The Q Score (popularly known as Q-Rating) is a measurement of the familiarity and appeal of a
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create a ...
,
celebrity
Celebrity is a condition of fame and broad public recognition of a person or group as a result of the attention given to them by mass media. An individual may attain a celebrity status from having great wealth, their participation in sports ...
,
company, or entertainment product (e.g.,
television show
A television show – or simply TV show – is any content produced for viewing on a television set which can be broadcast via over-the-air, satellite, or cable, excluding breaking news, advertisements, or trailers that are typically placed b ...
) used in the United States. The higher the Q Score, the more highly regarded the item or person is, among those who are aware of the subject. Q Scores and other variants are primarily used by the
advertising
Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
,
marketing
Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to empha ...
,
media
Media may refer to:
Communication
* Media (communication), tools used to deliver information or data
** Advertising media, various media, content, buying and placement for advertising
** Broadcast media, communications delivered over mass el ...
, and
public relations
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. ...
industries.
Usage
The Q Score is a metric that determines a "quotient" ("Q") factor through mail and online panelists who make up representative samples of the population. The score identifies the familiarity of an athlete, brand, celebrity, poet, entertainment offering (e.g., television show), or licensed property, and measures the appeal of each among people familiar with the entity being measured. Other popular synonyms include Q rating, Q factor, and simply Q.
The Q Score was developed in 1963 by
Jack Landis and is owned by
Marketing Evaluations, Inc,
the company he founded in 1964.
Q Scores are calculated for the population as a whole as well as by
demographic
Demography () is the statistical study of populations, especially human beings.
Demographic analysis examines and measures the dimensions and dynamics of populations; it can cover whole societies or groups defined by criteria such as edu ...
groups such as age, education level, gender, income, or marital status.
Q Score respondents are given choices for each person or item being surveyed:
A. One of my favorites. B. Very Good C. Good D. Fair E. Poor F. Never heard of
The ''positive'' Q Score is calculated by counting how many respondents answered A divided by the number of respondents answering A-E, and calculating the percentage. (that is, multiplying the fraction by 100). Put another way,
Similarly, the ''negative'' Q Score is calculated by calculating the percentage of respondents who answered D or E relative to respondents who answered A to E.
Other companies have created alternative measures and metrics related to the likability, popularity, and appeal of athletes, brands, celebrities, entertainment offerings, or licensed properties. Marketing Evaluations claims the Q Score is more valuable to marketers than other popularity measurements,
such as the
Nielsen ratings
Nielsen Media Research (NMR) is an American firm that measures media audiences, including television, radio, theatre, films (via the AMC Theatres MAP program), and newspapers. Headquartered in New York City, it is best known for the Nielsen rat ...
, because Q Scores indicate not only how many people are ''aware of'' or ''watch a show'' but also how those people ''feel about'' the entity being measured. A well-liked television show, for example, may be worth more as a commercial vehicle to an advertiser than a higher-rated show that people don’t like as much. Emotional bonding with a show means stronger viewer involvement and audience attention, which are very desirable to sponsors. Viewers who regard the show as a "favorite" have higher awareness of the show's commercial content.
Forms
Marketing Evaluations regularly calculates Q Scores in eight categories:
* ''Brand Attachment Q'' rates brand and company names
* ''Cable Q'' rates cable television programs
* ''Cartoon Q'' rates cartoon characters, video games, toys and similar products
* ''Dead Q'' rates the current popularity of deceased celebrities
* ''Kids Product Q'' rates children's responses to brand and company names
* ''Performer Q'' rates living celebrities
* ''Sports Q'' rates sports figures
* ''TVQ'' rates broadcast television programs
Cable Q and TVQ scores are calculated for all regularly scheduled broadcast and
cable shows.
Other Q Scores are calculated to order for clients who want to research public perception of a brand or celebrity. For example, in 2000,
IBM hired Marketing Evaluations to calculate the Q Score for
Deep Blue
Deep Blue may refer to:
Film
* '' Deep Blues: A Musical Pilgrimage to the Crossroads'', a 1992 documentary film about Mississippi Delta blues music
* ''Deep Blue'' (2001 film), a film by Dwight H. Little
* ''Deep Blue'' (2003 film), a film us ...
, the
supercomputer that defeated
chess
Chess is a board game for two players, called White and Black, each controlling an army of chess pieces in their color, with the objective to checkmate the opponent's king. It is sometimes called international chess or Western chess to dist ...
Grandmaster
Garry Kasparov
Garry Kimovich Kasparov (born 13 April 1963) is a Russian chess Grandmaster (chess), grandmaster, former World Chess Champion, writer, political activist and commentator. His peak Elo rating system, rating of 2851, achieved in 1999, was the hi ...
. Deep Blue’s Q Score was 9, meaning the computer was as familiar and appealing at the time as
Carmen Electra
Tara Leigh Patrick (born April 20, 1972), known professionally as Carmen Electra, is an American actress, model, singer, and media personality. She began her career as a singer after moving to Minneapolis, where she met Prince, who produced h ...
,
Howard Stern
Howard Allan Stern (born January 12, 1954) is an American radio and television personality, comedian, and author. He is best known for his radio show, ''The Howard Stern Show'', which gained popularity when it was nationally syndicated on terre ...
, and
Bruce Wayne
Batman is a superhero appearing in American comic books published by DC Comics. The character was created by artist Bob Kane and writer Bill Finger, and debuted in the 27th issue of the comic book '' Detective Comics'' on March 30, 1939 ...
. In contrast,
Albert Einstein
Albert Einstein ( ; ; 14 March 1879 – 18 April 1955) was a German-born theoretical physicist, widely acknowledged to be one of the greatest and most influential physicists of all time. Einstein is best known for developing the theor ...
’s Q Score at the time was 56, while
Larry Ellison
Lawrence Joseph Ellison (born August 17, 1944) is an American business magnate and investor who is the co-founder, executive chairman, chief technology officer (CTO) and former chief executive officer (CEO) of the American computer technology ...
and
Scott McNealy
Scott McNealy (born November 13, 1954) is an American businessman. He is most famous for co-founding the computer technology company Sun Microsystems in 1982 along with Vinod Khosla, Bill Joy, and Andy Bechtolsheim. In 2004, while still at Sun, ...
each received a Q Score of 6.
Similar metrics
* Cloze.com
* Commun.it
*
Engagio
*
Klout
Klout was a website and mobile app that used social media analytics to rate its users according to online social influence via the "Klout Score", which was a numerical value between 1 and 100. In determining the user score, Klout measured the size ...
*
PeerIndex
References
{{Reflist
External links
Official website
Advertising
Public relations terminology