Prosumption
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A prosumer is an individual who both consumes and produces. The term is a
portmanteau In linguistics, a blend—also known as a blend word, lexical blend, or portmanteau—is a word formed by combining the meanings, and parts of the sounds, of two or more words together.
of the words '' producer'' and ''
consumer A consumer is a person or a group who intends to order, or use purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. ...
''. Research has identified six types of prosumers: DIY prosumers, self-service prosumers, customizing prosumers, collaborative prosumers, monetised prosumers, and economic prosumers. The terms ''prosumer'' and ''prosumption'' were coined in 1980 by
Alvin Toffler Alvin Eugene Toffler (October 4, 1928 – June 27, 2016) was an American writer, futurist, and businessman known for his works discussing modern technologies, including the digital revolution and the communication revolution, with emphasis on th ...
, an American
futurist Futurists (also known as futurologists, prospectivists, foresight practitioners and horizon scanners) are people whose specialty or interest is futures studies or futurology or the attempt to systematically explore predictions and possibilities ...
, and were widely used by many technology writers of the time. Technological breakthroughs and a rise in user participation blurs the line between production and consumption activities, with the consumer becoming a prosumer.


Definitions and contexts

Prosumers have been defined as "individuals who consume and produce value, either for self-consumption or consumption by others, and can receive implicit or explicit incentives from organizations involved in the exchange." The term has since come to refer to a person using commons-based peer production. In the digital and online world, ''prosumer'' is used to describe 21st-century online buyers because not only are they consumers of products, but they are able to produce their own products such as, customised handbags, jewellery with initials, jumpers with team logos, etc. In the field of renewable energy, prosumers are households or organisations which at times produce surplus fuel or energy and feed it into a national (or local) distribution network; whilst at other times (when their fuel or energy requirements outstrip their own production of it) they consume that same fuel or energy from that grid. This is widely done by households by means of PV panels on their roofs generating electricity. Such households may additionally make use of battery storage to increase their share of self-consumed PV electricity, referred to as prosumage in the literature. It is also done by businesses which produce
biogas Biogas is a gaseous renewable energy source produced from raw materials such as agricultural waste, manure, municipal waste, plant material, sewage, green waste, Wastewater treatment, wastewater, and food waste. Biogas is produced by anaerobic ...
and feed it into a gas network while using gas from the same network at other times or in other places. The European Union's Nobel Grid project, which is part of their Horizon 2020 research and innovation programme, uses the term in this way, for example. The
sharing economy The sharing economy is a socio-economic system whereby consumers share in the creation, production, distribution, trade and consumption of goods, and services. These systems take a variety of forms, often leveraging information technology and the ...
is another context where individuals can act as prosumers. For example, in the sharing economy, individuals can be providers (e.g.,
Airbnb Airbnb, Inc. ( , an abbreviation of its original name, "Air Bed and Breakfast") is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a ...
hosts,
Uber Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...
drivers) and consumers (e.g., Airbnb guests, and Uber passengers). Prosumers are one avenue to grow the sharing economy. Scholars have connected prosumer culture to the concept of McDonaldization, as advanced by sociologist
George Ritzer George Ritzer (born October 14, 1940) is an American sociologist, professor, and author who has mainly studied globalization, metatheory, patterns of consumption, and modern/postmodern social theory. His concept of McDonaldization draws upon ...
. Referring to the business model of
McDonald's McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
, which has emphasized efficiency for management while getting customers to invest more effort and time themselves (such as by cleaning up after themselves in restaurants), McDonaldization gets prosumers to perform more work without paying them for their labor.


Origins and development

The blurring of the roles of consumers and producers has its origins in the cooperative
self-help Self-help or self-improvement is "a focus on self-guided, in contrast to professionally guided, efforts to cope with life problems" —economically, physically, intellectually, or emotionally—often with a substantial psychological basis. When ...
movements that sprang up during various economic crises, e.g. the
Great Depression The Great Depression was a severe global economic downturn from 1929 to 1939. The period was characterized by high rates of unemployment and poverty, drastic reductions in industrial production and international trade, and widespread bank and ...
of the 1930s.
Marshall McLuhan Herbert Marshall McLuhan (, ; July 21, 1911 – December 31, 1980) was a Canadian philosopher whose work is among the cornerstones of the study of media studies, media theory. Raised in Winnipeg, McLuhan studied at the University of Manitoba a ...
and Barrington Nevitt suggested in their 1972 book ''Take Today'', (p. 4) that with electric technology, the consumer would become a producer. In the 1980 book, '' The Third Wave'',
futurologist Futurists (also known as futurologists, prospectivists, foresight practitioners and horizon scanners) are people whose specialty or interest is futures studies or futurology or the attempt to systematically explore predictions and possibilities ...
Alvin Toffler Alvin Eugene Toffler (October 4, 1928 – June 27, 2016) was an American writer, futurist, and businessman known for his works discussing modern technologies, including the digital revolution and the communication revolution, with emphasis on th ...
coined the term "prosumer" when he predicted that the role of producers and
consumer A consumer is a person or a group who intends to order, or use purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. ...
s would begin to blur and merge (even though he described it in his book ''
Future Shock ''Future Shock'' is a 1970 book by American futurist Alvin Toffler, written together with his wife Adelaide Farrell, in which the authors define the term "future shock" as a certain psychological state of individuals and entire societies, and a ...
'' from 1970). Toffler envisioned a highly saturated
marketplace A marketplace, market place, or just market, is a location where people regularly gather for the purchase and sale of provisions, livestock, and other goods. In different parts of the world, a marketplace may be described as a ''souk'' (from ...
as
mass production Mass production, also known as mass production, series production, series manufacture, or continuous production, is the production of substantial amounts of standardized products in a constant flow, including and especially on assembly lines ...
of
standardized Standardization (American English) or standardisation (British English) is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organiza ...
products began to satisfy basic consumer demands. To continue growing
profit Profit may refer to: Business and law * Profit (accounting), the difference between the purchase price and the costs of bringing to market * Profit (economics), normal profit and economic profit * Profit (real property), a nonpossessory inter ...
, businesses would initiate a process of
mass customization Mass customization makes use of flexible computer-aided systems to produce custom products. Such systems combine the low unit costs of mass production processes with the flexibility of individual customization. Mass customization is the new fro ...
, that is the mass production of highly customized products. However, to reach a high degree of customization, consumers would have to take part in the production process especially in specifying
design A design is the concept or proposal for an object, process, or system. The word ''design'' refers to something that is or has been intentionally created by a thinking agent, and is sometimes used to refer to the inherent nature of something ...
requirements. In a sense, this is merely an extension or broadening of the kind of relationship that many affluent clients have had with professionals like
architect An architect is a person who plans, designs, and oversees the construction of buildings. To practice architecture means to provide services in connection with the design of buildings and the space within the site surrounding the buildings that h ...
s for many decades. However, in many cases architectural clients are not the only or even primary end-consumers. Toffler has extended these and many other ideas well into the 21st century. Along with more recently published works such as ''
Revolutionary Wealth ''Revolutionary Wealth'' is a book written by futurists Alvin Toffler and his wife Heidi Toffler, first published in 2006 by Knopf. It is a continuation of '' The Third Wave'' (1980), which itself is a sequel to ''Future Shock'' (1970). ''Revol ...
'' (2006), one can recognize and assess both the concept and fact of the ''prosumer'' as it is seen and felt on a worldwide scale. That these concepts are having a global impact and reach, however, can be measured in part by noting in particular, Toffler's popularity in
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
. Discussing some of these issues with
Newt Gingrich Newton Leroy Gingrich (; né McPherson; born June 17, 1943) is an American politician and author who served as the List of speakers of the United States House of Representatives, 50th speaker of the United States House of Representatives from 1 ...
on
C-SPAN Cable-Satellite Public Affairs Network (C-SPAN ) is an American Cable television in the United States, cable and Satellite television in the United States, satellite television network, created in 1979 by the cable television industry as a Non ...
's '' After Words'' program in June 2006, Toffler mentioned that ''The Third Wave'' is the second ranked bestseller of all time in China, just behind a work by
Mao Zedong Mao Zedong pronounced ; traditionally Romanization of Chinese, romanised as Mao Tse-tung. (26December 18939September 1976) was a Chinese politician, revolutionary, and political theorist who founded the People's Republic of China (PRC) in ...
.
Don Tapscott Don Tapscott (born June 1, 1947) is a Canadian business executive, author, consultant and speaker, who specializes in business strategy, organizational transformation and the role of technology in business and society. He is the CEO of the Tapsco ...
reintroduced the concept in his 1995 book ''The Digital Economy.'', and his 2006 book '' Wikinomics: How Mass Collaboration Changes Everything'' with Anthony D. Williams.
George Ritzer George Ritzer (born October 14, 1940) is an American sociologist, professor, and author who has mainly studied globalization, metatheory, patterns of consumption, and modern/postmodern social theory. His concept of McDonaldization draws upon ...
and Nathan Jurgenson, in a widely cited article, claimed that prosumption had become a salient characteristic of
Web 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
. Prosumers create value for companies without receiving wages. Toffler's Prosumption was well described and expanded in economic terms by
Philip Kotler Philip Kotler (born May 27, 1931) is an American marketing author, consultant, and professor emeritus; the S. C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University ( ...
, who saw them as a new challenge for marketers. Kotler anticipated that people will also want to play larger role in designing certain goods and services they consume, furthermore modern computers will permit them to do it. He also described several forces that would lead to more prosumption like activities, and to more sustainable lifestyles, that topic was further developed by Tomasz Szymusiak in 2013 and 2015 in two marketing books.Szymusiak T., (2015). Prosumer – Prosumption – Prosumerism, OmniScriptum GmbH & Co. KG, Düsseldorf. Technological breakthrough has fastened the development of prosumption. With the help of additive manufacturing techniques, for example, co-creation takes place at different production stages: design, manufacturing and distribution stages. It also takes place between individual customers, leading to co-design communities. Similarly, mass customisation is often associated with the production of tailored goods or services on a large scale production. This increase in participation has flourished following the increasing popularity of
Web 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
technologies, such as Instagram, Facebook, Twitter and Flickr. In July 2020, an academic description reported on the nature and rise of the "robot prosumer", derived from modern-day technology and related
participatory culture Participatory culture, an opposing concept to consumer culture, is a culture in which private individuals (the public) do not act as consumers only, but also as contributors or producers (prosumers). The term is most often applied to the product ...
, that, in turn, was substantially predicted earlier by science fiction writers.


Criticism

Prosumer
capitalism Capitalism is an economic system based on the private ownership of the means of production and their use for the purpose of obtaining profit. This socioeconomic system has developed historically through several stages and is defined by ...
has been criticized as promoting "new forms of exploitation through
unpaid work Unpaid labor or unpaid work is defined as labor or work that does not receive any direct remuneration. This is a form of non-market work which can fall into one of two categories: (1) unpaid work that is placed within the production boundary of ...
gamified as fun".


Examples

Identifiable trends and movements outside of the mainstream economy which have adopted prosumer terminology and techniques include: *a ''Do It Yourself'' ( DIY) approach as a means of economic self-sufficiency or simply as a way to survive on diminished income *the
open source software Open-source software (OSS) is Software, computer software that is released under a Open-source license, license in which the copyright holder grants users the rights to use, study, change, and Software distribution, distribute the software an ...
movement creates software on their own, prime example is the successful
operating system An operating system (OS) is system software that manages computer hardware and software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ...
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
which now dominates the server domain * Fablab movement, self-fabrication capabilities especially
3D printing 3D printing, or additive manufacturing, is the construction of a three-dimensional object from a CAD model or a digital 3D model. It can be done in a variety of processes in which material is deposited, joined or solidified under computer ...
*the voluntary simplicity movement that seeks personal, social, and environmental goals through prosumer activities such as: **growing one's own food **repairing clothing and appliances rather than buying new items **playing musical instruments rather than listening to recorded music *use of new media-creation and distribution technologies to foster independent, open, non-profit, "consumer-to-consumer" media and cultures (see
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
,
Indymedia The Independent Media Center, better known as Indymedia, is an open publishing network of activist journalist collectives that report on political and social issues. Following beginnings during the 1999 Carnival Against Capital and 1999 Seat ...
, most of
Creative Commons Creative Commons (CC) is an American non-profit organization and international network devoted to educational access and expanding the range of creative works available for others to build upon legally and to share. The organization has release ...
); many involved in independent media reject
mass culture Popular culture (also called pop culture or mass culture) is generally recognized by members of a society as a set of practices, beliefs, artistic output (also known as popular art pop_art.html" ;"title="f. pop art">f. pop artor mass art, somet ...
generated by concentrated corporate media


See also

* * * * * *


Notes


References

* * Kotler, Philip. (1986). Prosumers: A New Type of Customer. Futurist(September–October), 24–28. * Kotler, Philip. (1986). The Prosumer Movement. A New Challenge for Marketers. Advances in Consumer Research, 13, 510–513. * Lui, K.M. and Chan, K.C.C. (2008) Software Development Rhythms: Harmonizing Agile Practices for Synergy, John Wiley and Sons, * Michel, Stefan. (1997). Prosuming-Marketing. Konzeption und Anwendung. Bern; Stuttgart;Wien: Haupt. * Nakajima, Seio. (April 2012).
Prosumption in Art
" ''American Behavioral Scientist'' Vol. 56, No. 4, 550–569. * Ritzer, G. & Jurgenson, N., 2010. Production, Consumption, Prosumption. Journal of Consumer Culture, 10 (1), pp. 13 –36. * Toffler, Alvin. (1980). The third wave: The classic study of tomorrow. New York, NY: Bantam. * Xie, Chunyan, & Bagozzi, Richard P. (2008). Trying to Prosume: Toward a Theory of Consumers as Co-Creators of Value. Journal of the Academy of Marketing Science, 36 (1), 109–122. * Szymusiak T., (2013). Social and economic benefits of Prosumption and Lead User Phenomenon in Germany - Lessons for Poland n:Sustainability Innovation, Research Commercialization and Sustainability Marketing, Sustainability Solutions, München. * Szymusiak T., (2015). Prosumer – Prosumption – Prosumerism, OmniScriptum GmbH & Co. KG, Düsseldorf.


External links

{{wiktionary
Turns of Phrase: Prosumer
- business-oriented definitions of producer/professional and consumer Market (economics) Consumer behaviour 1980 neologisms