Mei (; or in
Taiwan), full name Dr. Mei-Ling Zhou (), is a fictional,
playable character appearing in the 2016 video game ''
Overwatch'', a team-based
first-person shooter developed by
Blizzard Entertainment. Outside of ''Overwatch'', Mei also appears in related media, as well as a playable character in the crossover
multiplayer online battle arena game ''
Heroes of the Storm''. She is a Chinese
climatologist and adventurer from
Xi'an,
China
China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
.
Mei is voiced by Chinese voice actress Yu "Elise" Zhang in both the English and Chinese language releases of ''Overwatch''.
Development and design
Mei was first announced in October 2015 at
BlizzCon; along with
D.Va and
Genji, she was one of the last heroes who was introduced into ''Overwatch'' prior to its official release. At the beginning, Blizzard wanted to design a hero who used frost to battle. At that time, the nationality of this hero was not decided yet, but the designers once thought to set the hero as a Canadian. Later, being impressed by the
ice and snow sculptures of
Harbin
Harbin (; mnc, , v=Halbin; ) is a sub-provincial city and the provincial capital and the largest city of Heilongjiang province, People's Republic of China, as well as the second largest city by urban population after Shenyang and largest ...
in
China
China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
, the design team finally decided to set the hero as Chinese.
Additionally, her initial design was more oriented towards being a
bounty hunter named "Frostbite", using her ice and frost powers in order to trap prey. However, as they developed her art style, the team found inspiration in an image of a "cute, nerdy scientist" which they loved, as it gave the idea that normal everyday people could be inspired to be a hero and be part of the Overwatch team.
One voice line of Mei's character was added into the game after being inadvertently inspired during a recording session by Zhang. Zhang had just flubbed one line and told Michael Chu, lead writer of Overwatch, and the recording engineer "sorry, sorry, sorry." Chu believed this was a great line, and used it along with other new lines to have Mei be apologetic, both sincerely and sarcastically, for her actions in-game.
Gameplay
Mei wields an Endothermic Blaster that can either freeze enemies in place with a short-range ice beam or shoot a long-range icicle projectile. Mei can also use the Blaster to encase herself in a solid ice block that blocks damage and heals her injuries, as well as erect temporary walls of solid ice with many versatile uses, primarily for blocking the enemies. Her ultimate ability is Blizzard, which calls down her personal weather modification drone Snowball to freeze all enemies in a wide radius.
Blizzard's designers have stated that for ''Overwatch 2'', Mei's abilities will be altered to reflect the new gameplay style they want for the game. In particular, while Mei's ice beam will still slow and damage enemies, it will no longer freeze them in place.
Appearances
''Overwatch''
In the ''Overwatch'' lore, Mei was employed by the titular organization to find the cause for the planet's changing climate, which had been variously blamed on the industry, the increasing
omnic population, and increased consumption of natural resources. While deployed at the "Ecopoint" Overwatch base in
Antarctica, Mei and the other scientists there were trapped by a polar storm that damaged the facility. Lacking sufficient resources to wait for a rescue, they decided to enter
cryostasis. Mei was the only survivor when she was found close to a decade later; by that time, Overwatch had disbanded, and all of the bases set up to monitor the
climate crisis had stopped functioning. Mei elected to carry on the work alone, accompanied by Snowball.
Mei is the main character of the
''Overwatch'' animated short "Rise and Shine", released during Blizzard's presentation at the August 2017
Gamescom. The short film is an expanded retelling of Mei's origin story.
''Heroes of the Storm''
Mei was added as a playable character to the crossover
multiplayer online battle arena game ''
Heroes of the Storm'' in June 2020. Her character in ''Heroes'' maintains most of the same abilities as in ''Overwatch'', though she is classified as a "tank" and has additional combat abilities.
Reception

As the first Chinese hero in Overwatch, Mei has garnered the interest of many players in China. Some players in China consider that Mei's background, combined with her pet phrase "Our world is worth fighting for", shows us a positive image of a female who determines to protect this world.
Meanwhile, some other Chinese players question the design of Mei, because she wears a thick jacket and this makes her look not as slim as most of the other female heroes in Overwatch.
Arnold Tsang, assistant art director of the game, clarified that Mei works in the polar regions and she has to wear thick clothes to keep warm.
During ''Overwatch''s 2016 holiday event, a new game mode centered on Mei was added, called "Mei's Snowball Offensive", with each player controlling Mei. Her ice shield and ice wall abilities were left unchanged, but her blaster was replaced with a single-shot snowball thrower that would be an instant kill if it hit an unshielded opponent. The blaster could be reloaded by finding a patch of snow that randomly appeared on the map. Mei's ultimate ability enabled her to fire the snowball blaster several times without reloading for a short period of time. In addition to this, Blizzard created a new Legendary (highest rarity) skin for Mei that could be awarded during this event, which included a reskinning of her ice block into a snowman. Players criticized this new skin for being considered as Legendary, commenting that it was only a recolor of her base skin with a hat puff, and tool. Jeff Kaplan acknowledged the complaints, stating "We just sort of make a gut call based off of what we think is cool. Coolness is very subjective, and based off of the community reaction it seems like our gauge was off on this one."
Prior to the launch of the 2021 Overwatch League season, a new skin for Mei was released based on a
mixed martial arts (MMA) outfit, named "MM-Mei". The skin gave Mei
cornrows, a hairstyle common to people of African descent, but also had been used by MMA Chinese fighter
Zhang Weili among other non-African people. Players criticized the skin as
cultural appropriation
Cultural appropriation is the inappropriate or unacknowledged adoption of an element or elements of one culture or identity by members of another culture or identity. This can be controversial when members of a dominant culture appropriate from ...
since there were other types of closely-braided hairstyles from MMA fighters Blizzard could have used instead, in addition to the fact that ''Overwatch'' had yet to feature a female character of African-descent where that hairstyle would be better suited.
Use by Hong Kong protesters and supporters
On October 6, 2019, Blizzard suspended professional ''
Hearthstone
''Hearthstone'' is a free-to-play online digital collectible card game developed and published by Blizzard Entertainment. Originally subtitled ''Heroes of Warcraft'', ''Hearthstone'' builds upon the existing lore of the ''Warcraft'' series by u ...
'' player Chung "Blitzchung" Ng Wai for making statements in support of the
ongoing protests in Hong Kong during a ''Grandmasters'' livestream interview, with Blizzard asserting that Blitzchung had violated rules related to their behavior and respecting Blizzard's image. Blizzard's actions were criticized globally, and as part of the reactions, Hong Kong protesters and others began to illustrate Mei as a supporter of the protests as a show of solidarity against Blizzard's decision.
References
{{Overwatch
2019–2020 Hong Kong protests
Antarctica in fiction
Cryonically preserved characters in video games
Female characters in animated films
Female characters in comics
Female characters in video games
Fictional characters from Shaanxi
Fictional Chinese people in video games
Fictional conservationists and environmentalists
Fictional earth scientists
Fictional female doctors
Fictional female scientists
Fictional inventors in video games
Fictional meteorologists
Fictional scientists in video games
Fictional sole survivors
Overwatch characters
Video game characters introduced in 2016
Video game characters with ice or cold abilities
Fictional characters with healing abilities