Netviewer AG was a German
IT company headquartered in
Karlsruhe
Karlsruhe ( , , ; South Franconian: ''Kallsruh'') is the third-largest city of the German state (''Land'') of Baden-Württemberg after its capital of Stuttgart and Mannheim, and the 22nd-largest city in the nation, with 308,436 inhabitants. ...
. The company's software products provide web conferencing, desktop sharing, and remote maintenance capabilities. According to market research companies Frost & Sullivan and Gartner, Netviewer is among the leading European providers of web conferencing software. As of 2009, the firm employed more than 200 people at nine locations in Europe and served more than 15,000 corporate customers in 55 countries.
History
Netviewer was founded in 2001. In 2002, the firm won a competition for startup companies sponsored by German savings banks and
McKinsey
McKinsey & Company is a global management consulting firm founded in 1926 by University of Chicago professor James O. McKinsey, that offers professional services to corporations, governments, and other organizations. McKinsey is the oldest and ...
Consulting in Germany. In 2006 and 2007, it ranked in the top 10 of the
Deloitte Technology Fast 50 in Germany. Since 2011, Netviewer has been part of Citrix Online, a division of
Citrix Systems, Inc.
Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. C ...
Products
The core functionality of Netviewer products was
desktop sharing
Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator.
The most common two scenarios for desktop sharing are:
* Remot ...
, establishing a direct connection between two or more computers over the Internet and permitting the exchange of screen contents. The firm's products include the
web conferencing
Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-le ...
solution, Netviewer Meets; help desk and IT support software, Netviewer Support; a
remote access tool, Netviewer Admin; and the web-based webinar and
webcast
A webcast is a media presentation distributed over the Internet using streaming media technology to distribute a single content source to many simultaneous listeners/viewers. A webcast may either be distributed live or on demand. Essentially, web ...
solution, Netviewer Present.
Netviewer Meet was available as
freeware
Freeware is software, most often proprietary, that is distributed at no monetary cost to the end user. There is no agreed-upon set of rights, license, or EULA that defines ''freeware'' unambiguously; every publisher defines its own rules for the f ...
for private users and as
software-as-a-service
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is cons ...
or on-premises licensing models for commercial use. The other products are available as software as a service or on-premises licenses exclusively.
After the acquisition of Netviewer, two different products, ''
GoToMeeting
GoTo Meeting (formerly GoToMeeting) is a web conferencing software by GoTo. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or colleag ...
'' for web conferencing and ''
GoToAssist
GoTo Resolve (formerly GoToAssist & RescueAssist) is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Resc ...
'' for remote access, were released. No free versions were available; only trial versions.
Security
Netviewer products utilize 256-bit
AES encryption and key-phrase-based authentication, and the software's security has been certified by
Fraunhofer in an expert opinion.
[
{{cite web , url=http://www.dialogika.de/~support/Dwnlds/Fraunhofer_SIT_Certificate_tcm23-584.pdf , title=Results of the test of the Netviewer Software by the Fraunhofer Institute for Secure Telecooperation , last=Reinema , first=Rolf , date=April 2004 , website=dialogika.de/support , publisher=Fraunhofer SIT , format=PDF , accessdate=24 April 2014 , quote=The results of the detailed analysis carried out by the Fraunhofer Institute SIT are as follows: The current version of Netviewer 2.0 (build 521) satisfies the security demands placed upon it, i.e. all demands for correctness and effectiveness of the implemented measures are fulfilled. ] The SIT opinion, which is dated April 2004, specifically pertains to Netviewer 2.0 (build 521), and there is currently no expert opinion available for newer versions.
See also
*
GoTo (US company)
GoTo, formerly LogMeIn Inc., is a flexible-work provider of software as a service (SaaS) and cloud-based remote work tools for collaboration and IT management, with products including GoTo Connect, GoTo Resolve, Rescue, Central, and more, built ...
- currently company with the legacy of these products
*
Web conferencing
Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-le ...
*
Comparison of web conferencing software
*
Collaborative software
References
External links
Netviewer.co.uk English homepage Netviewer.de . . German homepageTechCrunch on investments into Netviewer
Companies based in Baden-Württemberg
Software companies of Germany
Companies established in 2001
Internet Protocol based network software
Remote desktop
Virtual Network Computing
Web conferencing