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Nomad Digital is an Internet Protocol (IP) Connectivity provider to the transport sector. It deploys
wireless broadband Wireless broadband is telecommunications technology that provides high-speed wireless Internet access or computer networking access over a wide area. The term comprises both fixed and mobile broadband. The term broadband Originally the word " ...
connections for trains, metros,
trams A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport are ...
and buses, including passenger
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio w ...
services and remote
condition monitoring Condition monitoring (colloquially, CM) is the process of monitoring a parameter of condition in machinery (vibration, temperature etc.), in order to identify a significant change which is indicative of a developing fault. It is a major component o ...
for on-board rail components. Headquartered in
Newcastle upon Tyne Newcastle upon Tyne ( RP: , ), or simply Newcastle, is a city and metropolitan borough in Tyne and Wear, England. The city is located on the River Tyne's northern bank and forms the largest part of the Tyneside built-up area. Newcastle is a ...
in England, it operates globally.


History

Nomad Digital was founded by
Graeme Lowdon Graeme Paul Lowdon (born 23 April 1965) is a British businessman and entrepreneur. He served as chief executive officer of the Virgin and Marussia Formula One teams. Originally from Corbridge, Lowdon grew up in Stocksfield. He gained both a bac ...
and Nigel Wallbridge in 2002. The co-founders met during the sale of the telecommunications business Wide Area Markets to the business-to-business Internet trading company J2C. Lowdon and Wallbridge identified an opportunity to increase
bandwidth Bandwidth commonly refers to: * Bandwidth (signal processing) or ''analog bandwidth'', ''frequency bandwidth'', or ''radio bandwidth'', a measure of the width of a frequency range * Bandwidth (computing), the rate of data transfer, bit rate or thr ...
and hence provide high speed data and Internet connectivity to moving vehicles, such as trains, using the wireless
WiMax Worldwide Interoperability for Microwave Access (WiMAX) is a family of wireless broadband communication standards based on the IEEE 802.16 set of standards, which provide physical layer (PHY) and media access control (MAC) options. The WiMA ...
system, which can operate through tunnels and underground. As well as providing Internet connectivity, wireless connectivity enables streaming of
CCTV Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly tr ...
security images and allows onboard train equipment and systems to be checked in real time. Initially funded by co-founders Lowdon and Wallbridge, in mid-2006
Amadeus Capital Partners Amadeus Capital Partners is a venture capital firm that invests in European high-technology companies, founded by Anne Glover and Hermann Hauser in 1997. It is a member of the British Private Equity and Venture Capital Association and is approved ...
with support from
T-Mobile T-Mobile is the brand name used by some of the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG in the Czech Republic ( T-Mobile Czech Republic), Poland ( T-Mobile Polska), the United States ( T-Mob ...
's Venture Fund (T-Venture) invested £8 million venture capital into Nomad. Prior to the acquisition by
Alstom Alstom SA is a French multinational rolling stock manufacturer operating worldwide in rail transport markets, active in the fields of passenger transportation, signalling, and locomotives, with products including the AGV, TGV, Eurostar, Av ...
the company experienced significant mismanagement in the 3 years leading up to the sale. This resulted in significant financial and contractual losses and the resignations and subsequent departures of a high number of key staff. During this time the long term future of Nomad Digital was in serious doubt. In December 2016,
Alstom Alstom SA is a French multinational rolling stock manufacturer operating worldwide in rail transport markets, active in the fields of passenger transportation, signalling, and locomotives, with products including the AGV, TGV, Eurostar, Av ...
announced its acquisition of Nomad Digital for a consideration of €16 million from Amadeus Capital Partners,
SEB Venture Capital SEB Venture Capital - the venture capital arm of the Swedish bank SEB - invest capital and supply expertise and a broad network of contacts. SEB Venture Capital is an independent unit within SEB with its own board. A network with representatives f ...
and
Deutsche Telekom Deutsche Telekom AG (; short form often just Telekom, DTAG or DT; stylised as ·T·) is a German telecommunications company that is headquartered in Bonn and is the largest telecommunications provider in Europe by revenue. Deutsche Telekom w ...
. The transaction closed in January 2017. The sale of Nomad Digital saw the removal of the majority of the management team that had caused the downturn in fortunes and safeguarded the future of business.


Technology

Nomad Digital aggregates a number of communication methods (such as 3G/4G cellular and trackside wireless) to provide a data connection to the train. It connects this to its on-train network that runs along the length of the train and uses Wi-Fi access points in every carriage to create a public hotspot network, providing passengers with access to the public internet and (where available) to other entertainment and information services. The on-board Communications Control Unit also allows train systems to be remotely visible and monitored by the train operator in real-time.


Operations

The company's first contract was with train operator
Southern Southern may refer to: Businesses * China Southern Airlines, airline based in Guangzhou, China * Southern Airways, defunct US airline * Southern Air, air cargo transportation company based in Norwalk, Connecticut, US * Southern Airways Express, M ...
, offering broadband services on its Brighton to
London Victoria Victoria station, also known as London Victoria, is a central London railway terminus and connected London Underground station in Victoria, in the City of Westminster, managed by Network Rail. Named after the nearby Victoria Street (not the Q ...
service. In 2004, the contract was signed and the project was delivered in partnership with T-Mobile. In the UK,
Abellio ScotRail Abellio ScotRail, operating services under the name ScotRail, was the national train operating company of Scotland. A subsidiary of Abellio, it operated the ScotRail franchise from 1 April 2015, taking over from predecessor First ScotRail. ...
, Arriva CrossCountry,
East Midlands Trains East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019. Following the Department for Transport (DfT) award of ...
,
First Great Western Great Western Railway (GWR) is a British train operating company owned by FirstGroup that operates the Greater Western passenger railway franchise. It manages 197 stations and its trains call at over 270. GWR operates long-distance inter-cit ...
,
Heathrow Express Heathrow Express is a high-frequency airport rail link operating between London Heathrow Airport and . Opened in 1998, trains run non-stop, with a journey time of 15 minutes. The service is operated jointly by Great Western Railway (train operat ...
,
NI Railways NI Railways, also known as Northern Ireland Railways (NIR) ( ga, Iarnród Thuaisceart Éireann); and for a brief period Ulster Transport Railways (UTR), is the railway operator in Northern Ireland. NIR is a subsidiary of Translink, whose paren ...
,
South West Trains Stagecoach South Western Trains Limited, trading as South West Trains (SWT), was an English train operating company owned by Stagecoach, which operated the South Western franchise between February 1996 and August 2017. SWT operated the majori ...
and
Virgin Trains West Coast Virgin Trains (legal name West Coast Trains Limited) was a train operating company in the United Kingdom owned by Virgin Rail Group, a joint venture between Virgin Group and Stagecoach, which operated the InterCity West Coast franchise from 9 ...
have utilised Nomad's services. In January 2014, Nomad was contracted to supply the equipment to support the provision of T-Mobile Wi-Fi and multimedia services for passengers travelling on the intercity services operated by Polish State Rail operator,
PKP PKP may stand for: Organizations * Partido Komunista ng Pilipinas-1930, original Filipino communist party * Partido Komunista ng Pilipinas, underground Filipino Maoist party * Phi Kappa Phi, oldest all-discipline honor society in the United Stat ...
. Up to 300 rail vehicles were equipped with the technology, which also enabled remote condition monitoring of the individual cars and providing the facility to locate their position on the routes. Also in 2014, Nomad signed a contract with Virgin Trains to undertake a fleet-wide WiFi upgrade. The Nomad upgrade was deployed on 56 ''Pendolino'' and 20 ''Super Voyager'' trains. In 2015, Nomad was contracted to provide the passenger Wi-Fi platform for
Union Pearson Express The Union Pearson Express (UP Express or UPX) is an airport rail link connecting Union Station (Toronto), Union Station in Downtown Toronto to Toronto Pearson International Airport. The UP Express began operation on 6 June 2015, in time for the ...
that connects
Union Station A union station (also known as a union terminal, a joint station in Europe, and a joint-use station in Japan) is a railway station at which the tracks and facilities are shared by two or more separate railway companies, allowing passengers to ...
in
downtown Toronto Downtown Toronto is the main central business district of Toronto, Ontario, Canada. Located entirely within the district of Old Toronto, it is approximately 16.6 square kilometres in area, bounded by Bloor Street to the northeast and Dupont St ...
with
Toronto Pearson International Airport Lester B. Pearson International Airport , commonly known as Toronto Pearson International Airport, is an international airport located in Mississauga, Ontario, Canada. It is the main airport serving Toronto, its metropolitan area, and the sur ...
, Canada's two busiest transportation hubs. In June 2015, Nomad became the first transport technology company to join The
Internet Watch Foundation The Internet Watch Foundation (IWF) is a registered charity based in Cambridge, England. It states that its remit is "to minimise the availability of online sexual abuse content, specifically child sexual abuse images and videos hosted anywhe ...
. Nomad brought The IWF's fight against online crime to the railways, by offering an integration of an IWF-licensed service on all existing and future passenger Wi-Fi systems. Nomad is helping to protect UK train passengers from exposure to criminal online content. In November 2015, Nomad established a 10-year partnership with ÖBB (
Austrian Federal Railways Austrian may refer to: * Austrians, someone from Austria or of Austrian descent ** Someone who is considered an Austrian citizen, see Austrian nationality law * Austrian German dialect * Something associated with the country Austria, for exam ...
) to deliver the world's largest multi-transport connectivity deployment. The partnership includes new on-board technology services for up to 900 ÖBB trains as well as 2,000 buses.


Business expansion/acquisitions

In December 2013, Nomad was selected as part of the Future Fifty programme, an initiative launched earlier the same year by TechCity in conjunction with the
UK Government ga, Rialtas a Shoilse gd, Riaghaltas a Mhòrachd , image = HM Government logo.svg , image_size = 220px , image2 = Royal Coat of Arms of the United Kingdom (HM Government).svg , image_size2 = 180px , caption = Royal Arms , date_est ...
. Nomad has also been listed in the Sunday Times Hiscox
Tech Track 100 The Sunday Times Tech Track 100 is an annual league table published in association with The Sunday Times newspaper in the UK. It ranks Britain’s 100 private technology (TMT) companies with the fastest-growing sales over their last three years. ...
for four consecutive years. The Hiscox Tech Track 100 recognises Britain's fastest growing private technical companies, based on their average sales growth in the three-year period prior to selection. In 2007 the company acquired Qinetiq Rail, with Qinetiq obtaining shares for a £1.5m investment in Nomad. In March 2013, the company acquired German-based Passenger Information System (PIS) supplier Inova (Hildesheim) and in October 2013 formed the joint venture, NomadTech with Portuguese company, EMEF, to address the requirements of the railway aftercare market to use wireless solutions in
condition based maintenance Maintenance may refer to: Biological science * Maintenance of an organism * Maintenance respiration Non-technical maintenance * Alimony, also called ''maintenance'' in British English * Champerty and maintenance, two related legal doctrine ...
. The technology has been deployed on over 140 trains of Norwegian State Railways (NSB) as part of its plans to reduce maintenance costs and improve fleet availability.


Products


Passenger Wi-Fi/Portal/Infotainment

Infotainment solutions including onboard screens are developed in Nomad Digital's
Hildesheim Hildesheim (; nds, Hilmessen, Hilmssen; la, Hildesia) is a city in Lower Saxony, Germany with 101,693 inhabitants. It is in the district of Hildesheim, about southeast of Hanover on the banks of the Innerste River, a small tributary of the ...
office in Germany. In 2011, Nomad signed a contract with
Eurostar Eurostar is an international high-speed rail service connecting the United Kingdom with France, Belgium and the Netherlands. Most Eurostar trains travel through the Channel Tunnel between the United Kingdom and France, owned and operated sep ...
to deliver onboard Wi-Fi and infotainment as part of a £700m fleet upgrade to improve services to passengers on the high-speed routes from London to Paris and Brussels. The upgrade, which includes the overhaul and refurbishment of existing trains and also the purchase of 10 new e320 trainsets from Siemens enables a high speed connection to the internet enabling passengers to stream content to their own devices at all times by means of a web portal.


Remote Online Condition Monitoring

In November 2013, Nomad Digital and EMEF, the primary Portuguese Railway maintenance company, formed a
joint venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...
called Nomad Tech. Nomad's current ROCM customers include Vy,
Comboios de Portugal CP — Comboios de Portugal, EPE (''CP''; English: ''Trains of Portugal'') is a state-owned company which operates passenger trains in Portugal. Before June 2009, CP stood for Caminhos de Ferro Portugueses (English: ''Portuguese Railways'') ...
and
Metro Trains Melbourne Metro Trains Melbourne, often known simply as Metro, is the franchise operator of the electrified suburban passenger service on the Melbourne rail network. Metro Trains Melbourne is a joint venture between Hong Kong-based MTR Corporation (6 ...
.


References

{{Deutsche Telekom, state=collapsed Alstom Broadband Companies based in Newcastle upon Tyne Deutsche Telekom Wireless networking 2002 establishments in England