Merrill Edge is an
electronic trading platform
In finance, an electronic trading platform, also known as an online trading platform, is a computer software program that can be used to place orders for financial products over a network with a financial intermediary. Various financial products ...
and investment advisory service that provides self-directed and guided investment options for individuals and businesses. It is a subsidiary of
Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
and was launched in 2010 after the
merger
Mergers and acquisitions (M&A) are business transactions in which the ownership of a company, business organization, or one of their operating units is transferred to or consolidated with another entity. They may happen through direct absorpt ...
between
Merrill Lynch
Merrill Lynch, Pierce, Fenner & Smith Incorporated, doing business as Merrill, and previously branded Merrill Lynch, is an American investment management and wealth management division of Bank of America. Along with BofA Securities, the investm ...
and Bank of America. Merrill Edge offers a wide range of investment products, including
stocks
Stocks are feet and hand restraining devices that were used as a form of corporal punishment and public humiliation. The use of stocks is seen as early as Ancient Greece, where they are described as being in use in Solon's law code. The law de ...
,
bonds,
exchange-traded funds
An exchange-traded fund (ETF) is a type of investment fund that is also an exchange-traded product, i.e., it is traded on stock exchanges. ETFs own financial assets such as stocks, Bond (finance), bonds, currencies, debts, futures contracts, and ...
(ETFs),
margin lending,
mutual funds
A mutual fund is an investment fund that pools money from many investors to purchase securities. The term is typically used in the United States, Canada, and India, while similar structures across the globe include the SICAV in Europe ('investmen ...
, and
options.
As of 2025, Merrill Edge holds $500 billion in
assets
In financial accounting, an asset is any resource owned or controlled by a business or an economic entity. It is anything (tangible or intangible) that can be used to produce positive economic value. Assets represent value of ownership that can b ...
from 4+ million clients, and employed 4,000 advisors working in
bank branches and
call center
A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...
s. The firm focuses on the
mass affluent market. Merrill Edge receives revenue from interest income on cash and margin balances,
commissions for order execution, management services, and it does not engage in
payment for order flow
Payment for order flow (PFOF) is the compensation that a stockbroker receives from a market maker in exchange for the broker routing its clients' trades to that market maker. The market maker profits from the bid-ask spread and rebates a portion of ...
.
History
Launched on June 21, 2010, Merrill Edge is a "a no-frills brokerage unit" of
parent company
A holding company is a company whose primary business is holding a controlling interest in the Security (finance), securities of other companies. A holding company usually does not produce goods or services itself. Its purpose is to own Share ...
Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
's
retail banking
Retail banking, also known as consumer banking or personal banking, is the provision of services by a bank to the general public, rather than to companies, corporations or other banks, which are often described as wholesale banking (corporate ...
division.
Created after Merrill Lynch became a subsidiary of Bank of America in 2008, it contains the Merrill Lynch name and its employees are included in Merrill Lynch's number of employees.
It merged Bank of America's online investing platform (Quick & Reilly) and Merrill Lynch's
research
Research is creative and systematic work undertaken to increase the stock of knowledge. It involves the collection, organization, and analysis of evidence to increase understanding of a topic, characterized by a particular attentiveness to ...
, investment tools, and
call center
A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...
counsel.
At its inception, Merrill Edge had 500,000 customers from Bank of America's current clients.
Bank of America launched the product to compete with
Charles Schwab Corporation
The Charles Schwab Corporation is an American multinational Financial institution, financial services company. It offers banking, commercial banking, investing and related services including consulting, and wealth management advisory services ...
and
Fidelity Investments
Fidelity Investments, formerly known as Fidelity Management & Research (FMR), owned by FMR LLC and headquartered in Boston, Massachusetts, provides financial services. Established in 1946, the company is one of the largest asset managers in the ...
for the numerous fledgling investors unprepared for comprehensive advice.
Bank of America aimed to build
brand loyalty
In marketing and consumer behaviour, brand loyalty describes a consumer's persistent positive feelings towards a familiar brand and their dedication to purchasing the brand's products and/or services repeatedly regardless of deficiencies, a ...
among these younger investors who generally have strong technical skills and appreciate a higher degree of openness and personal oversight of their accounts.
In 2015, the five-year-old Merrill Edge had $118 billion in 2 million customers' investable assets.
It accumulated the assets through three main avenues: existing
Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
customers (which accounted for around a third of the assets held),
Merrill Lynch
Merrill Lynch, Pierce, Fenner & Smith Incorporated, doing business as Merrill, and previously branded Merrill Lynch, is an American investment management and wealth management division of Bank of America. Along with BofA Securities, the investm ...
referrals (which accounted for a marginally higher proportion of the assets), and marketing (which accounted for the rest).
Bank of America added
videoconferencing
Videotelephony (also known as videoconferencing or video calling) is the use of audio signal, audio and video for simultaneous two-way communication. Today, videotelephony is widespread. There are many terms to refer to videotelephony. ''Vide ...
kiosks to their bank branches in the
Los Angeles metropolitan area
Greater Los Angeles is the most populous metropolitan area in the U.S. state of California, encompassing five counties in Southern California extending from Ventura County in the west to San Bernardino County and Riverside County in the east, ...
and the
Washington metropolitan area
The Washington metropolitan area, also referred to as the National Capital Region, Greater Washington, or locally as the DMV (short for Washington, D.C., District of Columbia, Maryland, and Virginia), is the metropolitan area comprising Washing ...
to promote Merrill Edge and to allow customers to receive counsel from employees based in Arizona, Florida, and New Jersey. Bank of America marketed Merrill Edge on their locations' windows and
automated teller machine
An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account ...
s.
In 2012, Merrill Edge released Face Retirement, a product that age progresses a submitted photo of a person. The aim of the tool is to convince people to save for retirement earlier because a study has shown that younger people who think of themselves being older save more.
In 2015, Merrill Edge had 2,500 advisors working in
bank branches and
call center
A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...
s. Roughly 1,500 of the advisors worked in the bank branches. ''
The Wall Street Journal
''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'' reported in 2015 that Bank of America intends to increase by twofold Merrill Edge's banking branch employee number.
According to
Reuters
Reuters ( ) is a news agency owned by Thomson Reuters. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide writing in 16 languages. Reuters is one of the largest news agencies in the world.
The agency ...
, the service's "financial solution advisors" are "licensed
broker-dealer
In financial services, a broker-dealer is a natural person, company or other organization that engages in the business of trading securities for its own account or on behalf of its customers. Broker-dealers are at the heart of the securities and ...
s and bankers who are paid a
salary
A salary is a form of periodic payment from an employer to an employee, which may be specified in an employment contract. It is contrasted with piece wages, where each job, hour or other unit is paid separately, rather than on a periodic basis.
...
", whereas full-service brokers receive
commissions.
Aron Levine, the head of Preferred Banking and Merrill Edge, manages the bank branch advisors.
In a 2015 interview with ''
The Wall Street Journal
''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'', Aron Levine said the company was considering an "automated advice service".
Dozens of Bank of America workers worked on a
prototype
A prototype is an early sample, model, or release of a product built to test a concept or process. It is a term used in a variety of contexts, including semantics, design, electronics, and Software prototyping, software programming. A prototype ...
of the product, which was planned for release in 2016.
Merrill Edge began offering to customers
robo-advisor
Robo-advisors or robo-advisers are financial advisers that provide personalized financial advice and investment management online with moderate to minimal human intervention. A robo-advisor provides digital financial advice that is personalised b ...
s that employ
algorithm
In mathematics and computer science, an algorithm () is a finite sequence of Rigour#Mathematics, mathematically rigorous instructions, typically used to solve a class of specific Computational problem, problems or to perform a computation. Algo ...
s in February of 2017. At the end of 2017, assets of the largely self-directed and robo-advised customers at Merrill Edge totaled $177 billion.
In May 2018, Merrill Lynch along with Merrill Edge launched ESG model portfolios.
As of September 2019, Merrill Edge had $223 billion in client assets.
Merrill Edge joined brokerage wars in October of 2019 with unlimited free trades for roughly 6 million retail customers in Bank of America's Preferred Rewards loyalty program. Two months later, in December, it was extended to all self-directed accounts. Its predecessor had pioneered zero-dollar trades in 2006, for select investors.
[Investor's Business Daily](_blank)
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Products
Merrill Edge offers its services through an online platform, which includes a website
A website (also written as a web site) is any web page whose content is identified by a common domain name and is published on at least one web server. Websites are typically dedicated to a particular topic or purpose, such as news, educatio ...
and mobile app
A mobile application or app is a computer program or software application designed to run on a mobile device such as a smartphone, phone, tablet computer, tablet, or smartwatch, watch. Mobile applications often stand in contrast to desktop appli ...
. The platform provides clients with access to educational resources, research tools, and market insights to help them make informed investment decisions. Clients can also access a range of self-directed and guided investment portfolios.
The platform also provides clients with access to financial advisors who can help them navigate the investment landscape and provide personalized investment guidance through investment advisory
An Investment advisory, is a service that recommends certain securities
A security is a tradable financial asset. The term commonly refers to any form of financial instrument, but its legal definition varies by jurisdiction. In some countries ...
programs. Merrill Edge offers both phone and in-person consultations for clients enrolled in their Merrill Guided Investing ''with an Advisor'' program. Clients can also use the platform's robo-advisory service, Merrill Edge Guided Investing ''Online'', which provides automated investment management services.[Merrill Guided Investing review 2023](_blank)
/ref>
Merrill Edge's services are available to individual investors, as well as small business owners and corporate clients. The platform provides a range of account types, including individual and joint brokerage accounts, retirement accounts such as IRA, Roth IRA
A Roth IRA is an individual retirement account (IRA) under United States law that is generally not Taxation in the United States, taxed upon distribution, provided certain conditions are met. The principal difference between Roth IRAs and most othe ...
, custodial accounts for minors, as well as 529 plans for education savings.
For experienced investors Merrill Edge provides access to MarketPro, an advanced trading platform that provides advanced charting and analysis tools, as well as customizable trading layouts. In addition, Merrill Edge MarketPro offers real-time streaming data from major exchanges around the world, including NYSE
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
, and NASDAQ
The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
. The platform is available to all Merrill Edge clients at no additional cost and can be accessed via desktop, web, or mobile devices.[Forbes Advisor - Merrill Edge Review 2023](_blank)
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While Merrill Edge offers a range of investment options for its clients, there are some limitations to its offerings. For instance, the online brokerage does not provide access to more alternative assets
An alternative investment, also known as an alternative asset or alternative investment fund (AIF), is an investment in any asset class excluding capital stocks, bonds, and cash.
The term is a relatively loose one and includes tangible a ...
, such as cryptocurrency
A cryptocurrency (colloquially crypto) is a digital currency designed to work through a computer network that is not reliant on any central authority, such as a government or bank, to uphold or maintain it.
Individual coin ownership record ...
, foreign exchange (forex) or futures trading
In finance, a futures contract (sometimes called futures) is a standardized legal contract to buy or sell something at a predetermined price for delivery at a specified time in the future, between parties not yet known to each other. The item tr ...
. Additionally, it does not offer access to international markets or penny stocks. Furthermore, fractional share trading is not available, meaning you can only purchase a full share of a stock.
Merrill Edge offers a cash management account to hold un-invested cash. This account earns interest and offers convenient access to cash through debit cards and checks. Additionally, the automatic sweeps feature ensures that idle cash in investment accounts is automatically moved to the cash management account to earn interest.
The Difference between Merrill Edge and Merrill
Merrill, previously branded Merrill Lynch,Reuters - Bank of America drops 'Merrill Lynch' name in rebranding effort
/ref> and Merrill Edge are distinct entities, but they are affiliated and fall under the Bank of America umbrella. Merrill is a traditional, full-service wealth management
Wealth management (WM) or wealth management advisory (WMA) is an investment advisory service that provides financial management and wealth advisory services to a wide array of clients ranging from affluent to high-net-worth (HNW) and ultra-hi ...
firm that caters to high net worth and emerging affluent
Wealth is the abundance of valuable financial assets or physical possessions which can be converted into a form that can be used for transactions. This includes the core meaning as held in the originating Old English word , which is from an ...
investors. Its financial advisors are incentivized to build and maintain long-term relationships with wealthy clients. In contrast, Merrill Edge is a discount online brokerage platform that doesn't require an account minimum and offers commission-free trades for stocks and ETFs, while still granting access to the research and tools available to Merrill customers.
Referrals
Merrill Lynch brokers were told to refer customers with less than $250,000 in investments to Merrill Edge. The intent was for the brokers to focus on wealthier investors and for Merrill Edge to reciprocate by sending customers with more than $250,000 in investments to Merrill Lynch. In 2015, the Merrill Lynch Broker-dealer
In financial services, a broker-dealer is a natural person, company or other organization that engages in the business of trading securities for its own account or on behalf of its customers. Broker-dealers are at the heart of the securities and ...
incentive system changed to give brokers no money for managing accounts less than $250,000. In 2014, Merrill Edge referred 30,000 customers to Merrill Lynch and U.S. Trust. Converted referrals gave Merrill Lynch an additional $4 billion to manage, which when apportioned among Merrill Lynch's 14,000 advisors is roughly $285,700 and two referrals per adviser. When referred to Merrill Lynch, Merrill Edge's customers sometimes do not migrate their accounts because of the higher costs for trades.
Comparison to other electronic brokerage platforms
Merrill Edge has some advantages and disadvantages compared with other online brokers. Some of the advantages are:
* It offers $0 trades for stocks and ETFs.
* It provides access to high-quality research from Bank of America Merrill Lynch, Morningstar and CFRA.
* It has reliable customer service
Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and ...
and support at Bank of America locations.
* Merrill Edge offers full integration with Bank of America, allowing clients to manage their banking and brokerage needs under one roof.
Some of the disadvantages are.
* It charges high fees for some services, such as broker-assisted trades ($29.95), mutual fund transactions ($19.95) and margin rates (up to 8.625%).
* It does not support cryptocurrency trading or futures trading.
See also
Broker-dealer
In financial services, a broker-dealer is a natural person, company or other organization that engages in the business of trading securities for its own account or on behalf of its customers. Broker-dealers are at the heart of the securities and ...
Ultra-High-Net-Worth individual
High-Frequency Trading
High-frequency trading (HFT) is a type of algorithmic trading in finance characterized by high speeds, high turnover rates, and high order-to-trade ratios that leverages high-frequency financial data and electronic trading tools.Lin, Tom C. W. " ...
References
External links
*
{{Online brokerages
Bank of America
Merrill (company)
American companies established in 2010
Financial services companies established in 2010
Online brokerages