Quisisana
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Quisisana was a German company that introduced the world's first automat restaurant in June 1895 on the grounds of the
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, Germany. The establishment was considered a success, selling 5,400 sandwiches, 9,000 glasses of wine and cordials, and 22,000 cups of coffee on the first Sunday of business. Quisisana also manufactured automat machines and equipment, including a milk vending machine which was adapted for use in German schools. The name ''Quisisana'' comes from the Italian phrase ''qui si sana'' which roughly translates to "here one is healed" or "here you become healthy". ''Automat'' is a loanword from German for
automaton An automaton (; : automata or automatons) is a relatively self-operating machine, or control mechanism designed to automatically follow a sequence of operations, or respond to predetermined instructions. Some automata, such as bellstrikers i ...
which was adopted from Latin ''automatus'', originally borrowed from the
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''autómatos'' (''αὐτόματος''), meaning "acting of itself".


History and American expansion

After the introduction of the first automat in
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in 1895 and a demonstration of the technology at the Brussels World Fair in 1897, the concept soon expanded into other European cities such as
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in 1898 and
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in 1900 (), whilst its developers also purveyed their methods in the
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. Joseph Horn and Frank Hardart, owners of the first automat in the United States, were inspired by the Quisisana automat restaurant after Hardart, of Bavarian heritage himself, visited one in 1900. Hardart then supposedly convinced Horn to place an order for automat equipment from the Quisisana company itself in order to expand their existing restaurant services. However, some sources instead state that they purchased their
vending machine A vending machine is an automated machine that dispenses items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or payment is otherwise m ...
s in 1901 from a person of the name Max Sielaff, a salesman looking to sell vending machines designed by a German
engineer Engineers, as practitioners of engineering, are professionals who Invention, invent, design, build, maintain and test machines, complex systems, structures, gadgets and materials. They aim to fulfill functional objectives and requirements while ...
from Automat GmbH. Sielaff had supposedly been convincing the partners to purchase automat equipment since 1898 and believed that America would be receptive to this new technology. It took two years for Quisisana's equipment to arrive in
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for Horn and Hardart's first automat restaurant; the steamship transporting the first machine sank. Their insurance company covered the bill and they received their automat equipment in 1902 — the same year they opened their automat under the name Horn & Hardart at No. 818 Chestnut Street. Horn and Hardart ordered more of the German equipment in 1905, '07, and '12, each time having it refined by their chief
engineer Engineers, as practitioners of engineering, are professionals who Invention, invent, design, build, maintain and test machines, complex systems, structures, gadgets and materials. They aim to fulfill functional objectives and requirements while ...
John Fritsche, before eventually devising their own automat machines.


Payment methods

In the United States, customers paid for the meals by exchanging larger sums of money for change at a register without a number display, supposedly keeping diner's spending habits discreet. In
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, a system of tokens existed for the restaurant on Kärntner Straße (potentially alongside cash as well) with the inscription "Automaten Buffet, Quisisana" on the front face and "Centrale Wien-I, Kärtnerstr. 57" on the back face, referring to No. 57, Kärtnerstraße, District 1, Vienna. There also exist tokens displaying an unknown illustration on the back face instead of writing, possibly suggesting these were used by different Quisisana automats. The original automat in Berlin supposedly exclusively used tokens as well. It still remains unknown whether this token system applied to other establishments in
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, or whether it was reserved for the automat buffets located in
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and Austria.


See also

* Automated retail * FEBO * Full-line vending


Further reading

* Horst Prillinger [https://web.archive.org/web/20150406213710/http://homepage.univie.ac.at/horst.prillinger/blog/aardvark/2009/08/quisisana.html Automatenrestaurant Quisisana, Mariahilfer Straße 34 im 7, Vienna, Austria, 1972] ** from Pohanka, Reinhard
''Sinalco-Epoche kenne ich''
***"The Sinalco Era – Eating, Drinking and Consuming Habits in Post-War Austria"


References

{{portalbar, Companies, Food, Germany German restaurants Fast-food chains of Germany