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The ''Personal Information Protection and Electronic Documents Act'' (PIPEDA; ) is a Canadian law relating to
data privacy Information privacy is the relationship between the collection and dissemination of data, technology, the public expectation of privacy, contextual information norms, and the legal and political issues surrounding them. It is also known as data ...
. It governs how
private sector The private sector is the part of the economy which is owned by private groups, usually as a means of establishment for profit or non profit, rather than being owned by the government. Employment The private sector employs most of the workfo ...
organizations collect, use and disclose personal information in the course of commercial business. In addition, the ''Act'' contains various provisions to facilitate the use of
electronic document An electronic document is a document that can be sent in non-physical means, such as telex, email, and the internet. Originally, any computer data were considered as something internal—the final data output was always on paper. However, the ...
s. PIPEDA became law on 13 April 2000 to promote consumer trust in
electronic commerce E-commerce (electronic commerce) refers to Commerce, commercial activities including the electronic buying or selling Goods and services, products and services which are conducted on online platforms or over the Internet. E-commerce draws on tec ...
. The act was also intended to reassure the
European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...
that the Canadian privacy law was adequate to protect the personal information of European citizens. In accordance with section 29 of PIPEDA, Part I of the ''Act'' ("Protection of Personal Information in the Private Sector") must be reviewed by
Parliament In modern politics and history, a parliament is a legislative body of government. Generally, a modern parliament has three functions: Representation (politics), representing the Election#Suffrage, electorate, making laws, and overseeing ...
every five years. The first Parliamentary review occurred in 2007. PIPEDA incorporates and makes mandatory provisions of the
Canadian Standards Association The CSA Group (formerly the Canadian Standards Association; CSA) is a standards organization which develops standards in 57 areas. CSA publishes standards in print and electronic form, and provides training and advisory services. CSA is composed ...
's Model Code for the Protection of Personal Information, developed in 1995. However, there are a number of exceptions to the Code where information can be collected, used and disclosed without the consent of the individual. Examples include reasons of national security, international affairs, and emergencies. Under the ''Act'', personal information can also be disclosed without knowledge or consent to investigations related to
law enforcement Law enforcement is the activity of some members of the government or other social institutions who act in an organized manner to enforce the law by investigating, deterring, rehabilitating, or punishing people who violate the rules and norms gove ...
, whether federal, provincial or foreign. There are also exceptions to the general rule that an individual shall be given access to his or her personal information. Exceptions may include information that would likely reveal personal information about a third party, information that cannot be disclosed for certain
legal Law is a set of rules that are created and are law enforcement, enforceable by social or governmental institutions to regulate behavior, with its precise definition a matter of longstanding debate. It has been variously described as a Socia ...
,
security Security is protection from, or resilience against, potential harm (or other unwanted coercion). Beneficiaries (technically referents) of security may be persons and social groups, objects and institutions, ecosystems, or any other entity or ...
, or commercial proprietary reasons, and information that is subject to solicitor-client privilege.


Overview

"Personal Information", as specified in PIPEDA, is as follows: information about an identifiable individual, but does not include the name, title or business address, or telephone number of an employee of an organization. The ''Act'' gives individuals the right to * know why an organization collects, uses, or discloses their
personal information Personal data, also known as personal information or personally identifiable information (PII), is any information related to an identifiable person. The abbreviation PII is widely used in the United States, but the phrase it abbreviates has fou ...
; * expect an organization to collect, use or disclose their personal information reasonably and appropriately, and not use the information for any purpose other than that to which they have consented; * know who in the organization is responsible for protecting their personal information; * expect an organization to protect their personal information by taking appropriate security measures; * expect the personal information an organization holds about them to be accurate, complete, and up-to-date; * obtain access to their personal information and ask for corrections if necessary; and * complain about how an organization handles their personal information if they feel their privacy rights have not been respected. The ''Act'' requires organizations to * obtain consent when they collect, use, or disclose their personal information; * supply an individual with a product or a service even if they refuse consent for the collection, use, or disclosure of your personal information unless that information is essential to the transaction; * collect information by fair and lawful means; and * have personal information policies that are clear, understandable, and readily available.


Implementation

The implementation of PIPEDA occurred in three stages. Starting in 2001, the law applied to federally regulated industries (such as
airline An airline is a company that provides civil aviation, air transport services for traveling passengers or freight (cargo). Airlines use aircraft to supply these services and may form partnerships or Airline alliance, alliances with other airlines ...
s,
bank A bank is a financial institution that accepts Deposit account, deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital m ...
ing and
broadcasting Broadcasting is the data distribution, distribution of sound, audio audiovisual content to dispersed audiences via a electronic medium (communication), mass communications medium, typically one using the electromagnetic spectrum (radio waves), ...
). In 2002, the law was expanded to include the health sector. Finally in 2004, any organization that collects personal information in the course of commercial activity was covered by PIPEDA, except in provinces that have "substantially similar" privacy laws. As of October 2018, seven provinces have privacy laws that have been declared by the federal Governor in Council to be substantially similar to PIPEDA: * ''An Act Respecting the Protection of Personal Information in the Private Sector'' (Quebec) * ''The Personal Information Protection Act'' (British Columbia) * ''The Personal Information Protection Act'' (Alberta) * ''The Personal Health Information Protection Act'' (Ontario), "with respect to health information custodians" * ''The Personal Health Information Privacy and Access Act'' (New Brunswick), "with respect to personal health information custodians" * ''The Personal Health Information Act'' (Newfoundland and Labrador), "with respect to health information custodians" * ''The Personal Health Information Act'' (Nova Scotia), "with respect to health information custodians" * ''Memorandum of Understanding''


''Personal Information Protection Act'' (British Columbia)

Notable provisions of PIPA: * Consent must be garnered for the collection of personal information * Collection of personal information limited to reasonable purposes * Limits use and disclosure of personal information * Limits access to personal information * Stored personal information must be accurate and complete * Designates the role of the Privacy Officer * Policies and procedures for breaches of privacy * Measures for resolution of complaints * Special rules for employment relationships


''Personal Health Information Protection Act'' (Ontario)

The ''Personal Health Information Protection Act'', known by its acronym PHIPA (typically pronounced 'pee-hip-ah'), established in 2004, outlines privacy regulations for health information custodians in
Ontario Ontario is the southernmost Provinces and territories of Canada, province of Canada. Located in Central Canada, Ontario is the Population of Canada by province and territory, country's most populous province. As of the 2021 Canadian census, it ...
, Canada. Breaches of PHIPA are directed to the Ontario Information and Privacy Commissioner. The ''Personal Health Information Protection Act'' serves three important functions: * To govern the collection, use, and disclosure of personal health information by health information custodians. * To provide patients with a right to request access to and correction of their records of personal health information held by health information custodians. * To impose administrative requirements (regulations) on custodians with respect to records of personal health information.


Amendment

On June 18, 2015, the ''Digital Privacy Act'' (Senate Bill S-4) became law, amending the PIPEDA to include a business transaction exemption, mandatory breach notification requirements, enhanced powers for the Privacy Commissioner, and various other updates. The PIPEDA sets out ground rules for how private sector organizations may collect, use or disclose personal information in the course of commercial activities. PIPEDA also applies to federal works, undertakings, and business in respect of employee personal information. The law gives individuals the right to access and request correction of the personal information these organizations may have collected about them. In general, PIPEDA applies to organizations' commercial activities in all provinces, except organizations that collect, use or disclose personal information entirely within provinces that have their own privacy laws, which have been declared substantially similar to the federal law. In such cases, it is the substantially similar provincial law that will apply instead of PIPEDA, although PIPEDA continues to apply to federal works, undertakings or businesses and to interprovincial or international transfers of personal information. Recently, the Office of the Privacy Commissioner of Canada, as well as academics and members of civil society, have claimed that it does not address modern challenges of privacy law sufficiently, calling for reforming PIPEDA in view of AI. The Canadian government responded to these calls with a comprehensive reform project currently under Parliamentary discussion.


Remedies

The ''Act'' does not create an automatic right to sue for violations of the law's obligations. Instead, PIPEDA follows an
ombudsman An ombudsman ( , also ) is a government employee who investigates and tries to resolve complaints, usually through recommendations (binding or not) or mediation. They are usually appointed by the government or by parliament (often with a sign ...
model in which complaints are taken to the
Office of the Privacy Commissioner of Canada The privacy commissioner of Canada () is a non-partisan ombudsman and officer of the Parliament of Canada. The commissioner investigates complaints regarding violations of the federal ''Privacy Act'', which deals with personal information held ...
. The Commissioner is required to investigate the complaint and to produce a report at its conclusion. The report is not binding on the parties but is more of a recommendation. The Commissioner does not have any powers to order compliance, award damages, or levy penalties. The organization complained about does not have to follow the recommendations. The complainant, with the report in hand, can then take the matter to the
Federal Court of Canada The Federal Court of Canada, which succeeded the Exchequer Court of Canada in 1971, was a national court of Canada that had limited jurisdiction to hear certain types of disputes arising under the Parliament of Canada, federal government's Canadi ...
. The responding organization cannot take the matter to the courts, because the report is not a decision and PIPEDA does not explicitly grant the responding organization the right to do so. PIPEDA provides, at section 14, the complainant the right to apply to the
Federal Court of Canada The Federal Court of Canada, which succeeded the Exchequer Court of Canada in 1971, was a national court of Canada that had limited jurisdiction to hear certain types of disputes arising under the Parliament of Canada, federal government's Canadi ...
for a hearing with respect to the subject matter of the complaint. The Court has the power to order the organization to correct its practices, to publicize the steps it will take to correct its practices, and to award damages.


Proposed Bill C-475

As a result of long-enduring and central gap in Canada's privacy protections, Bill C-475 was proposed in February 2013 by Charmaine Borg, MP, proposing several amendments to the ''Act''. Bill C-475 was defeated in January 2014.


See also

* ''
Fighting Internet and Wireless Spam Act The ''Fighting Internet and Wireless Spam Act'' (), is Canada's anti-spam legislation (also known as CASTL) that received Royal Assent on December 15, 2010. The ''Act'' replaced Bill C-27, the ''Electronic Commerce Protection Act'' (ECPA), which ...
'' * Information privacy law *
Information privacy Information privacy is the relationship between the collection and dissemination of data, technology, the public expectation of privacy, contextual information norms, and the legal and political issues surrounding them. It is also known as dat ...


References


External links


''Personal Information Protection and Electronic Documents Act''


* ttp://www.privacylawyer.ca/blog/index.html The Canadian Privacy Law Blog:A regularly updated blog on issues related to privacy law and PIPEDA written by David T. S. Fraser, a Canadian privacy lawyer.
Overview of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA):
An overview of Canada's PIPEDA, where Canadian federal is discussed thoroughly. {{DEFAULTSORT:Personal Information Protection And Electronic Documents Act 2000 in Canadian law Canadian federal legislation Information privacy Privacy in Canada Privacy legislation in Canada