Circana, Inc., formerly known as Information Resources, Inc. and the NPD Group (previously National Purchase Diary Panel Inc. and NPD Research Inc.), is an American
market research
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. It is an important component of business strategy and a major factor in maintaining com ...
and technology company headquartered in
Chicago
Chicago is the List of municipalities in Illinois, most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 United States census, 2020 census, it is the List of Unite ...
. In 2017, NPD ranked as the 8th largest market research company in the world, according to the independent
AMA Gold Report Top 50 report. The NPD Group operates in 20 countries, across more than 20 industries. The current name, Circana, was adopted in 2023 after the company's merger with
IRI.
NPD helps retailers, manufacturers, financial analysts, and the public sector measure performance, predict future performance, improve marketing and product development, and identify business and consumer trends and market opportunities. NPD tracks spending and has dedicated advisers and analysts in more than 20 industries.
In July 1999, the NPD Group and
GfK co-purchased the entirety of market research firm Intelect ASW, a company focused according to ''
The New York Times
''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' on "the consumer electronics, information technology and appliance industries."
In early 2001, the NPD Group purchased
PC Data's core business and merged its operations into NPD Intelect; 60 members of the PC Data staff migrated to the company.
Intelect subsequently formed a subdivision dedicated to the
console game
A video game console is an electronic device that outputs a video signal or image to display a video game that can typically be played with a game controller. These may be home consoles, which are generally placed in a permanent location connec ...
market, NPDFunworld, in October 2001. NPDTechworld, a branch dedicated to the technology and software sector, followed in December.
NPD uses sales data, such as checkout tracking from retailers and distributors as well as consumer-reported purchasing behavior, and offers consumer panel and retail sales tracking services, special reports, analytic solutions, and advisory services.
NPD began tracking the North American
video game industry
The video game industry is the tertiary industry, tertiary and quaternary industry, quaternary sectors of the entertainment industry that specialize in the video game development, development, marketing, distribution (marketing), distribution, ...
from 1995. In the 1990s, NPD's Toy Retail Survey Tracking (TRST) system was the video game industry's standard source for video game sales figures. The TRST collected these figures from 17 North American retail chains, or 63% of the American market. Those who purchased TRST's data, which NPD repackaged without extrapolation, were discouraged from republishing the raw figures.
NPD also provides a service called VIP Voice that allows consumers to complete surveys about the products and services that they use.
In October 2021, NPD entered intro an agreement to be acquired by private equity firm
Hellman & Friedman
Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
.
NPD serves industries in the United States, Australia,
Belgium
Belgium, officially the Kingdom of Belgium, is a country in Northwestern Europe. Situated in a coastal lowland region known as the Low Countries, it is bordered by the Netherlands to the north, Germany to the east, Luxembourg to the southeas ...
, Brazil, Canada, China, France, Germany, Italy, Japan, Mexico, the
Netherlands
, Terminology of the Low Countries, informally Holland, is a country in Northwestern Europe, with Caribbean Netherlands, overseas territories in the Caribbean. It is the largest of the four constituent countries of the Kingdom of the Nether ...
, New Zealand, Russia,
South Korea
South Korea, officially the Republic of Korea (ROK), is a country in East Asia. It constitutes the southern half of the Korea, Korean Peninsula and borders North Korea along the Korean Demilitarized Zone, with the Yellow Sea to the west and t ...
, Spain, Sweden,
Turkey
Turkey, officially the Republic of Türkiye, is a country mainly located in Anatolia in West Asia, with a relatively small part called East Thrace in Southeast Europe. It borders the Black Sea to the north; Georgia (country), Georgia, Armen ...
, the United Kingdom.
BookScan, Pubtrack Digital, PubTrack Higher Education, PubTrack Christian, Books & Consumers, PubEasy and PubNet belong to NPD since January 2017. NPD acquired these services from
Nielsen's U.S. market information and research services for the book industry. In the U.S. these services are now part of NPD Book, a new U.S. practice area.
NIQ (formed from divestiture of consumer intelligence business of Nielsen Holdings in 2021) still operate their book services outside of the U.S., including
BookScan
BookScan is a data provider for the book publishing industry that compiles point of sale data for book sales, owned by Circana in the United States and NIQ in the United Kingdom, Ireland, Australia, New Zealand, India, South Africa, Italy, Spai ...
in the UK, Ireland, Australia, New Zealand, India, South Africa, Italy, Spain, Brazil and Mexico.
References
{{DEFAULTSORT:NPD Group, The
Market research companies of the United States
Companies based in Nassau County, New York
Privately held companies based in New York (state)