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The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the
Pioneer Valley The Pioneer Valley is the colloquial and promotional name for the portion of the Connecticut River Valley that is in Massachusetts in the United States. It is generally taken to comprise the three counties of Hampden County, Massachusetts, Ha ...
of
Western Massachusetts Western Massachusetts, known colloquially as "western Mass," is a region in Massachusetts, one of the six U.S. states that make up the New England region of the United States. Western Massachusetts has diverse topography; 22 colleges and univ ...
, offering fixed-route bus service,
paratransit Paratransit (also community transport in the United Kingdom, or intermediate public transport) is a type of public transport service that supplements fixed-route mass transit by providing individualized rides without fixed routes or timetables. P ...
service, and senior van service. PVTA was created by Chapter 161B of the Massachusetts General Laws in 1974. Based in
Springfield, Massachusetts Springfield is the most populous city in Hampden County, Massachusetts, United States, and its county seat. Springfield sits on the eastern bank of the Connecticut River near its confluence with three rivers: the western Westfield River, the ea ...
, PVTA serves Hampden and
Hampshire Hampshire (, ; abbreviated to Hants.) is a Ceremonial counties of England, ceremonial county in South East England. It is bordered by Berkshire to the north, Surrey and West Sussex to the east, the Isle of Wight across the Solent to the south, ...
counties, and provides connecting service to CT''transit'' in Hartford County, Connecticut, to FRTA in Franklin County, and to WRTA in Worcester County. It is the largest regional transit authority, and second largest public transit system in Massachusetts after the
Massachusetts Bay Transit Authority The Massachusetts Bay Transportation Authority (abbreviated MBTA and known colloquially as "the T") is the public agency responsible for operating most public transportation services in Greater Boston, Massachusetts. The MBTA transit network in ...
, providing service to over 11 million riders annually across 24 municipalities in the region, with about 70% of all riders using the system as their primary mode of transit.


Organizational structure

As per Section 25, Chapter 161B of the Massachusetts General Laws, regional transit authorities in Massachusetts are not permitted to directly operate their service, but must instead contract with other entities to operate the buses. As such, the PVTA contracts with two entities to provide fixed-route service in the service area: DGR Management and UMass Transit Services. DGR Management took over SATCo and VATCo following the purchase of
First Transit First Transit was an American transportation company. Headquartered in Cincinnati, Ohio, it operated over 300 locations, carrying more than 350 million passengers annually throughout the United States in 41 states, Puerto Rico, Panama, India an ...
by
Transdev Transdev, formerly Veolia Transdev, is a France-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020. Transdev was formed on 3 April 2011 via the merg ...
. The contractors run semi-
autonomous In developmental psychology and moral, political, and bioethical philosophy, autonomy is the capacity to make an informed, uncoerced decision. Autonomous organizations or institutions are independent or self-governing. Autonomy can also be defi ...
garages that act as vehicle depots for the surrounding areas. University of Massachusetts Transportation Services operates PVTA's routes through the Five Colleges area in eastern Hampshire County and neighboring towns, with most of the routes centered around UMass Amherst, the largest ridership generator in the service area. UMass Transit Services is a department within the
University of Massachusetts Amherst The University of Massachusetts Amherst (UMass Amherst) is a public land-grant research university in Amherst, Massachusetts, United States. It is the flagship campus of the University of Massachusetts system and was founded in 1863 as the ...
. The UMass Transit garage is located on-campus at 255 Governors Drive, Amherst. All UMass Transit fixed-route buses are numbered in the 3000 series. UMass Transit is a student-based organization with more than 90% of the employees (i.e. bus drivers, mechanics, dispatchers) being UMass students, with the remaining employees falling under University 03 employment status or full time administrators. UMass Transit Services is one of the oldest student driver groups in the country, having been founded in 1969 as a demonstration grant from the Urban Mass Transit Administration. UMass Transit Services operates 10 routes with a fleet of 40 transit vehicles (35' - 60'). Service runs 12 months a year, 20 hours per day, seven days per week. Route B79 was originally operated by the Quaboag Valley Community Development Corporation and the Town of Ware, through its Quaboag Connector partnership. PVTA reassigned operation of this route to UMass Transit Services, starting on January 5, 2025. The Springfield Area Transit Company (SATCo) operates the southern portion of PVTA's service area, servicing Hampden County. SATCo, located at 665 Cottage Street in Springfield, is managed by DGR Management. All SATCo fixed-route buses are numbered in the 1000 series. The Valley Area Transit Company (VATCo) operates the central portion of PVTA's service area. All of its routes originate from
Northampton Northampton ( ) is a town and civil parish in Northamptonshire, England. It is the county town of Northamptonshire and the administrative centre of the Unitary authorities of England, unitary authority of West Northamptonshire. The town is sit ...
, providing connections to the UMass Transit service area via Route 9, and to the SATCo service area on the other side of the Mount Tom Range via Routes 5 and 10. VATCo, located at 54 Industrial Drive in Northampton, is managed by DGR Management. All VATCo fixed-route buses are numbered in the 7000 series. ADA Paratransit Service and Senior Van Service is provided by MV Transit for the entire service area, except for the University of Massachusetts, where the UMass Accessible Van Service (operated by UMass Transit Services) provides service for University members. Amherst-area paratransit passengers who are not members of the University community are served by MV. All paratransit vehicles are numbered in the 5000 series. The fixed-route van shuttles (Ware Shuttle, Palmer Shuttle, and Nashawannuck Express) are operated by Hulmes Transportation Services. These routes are operated by vans numbered in the 1200 series.


Routes


Springfield-area

These routes are operated by the Springfield Area Transit Company (SATCo), except for the Ware Shuttle and Palmer Shuttle, which are operated by Hulmes Transportation Services.


Amherst-area

These routes are operated by UMass Transit Services (UMTS), except for 39 and AG, which are operated by MV. PVTA buses operated by UMass Transit (except for route B79) do not charge fares.


Northampton-area

These routes are operated by the Valley Area Transit Company (VATCo), except for the Nashawannuck Express, which is operated by Hulmes Transportation Services.


See also

* Holyoke Street Railway, a predecessor of the authority and former contractor, dissolved in 1991 * Springfield Street Railway, a predecessor of the authority, merged into the Springfield Area Transit Company in 1981


References


External links

* {{Authority control Bus transportation in Massachusetts Economy of Springfield, Massachusetts University of Massachusetts Amherst Organizations established in 1974