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Rentokil Initial is a British business services group based in
Crawley Crawley () is a town and Borough status in the United Kingdom, borough in West Sussex, England. It is south of London, north of Brighton and Hove, and north-east of the county town of Chichester. Crawley covers an area of and had a populat ...
, England. It was founded in 1925 as a pest-control business. It subsequently expanded and diversified, in part through growth under the leadership of Sir
Clive Thompson Clive Thompson may refer to: *Clive Thompson (businessman) (born 1943), Deputy Chairman of Strategic Equity Capital *Clive Thompson (journalist) Thomas Clive Thompson III (born 30 October 1968) is a Canadian freelance journalist, blogger, and sc ...
in the 1980s and 1990s, and in part through the acquisition of
BET plc British Electric Traction Company Limited, renamed BET plc in 1985, was a large British industrial conglomerate. It was once a constituent of the FTSE 100 Index but was acquired by Rentokil in 1996, and the merged company is now known as Ren ...
in 1996, into a business delivering a wide range of facilities management services. It is listed on the
London Stock Exchange The London Stock Exchange (LSE) is a stock exchange based in London, England. the total market value of all companies trading on the LSE stood at US$3.42 trillion. Its current premises are situated in Paternoster Square close to St Paul's Cath ...
and is a constituent of the
FTSE 100 Index The Financial Times Stock Exchange 100 Index, also called the FTSE 100 Index, FTSE 100, FTSE, or, informally, the "Footsie" , is the United Kingdom's best-known stock market index of the 100 most highly capitalised blue chips listed on ...
.


History

The company was founded in 1925 by
Harold Maxwell-Lefroy Harold Maxwell-Lefroy (20 January 1877 – 14 October 1925) was an England, English entomologist. He served as a Professor of Entomology at Imperial College London before moving to India where he took over the position of entomologist to the gover ...
, professor of
entomology Entomology (from Ancient Greek ἔντομον (''éntomon''), meaning "insect", and -logy from λόγος (''lógos''), meaning "study") is the branch of zoology that focuses on insects. Those who study entomology are known as entomologists. In ...
at
Imperial College, London Imperial College London, also known as Imperial, is a Public university, public research university in London, England. Its history began with Prince Albert of Saxe-Coburg and Gotha, Prince Albert, husband of Queen Victoria, who envisioned a Al ...
, who had been investigating ways to kill
death watch beetle The deathwatch beetle (''Xestobium rufovillosum'') is a species of woodboring beetle that sometimes infests the structural timbers of old buildings. The adult beetle is brown and measures on average long. Eggs are laid in dark crevices in old w ...
s that had infested
Westminster Hall Westminster Hall is a medieval great hall which is part of the Palace of Westminster in London, England. It was erected in 1097 for William II (William Rufus), at which point it was the largest hall in Europe. The building has had various functio ...
in the
Palace of Westminster The Palace of Westminster is the meeting place of the Parliament of the United Kingdom and is located in London, England. It is commonly called the Houses of Parliament after the House of Commons and the House of Lords, the two legislative ch ...
. Lefroy and his assistant produced an anti-
woodworm A woodworm is the Xylophagy, wood-eating larva of many species of beetle. It is also a generic description given to the infestation of a wooden item (normally part of a dwelling or the furniture in it) by these larvae. Types of woodworm Woodbo ...
fluid called ''Ento-Kill Fluids'' ("ento" coming from the Greek word for insect, ἔντομον entomon). That year he tried to register the name ''Entokill'', but owing to existing trademarks, he chose ''Rentokil'' instead, and this became the name of his company, Rentokil Ltd. Lefroy was later killed in a laboratory accident when an experiment produced poisonous fumes.


British Ratin

British Ratin was established in 1927 as a pest control company by its Danish owner Sophus Berendsen A/S; the company used a bacillus developed by a Danish scientist George Neumann to control rats and mice. Demand for pest control services began extending beyond rodent control to insect control. British Ratin made its first acquisition, Chelsea Insecticides Ltd, in 1940. In 1957 British Ratin acquired Rentokil, and the combined businesses continued to use the Rentokil name, becoming Rentokil Laboratories Ltd. in 1960. In 1960s Rentokil started global expansion including Kenya, Australia and 21 other countries across Europe, Australasia, Southeast Asia, the Caribbean, and South Africa.


Rentokil Group plc

Rentokil Group plc was listed on the
London Stock Exchange The London Stock Exchange (LSE) is a stock exchange based in London, England. the total market value of all companies trading on the LSE stood at US$3.42 trillion. Its current premises are situated in Paternoster Square close to St Paul's Cath ...
in 1969. Sophus Berendsen A/S retained a 50% holding in the group until the late 1990s. For many years Rentokil Initial achieved growth of about 20% each year under the leadership of then
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
, Sir
Clive Thompson Clive Thompson may refer to: *Clive Thompson (businessman) (born 1943), Deputy Chairman of Strategic Equity Capital *Clive Thompson (journalist) Thomas Clive Thompson III (born 30 October 1968) is a Canadian freelance journalist, blogger, and sc ...
. During this period Rentokil Initial was voted "Britain's most admired" company.


Rentokil Initial plc

In 1996, following the hostile takeover of its much larger competitor
BET plc British Electric Traction Company Limited, renamed BET plc in 1985, was a large British industrial conglomerate. It was once a constituent of the FTSE 100 Index but was acquired by Rentokil in 1996, and the merged company is now known as Ren ...
, the company became Rentokil Initial. The acquisition included the "Initial" laundry and washroom services business (founded in 1903), with Rentokil Initial now providing various services from laundry to washroom hygiene products. The "Initial" name derived from the fact that every towel was marked with the customer's initials, ensuring that customers only received their own towels.


Recent history

Thompson relinquished the CEO role to James Wilde, with Thompson taking up the chairman's role, in January 2003. Thompson and Wilde both left the company in 2004, when the leadership was transferred to Brian McGowan as Chairman (appointed in 2004) and Doug Flynn as CEO (appointed in 2005). They made a number of structural changes to the company, including the closure of the main offices at Felcourt, near
East Grinstead East Grinstead () is a town in West Sussex, England, near the East Sussex, Surrey, and Kent borders, south of London, northeast of Brighton, and northeast of the county town of Chichester. Situated in the northeast corner of the county, bord ...
, relocating them to Belgrave House, Victoria, Central London and City Place,
Gatwick Gatwick Airport , also known as London Gatwick Airport (), is the secondary international airport serving London, West Sussex and Surrey. It is located near Crawley in West Sussex, south of Central London. In 2024, Gatwick was the second-bu ...
. They also presided over a succession of profit warnings, mainly as a result of the problematic integration of the 2006 acquisition of Target Express into the existing City Link business. The Rentokil Tropical Plants business, which had expanded to be an international brand through the acquisition of numerous smaller plant rental companies around the world, was rebranded as Ambius. In 2006, the Company decided to close its UK Initial laundry business, mainly due to the ageing property and plant that the business operated (which had been part of the BET acquisition) and the high cost of modernisation. That year, the company also bought
Ademco Security Group Ademco Security Group is a Singapore-based security services company that sells monitoring services, manpower security services, unified security management, and enterprise security software. The company has approximately 8000 corporate and govern ...
and planned to expand across Asia. They sold the company in 2010. The company temporarily left the FTSE 100 index in 2007. Rentokil strengthened its foothold in the US residential pest control market in 2006, when it acquired the Reading, Pennsylvania-based J.C. Ehrlich Co, Inc., the fourth-largest and largest privately held pest control company in the US. In the following year Rentokil sold the Initial Fire, Electronic Security and staffed guarding businesses, previously known as Shorrock, to
United Technologies Corporation United Technologies Corporation (UTC) was an American multinational corporation, multinational list of conglomerates, conglomerate headquartered in Farmington, Connecticut. It researched, developed, and manufactured products in numerous are ...
. However, in 2010, Rentokil Initial acquired Knightsbridge Guarding Ltd and Perception LLP to re-enter the staffed security/reception staffing business, to complement the existing cleaning, washroom, Ambius and pest control businesses. In March 2008 the company came under the leadership of Chairman John McAdam and CEO Alan Brown, who had respectively served as CEO and CFO at ICI: the pair were previously responsible for the breakup and sale of ICI to
Akzo Nobel Akzo Nobel N.V., stylised as AkzoNobel, is a Dutch multinational company which creates paints and performance coatings for both industry and consumers worldwide. Headquartered in Amsterdam, the company has activities in more than 150 countries ...
. In February 2011, the company acquired the Fumigation & Pest Control, Water Treatment & Hygiene and Fire Safety & Prevention businesses of Santia, formerly
Connaught plc Connaught plc was a company in the United Kingdom, operating in the social housing, public sector and compliance markets. A constituent of the FTSE 250 Index, it went into administration in October 2010. History The business was founded by Wi ...
, for £5.6m. In 2012, Rentokil acquired Western Exterminator Company for US$99.6 million, extending its services to the west coast of the US, making Rentokil the third largest pest control company in the USA. The City Link division had continued to make losses, and although these had reduced following major management/structural changes, the company was disposed of in April 2013 to
Better Capital Better Capital is a British Private equity firm founded by Jon Moulton in 2009. Investments Better Capital has had investments in the following companies: * In February 2010, Better Capital acquired Gardner Group from The Carlyle Group * In April ...
plc for £1. On 1 August 2013, the company announced that CEO Alan Brown would be stepping down and would be replaced by Andy Ransom on 1 October. Ransom had previously been MD of the company's West region. On 28 February 2014, the company sold its facilities management business for £250m to
Interserve Interserve was a British construction and support services business based in Reading, Berkshire, which went into administration in 2019 and was formally wound up in 2022. In 2019 the group generated revenue of £2.2 billion and had a workforce ...
. On 16 December 2016, the company announced a future joint venture with CWS-boco International GmbH. In March 2017, the company announced a joint venture with PCI of India to create the largest pest control company in India. On 21 April 2017, Rentokil was awarded the
Queen's Award for Enterprise Queens is a borough of New York City. Queens or Queen's may also refer to: Arts and entertainment * Queens (group), a Polish musical group * "Queens" (song), a 2018 song by Saara Aalto * ''Queens'' (novel), by Stephen Pickles, 1984 * "Queens", ...
- International Trade 2017. This was followed by The Queen's Award for Enterprise for Innovation in 2018, recognising the company's leadership position in digital innovation, in particular its RADAR and PestConnect systems. In 2020, a further Queen's Award for Enterprise for Innovation for Lumnia, the world's first commercial range of insect light traps that use LED lighting rather than traditional fluorescent tubes, reducing energy usage by up to 70%. In 2018, Rentokil Initial plc announced a new partnership with
Cool Earth Cool Earth is an international NGO that funds Indigenous communities to protect endangered rainforests in order to combat the climate crisis and protect ecosystems. The charity is associated with long term partnerships with Indigenous villages, ...
to support its work in Papua New Guinea, protecting around 1,000 acres of rainforest and so preventing the release of at least 228,000 tonnes of emissions, equivalent to the company's entire
carbon footprint A carbon footprint (or greenhouse gas footprint) is a calculated value or index that makes it possible to compare the total amount of greenhouse gases that an activity, product, company or country Greenhouse gas emissions, adds to the atmospher ...
. In 2019, the company announced a new initiative to use unclaimed shareholder dividends and unclaimed shares to fund charitable causes. A new fund, named Rentokil Initial Cares, was established. In the same year, it was awarded Britain's Most Admired Company for Diversity & Inclusion and topped the league table of the UK's Best Workplaces in the private sector, according to data released by the world's biggest job site,
Indeed Indeed, Inc. is an American worldwide employment website for job listings launched in November 2004. It is an independent subsidiary of multinational company Recruit Holdings. It is headquartered in Austin, Texas, and Stamford, Connecticut, w ...
. In December 2021, Rentokil announced that it would acquire
Terminix Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 70+ countries around the world. It is a subsidiary of UK-based Rentokil Initial. History In 1927, E. ...
for $6.7 billion: the transaction was completed on 12 October 2022. However, integration of the business was delayed. The process was originally projected to be completed by 2025, but as of March 2024, Terminix is not expected to be fully integrated until 2026. In April 2022, Rentokil North America acquired JP Pest Services which operates throughout
New England New England is a region consisting of six states in the Northeastern United States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York (state), New York to the west and by the ...
. The company posted growth in 2023, with revenue up 44.7% to £5.37bn and pre-tax profits up 66.9% to £493m. Direction pest control was up 4.5 per cent, and hygiene and wellbeing by 4.8 per cent. But North America recorded lower growth rates. In April 2024, it was announced Rentokil Initial had acquired the 
Indian Indian or Indians may refer to: Associated with India * of or related to India ** Indian people ** Indian diaspora ** Languages of India ** Indian English, a dialect of the English language ** Indian cuisine Associated with indigenous peoples o ...
pest control company,
Hicare HiCare is an Indian pest control company. History Hicare was founded in 2004 as part of the Godrej Group. Its managing director was Arumugham Mahendran, who had previously founded a mosquito repellent company, Transelektra Domestic Products, ...
, for an undisclosed amount.


Brands

The company's divisions operate under four global brands: Rentokil, Initial, Steritech and Ambius. Additionally, the company continues to operate local brands under the names of acquired businesses which have a familiar brandname in their respective markets, such as JC Ehrlich, Western Exterminator, and
Terminix Terminix International Company, L.P. is one of the largest pest control companies in the world, operating in 47 states in the United States and 70+ countries around the world. It is a subsidiary of UK-based Rentokil Initial. History In 1927, E. ...
.


References


External links

* {{Authority control Business services companies of the United Kingdom Companies listed on the London Stock Exchange Companies listed on the New York Stock Exchange Companies based in Surrey Camberley Business services companies established in 1925 British companies established in 1925 Pest control companies Private providers of NHS services 1925 establishments in England 1960s initial public offerings Companies in the FTSE 100 Index