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''The Troubleshooters'' (titled ''Mogul'' for the first series) is a British
television Television (TV) is a telecommunication medium for transmitting moving images and sound. Additionally, the term can refer to a physical television set rather than the medium of transmission. Television is a mass medium for advertising, ...
series made by the
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
between 1965 and 1972, created by John Elliot. It recounted events in an international oil company – the "Mogul" of the title. The first series was mostly concerned with the internal politics within the Mogul organisation, with episodes revolving around industrial espionage, internal fraud and negligence almost leading to an accident on a
North Sea oil North Sea oil is a mixture of hydrocarbons, comprising liquid petroleum and natural gas, produced from petroleum reservoirs beneath the North Sea. In the petroleum industry, the term "North Sea" often includes areas such as the Norwegian ...
rig. The series' upbeat theme music was by
Tom Springfield Tom Springfield (born Dionysius Patrick O'Brien, 2 July 1934 – 27 July 2022) was an English musician, songwriter, and record producer who was prominent in the 1960s folk and pop music scene. He was the older brother of singer Dusty Springfiel ...
, brother of Dusty.


Cast

*Brian Stead (
Geoffrey Keen Geoffrey Keen (21 August 1916 – 3 November 2005) was an English actor who appeared in supporting roles in many films. He is well known for playing British Defence Minister Sir Frederick Gray in the ''James Bond'' films. Biography Early li ...
1965–72), Mogul's tough Deputy Managing Director. *Peter Thornton (
Ray Barrett Raymond Charles Barrett (2 May 19278 September 2009) was an Australian actor. During the 1960s, he was a leading actor on British television, where he was best known for his appearances in '' The Troubleshooters'' (1965–1971). From the 1970s, ...
1965–72), company field agent (i.e. "troubleshooter"). *Alec Stewart (
Robert Hardy Timothy Sydney Robert Hardy (29 October 1925 – 3 August 2017) was an English actor who had a long career in theatre, film and television. He began his career as a classical actor and later earned widespread recognition for roles such as Siegf ...
1966–70), ruthlessly ambitious "troubleshooter" keen to rise up the promotional ladder. *Willy Izard (
Philip Latham Charles Philip Latham (17 January 1929 – 20 June 2020) was an English actor. He was best known for playing Willy Izard in '' The Troubleshooters'' (1965–1972) and Plantagenet Palliser in '' The Pallisers'' (1974). Early life Latham was bor ...
1965–72), head of finance at Mogul. *Robert Driscoll ( Barry Foster 1965), Mogul's head of public relations. *Derek Prentice (
Ronald Hines Ronald Charles Andrew Hines (20 June 1929 – 28 March 2017) was a British television actor. He had a lengthy career, but possibly his most prominent roles were as Henry Corner in three of the four series of '' Not in Front of the Children' ...
1965), head of personnel at Mogul. *Jane Webb ( Philippa Gail 1965–66, 1970–71), Stead's efficient secretary. *Eileen O'Rourke (
Isobel Black Isobel Anne Gatward (née Black; born 15 December 1942), known professionally as Isobel Black, is a British actress. She is the daughter of the screenwriter Ian Stuart Black. Isobel Black attended Queen Elizabeth's Girls' Grammar School in B ...
1967–68), ambitious public relations assistant at Mogul. *"Steve" Thornton (
Justine Lord Justine Lord (born Jennifer Lily Schooling; 8 March 1937) is an English actress, active on television throughout the 1960s. She began her acting career in repertory theatre. In the 1960s she made guest appearances in '' Live Now, Pay Later'' ...
1965–66, 1968), glamorous woman unhappily married to troubleshooter Peter Thornton. *Roz Stewart (Deborah Stanford 1966–70), Alec Stewart's wife, keen to strike out in business on her own, opening a London boutique. *James Langley ( John Carson 1971–72) *Dr. Ginny Vickers (Jayne Sofiano 1967–69) *Charles Grandmercy (
Edward de Souza Edward James de Souza (born 4 September 1932) is a British character actor and graduate of RADA, who is of Portuguese-Indian and English descent. Early life De Souza is the only child of Annie Adeline Swift (née Calvert) and Edward Valentine De ...
1967–68) *Joan Izard (Margaret Ward 1965, 1967, 1969, 1971) *Julie Serres (
Virginia Wetherell Virginia Wetherell (born 9 May 1943), also known as Virginia Bates, is an English actress and vintage clothing expert. As an actress she is known for her roles in Hammer horror films. She has acted in films and television programmes from the 19 ...
1967) *Miss Jenkins (
Beryl Cooke Beryl Cooke (1 November 1906 – 21 August 2001) was an English actress. Her career spanned six decades; she is most familiar to British audiences as Aunt Lucy in the sitcom '' Happy Ever After'' and Mrs. Vance in the BBC drama '' Tenko''. ...
1970–71) *Henry Wynn (
Peter Sallis Peter John Sallis (1 February 1921 – 2 June 2017) was an English actor. He was the original voice of Wallace in the Academy Award-winning '' Wallace & Gromit'' films and played Norman "Cleggy" Clegg in ''Last of the Summer Wine'' from its 1 ...
1970)


''The Troubleshooters''

Although ''Mogul'' was popular, it did not do as well as hoped for. However, it was renewed for a second series with the format radically changed. The show was renamed ''The Troubleshooters'' and it altered its focus, broadening its horizons by showing the actual workings of the company. The series now focused on the younger, dynamic Mogul field agents - the eponymous "troubleshooters" - like Peter Thornton, who flew around the world to "hotspots" to protect the company's interests.


Storylines

The show's storylines concentrated on disasters such as explosions and earthquakes, company take-overs, racial and political tensions, the discovery of new oil fields and the negotiation of drilling rights. There was extensive use of
stock footage Stock footage, and similarly, archive footage, library pictures, and file footage is film or video footage that can be used again in other films. Stock footage is beneficial to filmmakers as it saves shooting new material. A single piece of stock ...
of locations. As time went on, ''The Troubleshooters'' began to experiment with ongoing narratives as storylines arched over several series. Because of the nature of his profession requiring him to be away from home, Peter Thornton found his marriage to the glamorous Steve collapsing. Brian Stead was diagnosed with a heart condition, and he struggled to maintain control of Mogul at the top. Ranged against him was new "troubleshooter" Alec Stewart, a young, ruthless operative keen to progress in the organisation with his eye on Stead's position. Stead kept sending Stewart out on dangerous assignments in the hope that he would fail, but Stewart was able to work every situation to his advantage. In the latter series, a rival oil company to Mogul was introduced – Zenith. ''The Troubleshooters'' never shied away from portraying Mogul as a faceless, uncaring and profit-driven corporation. Some episodes showcased industrial crisis through the perspective of striking
Teesside Teesside () is an urban area around the River Tees in North East England. Straddling the border between County Durham and North Yorkshire, it spans the boroughs of Borough of Middlesbrough, Middlesbrough, Borough of Stockton-on-Tees, Stockton ...
dockyard workers and foregrounded ecological concerns through storylines about local opposition to a Mogul refinery in
Wales Wales ( ) is a Countries of the United Kingdom, country that is part of the United Kingdom. It is bordered by the Irish Sea to the north and west, England to the England–Wales border, east, the Bristol Channel to the south, and the Celtic ...
and a chemical offshoot of Mogul's, which developed a crop spray with deadly side effects. There was also no loyalty or sentimentality amongst the Mogul men – Peter Thornton, sent to the
Arctic The Arctic (; . ) is the polar regions of Earth, polar region of Earth that surrounds the North Pole, lying within the Arctic Circle. The Arctic region, from the IERS Reference Meridian travelling east, consists of parts of northern Norway ( ...
by Brian Stead to investigate possible oil concessions, nearly freezes to death and considers getting out of the oil business entirely. In another episode, Thornton is sent to
Saigon Ho Chi Minh City (HCMC) ('','' TP.HCM; ), commonly known as Saigon (; ), is the most populous city in Vietnam with a population of around 14 million in 2025. The city's geography is defined by rivers and canals, of which the largest is Saigo ...
, against the backdrop of the
Vietnam War The Vietnam War (1 November 1955 – 30 April 1975) was an armed conflict in Vietnam, Laos, and Cambodia fought between North Vietnam (Democratic Republic of Vietnam) and South Vietnam (Republic of Vietnam) and their allies. North Vietnam w ...
. Alec Stewart is arrested in
Algiers Algiers is the capital city of Algeria as well as the capital of the Algiers Province; it extends over many Communes of Algeria, communes without having its own separate governing body. With 2,988,145 residents in 2008Census 14 April 2008: Offi ...
as a spy and imprisoned – although eventually released, he receives little trust or support from his colleagues. Brian Stead, returning to
Berlin Berlin ( ; ) is the Capital of Germany, capital and largest city of Germany, by both area and List of cities in Germany by population, population. With 3.7 million inhabitants, it has the List of cities in the European Union by population withi ...
for the first time since 1945 to oversee a natural gas drilling deal, finds his past coming back to haunt him in a nasty plot to discredit him by a rival company.


''The Troubleshooters'' and the real-life oil industry

The Mogul organisation was reputed to have been based on BP and there were many similarities and coincidences in terms of the international events ''The Troubleshooters'' predicted. # BP struck oil in
Alaska Alaska ( ) is a non-contiguous U.S. state on the northwest extremity of North America. Part of the Western United States region, it is one of the two non-contiguous U.S. states, alongside Hawaii. Alaska is also considered to be the north ...
and three days later, Mogul did the same on television. However, this particular episode had been produced four months earlier. # In another episode, Mogul took over a chemical company – and BP did the same a few days later. # ''The Troubleshooters'' predicted that there would be a
channel tunnel The Channel Tunnel (), sometimes referred to by the Portmanteau, portmanteau Chunnel, is a undersea railway tunnel, opened in 1994, that connects Folkestone (Kent, England) with Coquelles (Pas-de-Calais, France) beneath the English Channel at ...
and also that men would live in underwater houses to probe the seabed for oil. Both predictions came true. # An episode was made that showed an explosion in the
North Sea The North Sea lies between Great Britain, Denmark, Norway, Germany, the Netherlands, Belgium, and France. A sea on the European continental shelf, it connects to the Atlantic Ocean through the English Channel in the south and the Norwegian Se ...
, just before a real-life explosion occurred, and the RAF was forced to set fire to the sea as warning to shipping. # The series also predicted to within 0.1 of a penny, the price that oil companies would charge the Gas Council for
North Sea gas North Sea oil is a mixture of hydrocarbons, comprising liquid petroleum and natural gas, produced from petroleum reservoirs beneath the North Sea. In the petroleum industry, the term "North Sea" often includes areas such as the Norwegian Sea ...
. # Lead actor Geoffrey Keen, who played Brian Stead, even found himself invited to the Oil Industries Club dinner, where he was warmly greeted by his "fellow" executives.


Conclusion

''The Troubleshooters'' lasted for seven series from 1965 to 1972, making the transition from black-and-white to colour along the way. In the final episodes, Brian Stead maintains control of Mogul and fends off hostile enemies, but at the cost of his own health. Stead eventually steps down as company director, but not before finally naming his successor. Today the legacy of ''The Troubleshooters'' lies in its bridging the gap between "quality drama" and populist entertainment and charting a linear path trod by later British television serials, such as '' The Brothers'' and ''
Howards' Way ''Howards' Way'' is a television drama series produced by BBC Birmingham and transmitted on BBC1 between 1 September 1985 and 25 November 1990. The series deals with the personal and professional lives of the wealthy yachting and business com ...
''. The series struck a chord with the 1960s audience thanks to its format - a potent combination of the oil business, globe trotting power politics, corporate wheeler-dealing and sex. It had parallels with the contemporaneous
ATV ATV may refer to: Broadcasting * Amateur television *Analog television Television broadcaster * Andorra Televisió * Anguilla Television * Ayna TV, Afghanistan * ATV (Armenia) * ATV (Aruba), NBC affiliate * ATV (Australian TV station), Melbourn ...
board-room drama ''
The Plane Makers ''The Plane Makers'' is a British television series created by Wilfred Greatorex and produced by Rex Firkin. ATV made three series for ITV between 1963 and 1965. It was succeeded by ''The Power Game'', which ran for an additional three ...
'' (later renamed ''
The Power Game ''The Plane Makers'' is a British television series created by Wilfred Greatorex and produced by Rex Firkin. ATV made three series for ITV between 1963 and 1965. It was succeeded by ''The Power Game'', which ran for an additional three se ...
'').


Archive status

The series was subject to the BBC's
wiping Wipe or wiping may refer to: Hygiene * Toilet paper or wet wipes, or their use Arts and media * Wipe (transition), a gradual transition in film editing * Wipe curtain, a kind of theater curtain * ''Wipe'' or ''Screenwipe'', a television series ...
policy of the era, but copies of 48 of the total 136 episodes produced are known to survive. These include the series opener "Kelly's Eye", as well as the entire final series. Only one colour episode survives as broadcast ("Camelot on a Clear Day", a copy of which can be viewed at the
National Media Museum The National Science and Media Museum (formerly The National Museum of Photography, Film & Television, 1983–2006 and then the National Media Museum, 2006–2017), located in Bradford, West Yorkshire, is part of the national Science Museum ...
in Bradford, UK); all other existing colour episodes only survive in the form of black-and-white film recordings. A previously missing episode from series two - "Birdstrike" - was returned to the BBC by a private collector in May 2010, with the assistance of classic TV organisation Kaleidoscope. Another episode previously missing from series two - “Is That Tiger, Man?” (Originally broadcast: 30 April 1966) - was announced in October 2023 to have been recovered with the assistance of Film is Fabulous! and De Montfort University’s Cinema and Television History Institute (CATHI).


DVD release

Five of the six surviving episodes of series one were released on DVD in the UK by Danann Publishing Ltd.Printed cover inlay supplied with official DVD release. in 2016.


Notes


External links

*
British Film Institute Screen OnlineBBC Treasure Hunt
{{DEFAULTSORT:Troubleshooters, The BBC television dramas 1960s British drama television series 1970s British drama television series Lost BBC episodes Television shows written by John Elliot (author) 1965 British television series debuts 1972 British television series endings Black-and-white British television shows British English-language television shows