In
quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality. Quality policy management is a strategic item.
Section 5.2 of the
ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization. Section 5.2 also sets out some of the requirements for quality policies.
[''ISO 9001:2000: a practical quality manual explained'' by Kevin R. Grimes 2002 page 23]
See also
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ISO 9000
The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other Stakeholder (corporate), stakeholder needs within statutory and regulatory requirements related to a pr ...
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Quality circle
A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. Normally ...
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Total quality management
References
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Quality management