
A train dispatcher (US), rail traffic controller (Canada), train controller (Australia), train service controller (Singapore) or
signaller
A signaller, signalman, colloquially referred to as a radioman or signaleer in the armed forces is a specialist soldier, sailor or airman responsible for military communications. Signallers, a.k.a. Combat Signallers or signalmen or women, are ...
(UK), is employed by a railroad to direct and facilitate the movement of trains over an assigned territory, which is usually part, or all, of a railroad operating division. The dispatcher is also responsible for cost effective movement of trains and other on-track railroad equipment to optimize physical (trains) and human resource (crews) assets.
History
Charles Minot, a Division Superintendent on the
Erie Railroad
The Erie Railroad was a railroad that operated in the Northeastern United States, originally connecting Pavonia Terminal in Jersey City, New Jersey, with Lake Erie at Dunkirk, New York. The railroad expanded west to Chicago following its 1865 ...
is credited with the first effort to control the movement of a train beyond the rule book and operating
timetable
A schedule (, ) or a timetable, as a basic time-management tool, consists of a list of times at which possible tasks, events, or actions are intended to take place, or of a sequence of events in the chronological order in which such things ...
, when, in September 1851, he sent a telegram to a railroad employee at another location directing that all trains be held at that point until the train Minot was riding could arrive.
From that beginning, a system of train dispatching evolved. The operating rule book, later standardized for all railroads, contained the basic rules for the operation of trains, such as the meaning of the all fixed, audible and hand
signals
A signal is both the process and the result of Signal transmission, transmission of data over some transmission media, media accomplished by embedding some variation. Signals are important in multiple subject fields including signal processin ...
; the form, format and meaning of
train orders; and the duties and obligations of each class of employee. The operating, or official, timetable established train numbers and schedules; meeting points for those trains; showed the length of passing tracks at each station as well as indicating the locations where train orders might be issued and contained a variety of other information which might be necessary or useful to train crews operating trains over the territory covered.
Train orders supplemented the
timetable
A schedule (, ) or a timetable, as a basic time-management tool, consists of a list of times at which possible tasks, events, or actions are intended to take place, or of a sequence of events in the chronological order in which such things ...
and the rule book. They were addressed to a particular train or trains and directed that train or trains to do whatever the train dispatcher had decided needed to be done: meet another train, wait at specified locations, run late on its published schedule, be cautious under the circumstances described or numerous other actions.
Train dispatchers are required to be intimately familiar with the physical characteristics of the railroad territory for which they are responsible, as well as the operating capabilities of the locomotive power being used. Experienced train dispatchers learned the idiosyncrasies of the locomotive engineers and train conductors and melded that knowledge into the operating decisions made. An efficient train dispatcher could utilize the rule book, timetable, train orders and personal experience to move a large number of trains over the assigned territory with minimal delay to any train, even in single-track territory.
Initially, train dispatchers issued train orders using American
Morse code
Morse code is a telecommunications method which Character encoding, encodes Written language, text characters as standardized sequences of two different signal durations, called ''dots'' and ''dashes'', or ''dits'' and ''dahs''. Morse code i ...
over
telegraph
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
wires. Later, after the telephone was invented in 1876 and became common, most railroads constructed their own telephone systems, for internal communications, which the train dispatchers used to issue train orders. The last train order known to have been issued using Morse code was copied at
Whitehall, Montana
Whitehall is a town in Jefferson County, Montana, United States. The population was 1,006 at the 2020 census. It is part of the Helena Micropolitan Statistical Area.
History
Whitehall began as a rail depot created by the Northern Pacific and ...
, on May 6, 1982, on the
Burlington Northern Railroad
The Burlington Northern Railroad was a United States–based railroad company formed from a merger of four major U.S. railroads. Burlington Northern operated between 1970 and 1995.
Its historical lineage begins in the earliest days of railroad ...
.
Beginning before
World War II
World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
and accelerating after it, most major railroads installed
centralized traffic control (CTC) systems to control train movements. Using CTC, a train dispatcher could align track switches anywhere on the territory so that trains could move into and out of sidings without having to stop and hand throw switches. The train dispatcher could also control the trackside signals governing the movement of trains. Two-way radios enabled train dispatchers to communicate directly with train and engine crews. These capabilities eliminated the need for most train orders, but still required the oversight of a train dispatcher.
By country

In Australia train dispatchers are known as Train/Network controllers. Most train controllers are employed by such government organisations as the
Australian Rail Track Corporation
The Australian Rail Track Corporation (ARTC) is an Australian Government-owned statutory corporation. It operates one of the largest rail networks in the nation, spanning across five states and 39 worksites.
ARTC continues to expand the networ ...
, the
Public Transport Authority of
Western Australia
Western Australia (WA) is the westernmost state of Australia. It is bounded by the Indian Ocean to the north and west, the Southern Ocean to the south, the Northern Territory to the north-east, and South Australia to the south-east. Western Aust ...
,
Queensland Rail
Queensland Rail (QR) is a railway operator in Queensland, Australia. Queensland Rail is owned by the Queensland Government, and operates both Commuter rail, suburban and Regional rail, interurban rail services in South East Queensland, as well ...
and
Sydney Trains
Sydney Trains is the brand name and operator of Railways in Sydney, suburban and intercity train services in and around Greater Sydney in New South Wales, Australia.
The metropolitan part of the network is a hybrid urban rail, urban-suburban r ...
. Others are the employees of privately operated railways such as those found in the
Pilbara
The Pilbara () is a large, dry, sparsely populated regions of Western Australia, region in the north of Western Australia. It is known for its Indigenous Australians, Aboriginal people; wealth disparity; its ancient landscapes; the prevailing r ...
region. The mining giants
BHP
BHP Group Limited, founded as the Broken Hill Proprietary Company, is an Australian multinational mining and metals corporation. BHP was established in August 1885 and is headquartered in Melbourne, Victoria.
As of 2024, BHP was the world� ...
,
Fortescue
Fortescue may refer to:
People
* Fortescue (surname), a list of people with the name
* Fortescue Ash (1882–1956), Anglican bishop in Australia
* Fortescue Graham (1794–1880), British Royal Marines general
Places
* Fortescue, Missouri, United ...
,
Rio Tinto and
Roy Hill Roy Hill may refer to:
* Roy Hill mine, an iron ore mine in Western Australia
* Roy Hill railway, a railway line associated with the Roy Hill mine
* Roy Hill Station
Roy Hill Station is a pastoral lease and cattle station, located about sout ...
, all operate their own networks from Remote Operation Centres and employ large numbers of train controllers.
In Canada a train dispatcher is known as a rail traffic controller (RTC). The two biggest employers of rail traffic controllers are
Canadian National
The Canadian National Railway Company () is a Canadian Class I freight railway headquartered in Montreal, Quebec, which serves Canada and the Midwestern and Southern United States.
CN is Canada's largest railway, in terms of both revenue an ...
and
Canadian Pacific
The Canadian Pacific Railway () , also known simply as CPR or Canadian Pacific and formerly as CP Rail (1968–1996), is a Canadian Class I railway incorporated in 1881. The railway is owned by Canadian Pacific Kansas City, Canadian Pacific Ka ...
.
In New Zealand a dispatcher is known as a train controller, as in Australia.
KiwiRail
KiwiRail Holdings Limited is a New Zealand state-owned enterprise (SOE) responsible for rail operations in New Zealand and operates inter-island ferries. Trading as KiwiRail and headquartered at 604 Great South Road, Ellerslie, New Zealand, Ell ...
recently centralised all of its train control functions in a single control centre located in the national capital, Wellington, at the southern end of the North Island.
Singapore refers to their train dispatchers as train service controllers (TSC). On its
Mass Rapid Transit Mass Rapid Transit in general refers to a fully grade separated heavy-rail metro system.
The term may also specifically refer to:
* Chennai Mass Rapid Transit System, a rapid transit system in Chennai, India
* Jakarta Mass Rapid Transit, a rapi ...
(MRT), they run the Operations Control Centre (OCC) and ensure that trains run on time and manage any incidents on the system.
See also
*
American Train Dispatchers Association
The American Train Dispatchers Association (Train Dispatchers) is an American trade union representing railroad workers. The Train Dispatchers belong to the AFL–CIO as one of the organization's smallest members.
Jurisdictions
ATDA operates m ...
*
List of railway industry occupations
This is a list of railway industry occupations, but it also includes transient functional job titles according to activity.
By sector
Engineering
* Chief Mechanical Engineer
* Locomotive Superintendent (Chief Mechanical Engineer)
* Manage ...
*
Vince Coleman (train dispatcher)
Patrick Vincent Coleman (13 March 18726 December 1917) was a train dispatcher for the Canadian Government Railways (formerly the ICR, Intercolonial Railway of Canada) who was killed in the Halifax Explosion, but not before he sent a message to a ...
References
Sources
* Association of American Railroads Standard Book of Rules, 1926 edition.
* Association of American Railroads Consolidated Code of Operating Rules, 1967 edition.
*
{{Authority control
Railway occupations
Railway signalling