Monitor Deloitte is the multinational

strategy consulting Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultants ...

practice of

Deloitte Consulting Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wit ...

. Monitor Deloitte specializes in providing strategy consultation services to the

senior management Senior management, executive management, or upper management is an occupation at the highest level of management of an organization, performed by individuals who have the day-to-day tasks of managing the organization, sometimes a company or a cor ...

of major organizations and governments. It helps its clients address a variety of management areas, including: Organic Growth, Strategic Transformation, Innovation and Ventures, Business Design and Configuration, Strategic Sensing, and Insight Services. Prior to its acquisition by Deloitte in January 2013, Monitor Deloitte was an American strategy consulting practice known as Monitor Group, which filed for chapter 11 bankruptcy in 2012. It was founded in 1983, by

Michael Porter Michael Eugene Porter (born May 23, 1947) is an American businessman and professor at Harvard Business School. He was one of the founders of the consulting firm The Monitor Group (now part of Deloitte) and FSG, a social impact consultancy. ...

and five other entrepreneurs with ties to the

Harvard Business School Harvard Business School (HBS) is the graduate school, graduate business school of Harvard University, a Private university, private Ivy League research university. Located in Allston, Massachusetts, HBS owns Harvard Business Publishing, which p ...

. The advisory services now offered by Monitor Deloitte are in line with Monitor Group's legacy expertise, but expanded to a broader set of implementation and capabilities design, focused on greater resilience to economic uncertainty. From 2005 to 2011, Monitor controversially provided services to Muammar Gaddafi's regime in Libya. Today, Monitor Deloitte is a market-facing Strategy and Business Design consulting practice. At the time of merger with Deloitte, it was led by Bansi Nagji. Prior to the merger with Deloitte, Bansi Nagji was President of Monitor Group and led the firm’s global innovation practice.

History

Monitor Group was founded in 1983, by six entrepreneurs with ties to

, including

, Mark B. Fuller, and Joseph B. Fuller. In 2008, the Corporation for National and Community Service honored Monitor for outstanding pro bono service for its 10-year partnership with and providing consulting resources for New Profit Inc., a national

venture philanthropy Venture philanthropy is a type of impact investment that takes concepts and techniques from venture capital finance and business management and applies them to achieving philanthropic goals. The term was first used in 1969 by John D. Rockefeller ...

fund, as well as its consulting work through Monitor Institute. More than 250 Monitor Group consultants have participated in projects supporting New Profit and its portfolio organizations. Monitor was hit by the 2008 economic crisis. The company laid off nearly 20% of its workforce and closed several small offices. According to co-founder Joe Fuller, 2008 revenue was up on the previous year, but he stated that Monitor continued to anticipate "a demanding and tough market in the short term". Monitor also operated a research captive called Grail Research which was sold to Integreon in 2010, which is a member company of the

Ayala Corporation Ayala Corporation (, formerly ''Ayala y Compañía''; ) is the publicly listed holding company for the diversified interests of the Ayala Group. Founded in the Philippines by Domingo Róxas and Antonio de Ayala during Spanish colonial rule, ...

. On November 7, 2012, Monitor's US subsidiary filed for Chapter 11 bankruptcy, and it was announced that

Deloitte Deloitte is a multinational professional services network based in London, United Kingdom. It is the largest professional services network in the world by revenue and number of employees, and is one of the Big Four accounting firms, along wi ...

had agreed to acquire Monitor Group. The company was officially bought out by Deloitte on January 11, 2013. "The new combined practices will operate under the Monitor Deloitte brand, resulting in a new global presence in strategy consulting", according to the Monitor website in February 2013.

Operations prior to acquisition by Deloitte

Monitor was based in

Cambridge Cambridge ( ) is a List of cities in the United Kingdom, city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, north of London. As of the 2021 Unit ...

Massachusetts Massachusetts ( ; ), officially the Commonwealth of Massachusetts, is a U.S. state, state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode ...

, and has 27 offices in 17 countries. Monitor's consulting areas included: Strategy and Uncertainty, Leadership and Organization, Innovation, Economic Development, Marketing Pricing and Sales, and Social Action. Monitor had a number of

business unit A strategic business unit (SBU) in business strategic management, is a profit center which focuses on product offering and market segment. SBUs typically have a discrete marketing plan, analysis of competition, and marketing campaign, even thoug ...

s that specialize in these areas and work together on client projects and the development of

intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, co ...

, including its own

white paper A white paper is a report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter. It is meant to help readers understand an issue, solve a problem, or make a decision. Since the 199 ...

s and research reports. They included: Global Business Network (GBN), experts in scenario planning and experiential learning; Doblin specializes in innovation and

design thinking Design thinking refers to the set of Cognition, cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design prob ...

; Monitor Regional Competitiveness supported economic development and regional competitiveness initiatives; Monitor Institute consulted on strategy for the philanthropy and non-profit sectors; Monitor 360 works on strategy for government and non-governmental agencies; and Monitor Talent, a network of authors, experts, and academics who shared ideas about the future of business, science and society. According to Monitor Group, about 85 percent of its revenues came from repeat clients. Monitor Group did not disclose its list of clients. Even when discussing clients in-house, Monitor used acronyms to protect client's identities, a mark of Monitor's hyper-confidentiality."Tuning into Monitor

Boston Business Journal, retrieved January 21, 2008. Some engagements that have appeared in the press due to their public nature include a major initiative with the Libyan government and an organizational effort with the

University of California The University of California (UC) is a public university, public Land-grant university, land-grant research university, research university system in the U.S. state of California. Headquartered in Oakland, California, Oakland, the system is co ...

. Monitor Group recruited both at

MBA A Master of Business Administration (MBA) is a professional degree focused on business administration. The core courses in an MBA program cover various areas of business administration; elective courses may allow further study in a particular a ...

and

undergraduate Undergraduate education is education conducted after secondary education and before postgraduate education, usually in a college or university. It typically includes all postsecondary programs up to the level of a bachelor's degree. For example, ...

levels, including online recruiting, for the "consultant" position, the title given to all of Monitor's professional staff. Monitor's candidates typically come from top Ivy League schools and their international equivalents, liberal arts colleges and business schools across the world. Only around 2% of the undergraduate applicant pool received offers. Several authors affiliated with the firm have written business consulting books related to Monitor's work, including ''Competitive Strategy: Techniques for Analyzing Industries and Competitors'', by Michael Porter; ''Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change'', by

Chris Argyris Chris Argyris (July 16, 1923 – November 16, 2013) was an American business theorist and professor at Yale School of Management and Harvard Business School. Argyris, like Richard Beckhard, Edgar Schein and Warren Bennis, is known as a co-foun ...

; ''A Theory of the Firm: Governance, Residual Claims and Organizational Forms'', by

Michael C. Jensen Michael Cole Jensen (November 30, 1939 – April 2, 2024) was an American economist who worked in the field of financial economics. From 1967 to 1988, he was on the University of Rochester's faculty. Between 2000 and 2009 he worked for the Moni ...

; ''The Strategy and Tactics of Pricing: A Guide to Growing More Profitably'', by Thomas T. Nagle, John E. Hogan and Joseph Zale; and ''The Art of the Long View: Paths to Strategic Insight for Yourself and Your Company'' by Peter Schwartz.

Work for Muammar Gaddafi's regime in Libya

Monitor was first hired by the

Muammar Gaddafi Muammar Muhammad Abu Minyar al-Gaddafi (20 October 2011) was a Libyan military officer, revolutionary, politician and political theorist who ruled Libya from 1969 until Killing of Muammar Gaddafi, his assassination by Libyan Anti-Gaddafi ...

-led Libyan government in 2005 to assess the state of Libya’s economy, develop plans for economic modernization and reform of the banking system, and train leaders from different sectors of society. The work did not involve any wider political reforms in the North African nation. According to a 2007 memo from Monitor to Libya's intelligence chief which was subsequently obtained by the

National Conference for the Libyan Opposition The National Conference for the Libyan Opposition (NCLO) was a Libyan opposition organization during the later years of the Gaddafi government. Its stated goal was to bring "an end to tyranny and the establishment of a constitutional and democ ...

and posted on the internet in 2009, Monitor entered into further contracts with the Libyan regime in 2006 which were worth at least $3m (£1.8m) per year plus expenses. According to the memo these contracts were for a campaign to "enhance international understanding and appreciation of Libya... emphasize the emergence of the new Libya... ndintroduce Muammar Gaddafi as a thinker and intellectual." In connection with these contracts Monitor engaged and flew to Libya several leading Western academics, including

Anthony Giddens Anthony Giddens, Baron Giddens (born 18 January 1938) is an English sociologist who is known for his theory of structuration and his holistic view of modern societies. He is considered to be one of the most prominent modern sociologists and is ...

of the

London School of Economics The London School of Economics and Political Science (LSE), established in 1895, is a public research university in London, England, and a member institution of the University of London. The school specialises in the social sciences. Founded ...

(LSE), Joseph Nye of Harvard’s Kennedy School,

Benjamin Barber Benjamin R. Barber (August 2, 1939 – April 24, 2017) was an American political theorist and author, perhaps best known for his 1995 bestseller, '' Jihad vs. McWorld'', and for 2013's ''If Mayors Ruled the World''. His 1984 book of political ...

Rutgers University Rutgers University ( ), officially Rutgers, The State University of New Jersey, is a Public university, public land-grant research university consisting of three campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's C ...

and

. Monitor also provided research support for a doctoral thesis which Gaddafi's son,

Saif al-Islam Gaddafi Saif al-Islam Muammar al-Gaddafi (; born 25 June 1972) is a Libyan political figure. He is the second son of the late Libyan leader Muammar Gaddafi and his second wife Safia Farkash. He was a part of his father's inner circle, performing publ ...

, submitted to the LSE. During this period Monitor also proposed a separate project to write a book for a fee of $2.45 million, to be published in Gaddafi's name and which would "allow the reader to hear Gaddafi elaborate, in his own words and in conversation with renowned international experts, his core ideas on individual freedom, direct democracy vs. representative democracy, ndthe role of state and religion". The book was never completed and Monitor later stated that the project had been a "serious mistake on our part". Monitor's work for the Libyan government, and its hiring of academics in connection with it, became the subject of increasing scrutiny and controversy after Gaddafi’s forces attacked anti-government protesters in February 2011. Questions arose about whether Monitor should have registered as a foreign lobbyist under the

Foreign Agents Registration Act The Foreign Agents Registration Act (FARA) ( ''et seq.'') is a United States law that imposes Public disclosure of private facts, public disclosure obligations on Foreign agent, persons representing foreign interests.

(FARA) in connection with its work in Libya. During this time, details also came to public notice of the role which Monitor had played in the writing of Saif Gaddafi's thesis submitted to the LSE. This, combined with public exposure of wider connections between the LSE and Libya, resulted in the resignation of its director, Howard Davies. In March 2011, Monitor announced that it had launched an internal investigation into its work for the Libyan government. In May 2011, Monitor announced it would register some of its past work in Libya with the

U.S. Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the U.S. government that oversees the domestic enforcement of federal laws and the administration of justice. It is equi ...

in accordance with FARA. Around the same time, Mark Fuller, Monitor Group's founder, chairman, and CEO, announced his resignation, which, according to Monitor executives, had been planned for several months. The company said it would also register for work with

Jordan Jordan, officially the Hashemite Kingdom of Jordan, is a country in the Southern Levant region of West Asia. Jordan is bordered by Syria to the north, Iraq to the east, Saudi Arabia to the south, and Israel and the occupied Palestinian ter ...

Notable current and former employees

– Professor Emeritus at

, known for his work on "Learning Organizations" *

Stewart Brand Stewart Brand (born December 14, 1938) is an American project developer and writer, best known as the co-founder and editor of the ''Whole Earth Catalog''. He has founded a number of organizations, including the WELL, the Global Business Networ ...

– Futurist; co-founder of Global Business Network * Richard Dearlove – Head of the

British British may refer to: Peoples, culture, and language * British people, nationals or natives of the United Kingdom, British Overseas Territories and Crown Dependencies. * British national identity, the characteristics of British people and culture ...

Secret Intelligence Service The Secret Intelligence Service (SIS), commonly known as MI6 (MI numbers, Military Intelligence, Section 6), is the foreign intelligence service of the United Kingdom, tasked mainly with the covert overseas collection and analysis of Human i ...

(1999–2004) * Henry J. Eyring (1989–1998) – 17th President of

Brigham Young University-Idaho Brigham may refer to: Places * Brigham, Cumbria, England * Brigham, East Riding of Yorkshire, England * Brigham City, Utah, USA * Brigham, Wisconsin, USA * Brigham, Quebec, Canada People * Brigham (surname), including a list of people with ...

Lemann, Nicholas
"Transaction Man: Mormonism, private equity, and the making of a candidate"
''The New Yorker'', October 1, 2012. Retrieved 2012-10-07. *Jonash, Ronald (1994). '' Innovation Premium''. Perseus Publishing. * Jeremy Gutsche – Founder of TrendHunter.com * Andrew Heyward – Senior Advisor to Marketspace LLC; former President of

CBS News CBS News is the news division of the American television and radio broadcaster CBS. It is headquartered in New York City. CBS News television programs include ''CBS Evening News'', ''CBS Mornings'', news magazine programs ''CBS News Sunday Morn ...

* Matthew Le Merle – Investor, board director and leading authority on innovation * Roger Martin – Dean, Rotman School of Management and Director, The Skoll Foundation,

Research in Motion BlackBerry Limited, formerly Research In Motion (RIM), is a Canadian software company specializing in secure communications and the Internet of Things (IoT). Founded in 1984, it developed the BlackBerry brand of interactive pagers, smartpho ...

, and

Thomson Reuters Thomson Reuters Corporation ( ) is a Canadian multinational corporation, multinational content-driven technology Conglomerate (company), conglomerate. The company was founded in Toronto, Ontario, Canada, and maintains its headquarters at 1 ...

* Alice Anne Warner Johnson – Brigham Young University, Co-Founder of the Arbinger Institute, Author * John Moore, Baron Moore of Lower Marsh – Former Member of Parliament and UK Cabinet Member and Chairman,

Rolls-Royce plc Rolls-Royce Holdings plc is a British multinational aerospace and defence company incorporated in February 2011. The company owns Rolls-Royce, a business established in 1904 which today designs, manufactures and distributes power systems for ...

– Academic,

; leading authority on competitive strategy and international competitiveness *

Jeffrey Rayport Education Rayport earned an A.B. from Harvard College, an M.Phil. in International Relations at the University of Cambridge (U.K.), and an A.M. and Ph.D. in the History of American Civilization at Harvard University. He was the John Harvard Schola ...

– Founder and chairman of Monitor's digital strategy practice, Marketspace LLC; former

Professor and Author; Director,

Monster Worldwide Monster Worldwide, Inc., formerly TMP Worldwide, is an American provider of employment services, most notably Monster.com. Through online media sites and services, the company delivers targeted audiences to advertisers. History In , Andrew ...

* Jan W. Rivkin, Bruce V. Rauner Professor of Business Administration at the Harvard Business School * Tagg Romney – son of

Mitt Romney Willard Mitt Romney (born March 12, 1947) is an American businessman and retired politician. He served as a United States Senate, United States senator from Utah from 2019 to 2025 and as the 70th governor of Massachusetts from 2003 to 2007 ...

, Governor of Massachusetts and 2012 US Republican presidential candidate * Peter Schwartz – Futurist; Co-founder and Chairman of Global Business Network * Ian Smith – Former Chief Executive Officer,

Reed Elsevier RELX plc (pronounced "Rel-ex") is a British multinational information and analytics company headquartered in London, England. Its businesses provide scientific, technical and medical information and analytics; legal information and analytics; ...

* David Wehner – Chief Strategy Officer of

Meta Platforms Meta Platforms, Inc. is an American multinational technology company headquartered in Menlo Park, California. Meta owns and operates several prominent social media platforms and communication services, including Facebook, Instagram, Threads ...

* Ali Abhary – CEO at Karnaval Media Group and Spectrum Medya A.S * Kate Bingham – former head of the UK Vaccine Taskforce during the Covid-19 pandemic and venture capital manager * Rahul Gandhi – Indian politician

References

External links