Online dating, also known as internet dating, virtual dating, or mobile app dating, is a method used by people with a goal of searching for and interacting with potential romantic or sexual partners, via the
internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
. An online dating service is a company that promotes and provides specific mechanisms for the practice of online dating, generally in the form of dedicated websites or software applications accessible on
personal computer
A personal computer, commonly referred to as PC or computer, is a computer designed for individual use. It is typically used for tasks such as Word processor, word processing, web browser, internet browsing, email, multimedia playback, and PC ...
s or
mobile device
A mobile device or handheld device is a computer small enough to hold and operate in hand. Mobile devices are typically battery-powered and possess a flat-panel display and one or more built-in input devices, such as a touchscreen or keypad. ...
s connected to the internet. A wide variety of unmoderated
matchmaking
Matchmaking is the process of pairing two or more people together, usually for the purpose of marriage, in which case the intermediary or matchmaker is also known as a marriage broker. Matchmaking may be done as a profession for a fee or it may ...
services, most of which are profile-based with various communication functionalities, is offered by such companies.
Online dating services allow users to become "members" by creating a profile and uploading personal information including (but not limited to) age, gender, sexual orientation, location, and appearance. Most services also encourage members to add photos or videos to their profile. Once a profile has been created, members can view the profiles of other members of the service, using the visible profile information to decide whether or not to initiate contact. Most services offer digital messaging, while others provide additional services such as
webcast
A webcast is a media presentation distributed over the Internet using streaming media technology to distribute a single content source to many simultaneous listeners/viewers. A webcast may either be distributed live or on demand. Essentially, webca ...
s,
online chat
Online chat is any direct text-, audio- or video-based (webcams), one-on-one or one-to-many ( group) chat (formally also known as synchronous conferencing), using tools such as instant messengers, Internet Relay Chat (IRC), talkers and possi ...
, telephone chat (
VOIP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...
), and message boards. Members can constrain their interactions to the online space, or they can arrange a date to meet in person.
A great diversity of online dating services currently exist. Some have a broad membership base of diverse users looking for many different types of relationships. Other sites target highly specific demographics based on features like shared interests, location, religion, sexual orientation or relationship type. Online dating services also differ widely in their revenue streams. Some sites are completely free and depend on advertising for revenue. Others utilize the
freemium
Freemium, a portmanteau of the words "free" and "premium", is a pricing strategy by which a basic product or service is provided free of charge, but money (a premium) is charged for additional features, services, or virtual (online) or physical ( ...
revenue model, offering free registration and use, with optional, paid, premium services. Still others rely solely on paid membership subscriptions.
Trends
Social trends and public opinions
A 2005 study found that online daters may have more liberal social attitudes compared to the general population in the United States.
Race and online dating
A 2009 study found that African Americans were the least desired demographic in online dating; and were the least interested in forming interracial relationships with non-Black Americans.
In 2008, a study investigated racial preferences using a sample of 6,070 profiles on Yahoo! Personals. Just 29% of white men excluded women of color, compared to the 64% of white women who excluded men of color. Follow-up studies conducted by these authors in 2009 and 2011 found similar patterns: white women were less open to interracial relationships than white men. "Earlier studies on racial preferences in online dating (Feliciano, Robnett, & Komaie, 2009; Robnett & Feliciano, 2011) collected data on stated race preferences (standardized tick boxes) from internet dating profiles on Yahoo! Personals, which was one of the major online dating services in the early 2000s. Regarding white majority users, Feliciano et al. (2009) could demonstrate, first, that race was a fundamental criterion for daters as preferences on race were expressed more frequently on other traits (e.g., education or religion). Second, they found decisive gender differences with (white) women being generally less open to non-white relationships than men and, compared to men, were much more likely to exclude Latino and Asian contacts. Robnett and Feliciano (2011) conducted a follow up study based on the same stated preference data but including minority racial groups as well...Gender and race-group interacted substantially"..."Taken together, the evidence garnered from stated preferences in online dating profiles suggests considerable racial hierarchies in dating but with different implications for race-gender groups due to substantive gender differences."
In 2018, a study analyzed the activity of approximately 200,000 users of an online dating app in the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
. The authors found that White men and Asian women were the most desired.
In 2021, a comprehensive analysis of online dating trends in the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
suggested that the rise of online dating has exacerbated underlying racial biases in dating. The authors found that
White
White is the lightest color and is achromatic (having no chroma). It is the color of objects such as snow, chalk, and milk, and is the opposite of black. White objects fully (or almost fully) reflect and scatter all the visible wa ...
men were preferred by women of color, while men of color generally preferred women of color. White men were accepting of Asian and
Hispanic
The term Hispanic () are people, Spanish culture, cultures, or countries related to Spain, the Spanish language, or broadly. In some contexts, Hispanic and Latino Americans, especially within the United States, "Hispanic" is used as an Ethnici ...
women, yet White women tended to exclude non-White men.
However, these authors also disputed some common notions about racial bias in online dating. For example, White women did not reject Asian men more so than
Black
Black is a color that results from the absence or complete absorption of visible light. It is an achromatic color, without chroma, like white and grey. It is often used symbolically or figuratively to represent darkness.Eva Heller, ''P ...
or
Hispanic
The term Hispanic () are people, Spanish culture, cultures, or countries related to Spain, the Spanish language, or broadly. In some contexts, Hispanic and Latino Americans, especially within the United States, "Hispanic" is used as an Ethnici ...
men. Black and Hispanic women were just as accepting of Asian men as they were of men of the same race. This is inconsistent with the idea that Asian men are particularly disadvantaged in online dating, relative to other men of color. The authors also dispute the notion that Asian women's high outmarriage rate is due to "self hatred", as their interviews found that these marriages form out of perceived compatibility, rather than self hatred. Gay Hispanic men did not have a preference for white partners.
Gender
According to a 2018 study, among American daters, male desirability increased until the age of 50; while women's desirability declined steeply after the age of 20.
In terms of educational attainment, men's desirability only increased the more educated they were. For women, however, educational attainment beyond the level of a
bachelor's degree
A bachelor's degree (from Medieval Latin ''baccalaureus'') or baccalaureate (from Modern Latin ''baccalaureatus'') is an undergraduate degree awarded by colleges and universities upon completion of a course of study lasting three to six years ...
actually decreased their desirability. The authors suggested that besides individual preferences and partner availability, this pattern may be due to the fact that by the late 2010s, women were more likely to attend and graduate from university. In order to estimate the desirability of a given individual, the researchers looked at the number of messages they received and the desirability of the senders.
Developmental psychologist Michelle Drouin, who was not involved in the study, told ''The'' ''New York Times'' this finding is in accordance with theories in psychology and sociology based on biological evolution in that youth is a sign of fertility. She added that women with advanced degrees are often viewed as more focused on their careers than family. Licensed psychotherapist Stacy Kaiser told ''
MarketWatch
''MarketWatch'' is a website that provides financial information, business news, analysis, and stock market data. It is a subsidiary of Dow Jones & Company, a property of News Corp, along with ''The Wall Street Journal'' and '' Barron's.''
...
'' men typically prefer younger women because "they are more easy to impress; they are more (moldable) in terms of everything from emotional behavior to what type of restaurant to eat at," and because they tend to be "more fit, have less expectations and less baggage." On the other hand, women look for (financial) stability and education, attributes that come with age, said Kaiser. These findings regarding age and attractiveness are consistent with earlier research by the online dating services OKCupid and Zoosk.
In 2016, Gareth Tyson of the
Queen Mary University of London
Queen Mary University of London (QMUL, or informally QM, and formerly Queen Mary and Westfield College) is a public university, public research university in Mile End, East London, England. It is a member institution of the federal University ...
and his colleagues published a paper analyzing the behavior of
Tinder
Tinder is easily Combustibility and flammability, combustible material used to Firemaking, start a fire. Tinder is a finely divided, open material which will begin to glow under a shower of sparks. Air is gently wafted over the glowing tinder unt ...
users in
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
and
London
London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
. In order to minimize the number of variables, they created profiles of white heterosexual people only. For each sex, there were three accounts using stock photographs, two with actual photographs of volunteers, one with no photos whatsoever, and one that was apparently deactivated. The researchers pointedly only used pictures of people of average physical attractiveness. Tyson and his team wrote an algorithm that collected the biographical information of all the matches, liked them all, then counted the number of returning likes.
They found that men and women employed drastically different mating strategies. Men liked a large proportion of the profiles they viewed, but received returning likes only 0.6% of the time; women were much more selective but received matches 10% of the time. Men received matches at a much slower rate than women. Once they received a match, women were far more likely than men to send a message, 21% compared to 7%, but they took more time before doing so. Tyson and his team found that for the first two-thirds of messages from each sex, women sent them within 18 minutes of receiving a match compared to five minutes for men. Men's first messages had an average of a dozen characters, and were typical simple greetings; by contrast, initial messages by women averaged 122 characters.
Tyson and his collaborators found that the male profiles that had three profile pictures received far more matches than those without one. By sending out questionnaires to frequent Tinder users, the researchers discovered that the reason why men tended to like a large proportion of the women they saw was to increase their chances of getting a match. This led to a feedback loop in which men liked more and more of the profiles they saw while women could afford to be even more selective in liking profiles because of a greater probability of a match.
Aided by the text-analysis program Linguistic Inquiry and Word Count, Bruch and Newman discovered that men generally had lower chances of receiving a response after sending more "positively worded" messages. When a man tried to woo a woman more desirable than he was, he received a response 21% of the time; by contrast, when a woman attempted to court a man, she received a reply about half the time. In fact, over 80% of the first messages in the data set obtained for the purposes of the study were from men, and women were highly selective in choosing whom to respond to, a rate of less than 20%. Therefore, studying women's replies yielded much insight into their preferences. Bruch and Newman were also able to establish the existence of dating 'leagues'. Generally speaking, people were able to accurately estimate where they ranked on the dating hierarchy. Very few responded to the messages of people less desirable than they were. Nevertheless, although the probability of a response is low, it is well above zero, and if the other person does respond, it can a self-esteem booster, said Kaiser. Co-author of the study Mark Newman told
BBC News
BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broad ...
, "There is a trade-off between how far up the ladder you want to reach and how low a reply rate you are willing to put up with." Bruch and Newman found that while people spent a lot of time crafting lengthy messages to those they considered to be a highly desirable partner, this hardly made a difference, judging by the response rate. Keeping messages concise is well-advised. Previous studies also suggest that about 70% of the dating profile should be about oneself and the rest about the desired partner.
Data from the Chinese online dating giant Zhenai.com reveals that while men are most interested in how a woman looks, women care more about a man's income. Profession is also quite important. Chinese men favor women working as primary school teachers and nurses while Chinese women prefer men in the IT or finance industry. Women in IT or finance are the least desired. Zhenai enables users to send each other digital "winks". For a man, the more money he earns the more "winks" he receives. For a woman, her income does not matter until the 50,000-yuan mark (US$7,135), after which the number of "winks" falls slightly. Men typically prefer women three years younger than they are whereas women look for men who are three years older on average. However, this changes if the man becomes exceptionally wealthy; the more money he makes the more likely he is to look for younger women.
In general, people in their 20s employ the "self-service dating service" while women in their late 20s and up tend to use the matchmaking service. This is because of the social pressure in China on "leftover women" (
Sheng nu Sheng may refer to:
Chinese culture
* Sheng (instrument) (笙), a Chinese wind instrument
* Sheng (surname) (盛), a Chinese surname
* Sheng (Chinese opera), a major role in Chinese opera
* Sheng (volume) (升), ancient Chinese units of measureme ...
), meaning those in their late 20s but still not married. Women who prefer not to ask potentially embarrassing questions – such as whether both spouses will handle household finances, whether or not they will live with his parents, or how many children he wants to have, if any – will get a matchmaker to do it for them. Both sexes prefer matchmakers who are women.
Desirability and physical appearance
At least three quarters of the sample surveyed attempted to date aspirationally, meaning they tried to initiate a relationship with someone who was more desirable, 25% more desirable, to be exact. Bruch recommended sending out more greeting messages, noting that people sometimes managed to upgrade their 'league'. Michael Rosenfeld, a sociologist not involved with the study, told ''
The Atlantic
''The Atlantic'' is an American magazine and multi-platform publisher based in Washington, D.C. It features articles on politics, foreign affairs, business and the economy, culture and the arts, technology, and science.
It was founded in 185 ...
'', "The idea that persistence pays off makes sense to me, as the online-dating world has a wider choice set of potential mates to choose from. The greater choice set pays dividends to people who are willing to be persistent in trying to find a mate." Using
optimal stopping
In mathematics, the theory of optimal stopping or early stopping
: (For French translation, secover storyin the July issue of ''Pour la Science'' (2009).) is concerned with the problem of choosing a time to take a particular action, in order to ...
theory, one can show that the best way to select the best potential partner is to reject the first 37%, then pick the one who is better than the previous set. The probability of picking the best potential mate this way is 37%. (This is approximately the reciprocal of
Euler's number
The number is a mathematical constant approximately equal to 2.71828 that is the base of the natural logarithm and exponential function. It is sometimes called Euler's number, after the Swiss mathematician Leonhard Euler, though this can ...
, . See derivation of the optimal policy.) However, making online contact is only the first step, and indeed, most conversations failed to birth a relationship. As two potential partners interact more and more, the superficial information available from a dating website or smartphone application becomes less important than their characters.
Despite being a platform designed to be less centered on physical appearance,OkCupid co-founder Christian Rudder stated in 2009 that the male OkCupid users who were rated most physically attractive by female OkCupid users received 11 times as many messages as the lowest-rated male users did, the medium-rated male users received about four times as many messages, and the one-third of female users who were rated most physically attractive by the male users received about two-thirds of all messages sent by male users. According to a former company product manager, the majority of female
Bumble
Bumble is an online dating and networking application launched in 2014. Profiles of potential matches are displayed to users, who can "swipe left" to reject a candidate or "swipe right" to indicate interest. The app is a product of Bumble Inc., ...
users typically set a floor height of six feet for male users which limits their matching opportunities to only 15% of the male population.
Niche dating sites
Sites with specific demographics have become popular as a way to narrow the pool of potential matches. Successful niche sites pair people by race, sexual orientation or religion. In March 2008, the top 5 overall sites held 7% less market share than they did one year ago while the top sites from the top five major niche dating categories made considerable gains. Niche sites cater to people with special interests, such as sports fans, racing and automotive fans, medical or other professionals, people with political or religious preferences, people with medical conditions, or those living in rural farm communities.
Some dating services have been created specifically for those living with HIV and other venereal diseases in an effort to eliminate the need to lie about one's health in order to find a partner. Public health officials in
Rhode Island
Rhode Island ( ) is a state in the New England region of the Northeastern United States. It borders Connecticut to its west; Massachusetts to its north and east; and the Atlantic Ocean to its south via Rhode Island Sound and Block Is ...
and
Utah
Utah is a landlocked state in the Mountain states, Mountain West subregion of the Western United States. It is one of the Four Corners states, sharing a border with Arizona, Colorado, and New Mexico. It also borders Wyoming to the northea ...
claimed in 2015 that Tinder and similar apps were responsible for uptick of such conditions.
Some sites, referred to as adult dating sites, match individuals seeking short-term sexual encounters.
Economic trends
Although some sites offer free trials and/or profiles, most memberships can cost upwards of $60 per month. In 2008, online dating services in the United States generated $957 million in revenue.
Most free dating websites depend on
advertising
Advertising is the practice and techniques employed to bring attention to a Product (business), product or Service (economics), service. Advertising aims to present a product or service in terms of utility, advantages, and qualities of int ...
revenue, using tools such as
Google AdSense
Google AdSense is a program run by Google through which website publishers in the Google Display Network, Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted advertising, targeted t ...
and
affiliate marketing
Affiliate marketing is a marketing arrangement in which Affiliate (commerce), affiliates receive a wiktionary:commission, commission for each visit, signup or sale they generate for a merchant. This arrangement allows businesses to Outsourcing, ...
. Since advertising revenues are modest compared to membership fees, this model requires numerous
page view
In web analytics and website management, a pageview or page view, abbreviated in business to PV and occasionally called page impression, is a request to load a single HTML file (web page) of an Internet site. On the World Wide Web, a page reque ...
s to achieve profitability. However, Sam Yagan describes dating sites as ideal advertising platforms because of the wealth of demographic data made available by users.
In November 2023, the stock prices of Match Group and Bumble were down 31% and 35% on the year respectively, continuing a more than two-year decline since the latter's
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...
in February 2021 and after posting declines more than double that of the
S&P 500
The Standard and Poor's 500, or simply the S&P 500, is a stock market index tracking the stock performance of 500 leading companies listed on stock exchanges in the United States. It is one of the most commonly followed equity indices and in ...
during the 2022 stock market decline. In addition to price increases, slowing paid user growth, and flattening app download rates following the end of the
COVID-19 lockdown
During the early stages of the COVID-19 pandemic, a number of non-pharmaceutical interventions, particularly lockdowns (encompassing stay-at-home orders, curfews, quarantines, and similar societal restrictions), were implemented in numero ...
s, assessments among
financial analyst
A financial analyst is a professional undertaking financial analysis for external or internal clients as a core feature of the job.
oversaturated market, concerns about low consumer satisfaction with the services, and growing skepticism about dating app features and algorithms contributed to the declines. Match Group and Bumble account for nearly the entire market share of the online dating industry, and the companies lost a combined $40 billion in market value from 2021 through 2024. Match Group and Bumble shares continued to fall during the first quarter of 2024 while the S&P 500 rose, and the number of paid users for Match Group fell by 6% during the first quarter of 2024 while Bumble's paid users grew by 18% in comparison to a 3% decline and a 31% increase for each company respectively during the first quarter of 2023.
Matching and divorce rates
In 2012, social psychologists Benjamin Karney, Harry Reis, and others published an analysis of online dating in '' Psychological Science in the Public Interest'' that concluded that the matching algorithms of online dating services are only negligibly better at matching people than if they were matched at random. In 2014, Kang Zhao at the
University of Iowa
The University of Iowa (U of I, UIowa, or Iowa) is a public university, public research university in Iowa City, Iowa, United States. Founded in 1847, it is the oldest and largest university in the state. The University of Iowa is organized int ...
constructed a new approach based on the algorithms used by Amazon and Netflix, based on recommendations rather than the autobiographical notes of match seekers. Users' activities reflect their tastes and attractiveness, or the lack thereof, they reasoned. This algorithm increases the chances of a response by 40%, the researchers found. E-commerce firms also employ this "
collaborative filtering
Collaborative filtering (CF) is, besides content-based filtering, one of two major techniques used by recommender systems.Francesco Ricci and Lior Rokach and Bracha ShapiraIntroduction to Recommender Systems Handbook, Recommender Systems Handbo ...
" technique. Nevertheless, it is still not known what the algorithm for finding the perfect match would be.
However, while collaborative filtering and
recommender system
A recommender system (RecSys), or a recommendation system (sometimes replacing ''system'' with terms such as ''platform'', ''engine'', or ''algorithm'') and sometimes only called "the algorithm" or "algorithm", is a subclass of information fi ...
s have been demonstrated to be more effective than matching systems based on similarity and complementarity, they have also been demonstrated to be highly skewed to the preferences of early users and against racial minorities such as
African Americans
African Americans, also known as Black Americans and formerly also called Afro-Americans, are an American racial and ethnic group that consists of Americans who have total or partial ancestry from any of the Black racial groups of Africa ...
and
Hispanic Americans
Hispanic and Latino Americans are Americans who have a Spaniards, Spanish or Latin Americans, Latin American background, culture, or family origin. This demographic group includes all Americans who identify as Hispanic or Latino (demonym), ...
which led to the rise of niche dating sites for those groups. In 2014, the
Better Business Bureau
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 92 independently incorporated local BBB organizati ...
's National Advertising Division criticized eHarmony's claims of creating a greater number of marriages and more durable and satisfying marriages than alternative dating websites, and in 2018, the Advertising Standards Authority banned eHarmony advertisements in the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
after the company was unable to provide any evidence to verify its advertisements' claims that its website's matching algorithm was scientifically proven to give its users a greater chance of finding long-term intimate relationships.
Data released by Tinder in 2018 showed that of the 1.6 billion swipes it recorded per day, only 26 million result in matches (a match rate of approximately only 1.63%), despite users logging into the app on average 11 times per day, with male user sessions averaging 7.2 minutes and female user sessions averaging 8.5 minutes (or 79.2 minutes and 93.5 minutes per day respectively). Also, a Tinder user interviewed anonymously in an article published in the December 2018 issue of ''
The Atlantic
''The Atlantic'' is an American magazine and multi-platform publisher based in Washington, D.C. It features articles on politics, foreign affairs, business and the economy, culture and the arts, technology, and science.
It was founded in 185 ...
'' estimated that only one in 10 of their matches actually resulted in an exchange of messages with the other user they were matched with, with another anonymous Tinder user saying, "Getting right-swiped is a good ego boost even if I have no intention of meeting someone."
In 2012, Karney, Reis, and their co-authors suggested that the availability of a large pool of potential partners "may lead online daters to objectify potential partners and might even undermine their willingness to commit to one of them." In October 2019, a Pew Research Center survey of 4,860 U.S. adults showed that 54 percent of U.S. adults believed that relationships formed through dating sites or apps were just as successful as those that began in person, 38 percent believed these relationships were less successful, while only 5 percent believed them to be more successful.
Noting the research of Karney, Reis, and their co-authors comparing online to offline dating and the research of communications studies scholar Nicole Ellison and her co-authors comparing online dating to comparative shopping, political scientist Robert D. Putnam cited the October 2019 Pew Research Center survey in the afterword to the second edition of ''
Bowling Alone
''Bowling Alone: The Collapse and Revival of American Community'' is a 2000 nonfiction book by Robert D. Putnam. It was developed from his 1995 essay entitled "Bowling Alone: America's Declining Social Capital". Putnam surveys the decline of soc ...
'' (2020) in expressing skepticism about whether online dating was leading to a greater number of long-term intimate relationships. The December 2018 ''Atlantic'' article noted that the percentage of U.S. adults living without spouses or partners rose to 42 percent by 2017 and to 61 percent among adults under the age of 35. Social psychologist
David Buss
David Michael Buss (born April 14, 1953) is an American evolutionary psychologist at the University of Texas at Austin, researching human sex differences in mate selection. He is considered one of the founders of evolutionary psychology.
Biog ...
has estimated that approximately 30 percent of the men on Tinder are married.
Buss has argued further "Apps like Tinder and OkCupid give people the impression that there are thousands or millions of potential mates out there. One dimension of this is the impact it has on men's psychology. When there is ... a perceived surplus of women, the whole mating system tends to shift towards short-term dating," and there is a feeling of disconnect when choosing future partners. In addition, the cognitive process identified by psychologist Barry Schwartz as the " paradox of choice" (also referred to as " choice overload" or " fear of a better option") was cited in an article published in ''The Atlantic'' that suggested that the appearance of an abundance of potential partners causes online daters to be less likely to choose a partner and be less satisfied with their choices of partners.
Research on associations between online dating and divorce rates have found conflicting results. While research published in the ''Journal of Family and Economic Issues'' in September 2011 found no relationship between increased
internet access
Internet access is a facility or service that provides connectivity for a computer, a computer network, or other network device to the Internet, and for individuals or organizations to access or use applications such as email and the World Wide ...
and higher divorce rates in the United States, subsequent research published in the ''
Review of Economics of the Household
The ''Review of Economics of the Household'' is a peer-reviewed academic journal established in 2001 by Shoshana Grossbard and first published in 2003. It publishes empirical and theoretical research on the economic behavior and decision-making p ...
'' in June 2020 did find a correlation between increased access to
broadband
In telecommunications, broadband or high speed is the wide-bandwidth (signal processing), bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Inter ...
internet or
mobile phone
A mobile phone or cell phone is a portable telephone that allows users to make and receive calls over a radio frequency link while moving within a designated telephone service area, unlike fixed-location phones ( landline phones). This rad ...
s and higher divorce rates in rural counties and lower divorces rates in
metropolitan areas
A metropolitan area or metro is a region consisting of a densely populated urban agglomeration and its surrounding territories which share industries, commercial areas, transport network, infrastructures and housing. A metropolitan area usually ...
in the United States. In June 2013, '' PNAS USA'' published a representative survey of 19,131 U.S. adults married between 2005 and 2012 that found that marriages that began online were slightly less likely to result in separation or divorce in comparison to marriages formed offline and were associated with slightly higher marital satisfaction.
In July 2014, '' Computers in Human Behavior'' published a study that found that after controlling for various economic, demographic, and psychological variables that state-by-state differences in the United States in
Facebook
Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
and other
social networking service
A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interest ...
(SNS) user account rates was correlated with higher divorce rates and diminished marriage quality. In October 2015, '' Cyberpsychology, Behavior, and Social Networking'' published a study of 371 undergraduate students at a university in the
Midwestern United States
The Midwestern United States (also referred to as the Midwest, the Heartland or the American Midwest) is one of the four census regions defined by the United States Census Bureau. It occupies the northern central part of the United States. It ...
that found that Facebook friend lists increased physical and emotional infidelities among couples, lowered relationship commitment, and diminished relationship quality due to psychological priming effects. In November 2016, the ''Journal of International Social Issues'' published a study that found that U.S. states with a higher
Google Trends
Google Trends is a website by Google that analyzes the popularity of top search queries in Google Search across various regions and languages. The website uses graphs to compare the search volume of different queries over a certain period of ti ...
search volume index for Match.com in 2013 had fewer marriages in 2014, while U.S. states with higher search volume indices for
Hinge
A hinge is a mechanical bearing that connects two solid objects, typically allowing only a limited angle of rotation between them. Two objects connected by an ideal hinge rotate relative to each other about a fixed axis of rotation, with all ...
, Bumble, Plenty of Fish, and Facebook in 2013 had a greater number of divorces in 2014.
In February 2019, ''
Technological Forecasting and Social Change
''Technological Forecasting and Social Change'' (formerly ''Technological Forecasting'') is a peer-reviewed academic journal published by Elsevier covering futures studies, technology assessment, and technology forecasting. Articles focus on method ...
'' published a study examining associations between broadband internet access and divorce in
China
China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
using provincial data from 2002 to 2014 that found that for every 1% increase in the number of broadband subscribers the number of divorces grew by 0.008%. In December 2020, '' PLOS One'' published a study on online dating in
Switzerland
Switzerland, officially the Swiss Confederation, is a landlocked country located in west-central Europe. It is bordered by Italy to the south, France to the west, Germany to the north, and Austria and Liechtenstein to the east. Switzerland ...
that found that couples formed through online dating had stronger cohabiting intentions than those formed offline and no differences in relationship satisfaction. In January 2024, ''Computers in Human Behavior'' published a survey of 923 married U.S. adults where roughly half of the subjects met their spouses online that found evidence for an "online dating effect" where online daters reported less satisfying and durable marriages, but the researchers suggested that the differences could be explained by societal marginalization and geographic distance.
Online matchmaking services
In 2008, a variation of the online dating model emerged in the form of introduction sites, where members have to search and contact other members, who introduce them to other members whom they deem compatible. Introduction sites differ from the traditional online dating model, and attracted many users and significant investor interest.
In China, the number of separations per a thousand couples doubled, from 1.46 in 2006 to about three in 2016, while the number of actual divorces continues to rise, according to the Ministry of Civil Affairs. Demand for online dating services among divorcees keeps growing, especially in the large cities such as Beijing, Shanghai, Shenzhen and Guangzhou. In addition, more and more people are expected to use online dating and matchmaking services as China continues to urbanize in the late 2010s and 2020s.
Reception
Opinions and usage of online dating services also differ widely. A 2005 study of data collected by the Pew Internet & American Life Project found that individuals are more likely to use an online dating service if they use the Internet for a greater number of tasks, and less likely to use such a service if they are trusting of others.
Attitudes towards online dating improved visibly between 2005 and 2015, the Pew Research Center found. In particular, the number of people who thought that online dating was a good way to meet people rose from 44% in 2005 to 59%. Although only a negligible number of people dated online in 2005, that rose to 11% in 2013 and then 15% in 2015. In particular, the number of American adults who had used an online dating site went from 9% in 2013 to 12% in 2015 while those who used an online dating software application on their mobile phones jumped from 3% to 9% during the same period. This increase was driven mainly by people aged 18 to 24, for whom usage almost tripled. At the same time, usage among those between the ages of 55 and 64 doubled.
According to a 2015 study by the
Pew Research Center
The Pew Research Center (also simply known as Pew) is a nonpartisan American think tank based in Washington, D.C. It provides information on social issues, public opinion, and demographic trends shaping the United States and the world. It ...
, people who had used online dating services had a higher opinion of such services than those who had not. 80% of the users said that online dating sites are a good way to meet potential partners.
In 2016,
Consumer Reports
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
Founded ...
surveyed approximately 115,000 online dating service subscribers across multiple platforms and found that while 44 percent of survey respondents stated that usage of online dating services led to a serious long-term intimate relationship or marriage, a subset of approximately 9,600 subscribers that had used at least one online dating service within the previous two years rated satisfaction with the services they used lower than Consumer Reports surveys of consumer satisfaction with
technical support
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. Many companies provid ...
services and rated satisfaction with free online dating services as slightly more satisfactory than services with paid subscriptions. In the October 2019 Pew Research Center survey, 57% of survey respondents who had used online dating said their experiences on the platforms was very or somewhat positive while 42% said their experiences were very or somewhat negative, and 76% of survey respondents felt that online dating has had neither a positive or negative effect on dating and relationships or a mostly negative effect while 22% felt that online dating has had a mostly positive effect.
In a July 2022 survey of 6,034 U.S. adults conducted by the Pew Research Center, 53% of survey respondents who had used online dating said their experiences on the platforms were either very or somewhat positive while 46% said their experiences were either very or somewhat negative, 54% of all survey respondents said they believed that dating apps either made no difference in finding a partner or spouse or made doing so harder while 42% said they believed that dating apps made finding a partner or spouse easier, and 80% of survey respondents felt that online dating has had neither a positive or negative effect on dating and relationships or a mostly negative effect while 18% felt that online dating has had a mostly positive effect.
Trust and safety issues
As online dating services are not required to routinely conduct
background check
A background check is a process used by an organisation or person to verify that an individual is who they claim to be, and check their past record to confirm education, employment history, and other activities, and for a criminal record. The fr ...
s on members, it is possible for profile information to be misrepresented or falsified. Also, there may be users on dating services that have illicit intentions (i.e. date rape,
procurement
Procurement is the process of locating and agreeing to terms and purchasing goods, services, or other works from an external source, often with the use of a tendering or competitive bidding process. The term may also refer to a contractual ...
, etc.).
OKCupid once introduced a real name policy, but that was later taken removed due to unpopularity with its users.
Only some online dating services are providing important safety information such as STD status of its users or other infectious diseases, but many do not.
Some online dating services which are popular amongst members of queer communities are sometimes used by people as a means of meeting these audiences for the purpose of gaybashing or trans bashing.
A form of misrepresentation is that members may lie about their height, weight, age, or marital status in an attempt to market or brand themselves in a particular way. Users may also carefully manipulate profiles as a form of
impression management
Impression management is a conscious or subconscious process in which people attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction.Sanaria, A. D. (2016 ...
. Online daters have raised concerns about ghosting, the practice of ceasing all communication with a person without explaining why. Ghosting appears to be becoming more common. Various explanations have been suggested, but social media is often blamed, as are dating apps and the relative anonymity and isolation in modern-day dating and hookup culture, which make it easier to behave poorly with few social repercussions.
Online dating site members may try to balance an accurate representation with maintaining their image in a desirable way. One study found that nine out of ten participants had lied on at least one attribute, though lies were often slight; weight was the most lied about attribute, and age was the least lied about. Furthermore, knowing a large amount of superficial information about a potential partner's interests may lead to a false sense of security when meeting up with a new person. Gross misrepresentation may be less likely on matrimonials sites than on casual dating sites.
Some profiles may not even represent real humans but rather they may be fake "bait profiles" placed online by site owners to attract new paying members, or "spam profiles" created by advertisers to market services and products.
Opinions on regarding the safety of online dating are mixed. Over 50% of research participants in a 2011 study did not view online dating as a dangerous activity, whereas 43% thought that online dating involved risk. Date rape is a form of acquaintance rape and
dating violence
Dating abuse or dating violence is the perpetration or threat of an act of violence by at least one member of an unmarried couple on the other member in the context of dating or courtship. It also arises when one partner tries to maintain powe ...
. The two phrases are often used interchangeably, but date rape specifically refers to a
rape
Rape is a type of sexual assault involving sexual intercourse, or other forms of sexual penetration, carried out against a person without consent. The act may be carried out by physical force, coercion, abuse of authority, or against a person ...
in which there has been some sort of romantic or potentially sexual relationship between the two parties. Acquaintance rape also includes rapes in which the victim and perpetrator have been in a non-romantic, non-sexual relationship, for example as co-workers or neighbors. According to the United States
Bureau of Justice Statistics
The Bureau of Justice Statistics (BJS) of the U.S. Department of Justice is the principal federal agency responsible for measuring crime, criminal victimization, criminal offenders, victims of crime, correlates of crime, and the operation of c ...
(BJS), date rapes are among the most common forms of rape cases. Date rape most commonly takes place among college students when alcohol is involved or date rape drugs are taken. One of the most targeted groups are women between the ages of 16 and 24.
In the October 2019 Pew Research Center survey, 53% of survey respondents said believed that dating apps were a very or somewhat safe way to meet potential partners while 46% believed they were a not too safe or not at all safe way to do so, and 50% online dating respondents said that they believed that scam accounts were common. In the July 2022 Pew Research Center survey, 49% of survey respondents said believed that dating apps were a not too safe or not at all safe way to meet potential partners while 48% believed they were a very or somewhat safe way to do so, and 52% online dating respondents said that they believed that scam accounts were common.
In response to these issues, over 120
Facebook
Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
groups named '' Are We Dating The Same Guy?'' were created where women share red flags about men and check that he is not dating another person. It is done by taking screenshots of a man's dating profile and posting it onto her city's designated Facebook group, asking "any tea?". Other users in the group will then share information about the man and share warnings. The groups are moderated by volunteers, and have been described as a
feminist
Feminism is a range of socio-political movements and ideology, ideologies that aim to define and establish the political, economic, personal, and social gender equality, equality of the sexes. Feminism holds the position that modern soci ...
group.
Billing complaints
Online subscription-based services can suffer from complaints about billing practices. Some online dating service providers may have fraudulent membership fees or credit card charges. Some sites do not allow members to preview available profiles before paying a subscription fee. Furthermore, different functionalities may be offered to members who have paid or not paid for subscriptions, resulting in some confusion around who can view or contact whom.
Consolidation within the online dating industry has led to different newspapers and magazines now advertising the same website
database
In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
under different names. In the UK, for example, ''Time Out'' ("London Dating"), ''
The Times
''The Times'' is a British Newspaper#Daily, daily Newspaper#National, national newspaper based in London. It began in 1785 under the title ''The Daily Universal Register'', adopting its modern name on 1 January 1788. ''The Times'' and its si ...
'' ("Encounters"), and ''
The Daily Telegraph
''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a British daily broadsheet conservative newspaper published in London by Telegraph Media Group and distributed in the United Kingdom and internationally. It was found ...
'' ("Kindred Spirits"), all offer differently named portals to the same service—meaning that a person who subscribes through more than one publication has unwittingly paid more than once for access to the same service.
Imbalanced gender ratios
Little is known about the sex ratio controlled for age. eHarmony's membership is about 57% female and 43% male, whereas the ratio at Match.com is about the reverse of that. On specialty niche websites where the primary demographic is male, there is typically a very unbalanced ratio of male to female or female to male. As of June 2015, 62% of
Tinder
Tinder is easily Combustibility and flammability, combustible material used to Firemaking, start a fire. Tinder is a finely divided, open material which will begin to glow under a shower of sparks. Air is gently wafted over the glowing tinder unt ...
users were male and 38% were female.
Studies have suggested that men are far more likely to send messages on dating sites than women. In addition, men tend to message the most attractive women regardless of their own attractiveness. This leads to the most attractive women on these sites receiving an overwhelming number of messages, which can in some cases result in them leaving the site.
There is some evidence that there may be differences in how women online rate male attractiveness as opposed to how men rate female attractiveness. The distribution of ratings given by men of female attractiveness appears to be the
normal distribution
In probability theory and statistics, a normal distribution or Gaussian distribution is a type of continuous probability distribution for a real-valued random variable. The general form of its probability density function is
f(x) = \frac ...
, while ratings of men given by women is highly skewed, with 80% of men rated as below average.
Allegations of discrimination
Gay rights
Rights affecting lesbian, gay, bisexual, transgender and queer (LGBTQ) people vary greatly by country or jurisdiction—encompassing everything from the legal recognition of same-sex marriage to the death penalty for homosexuality.
Not ...
groups have complained that certain websites that restrict their dating services to heterosexual couples are discriminating against homosexuals. Homosexual customers of the popular eHarmony dating website have made many attempts to litigate discriminatory practices. eHarmony was sued in 2007 by a
lesbian
A lesbian is a homosexual woman or girl. The word is also used for women in relation to their sexual identity or sexual behavior, regardless of sexual orientation, or as an adjective to characterize or associate nouns with female homosexu ...
claiming that " ch outright discrimination is hurtful and disappointing for a business open to the public in this day and age." In light of discrimination by sexual orientation by dating websites, some services such as GayDar.net and Chemistry.com cater more to homosexual dating.
Lawsuits filed against online dating services
A 2011 class action lawsuit alleged Match.com failed to remove inactive profiles, did not accurately disclose the number of active members, and does not police its site for fake profiles; the inclusion of expired and spam profiles as valid served to both artificially inflate the total number of profiles and camouflage a skewed gender ratio in which active users were disproportionately single males. The suit claimed up to 60 percent were inactive profiles, fake or fraudulent users. Some of the spam profiles were alleged to be using images of porn actresses, models, or people from other dating sites. Former employees alleged Match routinely and intentionally over-represented the number of active members on the website and a huge percentage were not real members but 'filler profiles'.
A 2012 class action against Successful Match ended with a November 2014
California
California () is a U.S. state, state in the Western United States that lies on the West Coast of the United States, Pacific Coast. It borders Oregon to the north, Nevada and Arizona to the east, and shares Mexico–United States border, an ...
jury award of $1.4 million in compensatory damages and $15 million in punitive damages. SuccessfulMatch operated a dating site for people with STDs, PositiveSingles, which it advertised as offering a "fully anonymous profile" which is "100% confidential". The company failed to disclose that it was placing those same profiles on a long list of affiliate site domains such as GayPozDating.com, AIDSDate.com, HerpesInMouth.com, ChristianSafeHaven.com, MeetBlackPOZ.com, HIVGayMen.com, STDHookup.com, BlackPoz.com, and PositivelyKinky.com. This falsely implied that those users were black, Christian, gay, HIV-positive or members of other groups with which the registered members did not identify. The jury found PositiveSingles guilty of fraud, malice, and oppression as the plaintiffs' race, sexual orientation, HIV status, and religion were misrepresented by exporting each dating profile to niche sites associated with each trait.
In 2013, a former employee sued adultery website Ashley Madison claiming repetitive strain injuries as creating 1000 fake profiles in one three week span "required an enormous amount of keyboarding" which caused the worker to develop severe pain in her wrists and forearms. AshleyMadison's parent company, Avid Life Media, countersued in 2014, alleging the worker kept confidential documents, including copies of her "work product and training materials". The firm claimed the fake profiles were for "quality assurance testing" to test a new Brazilian version of the site for "consistency and reliability".
In January 2014, an already-married
Facebook
Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
user attempting to close a pop-up advertisement for Zoosk.com found that one click instead copied personal info from her Facebook profile to create an unwanted online profile seeking a mate, leading to a flood of unexpected responses from amorous single males.
In 2014, It's Just Lunch International was the target of a New York class action alleging
unjust enrichment
Restitution and unjust enrichment is the field of law relating to gains-based recovery. In contrast with damages (the law of compensation), restitution is a claim or remedy requiring a defendant to give up benefits wrongfully obtained. Liability ...
as IJL staff relied on a uniform, misleading script which informed prospective customers during initial interviews that IJL already had at least two matches in mind for those customers' first dates regardless of whether or not that was true.
In 2014, the US
Federal Trade Commission
The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
fined UK-based JDI Dating (a group of 18 websites, including Cupidswand.com and FlirtCrowd.com) over
US$
The United States dollar (Currency symbol, symbol: Dollar sign, $; ISO 4217, currency code: USD) is the official currency of the United States and International use of the U.S. dollar, several other countries. The Coinage Act of 1792 introdu ...
600000, finding that "the defendants offered a free plan that allowed users to set up a profile with personal information and photos. As soon as a new user set up a free profile, he or she began to receive messages that appeared to be from other members living nearby, expressing romantic interest or a desire to meet. However, users were unable to respond to these messages without upgrading to a paid membership ... e messages were almost always from fake, computer-generated profiles — 'Virtual Cupids' — created by the defendants, with photos and information designed to closely mimic the profiles of real people." The FTC also found that paid memberships were being renewed without client authorisation.
On June 30, 2014, co-founder and former marketing vice president of
Tinder
Tinder is easily Combustibility and flammability, combustible material used to Firemaking, start a fire. Tinder is a finely divided, open material which will begin to glow under a shower of sparks. Air is gently wafted over the glowing tinder unt ...
, Whitney Wolfe, filed a
sexual harassment
Sexual harassment is a type of harassment based on the sex or gender of a victim. It can involve offensive sexist or sexual behavior, verbal or physical actions, up to bribery, coercion, and assault. Harassment may be explicit or implicit, wit ...
and
sex discrimination
Sexism is prejudice or discrimination based on one's sex or gender. Sexism can affect anyone, but primarily affects women and girls. It has been linked to gender roles and stereotypes, and may include the belief that one sex or gender is int ...
suit in
Los Angeles County Superior Court
The Superior Court of Los Angeles County is the California Superior Courts of California, Superior Court located in Los Angeles County, California, Los Angeles County. It is the largest single unified trial court in the United States.
The Sup ...
against IAC-owned Match Group, the parent company of Tinder. The lawsuit alleged that her fellow executives and co-founders Rad and Mateen had engaged in discrimination, sexual harassment, and retaliation against her, while Tinder's corporate supervisor, IAC's Sam Yagan, did nothing. IAC suspended CMO Mateen from his position pending an ongoing investigation, and stated that it "acknowledges that Mateen sent private messages containing 'inappropriate content,' but it believes Mateen, Rad and the company are innocent of the allegations". In December 2018, ''
The Verge
''The Verge'' is an American Technology journalism, technology news website headquarters, headquartered in Lower Manhattan, New York City and operated by Vox Media. The website publishes news, feature stories, guidebooks, product reviews, cons ...
'' reported that Tinder had dismissed Rosette Pambakian, the company's vice president of marketing and communication who had accused Tinder's former CEO Greg Blatt of sexual assault, along with several other employees who were part of the group of Tinder employees who had previously sued the Match Group for $2 billion.
Government regulation
U.S. government regulation of dating services began with the International Marriage Broker Regulation Act (IMBRA) which took effect in March 2007 after a federal judge in Georgia upheld a challenge from the dating site European Connections. The law requires dating services meeting specific criteria—including having as their primary business to connect U.S. citizens/residents with foreign nationals—to conduct, among other procedures, sex offender checks on U.S. customers before contact details can be provided to the non-U.S. citizen. In 2008, the state of New Jersey passed a law which requires the sites to disclose whether they perform background checks.
In the
People's Republic of China
China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
, using a transnational matchmaking agency involving a monetary transaction is illegal. The
Philippines
The Philippines, officially the Republic of the Philippines, is an Archipelagic state, archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of List of islands of the Philippines, 7,641 islands, with a tot ...
prohibits the business of organizing or facilitating marriages between Filipinas and foreign men under the Republic Act 6955 (the Anti-Mail-Order Bride Law) of June 13, 1990; this law is routinely circumvented by basing mail-order bride websites outside the country.
Singapore's Social Development Network is the governmental organization facilitating dating activities in the country. Singapore's government has actively acted as a matchmaker for singles for the past few decades, and thus only 4% of Singaporeans have ever used an online dating service, despite the country's high rate of internet penetration.
In December 2010, a
New York State
New York, also called New York State, is a state in the northeastern United States. Bordered by New England to the east, Canada to the north, and Pennsylvania and New Jersey to the south, its territory extends into both the Atlantic Ocean and ...
Law called the "Internet Dating Safety Act" (S5180-A) went into effect that requires online dating sites with customers in New York State to warn users not to disclose personal information to people they do not know.
List of social networking services
A social networking service is an online platform that people use to build social networks or social relationships with other people who share similar personal or career interests, activities, backgrounds or real-life connections.
This is a li ...
Online identity
Internet identity (IID), also online identity, online personality, online persona or internet persona, is a social identity that an Internet user establishes in online communities and websites. It may also be an actively constructed presentatio ...
Sexual selection in humans
The concept of sexual selection was introduced by Charles Darwin as an element of his theory of natural selection. Sexual selection is a biological way one sex chooses a mate for the best reproductive success. Most compete with others of the same ...
*
Dating agency
A dating agency, also known as a marriage bureau, marriage agency, matrimonial bureau or matrimonial agency, is a business that provides matchmaking services to potential couples, with a view toward romance and/or marriage between them.
Variati ...
CBS News
CBS News is the news division of the American television and radio broadcaster CBS. It is headquartered in New York City. CBS News television programs include ''CBS Evening News'', ''CBS Mornings'', news magazine programs ''CBS News Sunday Morn ...