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The Natick Mall (previously named the Natick Collection) is a
shopping mall A shopping mall (or simply mall) is a large indoor shopping center, usually Anchor tenant, anchored by department stores. The term ''mall'' originally meant pedestrian zone, a pedestrian promenade with shops along it, but in the late 1960s, i ...
in
Natick, Massachusetts Natick ( ) is a town in Middlesex County, Massachusetts, United States. It is near the center of the MetroWest region of Massachusetts, with a population of 37,006 at the 2020 United States census, 2020 census. west of Boston, Natick is part o ...
. The original facility was the first enclosed shopping mall in
Greater Boston Greater Boston is the metropolitan region of New England encompassing the municipality of Boston, the capital of the U.S. state of Massachusetts and the most populous city in New England, and its surrounding areas, home to 4,941,632. The most s ...
upon opening in 1966; it was partially demolished and replaced by a larger building in 1994 and expanded in 2007. The mall, with the adjacent
Shopper's World Shopper's World is an open-air shopping center in Framingham, Massachusetts. The original facility (spelled Shoppers' World) is of historical significance as one of the first suburban shopping malls in the United States upon opening in 1951; t ...
power center in
Framingham Framingham () is a city in the Commonwealth of Massachusetts, United States. Incorporated in 1700, it is located in Middlesex County and the MetroWest subregion of the Greater Boston metropolitan area. The city proper covers with a popula ...
, are components of the
Golden Triangle Golden Triangle may refer to: Places Asia * Golden Triangle (Southeast Asia), named for its opium production * Golden Triangle (Yangtze), China, named for its rapid economic development * Golden Triangle (India), comprising the popular tourist sp ...
shopping district in the center of
MetroWest MetroWest is a cluster of cities and towns lying west of Boston Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financia ...
, situated between Route 9 and Route 30. With of
gross leasable area In architecture, construction, and real estate, floor area, floor space, or floorspace is the area (measured in square metres or square feet) taken up by a building or part of it. The ways of defining "floor area" depend on what factors of the bui ...
, it is the largest shopping complex in New England. It is owned and managed by
Brookfield Properties Brookfield Properties is a North American subsidiary of Commercial property, commercial real estate firm Brookfield Property Partners, which itself is a subsidiary of Alternative investment, alternative asset management company Brookfield Corpor ...
, a subsidiary of
Brookfield Asset Management Brookfield Asset Management Ltd. is a Canadian-American alternative asset manager. The company was founded in December 2022 as a spin-off of the asset management operations of Brookfield Corporation. At its inception, the company was headquarter ...
. The Natick Mall is anchored by
Nordstrom Nordstrom, Inc. () is an American Luxury goods, luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original store operated exclusively as a shoe store, and a seco ...
,
Macy's Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. The first store was located in Manhattan on Sixth Avenue between 13th and 14th Streets, south of the present-day flagship store at Herald Square on West 34 ...
and Bosse. Two vacant anchor stores formerly housed
Lord & Taylor Lord & Taylor was an American department store chain founded in 1826 by Samuel Lord. It had 86 full-line stores in the Northeastern United States at its peak in the 2000s, and 38 locations at the time of its liquidation in 2021. The Lord & Tay ...
and grocery store
Wegmans Wegmans Food Markets, Inc. is a privately held American supermarket chain. It is now headquartered in Gates, New York, but was founded on January 30, 1916, in Rochester, New York. As of late 2024, Wegmans had 111 stores in eight states (New Yo ...
. Previous anchors include
Filene's Filene's was an American department store chain founded in 1881 by William Filene. The historic Filene's Department Store in the Downtown Crossing district of Boston, Massachusetts housed the flagship store and headquarters, while branch store ...
,
JCPenney Penney OpCo LLC , Trade name, doing business as JCPenney (colloquially Penney's and abbreviated JCP) is an American department store chain store, chain with 649 stores across 49 U.S. states and Puerto Rico. It is managed as part of the Catalys ...
,
Jordan Marsh Jordan Marsh was an American department store chain founded in 1841 by Eben Dyer Jordan and Benjamin L. Marsh. It was headquartered in Boston, Massachusetts, and operated throughout New England. The destruction of the historical flagship store o ...
,
Sears Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
and
Neiman Marcus Neiman Marcus is an American department store chain founded in 1907 in Dallas, Texas by Herbert Marcus, his sister Carrie Marcus Neiman, and her husband Abraham Lincoln Neiman. It has been owned by Saks Global, a Corporate spin-off, spin-o ...
.


History


Opening of original mall

The original Natick Mall was developed by businessmen William Lane, Stephen Mugar, and John Brennan. Construction began in 1965, connecting two stand-alone locations of
Sears Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
and
Filene's Filene's was an American department store chain founded in 1881 by William Filene. The historic Filene's Department Store in the Downtown Crossing district of Boston, Massachusetts housed the flagship store and headquarters, while branch store ...
(which had opened in March and August 1965, respectively), with a , single-level shopping venue with 30 in-line stores. The project was one of the first enclosed malls in
Greater Boston Greater Boston is the metropolitan region of New England encompassing the municipality of Boston, the capital of the U.S. state of Massachusetts and the most populous city in New England, and its surrounding areas, home to 4,941,632. The most s ...
, and among the first built east of the
Mississippi River The Mississippi River is the main stem, primary river of the largest drainage basin in the United States. It is the second-longest river in the United States, behind only the Missouri River, Missouri. From its traditional source of Lake Ita ...
. It was dedicated on April 27, 1966, with two smaller anchors on the north end of the mall,
Woolworth's Woolworth, Woolworth's, or Woolworths may refer to: Businesses Australia and New Zealand * Woolworths Group (Australia), the largest retail company in Australia and New Zealand; named after the American F.W. Woolworth company, but unrelated * W ...
, Pray's Furniture, and a large fountain/entertainment area in front of Sears. Other charter tenants included
Thom McAn Thom McAn is an American brand of shoes and was formerly a retail chain. Its shoes have been sold in Kmart and Sears stores. It consists of leather-dress, casual, and athletic shoes (under its Tm Sport label). Until the 1990s, Thom McAn had hun ...
, Baker Shoes, Ann Taylor, Parklane Hosiery, and a Hot Shoppes Cafeteria (later a
York Steak House York Steak House was a national chain of steakhouse restaurants in the United States. It was among several chains owned at the time by cereal manufacturer General Mills. By 1982, there were nearly 200 restaurants in 27 states from Texas to Maine ...
). There were many other notable tenants such as
CVS Pharmacy #REDIRECT CVS Pharmacy {{R from other capitalisation Company now has a new name to go along with it's anti-tobacco changes. New name is CVS Health ...
, Fanny Farmer’s Candies, Brigham's,
Tie Rack Tie Rack Ltd was a British-based tie retailer that sold scarves, cufflinks, and many other items of clothing. The stores were often small due to the nature of the product, and as such, were found in airports, railway stations, and shopping ce ...
and many more. Pray's Furniture was eventually replaced with a Boston Baby store in 1971, and later became a Playmart in 1975, but after the closure of Playmart in 1979, the vacant space was renovated into an additional retail wing and a four-bay
food court A food court (in Asia-Pacific also called food hall or hawker centre) is generally an indoor plaza or common area within a facility that is contiguous with the counters of multiple food Vendor, vendors and provides a common area for self-serve di ...
in September 1980. This was the mall’s first ever renovation. The mall opened many new tenants such as;
Orange Julius Orange Julius is an American chain of beverage stores, known for a frothy, smoothie-like fruit drink also called an Orange Julius. The chain has been in business since the late 1920s. The signature beverage is a mixture of ice, orange juice, swe ...
,
Papa Gino's Papa Gino's, Inc., is a restaurant chain based in Dedham, Massachusetts, specializing in traditional thin crust pizza along with pasta, subs, salads, and a variety of appetizers. As of 2023, there are 79 Papa Gino's locations in Connecticut, Mas ...
in the food court, The Gap,
The Limited The Limited is an American clothing brand sold exclusively through Belk. The Limited began with operating retail stores between the early 1960s and the late 2010s. In 2017, it became a brand owned by the private equity firm Sycamore Partners. Hi ...
,
Chess King Chess King was an American men's clothing retailer created by the Melville Corporation. From its founding in 1968, it grew to over 500 locations by the mid-1980s, before an eventual decline, sale, and closure of the chain in 1995. History In 1 ...
, and a bunch more of new tenants. By 1985, the mall had been acquired from the original owners by S.R. Weiner & Associates and William Finard, and, aside from the conversion of the former Boston Baby wing, the overall facility and retail mix had been virtually unchanged since opening in 1966. Weiner and Finard proposed an expansion of the mall, which would include the addition of a
Lord & Taylor Lord & Taylor was an American department store chain founded in 1826 by Samuel Lord. It had 86 full-line stores in the Northeastern United States at its peak in the 2000s, and 38 locations at the time of its liquidation in 2021. The Lord & Tay ...
anchor as well as a second level of retail. However, not enough capital could be raised, and, coupled with lawsuits with Shopper's World owner Melvin Simon (who had made a controversial redevelopment proposal of that mall), the project was suspended indefinitely. Filene's proceeded with a renovation of its store in 1990 as part of the former expansion plans. This part was completed in 1991.


1992–1994 construction of replacement

By the early 1990s, the outdated mall had caused many shoppers to go to other larger, more modern area malls. In 1992, the
Homart Development Company Homart Development Company, a Chicago-based subsidiary of Sears, was one of the largest builders of shopping centers and malls in the United States from 1959 to 1995. Company history As retail development in the United States shifted away from d ...
purchased the Natick Mall and the adjacent
Shopper's World Shopper's World is an open-air shopping center in Framingham, Massachusetts. The original facility (spelled Shoppers' World) is of historical significance as one of the first suburban shopping malls in the United States upon opening in 1951; t ...
in
Framingham Framingham () is a city in the Commonwealth of Massachusetts, United States. Incorporated in 1700, it is located in Middlesex County and the MetroWest subregion of the Greater Boston metropolitan area. The city proper covers with a popula ...
for redevelopment. Initial plans called for the Natick Mall to become a power center and Shopper's World an enclosed shopping mall; however, Filene's was unwilling to spend more capital on a new building at Shopper's World after remodeling their store in the mall, thus the plans were switched onto the opposite properties. The original mall, except Filene's, was demolished in June 1993; its two-floor replacement, originally slated to open in August 1994, opened on October 12, 1994. The Filene's portion of the mall would be the only vestige of the original mall. When the mall opened it included previous anchor stores Filene's,
Jordan Marsh Jordan Marsh was an American department store chain founded in 1841 by Eben Dyer Jordan and Benjamin L. Marsh. It was headquartered in Boston, Massachusetts, and operated throughout New England. The destruction of the historical flagship store o ...
, and a rebuilt Sears in addition to new anchor store
Lord & Taylor Lord & Taylor was an American department store chain founded in 1826 by Samuel Lord. It had 86 full-line stores in the Northeastern United States at its peak in the 2000s, and 38 locations at the time of its liquidation in 2021. The Lord & Tay ...
. Jordan Marsh was purchased by
Federated Department Stores Macy's, Inc. (previously Federated Department Stores, Inc.) is an American holding company of department stores. Upon its establishment in 1929, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus (departm ...
in 1994, and the nameplate was replaced by
Macy's Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. The first store was located in Manhattan on Sixth Avenue between 13th and 14th Streets, south of the present-day flagship store at Herald Square on West 34 ...
chain-wide in 1996. Macy's relocated from the Jordan Marsh space to the Filene's space in 2006 when Macy's merged with Filene's. J. C. Penney opened in the former Jordan Marsh/Macy's space on March 9, 2007.


2006–2009 renovation and expansion

In late 2006, the mall began a renovation and expansion project. Its image was re-branded, first by attempting to change its name to simply Natick. After resistance from the town, the mall was instead renamed the Natick Collection. The first phase saw the renovation of the existing facility and the addition of a new wing on the property's north-east end, on the site of the former
Wonder Bread Wonder Bread is an American brand of sliced bread. Established in Indianapolis, Indiana, in 1921, it was one of the first companies to sell sliced bread nationwide by 1930. The brand is currently owned by Flowers Foods in the United States. His ...
/ Hostess factory. The expansion added two new anchors,
Nordstrom Nordstrom, Inc. () is an American Luxury goods, luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original store operated exclusively as a shoe store, and a seco ...
and
Neiman Marcus Neiman Marcus is an American department store chain founded in 1907 in Dallas, Texas by Herbert Marcus, his sister Carrie Marcus Neiman, and her husband Abraham Lincoln Neiman. It has been owned by Saks Global, a Corporate spin-off, spin-o ...
, and nearly 100 new stores to the mall. This phase was opened to the public on September 7, 2007, though some stores planned to open through the winter and following spring. Construction of a
Crate & Barrel Euromarket Designs Inc., doing business as Crate & Barrel (stylized as Crate&Barrel), is an international furniture and home décor retail store headquartered in Northbrook, Illinois. They employ 8200 employees across over 100 stores in the Uni ...
, a relocated
California Pizza Kitchen California Pizza Kitchen, Inc. (CPK) is an American casual dining restaurant chain that specializes in California-style pizza. The restaurant was started in 1985 by attorneys Rick Rosenfield and Larry Flax in Beverly Hills, California, United ...
, and an
American Girl American Girl is an American line of dolls released on May 5, 1986, by Pleasant Company. The dolls portray eight- to fourteen-year-old girls of various ethnicities, faiths, nationalities, and social classes throughout different time periods ...
Boutique and Bistro began in April 2008, with an original completion time frame of early spring 2009. The southwest mall entrance was moved approximately , placing it between Crate & Barrel and the California Pizza Kitchen, across from the northwest wing housing J. C. Penney. The new Crate & Barrel facility replaced the original store with a new one-level store (with two-story facade) that occupies parts of the original location. In October 2009, the second phase of the expansion, "The Promenade at Natick Collection", opened on the south-western section of the mall along Route 9; a
Cheesecake Factory The Cheesecake Factory Incorporated is an American restaurant company and distributor of cheesecakes based in the United States. It operates 348 full-service restaurants: 215 under the Cheesecake Factory brand, 42 under the North Italia brand, a ...
opened shortly after. The third phase, the construction of the condominiums, which originally had a projected completion of summer 2008, finished construction during spring 2009. The final phase is the proposed addition of a ten to twelve story luxury hotel adjacent to the new wing and across from J. C. Penney. Initial site work was completed in 2008. With the addition and the new eight-story parking facility, the Natick Collection became the twenty-third largest mall in the country, fourth largest on the east coast, and the largest in New England. The
Great Recession The Great Recession was a period of market decline in economies around the world that occurred from late 2007 to mid-2009.
negatively affected mall expansion. By December 2008, condominium sales in Nouvelle at Natick were behind projections, with only 34 of the 215 units sold or under contract. Real estate agents in the
Metrowest MetroWest is a cluster of cities and towns lying west of Boston Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financia ...
area stated that the prices of the units, ranging from $379,900 to over $1 million, combined with the timing of the opening of the facility have harmed sales. Several real estate agencies stated that the developer would have had to lower its prices for the units to attract consumers. Additionally, home sales in the Natick and Framingham area are traditionally oriented towards single family homes. On September 10, 2009, ''
The Boston Globe ''The Boston Globe,'' also known locally as ''the Globe'', is an American daily newspaper founded and based in Boston, Massachusetts. The newspaper has won a total of 27 Pulitzer Prizes. ''The Boston Globe'' is the oldest and largest daily new ...
'' reported that Nouvelle at Natick would auction off 42 of the 215 units, with bids starting as low as $160,000.


2010s

In July 2011, the Natick Collection reverted to its original name, the Natick Mall, citing local tradition. In 2015, It was announced
Wegmans Wegmans Food Markets, Inc. is a privately held American supermarket chain. It is now headquartered in Gates, New York, but was founded on January 30, 1916, in Rochester, New York. As of late 2024, Wegmans had 111 stores in eight states (New Yo ...
would be replacing JCPenney. This was discussed by analysts as following suit with the "emerging trend" of nontraditional anchors in order to "emphasize experiences and fun over shopping". Construction began in 2016 and the store was opened on April 29, 2018. It is the first Wegmans to have multiple levels, entrances within a shopping center, and a full-service restaurant.
E-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...
retailer
Wayfair Wayfair Inc. is an American e-commerce company based in Boston, Boston, Massachusetts that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 gl ...
opened its first brick-and-mortar store, a pop-up for the holiday season, from November 10, 2018, through January 2, 2019. In January 2018, it was announced that
Dave & Buster's Dave & Buster's Entertainment, Inc. (stylized in all caps) is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's location has a full-service restaurant, full bar, and a video arcade; the latter of w ...
would replace half of the second floor of the former Sears. In October 15, it was announced that
Sears Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
would close as a part of closure of 142 unprofitable stores. In January 2019, Sears would permanently close. Dave & Buster's opened in the second floor of Sears on June 24, 2019.


2020s

The 2020s saw several traditional department store retailers update their brick-and-mortar retail divisions after being disrupted by digital retailers. On August 27, 2020, Lord & Taylor announced they would be retiring their traditional brick-and-mortar division after modernizing into a single digital collective outpost. This structure is set to be completely rebuilt, creating a vibrant "city within a city" like atmosphere. On September 20, 2020, Neiman Marcus announced plans to shutter their location in Natick Mall. Closure was expected to take place in September 2022. In 2021, it was announced that Shopper's Find will replace Lord & Taylor; Shopper's Find closed two years later in November 2022. The same year, Level99, an entertainment complex, taproom, and beer hall opened inside a portion of the former Sears anchor space. On January 9, 2022, it was reported that Brookfield, the mall owner and developer, has partnered with real estate developer Bulfinch Companies to acquire the original Neiman Marcus location for around $12.6 million. On May 16, 2022, it was reported that Bulfinch proposed the development of office, medical, and lab space. The new three-floor 135,000-square-foot structure which will include a penthouse, lobby, and terraces. On January 12, 2022, Luxury electric vehicle maker
Lucid Motors Lucid Group, Inc., is an American automotive and technology company that manufactures electric vehicles and supplies advanced electric vehicle powertrain systems. The company is headquartered in Newark, California. In September 2021, the compa ...
announced plans to open a showroom by September, 2022. On December 11, 2022, Puttshack announced plans to open a two-level 22,000-square-foot mini golf course by the end of 2023. On October 11, 2023, it was reported that Bulfinch was planning to work with D.J. Bosse, a local fitness center operator, to build a pickleball club. Wegmans closed permanently on July 22, 2023, leaving Nordstrom and Macy's as the only traditional anchors left. In December 2024, D.J. Bosse, a sports lounge, would open in the former
Neiman Marcus Neiman Marcus is an American department store chain founded in 1907 in Dallas, Texas by Herbert Marcus, his sister Carrie Marcus Neiman, and her husband Abraham Lincoln Neiman. It has been owned by Saks Global, a Corporate spin-off, spin-o ...
department store. In March 2025, it was announced that Raymour & Flanigan would open their in the vacant space of the former Lord & Taylor/Shoppers Find. In May 2025, it was announced that T Market, an high-end Asian supermarket, would be opening in the former Wegmans space.


List of anchor stores


Architecture

Following a two-level, generally T-shaped floor plan, the Natick Mall spans . With its late-2000s expansion, it makes use of natural lighting with the intention of providing an open atmosphere. Its curved ceiling was inspired by the name Natick, meaning "place of rolling hills" in the
Massachusett The Massachusett are a Native American tribe from the region in and around present-day Greater Boston in the Commonwealth of Massachusetts. The name comes from the Massachusett language term for "At the Great Hill," referring to the Blue Hills ...
language. Much of the mall's design incorporates the leaves of the
birch A birch is a thin-leaved deciduous hardwood tree of the genus ''Betula'' (), in the family Betulaceae, which also includes alders, hazels, and hornbeams. It is closely related to the beech- oak family Fagaceae. The genus ''Betula'' contains 3 ...
tree. The expansion provided an underground parking garage in addition to its three existing structures. The lower level incorporates porcelain tile flooring, while the upper level uses engineered hardwood flooring; the design utilizes glass fixtures throughout. The exterior of the Neiman Marcus location is covered by curved stainless steel panels colored in various shades of brown; it is intended to resemble a woman's dress.


Ownership

Homart Development Corporation (then a division of Sears) was acquired by General Growth Properties (GGP) in December 1995, at which time the Natick Mall was valued at $265 million. GGP itself was later acquired by
Brookfield Property Partners Brookfield Property Partners L.P. is a limited partnership that owns office buildings and shopping centers/shopping malls, as well as minority limited partner interests in investment funds sponsored by affiliates that invest in other types of comm ...
, and management was transferred to the
Brookfield Properties Brookfield Properties is a North American subsidiary of Commercial property, commercial real estate firm Brookfield Property Partners, which itself is a subsidiary of Alternative investment, alternative asset management company Brookfield Corpor ...
subsidiary in August 2018.


Reception

MassLive ranked the Natick Mall first-place on their list of 40 shopping malls in Massachusetts in December 2018, citing its "balanced combination of high-end stores and typical mall fare."


See also

*
Shopper's World Shopper's World is an open-air shopping center in Framingham, Massachusetts. The original facility (spelled Shoppers' World) is of historical significance as one of the first suburban shopping malls in the United States upon opening in 1951; t ...
Power center adjacent to the mall *
Golden Triangle Golden Triangle may refer to: Places Asia * Golden Triangle (Southeast Asia), named for its opium production * Golden Triangle (Yangtze), China, named for its rapid economic development * Golden Triangle (India), comprising the popular tourist sp ...
– District in which the mall is as located


References


External links

* {{DEFAULTSORT:Natick Mall Buildings and structures in Natick, Massachusetts Brookfield Properties MetroWest Shopping malls established in 1965 Shopping malls in Massachusetts Tourist attractions in Middlesex County, Massachusetts