A private label, also called a private brand or private-label brand, is a
brand owned by a company, offered by that company alongside and competing with brands from other businesses.
A private-label brand is almost always offered exclusively by the firm that owns it, although in rare instances the brand is
licensed to another company. The brand usually consists of
products, but can also encompass
services.
Private labels typically involve
outsourcing
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
, in which company A hires company B to provide them with a product or service, which is then offered under a brand name of company A. This is how the term ''private label'' is usually defined. However, it is also possible that company A
owns company B.
For example, in 2018,
The Kroger Company
The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States.
Founded by Bernard Kroger in 1883 in Cinc ...
had 60% of its private brands produced by
third parties; the remaining 40% was manufactured internally by
plants owned by Kroger.
Private-label producers are usually anonymous, sometimes
by contract. In other cases, they are allowed to mention their role publicly.
The term ''private label'' originated in
retail,
but has since been used in other industries as well. Probably the best known private-label brands are store brands, which are managed by
supermarket
A supermarket is a self-service Retail#Types of outlets, shop offering a wide variety of food, Drink, beverages and Household goods, household products, organized into sections. This kind of store is larger and has a wider selection than earli ...
and
grocery store chains. Examples are
Simple Truth by Kroger and
Great Value by
Wal-Mart.
Store brands compete with
national brands or name brands, like
Coca-Cola or
Lay's.
The term ''private-label product'' overlaps with the term ''
white-label product''. They are sometimes used interchangeably, but they don't mean the same thing. A private-label product is created exclusively for a client, who sets specific demands on what the product or service must contain. A white-label product is not created exclusively for one company, and although white-label manufacturers might offer customizations to their products, these are usually limited. The specifications of a private-label product are set out by the client, whereas a white-label product is more generic and already designed.
Store brands

In the
supermarket
A supermarket is a self-service Retail#Types of outlets, shop offering a wide variety of food, Drink, beverages and Household goods, household products, organized into sections. This kind of store is larger and has a wider selection than earli ...
and
grocery store industry, the term ''private label/brand'' is almost always used, even if the same product is sold non-exclusively to multiple
retailers with different packaging (''white label/brand'').
A store brand, also called a house brand or, in
British English, an own brand, is a private-label brand
trademarked and managed by a retailer.
This brand is almost always offered exclusively at the
chain store that owns it, although in rare instances the brand is
licensed to another company. Examples of store brands are
Simple Truth by
Kroger,
Great Value by
Wal-Mart, and Specially Selected by
Aldi.
Store brands can also be eponymous, or named after the store, such as Joe's O's cereal by
Trader Joe's. Store brands compete with
national brands, also called premium brands or name brands,
with its items sometimes being called brand-name products. Examples are
Coca-Cola,
Lay's, and
Kellogg's
The Kellogg Company, doing business as Kellogg's, is an American multinational food manufacturing company headquartered in Battle Creek, Michigan, United States. Kellogg's produces cereal and convenience foods, including crackers and toaste ...
. The general appeal of store-brand products is that they are usually offered at a lower price than their name-brand counterparts.
Most private-label store brand products are manufactured by
third parties, but some are made by companies owned by the retailer.
[: "The label owner may manufacture his own private label products or have them manufactured and packaged to certain specifications by outside sources, including imports."] For instance, a vice-president of
The Kroger Company
The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States.
Founded by Bernard Kroger in 1883 in Cinc ...
stated in 2018 that approximately 60% of their private-label products are
outsourced. The remaining 40% is manufactured internally: in 2018, Kroger
owned 38 plants, including 19 dairy farms, 10 bakeries, and 2 butcheries, strategically spread across the US.
Similarly,
Safeway Inc. owned 32 plants as of 2012. Most retailers prefer to keep the identity of their suppliers private, and accordingly have
non-disclosure clause
A non-disclosure agreement (NDA) is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wish ...
s in their contracts, making it difficult to determine the producer of a private-label product.
In a few cases though, the manufacturer is allowed to mention it publicly, is revealed through a
product recall, or in rare instances, is stated on the product itself. For example, the bags of
Kirkland Signature coffee by
Costco feature the text "Custom roasted by
Starbucks
Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It is the world's largest coffeehouse chain.
As of November 2021, the company had 33,833 stores in 80 c ...
".
Private-label brands emerged in the 19th century.
[.] Until the early 20th century, their general focus was on delivering quality at a price below that of the national brands. In the first half of the 20th century, the quality of private brands diluted and their standards dropped. In their competitive struggle against national brands, low prices were considered more important than quality. In the second half of the century, this trend gradually reversed. As quality and visual appearance improved, private labels rose to prominence in the 1970s and 80s. By the 1990s, they were increasingly seen as a threat to the established brands. Also, from the 90s onwards, a premiumization of store brands began to occur, giving rise to more expensive premium private labels.
Generic brands are often associated with store brands. Generic products were first introduced in the United States in 1977,
quickly winning market share from national and private-label brands. A 1981 academic article described them as products "without brand names, in very plain packages with simple labels and usually sold at prices below both the national and private brands with which they compete".
Packages of generic products often feature only the name of the type of product it contains, e.g. "Cola" or "Batteries".
Nowadays, the terms ''generic brand'' and ''store brand'' are sometimes used interchangeably.
The term ''generic'' can be used as a pejorative toward store brand items that are perceived as bland or cheap.
A private-label brand is often produced by the same company that manufactures the national brand of that product. Different brands target different consumers. For instance,
Kimberly-Clark
Kimberly-Clark Corporation is an American multinational personal care corporation that produces mostly paper-based consumer products. The company manufactures sanitary paper products and surgical & medical instruments. Kimberly-Clark brand n ...
makes
Huggies diapers, but also produces a Walmart budget version.
Allegedly, some store-brand items are identical to their name-brand counterparts: they are said to be literally the same product, except for the packaging and price.
In other cases, a manufacturer can have multiple formulas for one product, creating a private-label version using one method and the national-label version using another. In 2007,
a mass-recall of contaminated pet food products brought to light that more than 100 different brands of pet food, both premium- and private-label, were in fact produced by a single company:
Menu Foods Inc. in Ontario, Canada. The ingredients and recipes they used differed substantially among brands, depending on what their clients specified.
In fast food
Fast food restaurant chains sell their products under their private-label brands. Their core items are usually fries and meat-based items, but they might also offer brownies, muffins, cookies, and salads. These private-brand products are offered alongside national-brand products, such as
soft drinks
A soft drink (see § Terminology for other names) is a drink that usually contains water (often carbonated), a sweetener, and a natural and/or artificial flavoring. The sweetener may be a sugar, high-fructose corn syrup, fruit juice, a s ...
by
Coca-Cola or
Pepsi, and ice creams
co-branded with
Oreo or
M&M's.
In finances
A private-label credit card (PLCC) is a type of credit card that can only be used at a specific company or chain of companies. Since this is virtually always a retail business, they are also called store cards.
The retailer partners with a bank that issues the cards, funds the credits, and collects payments from customers. The cards themselves are branded with the logo of the store, but not the bank. Examples are the
Target Debit RedCard (issued by
TD Bank, N.A.
TD Bank, N.A. is an American National Association (Banking)#United States, national bank and the United States subsidiary of the multinational TD Bank Group (Canada), TD Bank Group. It operates primarily across the East Coast of the United State ...
), the
Walmart Reward Card (issued by
Capital One), and the
Amazon Store Card (issued by
Synchrony Bank
Synchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut, United States. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment len ...
). PLCCs also do not carry the logo of the
payment network
A payment system is any system used to settle financial transactions through the transfer of monetary value. This includes the institutions, instruments, people, rules, procedures, standards, and technologies that make its exchange possible.Biago ...
(e.g.
Visa or
Mastercard), but they do use that network for transactions.
Private-label store credit cards are sometimes compared to but not the same as
co-branded credit cards
Co-branding is a marketing strategy that involves strategic alliance of multiple brand names jointly used on a single product or service.
Co-branding is an arrangement that associates a single Product (business), product or Service (economics), ...
. These cards usually feature the logo of the payment network, and sometimes the logo of the bank. Unlike PLCCs, co-branded cards work like 'normal' credit cards, usable at any place where that type of card is accepted. For instance, warehouse chain
Nordstrom offers a Nordstrom Store Card (private-label) and a Nordstrom Credit Card (co-branded), both issued by
TD Bank, N.A.
TD Bank, N.A. is an American National Association (Banking)#United States, national bank and the United States subsidiary of the multinational TD Bank Group (Canada), TD Bank Group. It operates primarily across the East Coast of the United State ...
and using Visa's network.
In video games
In video games, a
ghost developer
Video game development (or gamedev) is the software development, process of developing a video game. The effort is undertaken by a video game developer, developer, ranging from a single person to an international team dispersed across the globe. ...
is a company that co-developed a game, but is not credited for it.
They are hired by
publishers, other developers, or companies outside the gaming industry. These businesses prefer to keep this
outsourcing
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
hidden from the public to protect their
brand equity
Brand equity, in marketing, is the worth of a brand in and of itself – i.e., the social value of a well-known brand name. The owner of a well-known brand name can generate more revenue simply from brand recognition, as consumers perceive the prod ...
, not wanting consumers or investors to know that they rely on external help. A 2015 ''
Polygon'' article stated that the practice has existed since the early days of the gaming industry, and that it was sometimes referred to as "white-label development". In almost all cases, this is probably wrong: the correct term would be ''private-label development''. The amount of ghost development that game companies do varies greatly. For some, it is a vital part of their business. Other, mostly bigger studios, might only take on small private-label jobs to fill in gaps between projects.
An example of a well-known ghost developer is
Tose.
See also
*
Contract packager
*
Rebadging
*
White-label product
References
External links
Private Label Manufacturers Association*
PLMA Trade ShowStoreBrands.com
{{Authority control
Brand management