PC Express is a grocery click and collect & delivery service owned by Canadian retail conglomerate

Loblaw Companies Loblaw Companies Limited is a Canadian retailer encompassing corporate and franchise supermarkets operating under 22 regional and market-segment banners (including Loblaws), as well as pharmacies, banking and apparel. Loblaw operates a private ...

. The service began in October 2014 and the company now has over 700 pickup locations and delivers to ~70% of Canadian households. These locations include curbside pickup, self-serve kiosks, refrigerated vans, and Shoppers Drug Mart locations in urban areas. The Loblaw Companies banners participating in PC Express are

Dominion A dominion was any of several largely self-governance, self-governing countries of the British Empire, once known collectively as the ''British Commonwealth of Nations''. Progressing from colonies, their degrees of self-governing colony, colon ...

, Fortinos, Loblaws, Maxi, No Frills, Provigo, Real Atlantic Superstore,

Real Canadian Superstore Real Canadian Superstore is a chain of supermarkets owned by Canadian food retailing giant Loblaw Companies. Its name is often shortened to Superstore, or, less commonly, RCSS (pronounced “Rick’s”). Originating in Western Canada in the l ...

, Valu-mart, Your Independent Grocer and Zehrs Markets. A service fee of $3 to $5 is added to each order, unless a customer has a PC Express Pass subscription. Delivery is provided by Instacart contractors. A rapid delivery option with marked up item costs is also available, which uses DoorDash Dashers to pick and deliver each order.

History

Click and Collect at Loblaws stores began in fall 2014 with a product selection of around 20 thousand items, and had expanded to 60 active locations by June 2016. The first location had a drive-through; however, subsequent locations have used dedicated parking spots instead. By November 2015, the program had expanded to include Real Canadian Superstore locations in British Columbia. In December 2017, Loblaw Companies began offering click and collect in

Atlantic Canada Atlantic Canada, also called the Atlantic provinces (), is the list of regions of Canada, region of Eastern Canada comprising four provinces: New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island. As of 2021, the landma ...

, starting with Halifax. By the start of 2018, about 300 stores were on the PC Express network, with plans to significantly expand the program to over 700 locations by year end. In February 2018, Loblaw Companies signed a partnership with

Metrolinx Metrolinx is a transportation agency in Ontario, Canada. It is a Crown agency that manages and integrates road and public transportation in the Greater Toronto and Hamilton Area (GTHA). It was created as the Greater Toronto Transportation Au ...

to begin offering grocery pick-up at some GO Transit stations in the greater Toronto area. In November 2018, Loblaws began testing a self-checkout like feature in the PC Express mobile app at five of its Ontario stores, allowing customers to scan items as they shop and pay at the checkout. In 2020, Loblaw initiated a pilot program with Gatik, an American autonomous vehicle company to trial driverless trucks for online order deliveries. In 2022, some driverless trucks were launched for select orders, with a safety driver in the passenger seat.

References

{{George Weston Limited

Express Express, The Expresss or EXPRESS may refer to: Arts, entertainment and media Film * ''Express: Aisle to Glory'', a 1998 comedy short film featuring Kal Penn * ''The Express: The Ernie Davis Story'', a 2008 film starring Dennis Quaid * The Expre ...

Retail companies established in 2014 Online grocers

History

See also

References