Michael Martin Hammer (April 13, 1948 – September 3, 2008) was born in Annapolis, Maryland. Hammer was a Jewish-American engineer, management author, and a former professor of computer science at the
Massachusetts Institute of Technology
The Massachusetts Institute of Technology (MIT) is a Private university, private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of moder ...
(MIT). Hammer and
James A. Champy founded the management theory of
business process reengineering
Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fund ...
(BPR).
[Hammer and Company — Official website of the company run by Michael Hammer](_blank)
/ref> They wrote ''Reengineering the Corporation: A Manifesto for Business Revolution'' in 1993.
Biography
Early life and education
Hammer and his wife, Phyllis Thurm Hammer, lived in Newton, Massachusetts
Newton is a city in Middlesex County, Massachusetts, United States. It is located roughly west of Downtown Boston, and comprises a patchwork of thirteen villages. The city borders Boston to the northeast and southeast (via the neighborhoods of ...
with their four children, including Jessica. Hammer attended Massachusetts Institute of Technology
The Massachusetts Institute of Technology (MIT) is a Private university, private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of moder ...
earning his bachelor's degree in math in 1968. He earned his master's degree in electrical engineering in 1970. Hammer decided to earn his doctorate in computer science in 1973.
Career
Hammer started his career as a professor of computer science
Computer science is the study of computation, information, and automation. Computer science spans Theoretical computer science, theoretical disciplines (such as algorithms, theory of computation, and information theory) to Applied science, ...
at the Massachusetts Institute of Technology
The Massachusetts Institute of Technology (MIT) is a Private university, private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of moder ...
. Engineer by training, Hammer was the proponent of a process-oriented view of business management
Business administration is the administration of a commercial enterprise. It includes all aspects of overseeing and supervising the business operations of an organization.
Overview
The administration of a business includes the performance o ...
. After Hammer graduated from the institute, he worked in the department of Computer Science
Computer science is the study of computation, information, and automation. Computer science spans Theoretical computer science, theoretical disciplines (such as algorithms, theory of computation, and information theory) to Applied science, ...
and as a lecturer's "assistant" in the MIT Sloan School of Management
The MIT Sloan School of Management (branded as MIT Sloan) is the business school of the Massachusetts Institute of Technology, a private university in Cambridge, Massachusetts.
MIT Sloan offers bachelor's, master's, and doctoral degree progra ...
. In 1987, he worked as a managing consultant; he taught theory and practice of how businesses do quality and non-quality work. This research is where he started to study how to re-engineer corporations/business processes. This inspired his international best seller, "Re-engineering the corporation". Later on he launched the managing consulting firm Hammer and Company, in Cambridge, Massachusetts. He served as the company's president, making it a research and business education firm.
He spent most of his time as a lecturer, consultant, and author. Articles written by Hammer have been published in the ''Harvard Business Review
''Harvard Business Review'' (''HBR'') is a general management magazine published by Harvard Business Publishing, a not-for-profit, independent corporation that is an affiliate of Harvard Business School. ''HBR'' is published six times a year ...
'' and ''The Economist
''The Economist'' is a British newspaper published weekly in printed magazine format and daily on Electronic publishing, digital platforms. It publishes stories on topics that include economics, business, geopolitics, technology and culture. M ...
''. Some of his writings include:
* The Re-engineering Revolution: A Handbook (1995)
* Beyond Re-engineering: How the Process-centered Organization is Reshaping Our Work and Our Lives (1996).
* "Re-engineering Revolution" was on the best seller list for 41 weeks.
''Forbes
''Forbes'' () is an American business magazine founded by B. C. Forbes in 1917. It has been owned by the Hong Kong–based investment group Integrated Whale Media Investments since 2014. Its chairman and editor-in-chief is Steve Forbes. The co ...
'' magazine ranked Hammer's book, ''Re-engineering the Corporation'', among the "three most important business books of the past 20 years". ''TIME'' named him as one of America's 25 most influential individuals, in its first such list.
Death
Hammer was 60 years old when he died from complications of a brain haemorrhage he suffered while on vacation. The funeral was held on September 5 in Stanislavsky memorial Chapel and he is buried in the Baker Street Jewish Cemeteries in West Roxbury
West Roxbury is a neighborhood in Boston, Massachusetts, United States, bordered by Roslindale and Jamaica Plain to the northeast, the village of Chestnut Hill and the town of Brookline to the north, the city of Newton to the northwest, t ...
, Boston.
Legacy
Business Process Re-engineering
BPR became really popular during the 1990s, due to many business struggling to make profits due to competition, markets, and increase in modern technology. BPR the ability to redesign business processes by making critical improvements to the inner structure of the company like quality, cost, services, output, and efficiency. The main goal would be to cut down costs and improve processes to make things more efficient. Every organization is different in its own way, but following the 5 business RE-engineering steps can dramatically cut down expenses and improve quality and service across the board granting them competitive advantage with in the industry. The 5 BPR steps are:
# define and analyze the current state of business processes
# determine the vision for the redesign
# Identify and redesign
# Design and run test on prototype
# implement/ monitor the new system changes and be mindful of dependencies
# establish performance measures
Hammer and Company
Hammer launched Hammer and Company as a research and business education firm. The company focuses more on discovering major issues in business operations, organizations, management, process. Hammer being well known for Business process re-engineering
Business process re-engineering (BPR) is a Strategic management, business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to hel ...
, he was able to redesign and reiterate how corporations should improve their process by incorporating Methodology
In its most common sense, methodology is the study of research methods. However, the term can also refer to the methods themselves or to the philosophical discussion of associated background assumptions. A method is a structured procedure for bri ...
like Lean and Six Sigma
Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in 1986.
Six Sigma strategies seek to improve manufacturing quality by identifying and removin ...
. This was done by measuring and managing them. Hammers contribution allowed corporations to achieve unparalleled and efficient improvements in their operating performance. Over a couple of years Hammer and CO was able to help multi companies capitalize on the power of process. His Ideas are still relevant today, it has embedded itself within business and organizations.
Hammer idea of revolution
Hammer's vision was not to fix anything but to restart, start from scratch, he believed that the re-engineering was misunderstood and misinterpreted. He Re-engineered the business process into a brand new structure designed to increase productivity and create more jobs among corporations. One of the ways that contributed to evolution of Business process
A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business g ...
where he redesigned the hierarchy of directors, managers, and workers. Hammer changed the traditional chain of command more into a collaborative relationship. This re-collaborated how managers would focus more on increase development of employees instead of supervising them. Hammers ideas allowed companies to make fundamental changes to their process and procedure. Which will overall increase their performance.
At the time, the Business model
A business model describes how a Company, business organization creates, delivers, and captures value creation, value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-pub ...
was old and outdated, Hammer was able to realize it needed to be integrated with the current economy. Hammer integrated the increased power of modern information technology. Which allowed multiple businesses to achieve some sufficient improvements to their productivity, lower cost, increase quality, better service. The new principle to this model was to encourage the Specialization of labor to an end to end processes, generally creating more value for the customer. Not only does it benefit the customer but it also will assist in escalating more job growth and production.
Publications
*''Reengineering the Corporation: A manifesto for Business Revolution'' (1993), which Hammer he co-authored with James A. Champy, was instrumental in capturing the focus of business community towards Business Process Reengineering (BPR). 2.5 million copies of the book were sold, and the book remained on the ''New York Times'' Best Seller list for more than a year.
*''The Reengineering Revolution'' (1995)
*''Beyond Reengineering'' (1996)
*''The Agenda'' (2001)
*''Faster, Cheaper, Better'' (2010), co-authored with Lisa Hershman
References
External links
Hammer and Company — Official website of the company run by Michael Hammer
{{DEFAULTSORT:Hammer, Michael
1948 births
2008 deaths
American computer scientists
20th-century American engineers
20th-century American economists
MIT School of Engineering alumni
MIT School of Engineering faculty
MIT Sloan School of Management faculty
People from Newton, Massachusetts