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WorldLink Communications is an
Internet service provider An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, no ...
in
Nepal Nepal, officially the Federal Democratic Republic of Nepal, is a landlocked country in South Asia. It is mainly situated in the Himalayas, but also includes parts of the Indo-Gangetic Plain. It borders the Tibet Autonomous Region of China Ch ...
. The nation's largest ISP, it has 900,000 active consumer accounts and 2,000 business accounts, along with approximately 25,000 subscribers to its NET TV
IPTV Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...
service, and covers 73 of the nation's 77 districts. As of 2023, it has around 700,000
fiber to the home Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber optic ...
customers and 31% market share in Nepal.


History

The company started off as an email service provider back in 1995. At that time the country's only way of communication medium to the outside world was the
VSAT A very-small-aperture terminal (VSAT) is a two-way satellite ground station with a satellite dish, dish antenna that is smaller than 3.8 meters. The majority of VSAT antennas range from 75 cm to 1.2 m. Bit rates, in most cases, range from 4 ...
satellite and
High frequency High frequency (HF) is the ITU designation for the band of radio waves with frequency between 3 and 30 megahertz (MHz). It is also known as the decameter band or decameter wave as its wavelengths range from one to ten decameters (ten to one ...
radios. There was an open-wire telephone line from Kathmandu to Raxaul which was established in 1913, but it was limited for modern communication.. The company was using lease lines from another company Mercantile Communications Pvt Ltd with around 64 kbit/s bandwidth. Later in 1998, the company established its own
VSAT A very-small-aperture terminal (VSAT) is a two-way satellite ground station with a satellite dish, dish antenna that is smaller than 3.8 meters. The majority of VSAT antennas range from 75 cm to 1.2 m. Bit rates, in most cases, range from 4 ...
satellite communication to the outside world and also started providing internet service to the masses. The satellite link was done with the help of a Thailand-based station. A private company having its own VSAT terminal was huge at that time in the
South Asian South Asia is the southern Subregion#Asia, subregion of Asia that is defined in both geographical and Ethnicity, ethnic-Culture, cultural terms. South Asia, with a population of 2.04 billion, contains a quarter (25%) of the world's populatio ...
countries. In 2003, the company started expanding its internet services to the public with
Coaxial cable Coaxial cable, or coax (pronounced ), is a type of electrical cable consisting of an inner Electrical conductor, conductor surrounded by a concentric conducting Electromagnetic shielding, shield, with the two separated by a dielectric (Insulat ...
. The company was having a hard time keeping up with the country's state-owned communication company
Nepal Telecom Nepal Doorsanchar Company Ltd. (), popularly known as Nepal Telecom () or NTC, is a state-owned telecommunications service provider in Nepal.
.
ADSL Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over Copper wire, copper telephone lines than a conventional voiceband modem ...
technology used by
Nepal Telecom Nepal Doorsanchar Company Ltd. (), popularly known as Nepal Telecom () or NTC, is a state-owned telecommunications service provider in Nepal.
was superior to the distribution method used by the WorldLink Communications at that time. The company also experimented with the
Wireless Internet Wireless communication (or just wireless, when the context allows) is the transfer of information (''telecommunication'') between two or more points without the use of an electrical conductor, optical fiber or other continuous guided mediu ...
to expand its services outside the valley. It had lots of problems and speed issues. In 2007, the country finally had its first cross-border fiber link with India with high-speed internet capability. WorldLink Communications first connected their backbone uplink to the fiber cross-border internet in 2008. This eliminated the hefty reliance and dependence on
Nepal Telecom Nepal Doorsanchar Company Ltd. (), popularly known as Nepal Telecom () or NTC, is a state-owned telecommunications service provider in Nepal.
and
VSAT A very-small-aperture terminal (VSAT) is a two-way satellite ground station with a satellite dish, dish antenna that is smaller than 3.8 meters. The majority of VSAT antennas range from 75 cm to 1.2 m. Bit rates, in most cases, range from 4 ...
technology.
FTTH Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber opt ...
service was first launched in 2014 for public customers. Within a few years, the company completely shifted to fiber technology. The backbone network and the core routers were upgraded and optimised to work with fiber technology. This helped the company to scale the user base without any hassle and made the backbone more flexible.


Mobile app

Around 2015, WorldLink Communications launched its first customer mobile app. The mobile app had the features to display critical information about the customer's internet package and the
Customer-premises equipment In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation p ...
. It also vastly improved customer support as the app let users create trouble tickets easily. The development of the mobile app let the company further expand its
Customer-premises equipment In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation p ...
with
TR-069 Technical Report 069 (TR-069) is a document by the Broadband Forum that specifies the CPE WAN Management Protocol (CWMP). CWMP is a SOAP-based protocol for communication between an internet service provider auto configuration server (ACS) and ...
integration. This vastly improved and minimized the on-field troubleshooting. The company initially chose
Huawei Huawei Technologies Co., Ltd. ("Huawei" sometimes stylized as "HUAWEI"; ; zh, c=华为, p= ) is a Chinese multinational corporationtechnology company in Longgang, Shenzhen, Longgang, Shenzhen, Guangdong. Its main product lines include teleco ...
for the
Customer-premises equipment In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation p ...
but later moved to
Nokia Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
.


IPTV service

WorldLink Communications along with other ISPs started providing
IPTV Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...
services to their customers in 2016. The IPTV service was very feature rich with features that were not seen before in the market, which made it an instant hit. The
Set-top box A set-top box (STB), also known as a cable converter box, cable box, receiver, or simply box, and historically television decoder or a converter, is an information appliance device that generally contains a Tuner (radio)#Television, TV tuner inpu ...
es used by the IPTV service were really powerful and flexible. The
Set-top box A set-top box (STB), also known as a cable converter box, cable box, receiver, or simply box, and historically television decoder or a converter, is an information appliance device that generally contains a Tuner (radio)#Television, TV tuner inpu ...
es were running Android and had decent processing speed to deliver high-quality videos and features. With most of the network and backbone fiberized, the company started focusing on the OTT platform. In around 2020, the company unofficially brought the rights for the brand NETTV, which initially was a joint venture among multiple ISPs. This let other big ISPs to start their own IPTV brand. In around 2021, the company NETTV launched its first OTT service called NetTV Cine+, doing a partnership for content with Hungama and
Eros Now Eros Now is an Indian subscription-based over-the-top, video on-demand entertainment and media platform, launched in 2012. It is owned and controlled by Eros Digital, the Indian digital media management arm of the Indian-American multinationa ...
. Not long after that, the company launched a brand new
Set-top box A set-top box (STB), also known as a cable converter box, cable box, receiver, or simply box, and historically television decoder or a converter, is an information appliance device that generally contains a Tuner (radio)#Television, TV tuner inpu ...
with a Google Certified
Android TV Android TV is an operating system that runs on smart TVs and related entertainment devices including soundbars, set-top boxes, and digital media players. Developed by Google, it is a closed-source Android distribution. Android TV features a u ...
OS in 2022 called NETTV Streamz+. The new
Set-top box A set-top box (STB), also known as a cable converter box, cable box, receiver, or simply box, and historically television decoder or a converter, is an information appliance device that generally contains a Tuner (radio)#Television, TV tuner inpu ...
had many new features that were exclusive to the box.


Hotspot service

The company first announced the hotspot service in 2019, and later within the year, it started deploying its hotspot services all over the country. For the backend software of the hotspot, the company partnered with
Meta Platforms Meta Platforms, Inc. is an American multinational technology company headquartered in Menlo Park, California. Meta owns and operates several prominent social media platforms and communication services, including Facebook, Instagram, Threads ...
to use Express Wi-Fi and for the hotspot CPE, they have partnered with IgniteNet. As per the company, it has over 30k+ hotspots all over the country in 2023. It also has separate WiFi access points for its customers with IEEE 802.1X and
Protected Extensible Authentication Protocol : ''PEAP is also an acronym for Personal Egress Air Packs.'' The Protected Extensible Authentication Protocol, also known as Protected EAP or simply PEAP, is a protocol that encapsulates the Extensible Authentication Protocol (EAP) within an encry ...
, which allow users to connect to the hotspot without any limits. WorldLink Communications dominates the hotspot market right now in the country.


IPv6 Deployment

In around 2020 A.D, WorldLink Communications started providing IPv6 to its customers in a dual stack method. The customers are provided with /64 prefix delegation while CPE's WAN is assigned with a single v6 IP. Since the CPE is running with a dual-stack, it gets two WAN IPs, one is NAT v4 and another is a v6 public. There are 29 IPv6 prefixes announced by AS17501. Examples of prefixes are 2400:1a00::/32 and 2400:1a00:8002::/48. As of now almost all of the infrastructure and backbone network of the company runs on
IPV6 Internet Protocol version 6 (IPv6) is the most recent version of the Internet Protocol (IP), the communication protocol, communications protocol that provides an identification and location system for computers on networks and routes traffic ...
. As per the company's officials, they claim that the deployment of the
IPv6 Internet Protocol version 6 (IPv6) is the most recent version of the Internet Protocol (IP), the communication protocol, communications protocol that provides an identification and location system for computers on networks and routes traffic ...
has greatly improved the network latency among the customers. The deployment of the IPV6 has also made it easier for power users to self-host and access it outside the internet.


See also

*
List of internet service providers in Nepal According to the latest data (2024), there are 62 broadband Internet service providers in Nepal. All those are including new and old internet service providers which are active in the operation across various parts of Nepal. While majority of Nepa ...
*
Vianet Communications Vianet Communications () is an internet service provider in Nepal. Vianet is Nepal's third largest internet service providers in Nepal. The company was founded in 1999. A major ISP, it also has IP TV service with approximately 145,000 subscrib ...


References


External links

* * {{Telecommunication companies of Nepal Internet service providers Telecommunications companies of Nepal 1995 establishments in Nepal