Pando Health is a healthcare data platform created by Forward Clinical Ltd and named after the Pando tree.

History

Pando was founded in 2017 by Dr Barney Gilbert, Dr Lydia Yarlott and Philip Mundy with a vision of connecting healthcare for everyone. The company has raised approximately $10m USD in venture capital financing, including from Australian investment firm Skip Capital to allow international expansion in

India India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...

and

Australia Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...

. The company was founded under the name Forward Health an rebranded as Pando Health in 2020. Pando's core platform empowers

healthcare professionals A health professional, healthcare professional (HCP), or healthcare worker (sometimes abbreviated as HCW) is a provider of health care treatment and advice based on formal training and experience. The field includes those who work as a nurse, physi ...

to collaborate and make expert decisions together. Usage during the

COVID-19 pandemic in the United Kingdom The COVID-19 pandemic in the United Kingdom is a part of the worldwide pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). In the United Kingdom, it has resulted in confirm ...

increased very substantially, with more than 2 million clinical messages processed per week in 2020. It is approved by the NHS Clinical Communication Procurement Framework. In July 2021 there was a security breach which saw NHS patients’ photos automatically uploaded onto certain Nokia and Motorola devices, resulting in temporary loss of an NHS customer. However, their contract was later reinstated.

Technology

Pando is based on

XMPP Extensible Messaging and Presence Protocol (abbreviation XMPP, originally named Jabber) is an Open standard, open communication protocol designed for instant messaging (IM), presence information, and contact list maintenance. Based on XML (Ext ...

, with a custom client and business logic. It provides sandboxed messaging between individuals and within groups, including text and images, and also an "Ask Advice" mechanism to request advice from other existing groups.

References

{{reflist Health care software Software companies based in London