Mobile Crisis
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Mobile Crisis, or Mobile Crisis Teams (MCT), are an
emergency An emergency is an urgent, unexpected, and usually dangerous situation that poses an immediate risk to health, life, property, or environment and requires immediate action. Most emergencies require urgent intervention to prevent a worsening ...
mental health Mental health is often mistakenly equated with the absence of mental illness. However, mental health refers to a person's overall emotional, psychological, and social well-being. It influences how individuals think, feel, and behave, and how t ...
service in the
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and
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, typically operated by hospital or community mental health agency. They serve the community by providing emergency services to people in crisis, such as mental health evaluations,
de-escalation De-escalation refers to the methods and actions taken to decrease the severity of a conflict, whether of physical, verbal or another nature. It is the opposite of escalation. De-escalation may also refer to approaches in conflict resolution, b ...
, and/or pointers to local services (including potentially a ride). Evaluations are requested by hospital
emergency rooms An emergency department (ED), also known as an accident and emergency department (A&E), emergency room (ER), emergency ward (EW) or casualty department, is a medical treatment facility specializing in emergency medicine, the acute care of pat ...
,
ICUs An intensive care unit (ICU), also known as an intensive therapy unit or intensive treatment unit (ITU) or critical care unit (CCU), is a special department of a hospital or health care facility that provides intensive care medicine. An inten ...
, CCUs, jails, nursing homes, police, or EMS. These services are often available on a 24-hour basis. As of 2023, in parts of the US and Canada teams can be called via the new suicide & crisis hotline
988 Year 988 ( CMLXXXVIII) was a leap year starting on Sunday of the Julian calendar. Events By place Byzantine Empire * Fall – Emperor Basil II, supported by a contingent of 6,000 Varangians (the future Varangian Guard), organiz ...
and some other
crisis hotlines A crisis hotline is a phone number people can call to get immediate emergency telephone counseling, usually by trained volunteers. The first such service was founded in England in 1951 and such hotlines have existed in most major cities of the E ...
. Mobile Crisis Teams can be requested by someone in distress, or by anyone who is concerned that someone might harm themselves or someone else, based on their words and/or actions. Support may be requested due to a person exhibiting signs of
psychosis In psychopathology, psychosis is a condition in which a person is unable to distinguish, in their experience of life, between what is and is not real. Examples of psychotic symptoms are delusions, hallucinations, and disorganized or inco ...
, grave disability, or altered mental status believed not to have an organic
cause Causality is an influence by which one event, process, state, or object (''a'' ''cause'') contributes to the production of another event, process, state, or object (an ''effect'') where the cause is at least partly responsible for the effect, ...
. Criteria for sending Mobile Crisis Teams can vary across mental health agencies and legal jurisdictions. An assessment may be requested for situations involving
alcohol Alcohol may refer to: Common uses * Alcohol (chemistry), a class of compounds * Ethanol, one of several alcohols, commonly known as alcohol in everyday life ** Alcohol (drug), intoxicant found in alcoholic beverages ** Alcoholic beverage, an alco ...
and drugs (where there is not a mental health component), or "routine" evaluations requested where there is not a reasonable expectation of harm to the client or another individual, as long as psychopathology is not otherwise ruled out.


Evaluations

A Mobile Crisis clinician performing a formal evaluation has typically obtained her/his
Master's degree A master's degree (from Latin ) is a postgraduate academic degree awarded by universities or colleges upon completion of a course of study demonstrating mastery or a high-order overview of a specific field of study or area of professional prac ...
in a mental health-related field (such as
social work Social work is an academic discipline and practice-based profession concerned with meeting the basic needs of individuals, families, groups, communities, and society as a whole to enhance their individual and collective well-being. Social wo ...
, mental health counseling, or
counseling psychology Counseling or Counselling psychology is an international discipline. It is practiced in the United States and Canada, the United Kingdom and Ireland, Australia and New Zealand, Hong Kong and Korea, and South Africa. Counseling psychology in th ...
). The clinician performs the evaluation based on standard models of mental status examination (alert and oriented, mood, thought process, affect, etc.), and assigns a
DSM-5 The ''Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition'' (DSM-5), is the 2013 update to the '' Diagnostic and Statistical Manual of Mental Disorders'', the taxonomic and diagnostic tool published by the American Psychiat ...
(Diagnostic and Statistical Manual of the American Psychiatric Association, Fifth Edition) diagnosis if this falls within their scope of practice. After completing the evaluation, the clinician makes a disposition, or placement, decision for the client. Placements can include involuntary in-patient hospitalization, voluntary in-patient hospitalization, or discharge to home with out-patient referrals. Following disposition, the Mobile Crisis Team can be expected to follow up with the client within a few days.


Other services

Many Mobile Crisis Teams also offer services such as
de-escalation De-escalation refers to the methods and actions taken to decrease the severity of a conflict, whether of physical, verbal or another nature. It is the opposite of escalation. De-escalation may also refer to approaches in conflict resolution, b ...
, some very basic health care, homeless street outreach including things as simple as some water or a blanket, and pointers to a wide array relevant services for people in crisis — including possibly a ride. Many of these elements were pioneered beginning in 1989 in Eugene, Oregon by CAHOOTS.


Growth and spread in the 2020s

On June 1, 2020, Denver's Support Team Assisted Response (STAR) was launched. After the
George Floyd protests The George Floyd protests were a series of protests, riots, and demonstrations against police brutality that began in Minneapolis in the United States on May 26, 2020. The protests and civil unrest began in Minneapolis as Reactions to the mu ...
, several hundred cities in the US interested in implementing similar programs requested information from CAHOOTS, STAR, and related programs. In 2021, the US enacted legislation to cover 85% of the first three years' expenses for starting & operating mobile crisis teams, directing $1 billion to the effort. In December, Behavioral Crisis Response began service in Minneapolis, Minnesota. In 2022, many more such programs started up and expanded. For example, Harris County, TX developed Holistic Assistance Response Teams (HART) that dispatch to behavioral and mental health crises, homelessness, and other non-emergencies. In 2022, Oregon became the first state to qualify for the federal funding passedin 2021. By 2024, most US states had multiple cities with unarmed emergency crisis-response teams, or even had them available state-wide.


Examples

Some notable non-police mobile crisis response teams in the United States include: * Denver, Colorado - Support Team Assistance Response (STAR) * Eugene, Oregon - Crisis Assistance Helping Out On The Streets (CAHOOTS) * Harris County, Texas - Holistic Assistance Response Teams (HART) * Minneapolis, Minnesota - Behavioral Crisis Response (BCR)


See also

* Homeless street outreach *
Mental health first aid Mental health first aid is an extension of the concept of traditional first aid to cover mental health conditions. Mental health first aid is the first and immediate assistance given to any person experiencing or developing a mental health condi ...
, training for nonspecialists to assist those experiencing a mental health condition * Police crisis intervention team, mobile crisis teams involving police officers


References


Further reading

* * * * * {{cite journal , last=El-Sabawi , first=Taleed , last2=Carroll , first2=Jennifer J. , date=22 September 2021 , title=A model for defunding: An evidence-based statute for behavioral health crisis response , work=Temple Law Review , volume=94 , number=1 , pages=1–47 , url=https://www.templelawreview.org/lawreview/assets/uploads/2021/12/1.-CarrollEl-Sabawi_FOR-PRINT.pdf Earlier versions were distributed under the title ''Defund and replace the police: A model act for a behavioral health crisis response team''. Mental health in the United States Emergency mental health services