Public Telephone Network
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The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local
telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...
operators. It provides
infrastructure Infrastructure is the set of facilities and systems that serve a country, city, or other area, and encompasses the services and facilities necessary for its economy, households and firms to function. Infrastructure is composed of public and pri ...
and services for public
telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...
. The PSTN consists of
telephone line A telephone line or telephone circuit (or just line or circuit industrywide) is a single-user circuit on a telephone communication system. It is designed to reproduce speech of a quality that is understandable. It is the physical wire or oth ...
s, fiber-optic cables,
microwave transmission Microwave transmission is the transmission of information by electromagnetic waves with wavelengths in the microwave frequency range of 300 MHz to 300 GHz (1 m - 1 mm wavelength) of the electromagnetic spectrum. Microwave signal ...
links, cellular networks,
communications satellite A communications satellite is an artificial satellite that relays and amplifies radio telecommunication signals via a Transponder (satellite communications), transponder; it creates a communication channel between a source transmitter and a Rad ...
s, and undersea telephone cables interconnected by switching centers, such as central offices, network tandems, and international gateways, which allow telephone users to communicate with each other. Originally a network of fixed-line analog telephone systems, the PSTN is now predominantly digital in its
core network A backbone or core network is a part of a computer network which interconnects networks, providing a path for the exchange of information between different LANs or subnetworks. A backbone can tie together diverse networks in the same buildi ...
and includes terrestrial cellular,
satellite A satellite or an artificial satellite is an object, typically a spacecraft, placed into orbit around a celestial body. They have a variety of uses, including communication relay, weather forecasting, navigation ( GPS), broadcasting, scient ...
, and
landline A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...
systems. These interconnected networks enable global communication, allowing calls to be made to and from nearly any telephone worldwide. Many of these networks are progressively transitioning to
Internet Protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. IP ...
to carry their telephony traffic. The technical operation of the PSTN adheres to the standards internationally promulgated by the
ITU-T The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating Standardization, standards fo ...
. These standards have their origins in the development of local telephone networks, primarily in the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the AT&T Corporation, American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America fo ...
in the United States and in the networks of European ITU members. The E.164 standard provides a single global
address space In computing, an address space defines a range of discrete addresses, each of which may correspond to a network host, peripheral device, disk sector, a memory cell or other logical or physical entity. For software programs to save and retrieve ...
in the form of
telephone number A telephone number is the address of a Telecommunications, telecommunication endpoint, such as a telephone, in a telephone network, such as the public switched telephone network (PSTN). A telephone number typically consists of a Number, sequ ...
s. The combination of the interconnected networks and a global
telephone numbering plan A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone numbers to subscriber telephones or other telephony endpoints. Telephone numbers are the addresses of participants in a telephone network, reach ...
allows telephones around the world to connect with each other.


History

Commercialization of the telephone began shortly after its invention, with instruments operated in pairs for private use between two locations. Users who wanted to communicate with persons at multiple locations had as many telephones as necessary for the purpose. Alerting another user of the desire to establish a
telephone call A telephone call, phone call, voice call, or simply a call, is the effective use of a connection over a telephone network between the calling party and the called party. Telephone calls are the form of human communication that was first enabl ...
was accomplished by whistling loudly into the transmitter until the other party heard the alert. Bells were soon added to stations for signaling. Later telephone systems took advantage of the exchange principle already employed in telegraph networks. Each telephone was wired to a
telephone exchange A telephone exchange, telephone switch, or central office is a central component of a telecommunications system in the public switched telephone network (PSTN) or in large enterprises. It facilitates the establishment of communication circuits ...
established for a town or area. For communication outside this exchange area, trunks were installed between exchanges. Networks were designed in a hierarchical manner until they spanned cities, states, and international distances. Automation introduced
pulse dial Pulse dialing is a signaling technology in telecommunications in which a direct current local loop circuit is interrupted according to a defined coding system for each signal transmitted, usually a digit. This lends the method the often used ...
ing between the telephone and the exchange so that each subscriber could directly dial another subscriber connected to the same exchange, but
long-distance calling In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the UK ) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate t ...
across multiple exchanges required manual switching by operators. Later, more sophisticated address signaling, including
multi-frequency In telephony, multi-frequency signaling (MF) is a type of signaling that was introduced by the Bell System after World War II. It uses a combination of audible tones for address ( telephone number) transport and supervision signaling on trunk ...
signaling methods, enabled direct-dialed long-distance calls by subscribers, culminating in the Signalling System 7 (SS7) network that controlled calls between most exchanges by the end of the 20th century. The growth of the PSTN was enabled by
teletraffic engineering Teletraffic engineering, or telecommunications traffic engineering is the application of transportation traffic engineering theory to telecommunications. Teletraffic engineers use their knowledge of statistics including queuing theory, the natu ...
techniques to deliver
quality of service Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network. To quantitat ...
(QoS) in the network. The work of A. K. Erlang established the mathematical foundations of methods required to determine the capacity requirements and configuration of equipment and the number of personnel required to deliver a specific level of service. In the 1970s, the telecommunications industry began implementing
packet-switched network In telecommunications, packet switching is a method of grouping data into short messages in fixed format, i.e. '' packets,'' that are transmitted over a digital network. Packets consist of a header and a payload. Data in the header is used b ...
data services using the
X.25 X.25 is an ITU-T standard protocol suite for Packet switched network, packet-switched data communication in wide area network, wide area networks (WAN). It was originally defined by the CCITT, International Telegraph and Telephone Consultative Co ...
protocol transported over much of the end-to-end equipment as was already in use in the PSTN. These became known as public data networks, or public switched data networks. In the 1980s, the industry began planning for digital services assuming they would follow much the same pattern as voice services and conceived end-to-end circuit-switched services, known as the Broadband Integrated Services Digital Network (B-ISDN). The B-ISDN vision was overtaken by the disruptive technology of the
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
. At the turn of the 21st century, the oldest parts of the telephone network still used analog baseband technology to deliver audio-frequency connectivity over the last mile to the end-user. However, digital technologies such as
DSL Digital subscriber line (DSL; originally digital subscriber loop) is a family of technologies that are used to transmit digital data over telephone lines. In telecommunications marketing, the term DSL is widely understood to mean asymmetric di ...
,
ISDN Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the digitalised circuits of the public switched telephone network. ...
,
FTTx Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber optic ...
, and cable modems were progressively deployed in this portion of the network, primarily to provide high-speed Internet access. , operators worldwide are in the process of retiring support for both last-mile analog telephony and ISDN, and transitioning voice service to
Voice over IP Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...
via Internet access delivered either via
DSL Digital subscriber line (DSL; originally digital subscriber loop) is a family of technologies that are used to transmit digital data over telephone lines. In telecommunications marketing, the term DSL is widely understood to mean asymmetric di ...
, cable modems or fiber-to-the-premises, eliminating the expense and complexity of running two separate technology infrastructures for PSTN and Internet access. Several large private telephone networks are not linked to the PSTN, usually for military purposes. There are also private networks run by large companies that are linked to the PSTN only through limited gateways, such as a large
private branch exchange A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from ...
(PBX).


Operators

The task of building the networks and selling services to customers fell to the network operators. The first company to be incorporated to provide PSTN services was the
Bell Telephone Company The Bell Telephone Company was the initial corporate entity from which the Bell System originated to build a continental conglomerate and monopoly in telecommunication services in the United States and Canada. The company was organized in Bost ...
in the United States. In some countries, however, the job of providing telephone networks fell to government as the investment required was very large and the provision of telephone service was increasingly becoming an essential
public utility A public utility company (usually just utility) is an organization that maintains the infrastructure for a public service (often also providing a service using that infrastructure). Public utilities are subject to forms of public control and ...
. For example, the
General Post Office The General Post Office (GPO) was the state postal system and telecommunications carrier of the United Kingdom until 1969. Established in England in the 17th century, the GPO was a state monopoly covering the dispatch of items from a specific ...
in the United Kingdom brought together a number of private companies to form a single nationalized company. In more recent decades, these state monopolies were broken up or sold off through
privatization Privatization (rendered privatisation in British English) can mean several different things, most commonly referring to moving something from the public sector into the private sector. It is also sometimes used as a synonym for deregulation w ...
.


Technology


Network topology

The architecture of the PSTN evolved over time to support an increasing number of subscribers, call volume, destinations, features, and technologies. The principles developed in North America and in Europe were adopted by other nations, with adaptations for local markets. A key concept was that the telephone exchanges are arranged into hierarchies, so that if a call cannot be handled in a local cluster, it is passed to one higher up for onward routing. This reduced the number of connecting trunks required between operators over long distances, and also kept local traffic separate. Modern technologies have brought simplifications


Digital channels

Most automated telephone exchanges use digital switching rather than mechanical or analog switching. The trunks connecting the exchanges are also digital, called circuits or channels. However analog
two-wire circuit In telecommunication, a two-wire circuit is characterized by supporting Signal transmission, transmission in two directions simultaneously, as opposed to four-wire circuits, which have separate pairs for transmit and receive. The subscriber local ...
s are still used to connect the last mile from the exchange to the telephone in the home (also called the
local loop In telephony, the local loop (also referred to as the local tail, subscriber line, or in the aggregate as the last mile) is the physical link or circuit that connects from the demarcation point of the customer premises to the edge of the co ...
). To carry a typical phone call from a calling party to a
called party The called party (in some contexts called the "B-Number") is a person who (or device that) answers a telephone call. The person who (or device that) initiates a telephone call is the calling party. In some situations, the called party may numbe ...
, the analog audio signal is digitized at an 8 kHz
sample rate In signal processing, sampling is the reduction of a continuous-time signal to a discrete-time signal. A common example is the conversion of a sound wave to a sequence of "samples". A sample is a value of the signal at a point in time and/or ...
with 8-bit resolution using a special type of nonlinear
pulse-code modulation Pulse-code modulation (PCM) is a method used to digitally represent analog signals. It is the standard form of digital audio in computers, compact discs, digital telephony and other digital audio applications. In a PCM stream, the amplitud ...
known as G.711. The call is then transmitted from one end to another via telephone exchanges. The call is switched using a call set up protocol (usually ISUP) between the telephone exchanges under an overall routing strategy. The call is carried over the PSTN using a 64
kbit/s In telecommunications, data transfer rate is the average number of bits ( bitrate), characters or symbols ( baudrate), or data blocks per unit time passing through a communication link in a data-transmission system. Common data rate units are mu ...
channel, originally designed by
Bell Labs Nokia Bell Labs, commonly referred to as ''Bell Labs'', is an American industrial research and development company owned by Finnish technology company Nokia. With headquarters located in Murray Hill, New Jersey, Murray Hill, New Jersey, the compa ...
. The name given to this channel is Digital Signal 0 (DS0). The DS0 circuit is the basic granularity of
circuit switching Circuit switching is a method of implementing a telecommunications network in which two network nodes establish a dedicated communications channel ( circuit) through the network before the nodes may communicate. The circuit guarantees the full ...
in a telephone exchange. A DS0 is also known as a
timeslot Broadcast programming is the practice of organizing or ordering (scheduling) of broadcast media shows, typically radio and television, in a daily, weekly, monthly, quarterly, or season-long schedule. Modern broadcasters use broadcast automatio ...
because DS0s are aggregated in time-division multiplexing (TDM) equipment to form higher capacity communication links. A
Digital Signal 1 Digital Signal 1 (DS1, sometimes DS-1) is a T-carrier signaling scheme devised by Bell Labs. DS1 is the primary digital telephone standard used in the United States, Canada and Japan and is able to transmit up to 24 multiplexed voice and data ...
(DS1) circuit carries 24 DS0s on a North American or Japanese
T-carrier The T-carrier is a member of the series of carrier systems developed by AT&T Bell Laboratories for digital transmission of multiplexed telephone calls. The first version, the Transmission System 1 (T1), was introduced in 1962 in the Bell Syst ...
(T1) line, or 32 DS0s (30 for calls plus two for framing and signaling) on an
E-carrier The E-carrier is a member of the series of carrier systems developed for digital transmission of many simultaneous telephone calls by time-division multiplexing. The European Conference of Postal and Telecommunications Administrations (CEPT) ori ...
(E1) line used in most other countries. In modern networks, the multiplexing function is moved as close to the end user as possible, usually into cabinets at the roadside in residential areas, or into large business premises. These aggregated circuits are conveyed from the initial multiplexer to the exchange over a set of equipment collectively known as the
access network An access network is a type of telecommunications telecommunications network, network which connects subscribers to their immediate telecommunications service provider, service provider. It is contrasted with the core network, which connects l ...
. The access network and inter-exchange transport use synchronous optical transmission, for example, SONET and
Synchronous Digital Hierarchy Synchronous Optical Networking (SONET) and Synchronous Digital Hierarchy (SDH) are standardized protocols that transfer multiple digital bit streams synchronously over optical fiber using lasers or highly coherent light from light-emitting diod ...
(SDH) technologies, although some parts still use the older PDH technology. The access network defines a number of reference points. Most of these are of interest mainly to ISDN but one, the V reference point, is of more general interest. This is the reference point between a primary multiplexer and an exchange. The protocols at this reference point were standardized in
ETSI The European Telecommunications Standards Institute (ETSI) is an independent, not-for-profit, standardization organization operating in the field of Information and communications technology, information and communications. ETSI supports the de ...
areas as the
V5 interface V5 is a family of telephone network protocols defined by ETSI which allow communications between the telephone exchange, also known in the specifications as the local exchange (LE), and the local loop. With potentially thousands of subscribers conn ...
.


Impact on IP standards

Voice quality in PSTN networks was used as a benchmark for the development of the
Telecommunications Industry Association The Telecommunications Industry Association (TIA) is accredited by the American National Standards Institute (ANSI) to develop voluntary, consensus-based industry standards for a wide variety of information and communication technology (Informat ...
's TIA-TSB-116 standard on voice-quality recommendations for IP telephony, to determine acceptable levels of audio latency and echo.


Regulation

In most countries, the government has a
regulatory agency A regulatory agency (regulatory body, regulator) or independent agency (independent regulatory agency) is a government agency, government authority that is responsible for exercising autonomous jurisdiction over some area of human activity in a l ...
dedicated to provisioning of PSTN services. The agency regulate technical standards, legal requirements, and set service tasks may be for example to ensure that end customers are not over-charged for services where monopolies may exist. These regulatory agencies may also regulate the prices charged between the operators to carry each other's traffic.


Service retirement

In the United Kingdom, the copper POTS and ISDN-based PSTN is being retired in favour of SIP telephony, with an original completion date of December 2025, although this has now been put back to January 2027. See United Kingdom PSTN switch-off. Voice telephony will continue to follow the E.163 and E.164 standards, as with current mobile telephony, with the interface to end-users remaining the same. Several other European countries, including Estonia, Germany, Iceland, the Netherlands, Spain and Portugal, have also retired, or are planning to retire, their PSTN networks. Countries in other continents are also performing similar transitions.


See also

*
List of country calling codes Telephone country codes are telephone number prefixes for reaching subscribers in foreign countries or areas by international direct dialing (IDD). Country codes are defined by the International Telecommunication Union (ITU) in ITU-T standard ...
* Managed facilities-based voice network *
Phreaking Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. The term ''phreak'' is a se ...
*
Plain old telephone service Plain old telephone service (POTS), or publicly offered telephone service, is basic Voice band, voice-grade telephone service. Historically, POTS has been delivered by Analog signal, analog signal transmission over copper loops, but the term also d ...
(POTS) * Via Net Loss


References

{{Telephony Switched telephone networking Telecommunications systems Telephony