Online Identity Management
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Online identity management (OIM), also known as online image management, online personal branding, or personal reputation management (PRM), is a set of methods for generating a distinguished
web presence A web presence is a location on the World Wide Web where a person, business, or some other entity is represented (see also web property and point of presence). Examples of a web presence for a person could be a personal website, a blog, a profile ...
of a person on the Internet. Online identity management also refers to identity exposure and identity disclosure, and has particularly developed in the management on
online identity Internet identity (IID), also online identity, online personality, online persona or internet persona, is a social identity that an Internet user establishes in online communities and websites. It may also be an actively constructed presentatio ...
in
social network service A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests ...
s or online dating services. Identity management is also an important building block of cybersecurity. It forms the basis for most access control types and establishing accountability online.


Aspects

One aspect of the online identity management process has to do with improving the quantity and quality of traffic to sites that have content related to a person. In that aspect, OIM is a part of another discipline called
search engine optimization Search engine optimization (SEO) is the process of improving the quality and quantity of Web traffic, website traffic to a website or a web page from web search engine, search engines. SEO targets unpaid search traffic (usually referred to as ...
with the difference that the only keyword is the person's name, and the optimization object is not necessary a single web site; it can consider a set of completely different sites that contain positive online references. The objective in this case is to get high rankings for as many sites as possible when someone search for a person's name. If the search engine used is Google, this action is called " to google someone". Another aspect has to do with
impression management Impression management is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction.Sanaria, A. D. (2016 ...
, i.e. "the process through which people try to control the impressions other people form of them". One of the objectives, in particular, is to increase the online
reputation The reputation or prestige of a social entity (a person, a social group, an organization, or a place) is an opinion about that entity – typically developed as a result of social evaluation on a set of criteria, such as behavior or performance. ...
of the person. Pseudonyms are sometimes used to protect the true online identity of individuals from harm. This can be the case when presenting unpopular views or dissenting opinion online in a way that will not affect the true identity of the author.
Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
estimates that up to 11.2% of accounts are fake. Many of these profiles are used as logins to protect the true identity of online authors. An individual's presence could be reflected in any kind of content that refers to that person, including news, participation in blogs and forums, personal web sites, social media presence, pictures, video, etc. Because of that, online identity management often involves participation in
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
sites like Facebook,
Google+ Google+ (sometimes written as Google Plus, stylized as G+ or g+) was a Social networking service, social network owned and operated by Google until it ceased operations in 2019. The network was launched on June 28, 2011, in an attempt to challe ...
,
LinkedIn LinkedIn () is an American business and employment-oriented Social networking service, social network. It was launched on May 5, 2003 by Reid Hoffman and Eric Ly. Since December 2016, LinkedIn has been a wholly owned subsidiary of Microsoft. ...
,
Flickr Flickr ( ) is an image hosting service, image and Online video platform, video hosting service, as well as an online community, founded in Canada and headquartered in the United States. It was created by Ludicorp in 2004 and was previously a co ...
,
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
,
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
, Last.fm,
Myspace Myspace (formerly stylized as MySpace, currently myspace; and sometimes my␣, with an elongated Whitespace character#Substitute images, open box symbol) is a social networking service based in the United States. Launched on August 1, 2003, it w ...
, Quora, Tumblr,
Pinterest Pinterest is an American social media service for publishing and discovery of information in the form of digital Bulletin board, pinboards. This includes recipes, home, style, motivation, and inspiration on the Internet using image sharing. Pint ...
and other online communities and community websites, and is related to blogging, blog social networks like MyBlogLog and blog search engines like
Technorati Technorati is a search engine and a publisher advertising platform. Technorati launched its ad network in 2008. In 2016, Synacor acquired Technorati for $3 million. The company's core product was previously an Internet search engine for search ...
. OIM can serve specific purposes such as a professional networking platform. OSN platforms represent who the user is and what attributes they bring to the world. The information a user can plug into their profile is usually not verified, which can lead to specifics forms of false identity. OIM can also consist in more questionable practices such as the case of buying "likes", "friends", or "subscribers".


Objective

The Objective of Online Identity Management is to: # Maximize the appearances of positive online references about a specific person, targeting not only to users that actively search for that person on any
search engine A search engine is a software system that provides hyperlinks to web pages, and other relevant information on World Wide Web, the Web in response to a user's web query, query. The user enters a query in a web browser or a mobile app, and the sea ...
, but also to those that eventually can reach a person's reference while browsing the web. # Build an
online identity Internet identity (IID), also online identity, online personality, online persona or internet persona, is a social identity that an Internet user establishes in online communities and websites. It may also be an actively constructed presentatio ...
in case the person's web presence is minimal or nonexistent. # Solve online reputation problems. In this case, the process can also be named ''online reputation management''. #To express opinions that may be unheard, if the person's reputation was not previously favored. Online Identity management can be utilized on a personal and professional level. Online identity management utilizes web presence to gain attention from potential huge clients to followers. A person managing online identity will use social media sites like Twitter, Facebook, Instagram Youtube, Snapchat, and networking sites to increase their online activity. They also use other tools like search engine optimization and advertisements to boost their audience and gain insights on their audience. Online Identity Management is most effective with the use of all social networking sites and posting frequently. This technique is used to target their audience and to make sure their audience does not miss any content. Additionally, Online Identity Management can be used to manipulate followers, viewers, and clients by using misleading or over-exaggerated information.


Motivation

The reason why someone would be interested in doing online identity management is closely related to the increasing number of constituencies that use the internet as a tool to find information about people. A survey by CareerBuilder.com found that one in four hiring managers used search engines to screen candidates. One in 10 also checked candidates' profiles on social networking sites such as Facebook, Instagram, Twitter, Youtube and other communicative networks. According to a December 2007 survey by the Ponemon Institute, a privacy research organization, roughly half of U.S. hiring officials use the Internet in vetting job applications. Online identity management may also be used to increase an individual's professional online presence. When practicing online identity management, employers receive a satisfied notion regarding their candidate's professional attitudes and personality. This may result in a candidate receiving the job based on their professional online presence. Online Identity management is key to having a successful business and relationship with the public. An online presence is vital to the digital world we live in today. Many employers check the social network account of their candidate to grasp the kind of person they are. Even after being hired companies will continuously check account to ensure professionalism and company privacy is being maintained. The concept of manipulating search results to show positive results is intriguing for both individuals and businesses. Individuals that want to hide from their past can use OIM to repair their online image and suppress content that damages their credibility, employability and reputation. By changing what people see when searching for an individual, they are able to create a completely new and positive identity in its place. In 2014, the EU ruled that people have "The right to be forgotten", and that in some circumstances content can be removed from Google's search index. In 1988, the European Union passed the Safe Harbor Act which prohibited the sharing unauthorized personal information. Many companies to this day voluntarily comply to this law; however, it is the job of the user to fully ensure the safety of their online identity. The European Union later passed the a landmark ruling back in 2014, that stated that all individuals have the "right to be forgotten". This granted user's the removal of all irrelevant data that could harm one's online identity Online identity management is also a factor and important when a person is seeking a need or good. Depending on companies online viewers and content can encourage or discourage a sale. Online identity management is important because decisions can be made depending on online activity. Depending on the motives of the goods, company, and person their online identity should serve the purpose of heightening their likeness, attractiveness, and exposure.


See also

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Digital identity A digital identity is data stored on Computer, computer systems relating to an individual, organization, application, or device. For individuals, it involves the collection of personal data that is essential for facilitating automated access to ...
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Identity management Identity and access management (IAM or IdAM) or Identity management (IdM), is a framework of policies and technologies to ensure that the right users (that are part of the ecosystem connected to or within an enterprise) have the appropriate acce ...
* Customer Identity Access Management *
Impression management Impression management is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction.Sanaria, A. D. (2016 ...
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Information privacy Information privacy is the relationship between the collection and dissemination of data, technology, the public expectation of privacy, contextual information norms, and the legal and political issues surrounding them. It is also known as dat ...
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Internet activism Internet activism involves the use of electronic-communication technologies such as social media, e-mail, and podcasts for various forms of activism to enable faster and more effective communication by citizen social movement , movements, the deliv ...
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Online identity Internet identity (IID), also online identity, online personality, online persona or internet persona, is a social identity that an Internet user establishes in online communities and websites. It may also be an actively constructed presentatio ...
* Online participation * Online reputation management (ORM) *
Persona (user experience) A persona (also user persona, user personality, customer persona, buyer persona) in user-centered design and marketing is a semi-fictional characterization or representation of a typical customer segment or end user. Personas help marketers and ...
* Personal branding *
Personalized marketing Personalized marketing, also known as one-to-one marketing or individual marketing, is a marketing strategy by which companies use data analysis and digital technology to show adverts to individuals based on their perceived characteristics and ...
* Reputation capital *
Reputation system A reputation system is a program or algorithm that allow users of an online community to rate each other in order to build trust (social sciences), trust through reputation. Some common uses of these systems can be found on E-commerce websites s ...
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Search engine optimization Search engine optimization (SEO) is the process of improving the quality and quantity of Web traffic, website traffic to a website or a web page from web search engine, search engines. SEO targets unpaid search traffic (usually referred to as ...
*
Signalling theory Within evolutionary biology, signalling theory is a body of theoretical work examining communication between individuals, both within species and across species. The central question is how organisms with conflicting interests, such as in se ...
* Social profiling *
Social media optimization Social media optimization (SMO) is the use of online platforms to generate income or publicity to increase the awareness of a brand, event, product or service. Types of social media involved include RSS feeds, blogging sites, social bookmarkin ...
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Social network service A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests ...
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References

Internet terminology Online advertising Identity management