myID, formerly myGovID, is a

software application Application software is any computer program that is intended for end-user use not computer operator, operating, system administration, administering or computer programming, programming the computer. An application (app, application program, sof ...

designed to be a centralised method of authentication for users of

government A government is the system or group of people governing an organized community, generally a State (polity), state. In the case of its broad associative definition, government normally consists of legislature, executive (government), execu ...

websites and services in

Australia Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...

. The myGovID app, developed by the

Australian Taxation Office The Australian Taxation Office (ATO) is an Australian statutory agency and the principal revenue collection body for the Australian Government. The ATO has responsibility for administering the Taxation in Australia, Australian federal taxation ...

(ATO) and

Digital Transformation Agency The Digital Transformation Agency (DTA) is an executive agency within the Australian Government’s finance portfolio which supports the digital transformation of government services. Since 1 July 2022 it has done this by: * providing strategi ...

, first launched in October 2019, with a public beta being performed earlier that year in June. myGovID was created to unify the various authentication methods employed by departments across federal and local governments, most notably AUSKey. The app allows users to verify their identity using

biometrics Biometrics are body measurements and calculations related to human characteristics and features. Biometric authentication (or realistic authentication) is used in computer science as a form of identification and access control. It is also used t ...

such as

fingerprints A fingerprint is an impression left by the friction ridges of a human finger. The recovery of partial fingerprints from a crime scene is an important method of forensic science. Moisture and grease on a finger result in fingerprints on surf ...

facial recognition Facial recognition or face recognition may refer to: *Face detection, often a step done before facial recognition *Face perception, the process by which the human brain understands and interprets the face *Pareidolia, which involves, in part, seein ...

. As of November 2024, the myID app has a 1.9 star rating on the

Apple App Store The App Store is an app marketplace developed and maintained by Apple, for mobile apps on its iOS and iPadOS operating systems. The store allows users to browse and download approved apps developed within Apple's iOS SDK. Apps can be download ...

and a 2.7 star rating on

Google Play Google Play, also known as the Google Play Store, Play Store, or sometimes the Android Store (and was formerly Android Market), is a digital distribution service operated and developed by Google. It serves as the official app store for certifie ...

. Common issues raised include a low standard for proof of identity, an ability to register multiple accounts under the same identity, a refusal to recognise government-issued IDs, an inability to change most details, and inadequate functionality. On 1 April 2020, the ATO disabled its legacy AUSKey and "Manage ABN Connections" login methods in favour of myGovID. The subsequent traffic spike caused minor outages during the day. myGovID was rebranded as myID in mid-November 2024.{{Cite web , last=Crozier , first=Ry , date=2024-09-23 , title=ATO to rename myGovID to myID in mid-November , url=https://www.itnews.com.au/news/ato-to-rename-mygovid-to-myid-in-mid-november-611800 , access-date=2024-10-12 , website=iTnews

References

Government software E-government in Australia 2019 establishments in Australia Taxation in Australia