Remedy Corporation was a

software Software is a set of computer programs and associated software documentation, documentation and data (computing), data. This is in contrast to Computer hardware, hardware, from which the system is built and which actually performs the work. ...

company that produced the Action Request System and various

applications Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...

therein. It is one of the biggest and oldest names in

ITSM Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-or ...

software. Remedy is now the Service Management Business Unit of

BMC Software BMC Software, Inc. is an American multinational information technology (IT) services and consulting, and Enterprise Software company based in Houston, Texas. Gartner has positioned BMC as a Leader for the eighth consecutive year in Ga ...

History

Remedy Corporation was founded in 1990 by Doug Mueller, Dave Mahler, and

Larry Garlick Larry Garlick is an American businessman who founded and served as the CEO of Remedy Corporation, a software company that produced the Action Request System. Education Garlick earned a Bachelor of Science in Engineering and Master of Science i ...

, who was the

CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especiall ...

until 2001. The company went public in 1995 and in 1996 was named by ''Business Week'' as the "Number 1 Top Hot Growth Company in America." In 2001, competitor Peregrine Systems, purchased the company for $1.2 billion in cash and stock. On September 22, 2002, Peregrine and its wholly owned subsidiary, Peregrine Remedy, Inc., filed for voluntary protection under Chapter 11 of the United States Bankruptcy Code. Two months after

accounting irregularities An accounting irregularity is an entry or statement that does not conform to the normal laws, practises and rules of the accounting profession, having the deliberate intent to deceive or defraud. Accounting irregularities can consist of intentiona ...

forced Peregrine Systems into bankruptcy, it sold the Remedy business unit to

. Remedy was then known as ''Remedy, a BMC Software Company'' until 2004, when it became known as the ''Service Management Business Unit''.{{Citation needed, date=July 2020

References

External links

Remedy IT Service Management

BMC

ARSList
- an independent community of ARSystem Users
Remedies for Remedy
- User contributed news and information gathering site about Remedy AR System.
BMC Helix Remedy force expert
] - Remedyforce Features Software companies based in California Software companies of the United States IT service management