Military OneSource is a

U.S. Department of Defense The United States Department of Defense (DoD, USDOD, or DOD) is an executive department of the U.S. federal government charged with coordinating and supervising the six U.S. armed services: the Army, Navy, Marines, Air Force, Space Force, t ...

program that provides resources and support to active-duty,

National Guard National guard is the name used by a wide variety of current and historical uniformed organizations in different countries. The original National Guard was formed during the French Revolution around a cadre of defectors from the French Guards. ...

and Reserve service members and their families anywhere in the world. The program is available 24 hours a day, 7 days a week at no cost to users.

Services

Military OneSource services include: * A 24-hour call center staffed with master's-level consultants familiar with the military lifestyle. They answer questions and provide resources and referrals on everyday issues such as finding child care, dealing with stress, helping children deal with a parent's deployment, reunion and reintegration after combat duty, making a PCS move, creating a budget, caring for older relatives, making large-scale consumer purchases, and finding services in the local and military communities. * Specialized consultations by phone in the areas of special-needs family members, personal finances, and education. Speciality consultants have focused training in their consultation areas. * Face-to-face counseling sessions in the user's community designed to address short-term, non-medical needs. Examples include concerns related to parenting, relationships, stress, deployment, and reunion and reintegration after deployment. Counseling sessions are also available online or by phone * The Military OneSource website provides information to service members and their families in multiple formats, including audios, articles, checklists, organizers, booklets, DVDs,

podcast A podcast is a Radio program, program made available in digital format for download over the Internet. Typically, a podcast is an Episode, episodic series of digital audio Computer file, files that users can download to a personal device or str ...

s, and

webinar Web conferencing is used as an umbrella term for various types of online conference, conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of ...

s * Access to the Military Spouse Career Advancement Accounts (MyCAA) program, which provides financial assistance to military spouses pursuing degrees, licenses, or certification leading to employment in portable career fields * Personalized health coaching by phone Military OneSource services supplement existing service-branch and installation resources. Language-interpretation services are available. Service members and their families can access the program at www.MilitaryOneSource.mil or by calling 1-800-342-9647. International dialing instructions are also listed on the website.

Administration

Military OneSource is administered as a commercial

employee assistance program An employee assistance program in the United States generally offers free and confidential assessments, short-term counseling, referrals, and follow-up services for employees. EAP counselors may also work in a consultative role with managers an ...

by ValueOptions under contract to the Department of Defense. ValueOptions took over the contract from

Ceridian Dayforce, Inc., formerly Ceridian, is a provider of human resources software and services with employees across its global footprint in the United States, Canada, Europe, Middle East, Latinamerica, Africa ( EMEA), and the Asia Pacific Japan (A ...

in 2011.

Services

Administration

References

External links