PagerDuty, Inc. is an American
cloud computing
Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to International Organization for ...
company specializing in a
SaaS
Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike oth ...
incident management platform for IT operations departments.
PagerDuty is headquartered in
San Francisco
San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...
with offices in
Toronto
Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
,
Atlanta
Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
,
London
London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
,
Lisbon
Lisbon ( ; ) is the capital and largest city of Portugal, with an estimated population of 567,131, as of 2023, within its administrative limits and 3,028,000 within the Lisbon Metropolitan Area, metropolis, as of 2025. Lisbon is mainlan ...
,
Tokyo
Tokyo, officially the Tokyo Metropolis, is the capital of Japan, capital and List of cities in Japan, most populous city in Japan. With a population of over 14 million in the city proper in 2023, it is List of largest cities, one of the most ...
, and
Sydney
Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
. Its platform is designed to alert clients to disruptions and outages. The software operates as a standalone service or can be integrated into existing IT systems.
History
The company was founded 2009 in Toronto, Ontario, by
University of Waterloo
The University of Waterloo (UWaterloo, UW, or Waterloo) is a Public university, public research university located in Waterloo, Ontario, Canada. The main campus is on of land adjacent to uptown Waterloo and Waterloo Park. The university also op ...
graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at
Y Combinator
Y Combinator, LLC (YC) is an American technology startup accelerator and venture capital firm launched in March 2005 which has been used to launch more than 5,000 companies. The accelerator program started in Boston and Mountain View, Californi ...
.
PagerDuty raised a seed funding round of $1.9 million in 2010, followed by a Series A round that raised $10.7 million in January 2013. As of 2018, the company has raised over $170 million in venture funding.
In July 2016, the former CEO of
Keynote Systems, Jennifer Tejada, was named
CEO of PagerDuty.
Later that year, the company held its first PagerDuty Summit, an industry conference. Additional summits were held in San Francisco in 2017 and 2018.
PagerDuty announced a funding round in April 2017 led by
Accel. The $43.8 million round included existing investors
Andreessen Horowitz
AH Capital Management, LLC (commonly known as Andreessen Horowitz, or a16z) is an American privately held venture capital firm, founded in 2009 by Marc Andreessen and Ben Horowitz. The company is headquartered in Menlo Park, California. As of M ...
,
Bessemer Venture Partners,
Baseline Ventures and Harrison Metal.
In September 2018, PagerDuty raised $90 million in a round led by
T. Rowe Price and
Wellington Management.
In June 2018, PagerDuty launched Event Intelligence, a product designed to analyze incoming digital signals and human responses to communicate incident response suggestions to operators when new incidents occur. At its industry conference in September 2018, the company also launched PagerDuty Visibility and PagerDuty Analytics.
In March 2019, PagerDuty filed its S-1 with the SEC in anticipation of its
IPO.
In April 2019, PagerDuty went public on the
New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
.
In October 2020, PagerDuty completed the acquisition of Rundeck, a provider of DevOps automation.
In March 2022, PagerDuty completed the acquisition of Catalytic, a no-code Automation platform
In November 2023, PagerDuty completed the acquisition of Jeli, an incident management startup.
On January 21, 2023 PagerDuty CEO Tejada's layoff memo was criticized for insensitivity for inappropriately quoting Martin Luther King, announcing promotions of executives, and tone deafness.
See also
*
Icinga
*
VictorOps
References
External links
*
{{authority control
Cloud computing providers
Software companies established in 2009
2009 establishments in Ontario
Companies based in San Francisco
Software companies based in the San Francisco Bay Area
2019 initial public offerings
Companies listed on the New York Stock Exchange
Software companies of the United States