A chain store or retail chain is a
retail
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
outlet in which several locations share a
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
,
central management and standardized business practices. They have come to dominate many retail markets, dining markets, and service categories in many parts of the world. A
franchise retail establishment is one form of a chain store. In 2005, the world's largest retail chain,
Walmart
Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
, became the world's largest corporation based on gross sales.
History
In 1792,
Henry Walton Smith and his wife Anna established
W.H. Smith as a news vending business in
London
London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
that would become a national concern in the mid-19th century under the management of their grandson
William Henry Smith.
The world's oldest national retail chain, the firm took advantage of the
railway boom during the
Industrial Revolution
The Industrial Revolution, sometimes divided into the First Industrial Revolution and Second Industrial Revolution, was a transitional period of the global economy toward more widespread, efficient and stable manufacturing processes, succee ...
by opening news-stands at
railway station
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
s beginning in 1848.
[ The firm, now called WHSmith, had more than 1,400 locations as of 2017.
In the U.S., chain stores likely began with J. Stiner & Company, which operated several tea shops in ]New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
around 1860. By 1900, George Huntington Hartford had built The Great Atlantic & Pacific Tea Company
The Great Atlantic & Pacific Tea Company, better known as A&P, was an American chain store, chain of grocery stores that operated from 1859 to 2015. From 1915 through 1975, A&P was the largest grocery retailer in the United States (and, until ...
, originally a tea distributor based in New York, into a grocery chain that operated almost 200 stores. Dozens of other grocery, drug, tobacco, and variety stores opened additional locations, around the same time, so that retail chains were common in the United States by 1910. Several state legislatures considered measures to restrict the growth of chains, and in 1914 concern about chain stores contributed to passage of the Federal Trade Commission Act and the Clayton Antitrust Act.
Isidore, Benjamin and Modeste Dewachter originated the idea of the chain department store in Belgium in 1868,[Le Pantheon de L'Industrie, Paris, 1891, Page 20] ten years before A&P began offering more than coffee and tea. They started with four locations for ''Maisons Dewachter'' (Houses of Dewachter): La Louvière
La Louvière (; ) is a city and Municipalities of Belgium, municipality of Wallonia located in the Hainaut Province, province of Hainaut, Belgium.
The municipality consists of the following districts: Boussoit, Haine-Saint-Paul, Haine-Saint-Pie ...
, Mons
Mons commonly refers to:
* Mons, Belgium, a city in Belgium
* Mons pubis (mons Venus or mons veneris), in mammalian anatomy, the adipose tissue lying above the pubic bone
* Mons (planetary nomenclature), a sizable extraterrestrial mountain
* Batt ...
, Namur
Namur (; ; ) is a city and municipality in Wallonia, Belgium. It is the capital both of the province of Namur and of Wallonia, hosting the Parliament of Wallonia, the Government of Wallonia and its administration.
Namur stands at the confl ...
and Leuze.[ They later incorporated as ''Dewachter frères'' (Dewachter Brothers) on January 1, 1875.][Annexes to the Belgian Monitor of 1875. Acts, Extracts of Acts, Minutes and Documents relating to Corporations, Book #3, Page 67] The brothers offered ready-to-wear
Ready-to-wear (RTW)also called ''prêt-à-porter'', or off-the-rack or off-the-peg in casual useis the term for garments sold in finished condition in standardized sizes, as distinct from made-to-measure or bespoke clothing tailored to a partic ...
clothing for men and children and specialty clothing such as riding apparel and beachwear. Isidore owned 51% of the company, while his brothers split the remaining 49%. Under Isidore's (and later his son Louis') leadership, ''Maisons Dewachter'' would become one of the most recognized names in Belgium and France with stores in 20 cities and towns. Some cities had multiple stores, such as Bordeaux, France. Louis Dewachter also became an internationally known landscape artist, painting under the pseudonym Louis Dewis
Louis Dewis (1872–1946) was the pseudonym of Belgium, Belgian Post-Impressionist Painting, painter Louis DeWachter, who was also an innovative and highly successful businessman. He helped organize and managed the first department store chain.
...
.
By the early 1920s, chain retailing was well established in the United States, with A&P, Woolworth's, American Stores, and United Cigar Stores
United Cigar Stores was a chain of cigar stores in the United States that in its first quarter-century grew to nearly 3,000 shops. It eventually became part of the corporation that bought Marvel Comics and its parent company Magazine Managem ...
being the largest. By the 1930s, chain stores had come of age, and stopped increasing their total market share. Court decisions against the chains' price-cutting appeared as early as 1906, and laws against chain stores began in the 1920s, along with legal countermeasures by chain-store groups. State taxes on chain stores were upheld by the U.S. Supreme Court in 1931. Between then and 1933, 525 chain-store tax bills were introduced in state legislatures, and by the end of 1933 special taxes on retail chains were in force in 17 states.
Characteristics
A chain store is characterised by the ownership or franchise relationship between the local business or outlet and a controlling business.
Difference between a "chain" and formula retail
While chains are typically "formula retail", a chain refers to ownership or franchise, whereas "formula retail" or "formula business" refers to the characteristics of the business. There is considerable overlap because key characteristic of a formula retail business is that it is controlled as a part of a business relationship, and is generally part of a chain. Nevertheless, most codified municipal regulation relies on definitions of formula retail (e.g., formula restaurant
A formula restaurant is a type of formula retail business. It is characterized as a restaurant regulated by contractual or other arrangements to standardize menus, ingredients, food preparation, interior and exterior design and/or uniforms. The t ...
s),[Town of Jaffrey Planning Board Proposed Zoning Changes Summary](_blank)
, Public Hearing January 22, 2018, Town of Jaffrey, New Hampshire (.pdf)[Permit how-to guides - chain stores (formula retail use)](_blank)
, Planning Dept., City and Cty. of San Francisco in part because a restriction directed to "chains" may be deemed an impermissible restriction on interstate commerce
The Commerce Clause describes an enumerated power listed in the United States Constitution ( Article I, Section 8, Clause 3). The clause states that the United States Congress shall have power "to regulate Commerce with foreign Nations, and amon ...
(in the US), or as exceeding municipal zoning authority (i.e., regulating "who owns it" rather than the characteristics of the business).[The Park at Cross Creek v. City of Malibu](_blank)
Calif. Ct. App., 2nd. Dist. Filed 21-Jun-2017 (.pdf)
, ''The Malibu Times'' 1-Nov-2017 Non-codified restrictions will sometimes target "chains". A municipal ordinance may seek to prohibit "formula businesses" in order to maintain the character of a community and support local businesses that serve the surrounding neighborhood.
Decline
Brick-and-mortar
Brick and mortar (or B&M) is an organization or business with a physical presence in a building or other structure. The term ''brick-and-mortar business'' is often used to refer to a company that possesses or leases retail shops, factory produc ...
chain stores have been in decline as retail has shifted to online shopping
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of th ...
, leading to historically high retail vacancy rates. The hundred-year-old Radio Shack
RadioShack (formerly written as Radio Shack) is an American electronics retailer that was established in 1921 as an amateur radio mail-order business. Its parent company was purchased by Tandy Corporation in 1962, which shifted its focus from ma ...
chain went from 7,400 stores in 2001 to 400 stores in 2018. FYE is the last remaining music chain store in the United States and has shrunk from over 1,000 at its height to 270 locations in 2018. In 2019, Payless ShoeSource stated that it would be closing all remaining 2,100 stores in the US.
Restaurant chains
A restaurant chain is a set of related restaurant
A restaurant is an establishment that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and Delivery (commerce), food delivery services. Restaurants ...
s in many different locations that are either under shared corporate ownership or franchising
Franchising is based on a marketing concept which can be adopted by an organization as a strategy for business expansion. Where implemented, a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its busines ...
agreements. Typically, the restaurants within a chain are built to a standard format through architectural prototype development and offer a standard menu and/or services. Fast food restaurant
A fast-food restaurant, also known as a quick-service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast food, fast-food cuisine and has minimal Foodservice#Table service, table service. The food served ...
s are the most common, but sit-down restaurant chains also exist. Restaurant chains locations are often found near highway
A highway is any public or private road or other public way on land. It includes not just major roads, but also other public roads and rights of way. In the United States, it is also used as an equivalent term to controlled-access highway, or ...
s, shopping mall
A shopping mall (or simply mall) is a large indoor shopping center, usually Anchor tenant, anchored by department stores. The term ''mall'' originally meant pedestrian zone, a pedestrian promenade with shops along it, but in the late 1960s, i ...
s and densely populated urban or tourist areas.
Britain
In 1896, Samuel Isaacs from Whitechapel
Whitechapel () is an area in London, England, and is located in the London Borough of Tower Hamlets. It is in east London and part of the East End of London, East End. It is the location of Tower Hamlets Town Hall and therefore the borough tow ...
, east London opened the first fish and chips
Fish and chips is a hot dish consisting of batter (cooking), battered and fried fish, served with French fries, chips. Often considered the national dish of the United Kingdom, fish and chips originated in England in the 19th century. Today, ...
restaurant (as opposed to a take-away) in London, and its instant popularity led to a chain comprising 22 restaurants with locations around London and seaside resorts in southern England including Brighton
Brighton ( ) is a seaside resort in the city status in the United Kingdom, city of Brighton and Hove, East Sussex, England, south of London.
Archaeological evidence of settlement in the area dates back to the Bronze Age Britain, Bronze Age, R ...
, Ramsgate
Ramsgate is a seaside resort, seaside town and civil parish in the district of Thanet District, Thanet in eastern Kent, England. It was one of the great English seaside towns of the 19th century. In 2021 it had a population of 42,027. Ramsgate' ...
and Margate
Margate is a seaside resort, seaside town in the Thanet District of Kent, England. It is located on the north coast of Kent and covers an area of long, north-east of Canterbury and includes Cliftonville, Garlinge, Palm Bay, UK, Palm Bay and W ...
. In 1864, the Aerated Bread Company (ABC) began operating a chain of teashops in Britain. ABC would be overtaken as the leader in the field by Lyons
Lyon (Franco-Provençal: ''Liyon'') is a city in France. It is located at the confluence of the rivers Rhône and Saône, to the northwest of the French Alps, southeast of Paris, north of Marseille, southwest of Geneva, Switzerland, north ...
, co-founded by Joseph Lyons
Joseph Aloysius Lyons (15 September 1879 – 7 April 1939) was an Australian politician who served as the tenth prime minister of Australia, from 1932 until his death in 1939. He held office as the inaugural leader of the United Australia Par ...
in 1884. From 1909 Lyons began operating a chain of teashops which became a staple of the High Street
High Street is a common street name for the primary business street of a city, town, or village, especially in the United Kingdom and Commonwealth. It implies that it is the focal point for business, especially shopping. It is also a metonym fo ...
in the UK, and at its peak, the firm numbered around 200 cafes.
Opposition
The displacement of independent business
A privately held company (or simply a private company) is a company whose shares and related rights or obligations are not offered for public subscription or publicly negotiated in their respective listed markets. Instead, the company's stock i ...
es by chains has sparked increased collaboration among independent businesses and communities to prevent chain proliferation. These efforts include community-based organizing through Independent Business Alliances (in the U.S. and Canada) and "buy local" campaigns. In the U.S., trade
Trade involves the transfer of goods and services from one person or entity to another, often in exchange for money. Economists refer to a system or network that allows trade as a market.
Traders generally negotiate through a medium of cr ...
organizations such as the American Booksellers Association and American Specialty Toy Retailers do national promotion and advocacy. NGOs
A non-governmental organization (NGO) is an independent, typically nonprofit organization that operates outside government control, though it may get a significant percentage of its funding from government or corporate sources. NGOs often focus ...
like the New Rules Project and New Economics Foundation
The New Economics Foundation (NEF) is a Great Britain, British think-tank that promotes "social, economic and environmental justice".
NEF was founded in 1986 by the leaders of The Other Economic Summit (TOES) with the aim of working for a "new m ...
provide research and tools for pro-independent business education and policy while the American Independent Business Alliance
The American Independent Business Alliance (AMIBA) is a non-profit organization that represents the interests of local independent businesses, helps communities develop strong local economies through nurturing local entrepreneurs, and promotes citi ...
provides direct assistance for community-level organizing.
Regulation and exclusion
A variety of towns and cities in the United States whose residents wish to retain their distinctive character—such as San Francisco
San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...
; Provincetown, Massachusetts
Provincetown () is a New England town located at the extreme tip of Cape Cod in Barnstable County, Massachusetts, in the United States. A small coastal resort town with a year-round population of 3,664 as of the 2020 United States census, Provi ...
and other Cape Cod
Cape Cod is a peninsula extending into the Atlantic Ocean from the southeastern corner of Massachusetts, in the northeastern United States. Its historic, maritime character and ample beaches attract heavy tourism during the summer months. The ...
villages; Bristol, RI
Bristol is a town in Bristol County, Rhode Island, United States, as well as the county seat. The population of Bristol was 22,493 at the 2020 United States census, 2020 census. It is a deep water seaport named after Bristol, England. Major ind ...
; McCall, Idaho; Port Townsend, Washington
Port Townsend is a city on the Quimper Peninsula in Jefferson County, Washington, United States. The population was 10,148 at the 2020 United States Census. It is the county seat and only incorporated city of Jefferson County.
In addition ...
; Ogunquit, Maine; Windermere, Florida and Carmel-by-the-Sea, California
Carmel-by-the-Sea (), commonly known simply as Carmel, is a city in Monterey County, California, located on the Central Coast of California. As of the 2020 United States census, 2020 census, the city had a population of 3,220, down from 3,722 a ...
—closely regulate, even exclude, chain stores. They don't exclude the chain itself, only the standardized formula the chain uses, described as "''formula businesses''".[Analysis of Cities with Formula Business Ordinances](_blank)
, Malibu, California (.pdf) For example, there could often be a restaurant owned by McDonald's
McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
that sells hamburgers, but not the formula franchise operation with the golden arches and standardized menu, uniforms, and procedures. The reason these towns regulate chain stores is aesthetics and tourism. Proponents of formula restaurants and formula retail allege the restrictions are used to protect independent businesses from competition."Cape Cod Residents Keep the Chain Stores Out"
article by Beth Greenfield June 8, 2010
See also
* Formula restaurant
A formula restaurant is a type of formula retail business. It is characterized as a restaurant regulated by contractual or other arrangements to standardize menus, ingredients, food preparation, interior and exterior design and/or uniforms. The t ...
* List of bookstore chains
This is a list of bookstore chains with brick-and-mortar locations.
In the United Kingdom and many parts of the English speaking world, they are known as "Bookshops" and "newsagents".
In American English, they are called "bookstores", or someti ...
* List of Canadian clothing store chains
A list is a Set (mathematics), set of discrete items of information collected and set forth in some format for utility, entertainment, or other purposes. A list may be memorialized in any number of ways, including existing only in the mind of t ...
* List of clothing and footwear shops in the United Kingdom
* List of restaurant chains
The following is a list of restaurant chains.
International
Argentina
*California Burrito Co.
*Mostaza
Australia
Canada
Costa Rica
* Rostipollos
Denmark
* Jensen's Bøfhus
Egypt
* Cook Door
* Mo'men
Finland
* Friends & Brgrs
* Hesb ...
* List of supermarket chains
As of 2023, this is a list of supermarket chains, past and present, which operate or have branches in more than one country, whether under the parent corporation's name or another name. For supermarkets that are only in one country, see the breakd ...
References
Further reading
* Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the US in 2005." ''City & Community'' 10#1 (2011): 1–24.
* Ingram, Paul, and Hayagreeva Rao. "Store Wars: The Enactment and Repeal of Anti-Chain-Store Legislation in America." ''American Journal of Sociology'' 110#2 (2004): 446–487.
* Lebhar, Godfrey Montague, and W. C. Shaw. ''Chain stores in America, 1859-1962'' (Chain Store Publishing Corporation, 1963).
* Levinson, Marc. "The Great A&P and the Struggle for Small Business in America" (2019). .
* Matsunaga, Louella. ''The changing face of Japanese retail: Working in a chain store'' (Routledge, 2012).
* Newman, Benjamin J., and John V. Kane. "Backlash against the 'Big Box', Local Small Business and Public Opinion toward Business Corporations." ''Public Opinion Quarterly'' 78#4 (2014): 984–1002.
* Phillips, Charles F. "The Chain Store in the United States and Canada," ''American Economic Review'' 27#1 (1937), pp. 87–9
in JSTOR
* Schragger, Richard. "The Anti-Chain Store Movement, Localist Ideology, and the Remnants of the Progressive Constitution, 1920-1940." ''Iowa Law Review'' 90 (2005): 1011+.
* Scroop, Daniel. "The anti-chain store movement and the politics of consumption." ''American Quarterly'' 60#4 (2008): 925–949.
* Winship, Janice. "Culture of restraint: the British chain store 1920–39." ''Commercial Cultures: Economies, Practices, Spaces'' 31 (2000).
External links
*
{{Authority control
Retail formats
Retail processes and techniques
Business terms
Franchises