as SA) is a States and territories of Australia, state in the southern central part of Australia. With a total land area of , it is the fourth-largest of Australia's states and territories by area, which in ...
, was referred to the
Royal Adelaide Hospital The Royal Adelaide Hospital (RAH), colloquially known by its initials or pronounced as "the Rah", is South Australia's largest hospital, owned by the state government as part of Australia's public health care system. The RAH provides tertiary hea ...
after it was discovered that he had unexplained significant bruising to his hip. The man's family made increasingly higher level complaints about his treatment at the aged care facility, ultimately resulting in a 2018
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inquiry into the facility. The inquiry revealed that several incidents at the home had been referred to police, and coronial inquiries into the deaths of residents were initiated. The South Australian Independent Commission Against Corruption in 2018 reported damning findings of maladministration against five individuals and Oakden, and criticised former state mental health minister
Leesa Vlahos Leesa Anne Vlahos, ''née'' Chesser (born 1966) is a former Australian politician. She represented the South Australian House of Assembly seat of Taylor for the Labor Party from the 2010 election until her retirement in 2018. Background Vlah ...
. The Commission's report portrayed some of the most vulnerable members of society as “poorly cared for, forgotten and ignored”. Oakden closed in 2017 after it was revealed that a patient with Parkinson’s disease was beaten by another resident at the Oakden nursing home at least thirteen times between December 2016 and March 2017 and did not receive medical care, despite the matter having been reported to the Australian Aged Care Quality Agency. On 25 July 2016, the
ABC News ABC News most commonly refers to: * ABC News (Australia), a national news service of the Australian Broadcasting Corporation * ABC News (United States), a news-gathering and broadcasting division of the American Broadcasting Company ABC News may a ...
current affairs program '' 7.30'' broadcast hidden video camera evidence of the aggravated assault of an 89-year-old resident in September 2015. The video showed a staff member at the Mitcham Residential Care Facility eating the resident's food, flicking his face, force-feeding him, and pinning him down, prompting calls to legalise the installation of cameras in the private rooms of aged care facilities. In early September 2018, current affairs program ''
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'' broadcast a special investigation into the aged care sector and the abuse and neglect of the elderly in nursing homes. On 16 September, then-prime minister
Scott Morrison Scott John Morrison (born 13 May 1968) is an Australian former politician who served as the 30th prime minister of Australia from 2018 to 2022. He held office as leader of the Liberal Party of Australia, leader of the Liberal Party and was ...
announced that his government would make a recommendation to the
Governor-General Governor-general (plural governors-general), or governor general (plural governors general), is the title of an official, most prominently associated with the British Empire. In the context of the governors-general and former British colonies, ...
that a Royal Commission into aged care be established.


Terms of reference

On 6 December 2018,
Paul de Jersey Paul de Jersey, (born 21 September 1948) is an Australian jurist who served as the 26th governor of Queensland, from 29 July 2014 to 1 November 2021. He was Chief Justice of Queensland from 1998 to 2014. Education De Jersey was educated at ...
, governor-general of Australia, issued Commonwealth
Letters Patent Letters patent (plurale tantum, plural form for singular and plural) are a type of legal instrument in the form of a published written order issued by a monarch, President (government title), president or other head of state, generally granti ...
to create the Royal Commission and establish its
terms of reference Terms of reference (TOR) define the purpose and structures of a project, committee, meeting, negotiation, or any similar collection of people who have agreed to work together to accomplish a shared goal. Terms of reference show how the object in ...
. Former federal judge
Richard Tracey Richard Patrick Tracey, (8 February 1943 – 19 March 2020), was a British Conservative Party politician, journalist and news presenter. He was the Member of Parliament for Surbiton from 1983 to 1997, and served as Minister for Sport betwe ...
and former Medicare chief executive
Lynelle Briggs Lynelle Jann Briggs, (born 23 June 1957) is a former Australian Public Service Commissioner. She was chief executive of Medicare from 2009 until 2011, when Medicare was integrated into the Department of Human Services. Life and career In the ...
were appointed as the inaugural Royal Commissioners. The Commissioners were appointed to be a Commission of inquiry, and required and authorised to inquire into the following matters: :(a) the quality of aged care services provided to Australians, the extent to which those services meet the needs of the people accessing them, the extent of substandard care being provided, including mistreatment and all forms of abuse, the causes of any systemic failures, and any actions that should be taken in response; :(b) how best to deliver aged care services to: ::i.  people with disabilities residing in aged care facilities, including younger people; and ::ii. the increasing number of Australians living with dementia, having regard to the importance of dementia care for the future of aged care services; :(c) the future challenges and opportunities for delivering accessible, affordable and high quality aged care services in Australia, including: ::i.  in the context of changing demographics and preferences, in particular people's desire to remain living at home as they age; and ::ii. in remote, rural and regional Australia; :(d) what the Australian Government, aged care industry, Australian families and the wider community can do to strengthen the system of aged care services to ensure that the services provided are of high quality and safe; :(e) how to ensure that aged care services are person‑centred, including through allowing people to exercise greater choice, control and independence in relation to their care, and improving engagement with families and carers on care‑related matters; :(f) how best to deliver aged care services in a sustainable way, including through innovative models of care, increased use of technology, and investment in the aged care workforce and capital infrastructure; :(g) any matter reasonably incidental to a matter referred to in paragraphs (a) to (f) or that
he Commissioners He or HE may refer to: Language * He (letter), the fifth letter of the Semitic abjads * He (pronoun), a pronoun in Modern English * He (kana), one of the Japanese kana (へ in hiragana and ヘ in katakana) * Ge (Cyrillic), a Cyrillic letter call ...
believe is reasonably relevant to the inquiry.


Commissioners and executive

The Honourable ''The Honourable'' (Commonwealth English) or ''The Honorable'' (American English; American and British English spelling differences#-our, -or, see spelling differences) (abbreviation: ''Hon.'', ''Hon'ble'', or variations) is an honorific Style ...
Justice In its broadest sense, justice is the idea that individuals should be treated fairly. According to the ''Stanford Encyclopedia of Philosophy'', the most plausible candidate for a core definition comes from the ''Institutes (Justinian), Inst ...
Joseph McGrath and Ms 
Lynelle Briggs Lynelle Jann Briggs, (born 23 June 1957) is a former Australian Public Service Commissioner. She was chief executive of Medicare from 2009 until 2011, when Medicare was integrated into the Department of Human Services. Life and career In the ...
were appointed as Royal Commissioners with effect from 8 October 2018. However, Justice McGrath stood aside for family reasons and, on 11 December 2018, the Australian Government announced that former Federal Court judge, The Honourable
Richard Tracey Richard Patrick Tracey, (8 February 1943 – 19 March 2020), was a British Conservative Party politician, journalist and news presenter. He was the Member of Parliament for Surbiton from 1983 to 1997, and served as Minister for Sport betwe ...
, would replace McGrath. Justice Tracey died in California on 11 October 2019, while undergoing treatment for cancer he had been diagnosed with seven weeks earlier. Tony Pagone replaced Tracey as chair of the commission. The Official Secretary to the Royal Commission is Dr  James Popple.
Counsel A counsel or a counsellor at law is a person who gives advice and deals with various issues, particularly in legal matters. It is a title often used interchangeably with the title of ''lawyer''. The word ''counsel'' can also mean advice given ...
assisting the Commissioners are Mr Peter Gray , Dr Timothy McEvoy , Ms Eliza Bergin, Mr Paul Bolster, Ms Erin Hill and Ms Brooke Hutchins. The
Australian Government Solicitor The Australian Government Solicitor (AGS) is an Australian public servant and a federal government agency of the same name which provides legal advice to the federal government and its agencies. AGS was originally the Crown Solicitor's Office, ...
are Solicitors Assisting.


Powers

The powers of Royal Commissions in Australia are set out in the enabling legislation, the . The ''Royal Commissions Amendment Act 2013'' was approved by Parliament to give the Child Abuse Royal Commission additional powers to fulfil its terms of reference. Notable changes were: # Enabling the Chair to authorise one or more members to hold a public or private hearing # Authorise members of the Royal Commission to hold private sessions Royal Commissions, appointed pursuant to the ''Royal Commissions Act'' or otherwise, have powers to issue a
summons A summons (also known in England and Wales as a claim form or plaint note, and in the Australian state of New South Wales as a court attendance notice (CAN)) is a legal document issued by a court (a ''judicial summons'') or by an administrative ag ...
to a person to appear before the Commission at a hearing to give evidence or to produce documents specified in the summons; require witnesses to take an oath or give an affirmation; and require a person to deliver documents to the Commission at a specified place and time. A person served with a summons or a notice to produce documents must comply with that requirement, or face prosecution for an offence. The penalty for conviction upon such an offence is a fine of or six months imprisonment. A Royal Commission may authorise the
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to execute
search warrant A search warrant is a court order that a magistrate or judge issues to authorize Police, law enforcement officers to conduct a Search and seizure, search of a person, location, or vehicle for evidence of a crime and to Confiscation, confiscate an ...
s.


Submissions


Public hearings


Final Report

The federal government requested that the Commissioners provide an interim report by 31 October 2019, and a final report by 30 April 2020. The final report was tabled on 1 March 2021.


Recommendations

The Royal Commission made 148 recommendations in its final report, calling for significant reforms throughout the entire aged care sector.


See also

*
Aged care in Australia Ageing (or aging in American English) is the process of becoming older until death. The term refers mainly to humans, many other animals, and fungi; whereas for example, bacteria, perennial plants and some simple animals are potentially biol ...
* List of Australian royal commissions


References


External links

* of the Royal Commission into Aged Care Quality and Safety. {{Commonwealth of Australia Royal Commissions, state=autocollapse Aged Care Quality and Safety 2018 establishments in Australia 2018 in Australia Aged care in Australia Morrison government