The Rail Passenger Rights Regulation 2021 (EU
2021/782gives railway passengers basic
rights
Rights are law, legal, social, or ethics, ethical principles of freedom or Entitlement (fair division), entitlement; that is, rights are the fundamental normative rules about what is allowed of people or owed to people according to some legal sy ...
in
EU law
European Union law is a system of Supranational union, supranational Law, laws operating within the 27 member states of the European Union (EU). It has grown over time since the 1952 founding of the European Coal and Steel Community, to promote ...
to refunds and minimum levels of service. As a
regulation
Regulation is the management of complex systems according to a set of rules and trends. In systems theory, these types of rules exist in various fields of biology and society, but the term has slightly different meanings according to context. Fo ...
, it has mandatory application without the need for implementing legislation. Before this many countries, such as the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
, had no rights set in law for rail passengers. The Regulation creates minimum rights which every member state law, and every rail undertaking, may improve upon.
A 2007 version of the Regulation was updated by Regulation (EU) No 2021/782, applicable from June 7, 2023.
Contents
The following is a summary of the Regulation's provisions:
*article 3, definitions
*art 4, transport contract conditions governed by Annex I
*art 5, non-discriminatory contract conditions and tariffs on basis of nationality
*art 6, enables bikes on trains if it does not adversely affect rail
*art 7, obligations to passengers under this Regulation cannot be waived, but duties can be more favourable
*art 8, info on discontinuing services
*art 9, travel info, set out in Annex I and II
*art 10, tickets and reservations by ticket offices, machines, telephone, web or on board
*art 11, travel info and reservation
*art 12,
through-ticket
A train ticket is a transit pass ticket issued by a railway operator that enables the bearer to travel on the operator's network or a partner's network. Tickets can authorize the bearer to travel a set itinerary at a specific time (common for ...
s
*art 13, liability for passengers and luggage under Annex I
*art 14, insurance, obligations in Directive 95/18/EC art 9.
*art 15, advance payments
*art 16, if a railway contests responsibility for injury it should make every effort to help a passenger in claiming from a third party
*art 17, delay liability, Annex I. A passenger facing a delay of an hour or more may request a partial reimbursement of the price paid for the ticket
*art 18, reimbursement and re-routing
*art 19, compensation of ticket price: 25% of the ticket price for a 60-119 min delay, 50% for 120 min or more.
Season ticket
A season ticket, or season pass, is a ticket that grants privileges over a defined period of time.
History
The ''Oxford English Dictionary'' has illustrative quotations which show the term ''season ticket'' used in the United States in 18 ...
s in accordance with company policy. Threshold claim is €4.
*art 20, assistance, kept informed. For delay over 60mins, free meals and refreshments if can reasonably be supplied on train or station, hotel or accommodation, transport from the train to railway station if blocked.
*art 21, disabled right to transport
*art 22, information
*art 23-25, accessibility and assistance on board, etc
*art 27, manage risks of security
*art 28, companies shall set up a complaint handling mechanism and make contact details widely known
*art 29, service quality standards
*art 30, info and enforcement
*art 31, Member States must designate national enforcement bodies
*arts 35-41, final provisions
*Annex I, Extract from Uniform Rules concerning the contract for international carriage of passengers and luggage by rail (CIV)
See also
*
EU law
European Union law is a system of Supranational union, supranational Law, laws operating within the 27 member states of the European Union (EU). It has grown over time since the 1952 founding of the European Coal and Steel Community, to promote ...
*
Single European Railway Directive 2012
The Single European Railway Directive 20122012/34/EU is an EU Directive that regulates railway networks in European Union law. This recast the First Railway Directive 91/440/EEC and consolidates legislation from each of the first to the fourth "P ...
and
Fourth Railway Package
The fourth railway package is a set of changes to rail transport regulation in the European Union law. It covers standards and authorisation for rolling stock; workforce skills; independent management of infrastructure; and the liberalisation of ...
*
Flight Compensation Regulation 2004
Flight or flying is the motion of an object through an atmosphere, or through the vacuum of space, without contacting any planetary surface. This can be achieved by generating aerodynamic lift associated with gliding or propulsive thrust, aero ...
*
Bus Passenger Rights Regulation 2011
*
UK enterprise law
British enterprise law concerns the ownership and regulation of organisations producing goods and services in the UK, European and international economy. Private enterprises are usually incorporated under the Companies Act 2006, regulated by co ...
*
Railways in the UK
Notes
{{reflist
References
*E McGaughey, ''Principles of Enterprise Law: the Economic Constitution and Human Rights''
Cambridge UP 2022 ch 15
United Kingdom enterprise law
2007 in British law
1371
Year 1371 ( MCCCLXXI) was a common year starting on Wednesday of the Julian calendar.
Events
January–December
* January – Edward, the Black Prince, gives up the administration of Aquitaine and returns to England, because of hi ...
European Union transport law