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Remote administration refers to any method of controlling a
computer A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use
software Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications. The history of software is closely tied to the development of digital comput ...
that make remote administration easy to set up and use. Remote administration is often used when it's difficult or impractical to be physically near a system in order to use it or
troubleshoot Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process ope ...
it. Many server administrators also use remote administration to control the servers around the world at remote locations. It is also used by companies and corporations to improve overall productivity as well as promote remote work. It may also refer to both legal and illegal (i.e. hacking) remote administration (see Owned and
Trojan Trojan or Trojans may refer to: * Of or from the ancient city of Troy * Trojan language, the language of the historical Trojans Arts and entertainment Music * '' Les Troyens'' ('The Trojans'), an opera by Berlioz, premiered part 1863, part 18 ...
).


Requirements


Internet connection

Any computer with an
Internet connection Internet access is a facility or service that provides connectivity for a computer, a computer network, or other network device to the Internet, and for individuals or organizations to access or use applications such as email and the World Wide ...
or on a
local area network A local area network (LAN) is a computer network that interconnects computers within a limited area such as a residence, campus, or building, and has its network equipment and interconnects locally managed. LANs facilitate the distribution of da ...
can be remotely administered. For non-malicious administration, the user must install or enable server software on the host system in order to be viewed. Then the user/client can access the host system from another
computer A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
using the installed
software Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications. The history of software is closely tied to the development of digital comput ...
. Usually, both systems should be connected to the internet, and the
IP address An Internet Protocol address (IP address) is a numerical label such as that is assigned to a device connected to a computer network that uses the Internet Protocol for communication. IP addresses serve two main functions: network interface i ...
of the host/server system must be known. Remote administration is therefore less practical if the host uses a
dial-up Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telepho ...
modem The Democratic Movement (, ; MoDem ) is a centre to centre-right political party in France, whose main ideological trends are liberalism and Christian democracy, and that is characterised by a strong pro-Europeanist stance. MoDem was establis ...
, which is not constantly online and often has a Dynamic IP.


Connecting

When the client connects to the host computer, a window showing the
Desktop A desktop traditionally refers to: * The surface of a desk (often to distinguish office appliances that fit on a desk, such as photocopiers and printers, from larger equipment covering its own area on the floor) Desktop may refer to various compu ...
of the host usually appears. The client may then control the host as if he/she were sitting right in front of it.
Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
has a built-in remote administration package called
Remote Desktop Connection Remote Desktop Protocol clients allow users to connect to servers running Remote Desktop Services, Azure Virtual Desktop, or non-Microsoft server software to enable Remote desktop software, remote desktop functionality. Since the release of Remote ...
. A free cross-platform alternative is VNC, which offers similar functionality.


Common tasks for which remote administration is used


Shutdown

* Shutting down or rebooting another computer over a network


Accessing peripherals

* Using a network device, like printer * Retrieving streaming data, much like a
CCTV Closed-circuit television (CCTV), also known as video surveillance, is the use of closed-circuit television cameras to transmit a signal to a specific place on a limited set of monitors. It differs from broadcast television in that the signa ...
system


Modifying

* Editing another computer's Registry settings * Modifying system services * Installing software on another machine * Modifying logical groups


Viewing

* Remotely assisting others * Supervising computer or internet usage * Access to a remote system's " Computer Management" snap-in


Hacking

Computers infected with
malware Malware (a portmanteau of ''malicious software'')Tahir, R. (2018)A study on malware and malware detection techniques . ''International Journal of Education and Management Engineering'', ''8''(2), 20. is any software intentionally designed to caus ...
such as
Trojans Trojan or Trojans may refer to: * Of or from the ancient city of Troy * Trojan language, the language of the historical Trojans Arts and entertainment Music * ''Les Troyens'' ('The Trojans'), an opera by Berlioz, premiered part 1863, part 1890 ...
sometimes open back doors into computer systems which allows malicious users to hack into and control the computer. Such users may then add, delete, modify or execute files on the computer to their own ends.


Notable software


Windows

Windows Server 2003 Windows Server 2003, codenamed "Whistler Server", is the sixth major version of the Windows NT operating system produced by Microsoft and the first server version to be released under the Windows Server brand name. It is part of the Windows NT ...
,
2008 2008 was designated as: *International Year of Languages *International Year of Planet Earth *International Year of the Potato *International Year of Sanitation The Great Recession, a worldwide recession which began in 2007, continued throu ...
,
Tablet PC A tablet computer, commonly shortened to tablet, is a mobile device, typically with a mobile operating system and touchscreen display processing circuitry, and a rechargeable battery in a single, thin and flat package. Tablets, being computers ...
Editions, and
Windows Vista Windows Vista is a major release of the Windows NT operating system developed by Microsoft. It was the direct successor to Windows XP, released five years earlier, which was then the longest time span between successive releases of Microsoft W ...
Ultimate, Enterprise and Business editions come with Microsoft's
Microsoft Management Console Microsoft Management Console (MMC) is a component of Microsoft Windows that provides system administrators and advanced users an interface for configuring and monitoring the system. MMC was introduced in late 1997 as an optional component of Win ...
,
Windows Registry The Windows Registry is a hierarchical database that stores low-level settings for the Microsoft Windows operating system and for applications that opt to use the registry. The kernel, device drivers, services, Security Accounts Manager, a ...
Editor and various
command-line utilities A console application or command-line program is a computer program (applications or utilities) designed to be used via a text-only user interface. A console application can be used with a computer terminal, a system console, or a terminal emu ...
that may be used to administer a remote machine. One form of remote administration is
remote desktop software In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely from one system (usually a PC, but the concept applies equally to a server or a sma ...
, and Windows includes a
Remote Desktop Connection Remote Desktop Protocol clients allow users to connect to servers running Remote Desktop Services, Azure Virtual Desktop, or non-Microsoft server software to enable Remote desktop software, remote desktop functionality. Since the release of Remote ...
client for this purpose.
Windows XP Windows XP is a major release of Microsoft's Windows NT operating system. It was released to manufacturing on August 24, 2001, and later to retail on October 25, 2001. It is a direct successor to Windows 2000 for high-end and business users a ...
comes with a built-in remote administration tools called Remote Assistance and Remote Desktop, these are restricted versions of the
Windows Server 2003 Windows Server 2003, codenamed "Whistler Server", is the sixth major version of the Windows NT operating system produced by Microsoft and the first server version to be released under the Windows Server brand name. It is part of the Windows NT ...
Terminal Services meant only for helping users and remote administration. With a simple hack/patch (derived from the beta version of
Windows XP Windows XP is a major release of Microsoft's Windows NT operating system. It was released to manufacturing on August 24, 2001, and later to retail on October 25, 2001. It is a direct successor to Windows 2000 for high-end and business users a ...
) it's possible to "unlock" XP to a fully featured Terminal Server.
Windows Server 2003 Windows Server 2003, codenamed "Whistler Server", is the sixth major version of the Windows NT operating system produced by Microsoft and the first server version to be released under the Windows Server brand name. It is part of the Windows NT ...
comes with built-in remote administration tools, including a
web application A web application (or web app) is application software that is created with web technologies and runs via a web browser. Web applications emerged during the late 1990s and allowed for the server to dynamically build a response to the request, ...
and a simplified version of
Terminal Services Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machin ...
designed for Remote administration.
Active Directory Active Directory (AD) is a directory service developed by Microsoft for Windows domain networks. Windows Server operating systems include it as a set of processes and services. Originally, only centralized domain management used Active Direct ...
and other features found in
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
's
Windows NT Windows NT is a Proprietary software, proprietary Graphical user interface, graphical operating system produced by Microsoft as part of its Windows product line, the first version of which, Windows NT 3.1, was released on July 27, 1993. Original ...
Domains allow for remote administration of computers that are members of the domain, including editing the Registry and modifying system services and access to the system's "Computer Management"
Microsoft Management Console Microsoft Management Console (MMC) is a component of Microsoft Windows that provides system administrators and advanced users an interface for configuring and monitoring the system. MMC was introduced in late 1997 as an optional component of Win ...
snap-in. Some third-party
remote desktop software In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely from one system (usually a PC, but the concept applies equally to a server or a sma ...
programs perform the same job. Back Orifice, whilst commonly used as a
script kiddie A script kiddie, skript kiddie, skiddie, kiddie, or skid is a pejorative term used to describe an unskilled individual who uses malicious scripts or programs developed by others or LLMs. Characteristics The term script kiddie was first used in ...
tool, claims to be a remote-administration and system management tool. Critics have previously stated that the capabilities of the software require a very loose definition of what "administration" entails. Remote Server Administration Tools for
Windows 7 Windows 7 is a major release of the Windows NT operating system developed by Microsoft. It was Software release life cycle#Release to manufacturing (RTM), released to manufacturing on July 22, 2009, and became generally available on October 22, ...
enables IT administrators to manage roles and features that are installed on remote computers that are running
Windows Server 2008 Windows Server 2008, codenamed "Longhorn Server" (alternatives: "Windows Vista Server" or "Windows Server Vista"), is the seventh major version of the Windows NT operating system produced by Microsoft to be released under the Windows Server b ...
R2


Non-Windows

VNC can be used for remote administration of
computer A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
s, however it is increasingly being used as an equivalent of
Terminal Services Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machin ...
and
Remote Desktop Protocol Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this pu ...
for multi-user environments.
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
,
UNIX Unix (, ; trademarked as UNIX) is a family of multitasking, multi-user computer operating systems that derive from the original AT&T Unix, whose development started in 1969 at the Bell Labs research center by Ken Thompson, Dennis Ritchie, a ...
and
BSD The Berkeley Software Distribution (BSD), also known as Berkeley Unix or BSD Unix, is a discontinued Unix operating system developed and distributed by the Computer Systems Research Group (CSRG) at the University of California, Berkeley, beginni ...
support remote administration via remote login, typically via
SSH The Secure Shell Protocol (SSH Protocol) is a cryptographic network protocol for operating network services securely over an unsecured network. Its most notable applications are remote login and command-line execution. SSH was designed for Un ...
(The use of the
Telnet Telnet (sometimes stylized TELNET) is a client-server application protocol that provides access to virtual terminals of remote systems on local area networks or the Internet. It is a protocol for bidirectional 8-bit communications. Its main ...
protocol has been phased out due to security concerns). X-server connection forwarding, often tunneled over SSH for security, allows
GUI Gui or GUI may refer to: People Surname * Gui (surname), an ancient Chinese surname, ''xing'' * Bernard Gui (1261 or 1262–1331), inquisitor of the Dominican Order * Luigi Gui (1914–2010), Italian politician * Gui Minhai (born 1964), Ch ...
programs to be used remotely. VNC is also available for these operating systems.
Apple Remote Desktop Apple Remote Desktop (ARD) is a Macintosh application produced by Apple Inc., first released on March 14, 2002, that replaced a similar product called ''Apple Network Assistant''. Aimed at computer administrators responsible for large numbers of ...
provides
Macintosh Mac is a brand of personal computers designed and marketed by Apple Inc., Apple since 1984. The name is short for Macintosh (its official name until 1999), a reference to the McIntosh (apple), McIntosh apple. The current product lineup inclu ...
users with remote administration capabilities. NX and its Google fork Neatx are free graphical Desktop sharing solutions for the X Window System with Clients for different platforms like Linux, Windows and Mac OS X. There is also an enhanced commercial version of NX Server available.


Wireless remote administration

Remote administration software has recently started to appear on
wireless devices Wireless communication (or just wireless, when the context allows) is the transfer of information (''telecommunication'') between two or more points without the use of an electrical conductor, optical fiber or other continuous guided mediu ...
such as the
BlackBerry BlackBerry is a discontinued brand of handheld devices and related mobile services, originally developed and maintained by the Canadian company Research In Motion (RIM, later known as BlackBerry Limited) until 2016. The first BlackBerry device ...
,
Pocket PC A Pocket PC (P/PC, PPC) is a class of personal digital assistant (PDA) that runs the Windows Mobile operating system, which is based on Windows Embedded Compact, Windows CE/Windows Embedded Compact, and that has some of the abilities of modern ...
, and
Palm Palm most commonly refers to: * Palm of the hand, the central region of the front of the hand * Palm plants, of family Arecaceae ** List of Arecaceae genera **Palm oil * Several other plants known as "palm" Palm or Palms may also refer to: Music ...
devices, as well as some
mobile phone A mobile phone or cell phone is a portable telephone that allows users to make and receive calls over a radio frequency link while moving within a designated telephone service area, unlike fixed-location phones ( landline phones). This rad ...
s. Generally these solutions do not provide the full remote access seen on
software Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications. The history of software is closely tied to the development of digital comput ...
such as VNC or
Terminal Services Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machin ...
, but do allow
administrators Administrator or admin may refer to: Job roles Computing and internet * Database administrator, a person who is responsible for the environmental aspects of a database * Forum administrator, one who oversees discussions on an Internet forum * N ...
to perform a variety of tasks, such as rebooting computers, resetting
password A password, sometimes called a passcode, is secret data, typically a string of characters, usually used to confirm a user's identity. Traditionally, passwords were expected to be memorized, but the large number of password-protected services t ...
s, and viewing system event logs, thus reducing or even eliminating the need for system administrators to carry a
laptop A laptop computer or notebook computer, also known as a laptop or notebook, is a small, portable personal computer (PC). Laptops typically have a Clamshell design, clamshell form factor (design), form factor with a flat-panel computer scree ...
or be within reach of the office. Wireless remote administration is usually the only method to maintain man-made objects in space.


References

{{Reflist Internet Protocol based network software Remote administration software System administration