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Rickel (known as Rickel Brothers in its early years, Rickel Supermarts in the 1960s, and Rickel Home Centers in later years) was a chain of home-improvement centers based in northern
New Jersey New Jersey is a U.S. state, state located in both the Mid-Atlantic States, Mid-Atlantic and Northeastern United States, Northeastern regions of the United States. Located at the geographic hub of the urban area, heavily urbanized Northeas ...
. The company’s first store opened in 1953 and for three decades Rickel was the leading hardware, plumbing, heating and electrical retailer in its region. At its peak Rickel operated over 90 stores, but competition from
Home Depot The Home Depot, Inc., often referred to as Home Depot, is an American multinational corporation, multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportat ...
, debt problems with its former parent, and an ultimately ill-advised merger with competitor Channel Home Centers led to a 1996 bankruptcy filing and liquidation and closure starting in late 1997 and continuing through early 1998.


Founding

The origins of the company date back to 1946 when brothers Al, Mort, and Bob Rickel went into business for themselves in
Newark, New Jersey Newark ( , ) is the List of municipalities in New Jersey, most populous City (New Jersey), city in the U.S. state of New Jersey, the county seat of Essex County, New Jersey, Essex County, and a principal city of the New York metropolitan area. ...
.Roush, Chris, ''Inside Home Depot'', pp.126-30 1999 The brothers formed their own heating business, continuing a family tradition. An anecdotal story says that a few years later, the brothers purchased a warehouse full of plumbing supplies for "next to nothing". In many cases, a contractor involved in heating is also involved in plumbing, but the Rickel brothers were not. Since they were unfamiliar with plumbing, they had no idea what the actual value of the haul was and sought help. A friend put them in touch with a plumber named Bill Ryan, who agreed to go through the items and determine how much they would sell for. Plumbing supplies were usually sold wholesale at this time, which presented a problem for Al, Mort, and Bob. With the massive amount of supplies they had, it was likely going to take a significant amount of time for them to sell them off to local plumbers. They came up with an idea that, at the time, had been unheard of. The idea was to start a business selling the supplies to the general public at retail cost, with Ryan as their salesman. In that role, the brothers felt that he could not only sell the supplies to the people but pass along his plumbing knowledge to advise customers on how to fix their own toilets, sinks, drains, etc., and making sure they had the correct parts to perform the repair. So, in 1953 Al, Mort, and Bob opened up the first Rickel Brothers store in Union, New Jersey, and Ryan was warmly referred to as "employee number one" for his entire 35-year stint with the Rickel store chain. Rickel was one of the first "do-it-yourself" home improvement stores, eventually expanding beyond plumbing supplies and selling heating and electrical supplies and tools in addition. An early slogan and jingle of the Rickel chain, which lasted in some degree to its 1997 closure, was "Rickel Helps You Do it Better- Do it Better With Rickel"- a reflection of the Rickel brothers' focus which included employees who could explain to customers how to perform their own home repairs. The concept took off and enabled 'Rickels' (as the store came to be known locally) to develop a loyal customer base.


Growth

The Rickels began expanding quickly after their first store became a success and by the early 1960s were operating three locations, all in New Jersey:
Succasunna Succasunna is an Local government in New Jersey#Unincorporated communities, unincorporated community and census-designated place (CDP) in Roxbury, New Jersey, Roxbury Township, Morris County, New Jersey, United States, serving as the township's ...
,
Paramus Paramus ( Waggoner, Walter H, ''The New York Times'', February 16, 1966. Accessed October 16, 2018. "Paramus – pronounced puh-RAHM-us, with the accent on the second syllable – may have taken its name from 'perremus' or 'perymus,' Indian for ...
,
East Brunswick East Brunswick is a township in Middlesex County, in the U.S. state of New Jersey. The suburban bedroom community is part of the New York metropolitan area and is located on the southern shore of the Raritan River, directly adjacent to New Br ...
, and a new location in Union. By 1967 the "Rickel Supermarts" chain (as the stores were now known) had six stores, all in New Jersey, opening in Menlo Park and Wayne. The Rickels then began expanding at a more rapid pace, opening more stores in New Jersey and entering the
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
and
Pennsylvania Pennsylvania, officially the Commonwealth of Pennsylvania, is a U.S. state, state spanning the Mid-Atlantic (United States), Mid-Atlantic, Northeastern United States, Northeastern, Appalachian, and Great Lakes region, Great Lakes regions o ...
markets for the first time. During this time a corporate headquarters was established in
South Plainfield, New Jersey South Plainfield is a Borough (New Jersey), borough in northern Middlesex County, New Jersey, Middlesex County, in the U.S. state of New Jersey. The borough is situated on the border with Union County, New Jersey, Union County in the Raritan Riv ...
, which also served as Rickel's primary distribution center. The Rickel brothers sold the still-growing chain of Rickel Supermarts to Supermarkets General Corporation, the parent company of the Pathmark supermarket chain, in 1969. After the sale SGC renamed the chain "Rickel Home Centers", which lasted until Rickel's closure. In 1973 Rickel built their
South Plainfield, New Jersey South Plainfield is a Borough (New Jersey), borough in northern Middlesex County, New Jersey, Middlesex County, in the U.S. state of New Jersey. The borough is situated on the border with Union County, New Jersey, Union County in the Raritan Riv ...
executive office headquarters, which doubled as a distribution and storage center that had been expanded to nearly 800,000 square feet by 1988. In 1975, the Rickel division of SGC recorded $80 million (~$ in ) in sales and was the dominant home improvement retailer in the region, far outselling its larger competitors Channel Lumber and Pergament. The subsequent decade was a time of continued expansion as the Rickel chain grew to over 30 stores by the mid-eighties, including one in the former Ice World arena in
Totowa, New Jersey Totowa (pronounced "TO-tuh-wuh" ) is a Borough (New Jersey), borough in Passaic County, New Jersey, Passaic County, in the U.S. state of New Jersey. As of the 2020 United States census, the borough's population was 11,065, an increase of 261 (+ ...
. However, Supermarkets General's fortunes were starting to turn as the company entered a financial downturn that it stayed locked in, in various forms, for the next two decades. While Rickel was doing well, its corporate sibling Pathmark was losing business and dragging the company's finances down with it. In 1987, the
Dart Group Jet2 plc (formerly Dart Group plc) is a British multinational airline company based in Leeds, England. Its head office is listed as Low Fare Finder House on the grounds of Leeds Bradford Airport, England. Subsidiary Jet2.com has its head offic ...
made a hostile takeover bid to acquire SGC. In a move to avoid the takeover, management took the company private by engineering a $2.1 billion leveraged buyout.
Merrill Lynch Merrill Lynch, Pierce, Fenner & Smith Incorporated, doing business as Merrill, and previously branded Merrill Lynch, is an American investment management and wealth management division of Bank of America. Along with BofA Securities, the investm ...
Capital Markets Inc. received 55 percent of the shares, Equitable Life Assurance received 30 percent and SGC management retained ten percent. The company's debt grew to $1.6 billion (~$ in ) by early 1990, half of it in junk bonds, primarily as a result of the buyout. Servicing the debt became SGC's primary objective and largest problem.


Home Depot competition

Around the time of Supermarkets General's cash flow problems, the
Atlanta, Georgia Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
-based home improvement chain
Home Depot The Home Depot, Inc., often referred to as Home Depot, is an American multinational corporation, multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportat ...
began to open stores in the New York/New Jersey metropolitan area. Although Rickel, Channel, Pergament, and local hardware stores all felt the effects of Home Depot's entry and quick expansion into their market area, Rickel's problems were made worse by its parent company's financial state. This helped lead to a somewhat contentious relationship between Rickel and Home Depot over the next few years. An early example of the consequences of the rivalry between Rickel and Home Depot can be seen in an incident surrounding
PBS The Public Broadcasting Service (PBS) is an American public broadcaster and non-commercial, free-to-air television network based in Arlington, Virginia. PBS is a publicly funded nonprofit organization and the most prominent provider of educat ...
' long running home improvement series ''
This Old House ''This Old House'' is an American home improvement media brand with television shows, a magazine, and a website. The brand is headquartered in Stamford, Connecticut. The television series airs on the Public Broadcasting Service (PBS) television ...
''. For many years, Home Depot has been one of the largest sources of financial support for the noncommercial program. But in 1989, show host
Bob Vila Robert Joseph Vila (born June 20, 1946) is an American home improvement television show host known for ''This Old House'' (1979–1989), ''Bob Vila's Home Again'' (1990–2005), and ''Bob Vila'' (2005–2007). Early life and education Vila, a C ...
was signed to be Rickel's spokesman and appeared in a series of television commercials for them. Since they were now sponsoring a program whose host worked for a competitor, Home Depot and their lumber supplier
Weyerhaeuser The Weyerhaeuser Company ( ) is an American timberland company which owns nearly of timberlands in the U.S., and manages an additional of timberlands under long-term licenses in Canada. The company has manufactured wood products for over a c ...
announced they would be withdrawing their funding. The companies changed their minds after WGBH, the producer of ''This Old House'' at the time, fired Vila shortly thereafter with Steve Thomas becoming the show's new presenter.Vila, who would begin hosting his own syndicated home improvement series in 1990, would eventually be dropped by Rickel and would begin a long term relationship with
Sears Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
as a spokesman for their
Craftsman Tools Craftsman is a line of tools, lawn and garden equipment, and work wear. Originally a house brand established by Sears, the brand is now owned by Stanley Black & Decker. As with all Sears products, Craftsman tools were not manufactured by Sears ...
brand. Combined with Home Depot's expansion and its parent company's debt problems, not only did Rickel find itself unable to compete with the rapidly growing Home Depot, but it also began to lose market share to its local competitors who were on more secure financial footing. By Fall 1993, it became apparent that Rickel's future was beginning to look grim. Supermarkets General was still in serious financial trouble as Pathmark's sales continued to slide, and the company chose to keep its focus on trying to bring its primary brand out of decline. As a consequence of this, Rickel was unable to receive the funding it needed to properly compete with the juggernaut that Home Depot was becoming. In 1994, Supermarkets General reorganized. The company changed its name to Pathmark Stores, Inc. and began looking for ways to divest itself of its varied retail properties including Rickel. In the summer of 1994, they found a solution.


Merger with Channel Home Centers

On August 26, 1995, a move by venture capital firm Eos Partners, L.P. resulted in a merger with one of Rickel's competitors. That day, Eos made separate deals with Pathmark and
GE Capital GE Capital was the financial services division of General Electric. Its various units were sold between 2013 and 2021, including the notable spin-off of the North American consumer finance division as Synchrony Financial. Ultimately, only one div ...
to acquire both Rickel and Channel Home Centers and announced that the two chains would be merging into one with the Rickel brand continuing forward. This resulted in Rickel expanding from 33 stores to 92, its largest wave of expansion in its history, and brought the company into markets it had not served before; to reflect their new direction, Rickel briefly rebranded itself as "The New Rickel" and adopted the slogan “Bringing it all closer to home". However, all the news was not positive. Despite the addition of so many new stores to its fold, the sales they generated were not enough to fully pull Rickel out of the tailspin it had found itself in; in fact, the sudden massive expansion proved to be another burden on the company's finances. Also, the battle with Home Depot for market share was continuing to be an uphill one for Rickel, and the chain would soon find itself in significant legal trouble.


Home Depot sues Rickel

By 1995, Home Depot was establishing itself as New Jersey's home improvement leader and building stores almost anywhere demand existed, putting significant strain on Rickel and its competitors that had long been established before Home Depot's encroachment. One of these areas was a large vacant parcel of land on Orange Street in
Bloomfield, New Jersey Bloomfield is a township in Essex County, in the U.S. state of New Jersey, and an inner-ring suburb of Newark. As of the 2020 United States census, the township's population was 53,105, an increase of 5,790 (+12.2%) from the 2010 census cou ...
. Home Depot submitted a proposal to take over the land and build a massive store on it. The Orange Street location was less than one mile from the Bloomfield Center strip mall where Rickel, at the time, was its longstanding anchor store. The center is located along Bloomfield Avenue, which is one of the most heavily traveled roads in New Jersey running from US 46 in
West Caldwell West Caldwell is a township located in the West Essex area in northwestern Essex County, in the U.S. state of New Jersey. It is located approximately west of Manhattan and northwest of Newark. As of the 2020 United States census, the townsh ...
to downtown Newark near Broad Street Station. Its location along Bloomfield Avenue enables it to draw not only from Bloomfield residents, but also shoppers from neighboring Belleville,
East Orange East Orange is a City (New Jersey), city in Essex County, New Jersey, Essex County, in the U.S. state of New Jersey. As of the 2020 United States census, the city's population was 69,612, an increase of 5,342 (+8.3%) from the 2010 United States ...
, and Newark as the township's borders with all three municipalities are very close to Bloomfield Center. However, like many of its fellow outlets the Bloomfield Rickel was a much smaller sized business than the massive Home Depot stores being built in and around New Jersey were. Rickel certainly was not in a good position as even though their store was in a centralized location, the Home Depot store would siphon away a significant amount of their customers. In addition, the store would have easy access as it was located very near Bloomfield's border with
Orange Orange most often refers to: *Orange (fruit), the fruit of the tree species '' Citrus'' × ''sinensis'' ** Orange blossom, its fragrant flower ** Orange juice *Orange (colour), the color of an orange fruit, occurs between red and yellow in the vi ...
and located near public transit on nearby Watsessing Avenue (including a New Jersey Transit rail station) and Exit 148 on the
Garden State Parkway The Garden State Parkway (GSP) is a Controlled-access highway, controlled-access toll road that stretches the north–south length of eastern New Jersey from the state's southernmost tip near Cape May, New Jersey, Cape May north to the New York ...
. Rickel decided to fight the proposal. Its methods, however, led to Home Depot filing a lawsuit in New Jersey court in July of that year. Home Depot alleged that Rickel had engaged in a deceitful "smear campaign"; Rickel was accused of posing as a community action group that accused Home Depot of bringing an increase of car theft and violent crime everywhere they opened stores, specifically citing figures obtained from the police in
Clifton, New Jersey Clifton is a city in Passaic County, in the U.S. state of New Jersey. Criss-crossed by several major highways, the city is a regional commercial hub for North Jersey and is a bedroom suburb of New York City in the New York Metropolitan Area.L ...
, a neighboring municipality to Bloomfield where Home Depot first opened a store in 1992 (Rickel, at that time, was not doing business in Clifton; after the merger with Channel in 1994, Rickel took over the lone Channel Home Center in the city).


Bankruptcy and liquidation

If things were not bad enough, by the end of 1995 Rickel discovered that their financial situation was significantly more unstable than they had realized. The new sales figures from its fifty-nine new stores had not done enough to correct the damage that the years of financial trouble that its former parent Pathmark had left on Rickel, and thus a bankruptcy filing was looming as a serious possibility. To try and stave it off, the company decided to close thirteen underperforming stores shortly after the Home Depot lawsuit was filed. This did not work, and on January 10, 1996, Rickel announced it had filed for Chapter 11 bankruptcy protection. More store closures followed, with another thirteen locations liquidated by July. Although Rickel was starting to show signs of recovery that met with positive reactions, reality painted a different picture as the company appeared to be in a state of terminal decline. Rickel went through two more rounds of closures that ran into 1997; when those were done, the chain was almost half the size of what it had been just two years before, with 49 locations still operating. In 1997 Rickel decided to shift focus again and focus less on being a direct competitor to Home Depot, which had now established itself as the New York area market leader in retail home improvement. Instead, Rickel decided to focus on things that made it unique compared to the larger, big-box chain. Although Rickel was one of the larger and more successful home improvement chains in the area prior to Home Depot's entry into its market, Rickel tended to operate in smaller facilities than Home Depot did even after its merger with Channel. For example, a typical Home Depot store was well over in size. Rickel stores, by comparison, averaged approximately with a handful of stores such as the Totowa, New Jersey store and the Wayne, New Jersey store being larger (the Wayne store was, in fact, the company's largest). Rickel decided, as they had tried once before, to use their size to their advantage and define themselves as more of a neighborhood home center. Since both Rickel and Home Depot sold many of the same items, Rickel's strategy was to portray the stores as much easier to shop at than the immense Home Depot stores. The attempt did little, if anything, to either take business from Home Depot or lure customers to Rickel and in August 1997, a plan to allow the chain to remain open until at least February 1998 was rejected. Despite its best efforts, it now seemed that it was no longer a matter of if the still-in-bankruptcy Rickel could reverse its fortunes and stave off its demise but instead a matter of how much time the former home improvement stalwart had left before it would be forced to close its doors for good. On October 11, 1997, Rickel vice president for marketing Greg Hanselman made the announcement that the company "ran out of cash" to operate the remaining 49 stores and that the chain was to begin liquidating. Most of the Rickels were closed by Thanksgiving 1997, with several more lasting until December as they received more merchandise from already shuttered stores. The last Rickel to close was its largest, with the Wayne store closing in early 1998. Rickel still held leases on the 53 stores they were operating at the beginning of 1997, and office supply chain Staples picked up 41 of those leases, including Rickel's Bloomfield store that they had been sued trying to protect. Staples did not reopen all of the Rickel locations they purchased, however, as there were objections raised by some of the tenants and landlords involving six of the forty-one purchases. The company's distribution center, meanwhile, was retaken by Pathmark. As far as the other stores mentioned in this portion of the article are concerned, the Totowa store was repurposed as a clothing retailer, first being occupied by
Filene's Basement Filene's Basement, also called The Basement, was a Massachusetts-based chain of department stores which was owned by Retail Ventures, Inc. until April 2009 when it was sold to Syms. Founded in 1909 and one of the oldest off-price retailers in ...
's Aisle 3 concept and later by Forman Mills, which as of 2022 is still in operation. The Clifton store, which was one of the six Staples purchases that did not become a Staples store and was subdivided after closing. One half was occupied by Dollar Express, which was eventually merged with
Dollar Tree Dollar Tree, Inc. is an American multi-price-point chain of discount variety stores. Headquartered in Chesapeake, Virginia, it is a ''Fortune'' 500 (sometimes referred to as Fortune 200) company and operates 15,115 stores throughout the 48 ...
and still occupies the space today, while the other half was taken by Drug Fair, closed in 2009 after the company’s surprise bankruptcy filing, and has since had a rotating chain of occupants that have either been seasonal stores like
Spirit Halloween Spirit Halloween Superstores, LLC is an American seasonal retailer that supplies Halloween decorations, costumes, props and accessories. It is the United States' largest Halloween retailer. It is currently owned by Spencer Gifts. It was founde ...
or other businesses that failed. Only a portion of the Wayne store still exists. The rear portion of the store was converted into a bowling alley while the remainder was demolished. Originally, a
Grand Union A grand union is a rail track junction where two double-track railway or tramway lines cross at grade, often in a street intersection or crossroads. A total of sixteen railroad switches (sets of points) allow streetcars (or in rarer install ...
supermarket was supposed to be constructed on the remaining property, but the company was forced to stop construction after a 2001 bankruptcy filing; the store was eventually completed in 2003 and opened as a
Stop & Shop The Stop & Shop Supermarket Company, known as Stop & Shop, is an American regional chain of supermarkets located in the northeastern United States. From its beginnings in 1892 as a small grocery store, it has grown to include a 365-store chain ...
. The year after Rickel shut its doors for good, in a strange twist, Home Depot decided to try its own hand at a smaller, neighborhood home center concept and created Villager's Hardware, which were similar to Rickel stores in their size and setup and included some scaled back versions of Home Depot departments like its plant nursery. The first location, coincidentally, opened in the former East Brunswick, New Jersey store Rickel occupied for thirty-plus years. Home Depot would open several more Villager's stores in the next year, but the company decided to discontinue the brand shortly thereafter and convert the stores to smaller Home Depot locations.


Fate of the Rickels

All three Rickel brothers have since died. Mort Rickel passed away at 61 in 1980; his two brothers would reach 90 before following him in death. Al Rickel passed away in 2008, and Bob Rickel passed away in 2014.


See also

*
List of defunct retailers of the United States Below is a list of notable defunct retailers of the United States. Across the United States, a large number of local stores and store chains that started between the 1920s and 1950s have become defunct since the late 1960s, when many chains wer ...


References


External links

{{external media , width = 210px , float = right , headerimage= , video1
''"Rickel helps you do it better. Do it better with Rickel!"''
television commercial featuring regular store jingle, from June 15, 1980
Throwback Thursday: Rickel heads HoM
HBSDealer Defunct retail companies of the United States Home improvement retailers of the United States Retail companies established in 1953 Retail companies disestablished in 1998 1953 establishments in New Jersey 1998 disestablishments in New Jersey 1994 mergers and acquisitions Companies that filed for Chapter 11 bankruptcy in 1996