Mrs. Delores Landingham, played by
Kathryn Joosten
Kathryn Joosten (; December 20, 1939 – June 2, 2012) was an American actress. Her best known roles include Delores Landingham on NBC's ''The West Wing'' from 1999 to 2002 and Karen McCluskey on ABC's ''Desperate Housewives'' from 2005 to 201 ...
and
Kirsten Nelson
Kirsten Nelson (born October 3, 1970) is an American actress and director best known for her role as police chief Karen Vick on the TV series ''Psych''.
Early life and education
Kirsten Nelson was born in Enid, Oklahoma and raised in Chicag ...
, is the fictional
personal secretary for the President of the United States in the first two seasons of American serial political drama ''
The West Wing
''The West Wing'' is an American political drama television series created by Aaron Sorkin that was originally broadcast on NBC from September 22, 1999, to May 14, 2006. The series is set primarily in the West Wing of the White House, where t ...
''. At the end of the second season, she was killed in the episode "
18th and Potomac", but reappeared for multiple flashbacks afterwards. Mrs. Landingham is considered a beloved character whose influence on politicians has continued through subsequent decades.
Character role
On ''
The West Wing
''The West Wing'' is an American political drama television series created by Aaron Sorkin that was originally broadcast on NBC from September 22, 1999, to May 14, 2006. The series is set primarily in the West Wing of the White House, where t ...
'', Mrs. Dolores Landingham
is the personal secretary of
Josiah Bartlet
Josiah Edward "Jed" Bartlet is a fictional character from the American television serial drama ''The West Wing'' created by Aaron Sorkin and portrayed by actor Martin Sheen. The role earned Sheen a Golden Globe Award for Best Actor – Televi ...
, the fictional
president of the United States
The president of the United States (POTUS) is the head of state and head of government of the United States. The president directs the Federal government of the United States#Executive branch, executive branch of the Federal government of t ...
played by
Martin Sheen
Ramón Gerard Antonio Estévez (born August 3, 1940), known professionally as Martin Sheen, is an American actor. His work spans over six decades of television and film, and his accolades include three Emmy Awards, a Golden Globe Award, and ...
.
Having worked as the school secretary for Bartlet's father – headmaster of his private high school in New Hampshire
– she has known Jed since he was a schoolboy, going on to work for him as secretary while he was the
governor of New Hampshire
The governor of New Hampshire is the head of government of the U.S. state of New Hampshire.
The governor is elected during the biennial state general election in November of even-numbered years. New Hampshire is one of only two states, along w ...
, and has a rare familiarity with Bartlet that few other characters can match. As Bartlet first knew her as "Mrs. Landingham", he continued to address her this way and the other White House staff followed his example.
In the
second-season penultimate episode "
18th and Potomac", she is killed in a car crash at a junction — while driving back to the White House in her brand new car from the car dealership to let Bartlet "kick the tires" — by a
drunk driver
Drunk driving (or drink-driving in British English) is the act of driving under the influence of alcohol. A small increase in the blood alcohol content increases the relative risk of a motor vehicle crash.
In the United States, alcohol is in ...
.
In the next episode and season finale, "
Two Cathedrals
"Two Cathedrals" is the 44th episode and second season finale of ''The West Wing''. It was first broadcast on May 16, 2001, on NBC.
President Bartlet is beset by memories of Mrs. Landingham as her funeral approaches. Meanwhile, the staff dea ...
", Mrs. Landingham is shown in
flashbacks meeting Jed Bartlet while he was in high school in the late-1950s, and also appears in the
Oval Office
The Oval Office is the formal working space of the president of the United States. Part of the Executive Office of the President of the United States, it is in the West Wing of the White House, in Washington, D.C.
The oval room has three lar ...
to talk to him a final time during his crisis of faith. The character appears in 30 of the series' 154 episodes,
with her last appearance occurring in a season-four flashback in "
Debate Camp
Competitive debate, also known as 'forensics' or 'speech and debate', is an activity in which two or more people take positions on an issue and are judged on how well they defend those positions. The activity has been present in academic space ...
".
A key moment for Mrs. Landingham's character comes in the
first-season episode "
In Excelsis Deo
"In Excelsis Deo" is the tenth episode of the first season of ''The West Wing''. It originally aired on NBC on December 15, 1999, as the show's Christmas special. Events circle around Toby Ziegler getting involved in the fate of a dead Korean ...
".
In the episode, set around
Christmas
Christmas is an annual festival commemorating Nativity of Jesus, the birth of Jesus Christ, observed primarily on December 25 as a Religion, religious and Culture, cultural celebration among billions of people Observance of Christmas by coun ...
,
Charlie Young
Charles Young is a fictional character played by Dulé Hill on the television serial drama ''The West Wing''. For the majority of the series, he is the Personal Aide to President Josiah Bartlet.
Creation and development
The character of Cha ...
notices that Mrs. Landingham seems depressed despite the festive atmosphere. Mrs. Landingham explains that she always feels sad at the holiday season, revealing that her two sons, Andrew and Simon, were drafted into the
Vietnam War
The Vietnam War (1 November 1955 – 30 April 1975) was an armed conflict in Vietnam, Laos, and Cambodia fought between North Vietnam (Democratic Republic of Vietnam) and South Vietnam (Republic of Vietnam) and their allies. North Vietnam w ...
. Mrs. Landingham and the boys' father unsuccessfully tried to convince them not to go, and instead take a deferment to finish medical school; they were killed by enemy fire on December 24, 1970. "It's hard when that happens so far away, you know," says Mrs. Landingham, "because with the noises and the shooting, they had to be so scared. It's hard not to think that right then, they needed their mother." Later in the episode, Mrs. Landingham accompanies
Toby Ziegler
Tobias "Toby" Zachary Ziegler was a fictional character in the television serial drama ''The West Wing'', played by Richard Schiff. The role of Toby Ziegler earned actor Richard Schiff the Primetime Emmy Award for Primetime Emmy Award for Outst ...
to a military funeral arranged for a homeless veteran. Martin Sheen later said that he was supposed to have been present in the scene as well, but it was changed to not overshadow Ziegler and Mrs. Landingham, commenting that the two "were deeply affected by the incident: a woman who has lost two sons and a man who gave this guy clothes to keep warm".
Joosten said that the scene was a high point of her time on the show.
Mrs. Landingham sometimes serves as Bartlet's conscience,
highlighted in season two finale episode, "
Two Cathedrals
"Two Cathedrals" is the 44th episode and second season finale of ''The West Wing''. It was first broadcast on May 16, 2001, on NBC.
President Bartlet is beset by memories of Mrs. Landingham as her funeral approaches. Meanwhile, the staff dea ...
", following her death in "18th and Potomac". She guides Bartlet on how to grapple with moral issues starting with a flashback of her meeting Bartlet when he was in high school. She repeatedly asks Jed to address a
gender pay gap
The gender pay gap or gender wage gap is the average difference between the remuneration for men and women who are Employment, employed. Women are generally found to be paid less than men. There are two distinct measurements of the pay gap: non ...
in the school's faculty, as his father was the headmaster. When asked why she is doing this, she asserts her role as the older sister Jed needed to set him straight, telling him:
"Look, if you think we're wrong… then I respect that. But if you think we're right, and you won't speak up because you can't be bothered, then God, Jed, I don't even want to know ya."
Later, in the show's present moment, appearing as his conscience, Mrs. Landingham has a conversation with Bartlet in the Oval Office while a thunderstorm rages — reflecting his inner turmoil — reminding him that there is always an action he can take regardless of the challenges he faces as he must give a press conference following an announcement that he has concealed a diagnosis of
multiple sclerosis
Multiple sclerosis (MS) is an autoimmune disease resulting in damage to myelinthe insulating covers of nerve cellsin the brain and spinal cord. As a demyelinating disease, MS disrupts the nervous system's ability to Action potential, transmit ...
from the public.
The President is reconsidering whether he should run for re-election, and Mrs. Landingham asks the President to list all of the problems still facing American society, and in an echo of her earlier words, tells him that:
"You know, if you don't want to run for a second term, I respect that. But if you don't run because you think it's too hard, or you think you're going to lose, then God, Jed, I don't even wanna know ya."
Mrs. Landingham provided other characters on ''The West Wing'' with guidance rather than playing a central political role, and was known for her playful banter.
Her influence over the President was particularly noted, with Steve Heisler of ''
The A.V. Club
''The A.V. Club'' is an online newspaper and entertainment website featuring reviews, interviews, and other articles that examine films, music, television, books, games, and other elements of pop-culture media. ''The A.V. Club'' was created in ...
'' commenting that Mrs. Landingham "held a unique kind of influence over the President of the United States, yet had zero ego about it".
Mrs. Landingham was described by Heisler as humble, hard-working, relentlessly moral, and "important in all the ways ''The West Wing'' rarely talks about, yet in all the ways ''The West Wing'' excels".
With a show as idealized as ''The West Wing'', Mrs. Landingham sometimes reminded the characters "who they should be working for". Kathryn Joosten is quoted in the ''
Los Angeles Times
The ''Los Angeles Times'' is an American Newspaper#Daily, daily newspaper that began publishing in Los Angeles, California, in 1881. Based in the Greater Los Angeles city of El Segundo, California, El Segundo since 2018, it is the List of new ...
'' as saying that Mrs. Landingham "represented for a lot of people the voice of the little people".
Development
Mrs. Landingham was played by
Kathryn Joosten
Kathryn Joosten (; December 20, 1939 – June 2, 2012) was an American actress. Her best known roles include Delores Landingham on NBC's ''The West Wing'' from 1999 to 2002 and Karen McCluskey on ABC's ''Desperate Housewives'' from 2005 to 201 ...
, while
Kirsten Nelson
Kirsten Nelson (born October 3, 1970) is an American actress and director best known for her role as police chief Karen Vick on the TV series ''Psych''.
Early life and education
Kirsten Nelson was born in Enid, Oklahoma and raised in Chicag ...
played a younger Mrs. Landingham in the flashback scenes of "Two Cathedrals".
Joosten said that she drew from previous experience spending time with an executive assistant at a technology company in Pasadena, commenting that "she was efficient; she was proven. But she called her boss by her first name, and I couldn't do that". Joosten also recalled a scene in which her character was to remind a few women secretaries who were gossiping that they "work for some very important men here". Joosten, who remarked that the line "pissed
eroff", persuaded the writers to change "men" to "people".
Conclusion
While at a charity dinner with the cast and crew of ''The'' ''West Wing'', Joosten told series creator
Aaron Sorkin
Aaron Benjamin Sorkin (born June 9, 1961) is an American screenwriter, playwright and film director. Born in New York City, he developed a passion for writing at an early age. As a writer for stage, television, and film, Sorkin is recognized f ...
that she had been approached for a regular role in a TV series that was shooting its
pilot
An aircraft pilot or aviator is a person who controls the flight of an aircraft by operating its Aircraft flight control system, directional flight controls. Some other aircrew, aircrew members, such as navigators or flight engineers, are al ...
. This inadvertently inspired Sorkin to create serious drama for the Bartlet character by suddenly killing off his lifelong family friend and secretary, in a scene Heisler described as "perfectly gut-wrenching".
The showrunner planned it as a dramatic penultimate twist for
the second season, leading the President to rail against
his god
His or HIS may refer to:
Computing
* Hightech Information System, a Hong Kong graphics card company
* Honeywell Information Systems
* Hybrid intelligent system
* Microsoft Host Integration Server
Education
* Hangzhou International School, i ...
in "
Two Cathedrals
"Two Cathedrals" is the 44th episode and second season finale of ''The West Wing''. It was first broadcast on May 16, 2001, on NBC.
President Bartlet is beset by memories of Mrs. Landingham as her funeral approaches. Meanwhile, the staff dea ...
" (2001), pacing and smoking throughout
Washington National Cathedral
The Cathedral Church of Saint Peter and Saint Paul in the City and Episcopal Diocese of Washington, commonly known as Washington National Cathedral or National Cathedral, is a cathedral of the Episcopal Church. The cathedral is located in Wa ...
— a
season finale
A season finale (British English: series finale; Australian English: season final) is the final episode of a season of a television program. This is often the final episode to be produced for a few months or longer, and, as such, will attempt to ...
for which Sheen was "the overwhelming favorite to win an
Emmy [Award]".
The following June, Joosten told the ''
Los Angeles Times
The ''Los Angeles Times'' is an American Newspaper#Daily, daily newspaper that began publishing in Los Angeles, California, in 1881. Based in the Greater Los Angeles city of El Segundo, California, El Segundo since 2018, it is the List of new ...
'' that "the publicity resulting from Mrs. Landingham’s untimely demise has been good for me personally".
Reception
The ''
Los Angeles Times
The ''Los Angeles Times'' is an American Newspaper#Daily, daily newspaper that began publishing in Los Angeles, California, in 1881. Based in the Greater Los Angeles city of El Segundo, California, El Segundo since 2018, it is the List of new ...
'' wrote that Mrs. Landingham's tendency to ground characters in an otherwise idealized show allowed the audience to identify themselves—or their mothers—with the sexagenarian presidential secretary.
In ''The Prime-Time Presidency: The West Wing and U.S. Nationalism'', Shawn Parry-Giles argues that Mrs. Landingham embodies a "republican mother", willing to sacrifice her children for the nation and guide Jed Bartlet towards his potential as a leader. In a 2020 ''
Entertainment Weekly
''Entertainment Weekly'' (sometimes abbreviated as ''EW'') is an American online magazine, digital-only entertainment magazine based in New York City, published by Dotdash Meredith, that covers film, television, music, Broadway theatre, books, ...
'' reunion of cast and crew on ''The West Wing'', special recognition was given to Joosten; Sorkin praised the compassion Joosten played Mrs. Landingham with, while
Rob Lowe
Robert Hepler Lowe (born March 17, 1964) is an American actor, filmmaker, and entertainment host. Following numerous television roles in the early 1980s, he came to prominence as a teen idol and member of the Brat Pack with starring roles in ...
and
Richard Schiff
Richard Schiff (born May 27, 1955) is an American actor. He is best known for playing Toby Ziegler on ''The West Wing'', a role for which he received an Emmy Award. Schiff made his television directorial debut with ''The West Wing'', directing an ...
called her performance in "
In Excelsis Deo
"In Excelsis Deo" is the tenth episode of the first season of ''The West Wing''. It originally aired on NBC on December 15, 1999, as the show's Christmas special. Events circle around Toby Ziegler getting involved in the fate of a dead Korean ...
" the best in the show's seven-season run.
That same year, ''Showbiz Cheat Sheet'' called Mrs. Landingham "a beloved part of" ''The West Wing'',
and in 2021, the ''
Waco Tribune-Herald
The ''Waco Tribune-Herald'' is an American daily newspaper serving Waco, Texas, and vicinity.
Background
The newspaper has its roots in five predecessors, beginning with the ''Waco Evening Telephone'' in 1892. The ''Tribune-Herald'' took its curr ...
'' described her as "a sentimental favorite" character from the series.
Legacy
After the character was killed off in 2001, the
California State Assembly
The California State Assembly is the lower house of the California State Legislature (the upper house being the California State Senate). The Assembly convenes, along with the State Senate, at the California State Capitol in Sacramento, Califor ...
observed a
moment of silence
A moment of silence (also referred to as a minute's silence or a one-minute silence) is a period of silent contemplation, prayer, reflection, or meditation. Similar to flying a flag at half-mast, a moment of silence is often a gesture o ...
in honor of Mrs. Landingham, with
Democratic Assemblyman
Kevin Shelley
Kevin Francis Shelley (born November 16, 1955) is an American politician, who was the 26th California Secretary of State from January 6, 2003, until his resignation on March 4, 2005.
Early life
Shelley was raised in San Francisco, the only son ...
adjourning that body in memory of "a great American" who contributed to the nation in ways "too numerous to count". Evelyn Nieves, writing for ''
The New York Times
''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', said this action showed that the California legislature was not "completely preoccupied with
the energy crisis".
In 2014, ''
The Atlantic
''The Atlantic'' is an American magazine and multi-platform publisher based in Washington, D.C. It features articles on politics, foreign affairs, business and the economy, culture and the arts, technology, and science.
It was founded in 185 ...
'' placed Mrs. Landingham as 13th on their ranking of 114 characters from ''The West Wing'', commenting that she had few, but meaningful, interactions with
Leo McGarry
Leo Thomas McGarry is a fictional character of the NBC political drama series ''The West Wing'', portrayed by American actor John Spencer.
McGarry was the former Secretary of Labor, former White House Chief of Staff, Senior Counselor to Dem ...
,
Charlie Young
Charles Young is a fictional character played by Dulé Hill on the television serial drama ''The West Wing''. For the majority of the series, he is the Personal Aide to President Josiah Bartlet.
Creation and development
The character of Cha ...
, and the President.
In 2015, the United States'
General Services Administration
The General Services Administration (GSA) is an Independent agencies of the United States government, independent agency of the United States government established in 1949 to help manage and support the basic functioning of federal agencies. G ...
released a
Slack bot
Bot or BOT may refer to:
Sciences
Computing and technology
* Chatbot, a computer program that converses in natural language
* Internet bot, a software application that runs automated tasks (scripts) over the Internet
**Spambot, an internet bot ...
named "Mrs. Landingham" to ease new hires through their
onboarding
Onboarding or organizational socialization is the American term for the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders. In other than American ...
; the many fans of ''The'' ''West Wing'' at
18F felt it right to "
ring
(The) Ring(s) may refer to:
* Ring (jewellery), a round band, usually made of metal, worn as ornamental jewelry
* To make a sound with a bell, and the sound made by a bell
Arts, entertainment, and media Film and TV
* ''The Ring'' (franchise), a ...
back the beloved character".
In 2021, then Lord Chancellor and Justice Secretary Sir
Robert Buckland
Sir Robert James Buckland (born 22 September 1968) is a British politician who served as Lord Chancellor and Secretary of State for Justice from 2019 to 2021, and as Secretary of State for Wales from July to October 2022. A member of the Conse ...
, the British
Member of Parliament for
South Swindon
Swindon South is a constituency in the Borough of Swindon, Wiltshire, represented in the House of Commons of the UK Parliament since 2024 by Heidi Alexander of the Labour Party. Alexander had previously been MP for Lewisham East from 2010 to 2 ...
, adopted a grey
tabby cat
A tabby cat, or simply tabby, is any domestic cat (''Felis catus'') with a Cat_coat_genetics#Tabbies , coat pattern distinguished by an M-shaped marking on its forehead, stripes by its eyes and across its cheeks, along its back, around its leg ...
from
Cats Protection and named her Mrs. Landingham.
References
Works cited
*
*
*
*
External links
{{DEFAULTSORT:Landingham, Mrs.
Fictional characters from the 20th century
Fictional secretaries
Fictional United States government employees
Fictional crime victims
Television characters introduced in 1999
The West Wing characters