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A delivery drone is an
unmanned aerial vehicle An unmanned aerial vehicle (UAV) or unmanned aircraft system (UAS), commonly known as a drone, is an aircraft with no human pilot, crew, or passengers onboard, but rather is controlled remotely or is autonomous.De Gruyter Handbook of Dron ...
(UAV) designed to transport items such as packages, medicines, foods, postal mails, and other light goods. Large corporations like Amazon, DHL, and FedEx have started to use drone delivery services. Drones were used effectively in the fight against COVID-19, delivering millions of vaccines and medical supplies across the globe. Drone deliveries are highly efficient, significantly speeding up delivery times and avoiding challenges traditional delivery vehicles may encounter. Given their life-saving potential, use cases for medical supplies in particular have become the most widely tested type of drone delivery, with trials and pilot projects in dozens of countries such as Australia, Canada, Botswana, Ghana, Uganda, the UK, the US among others (see below). Delivery drones can be autonomous, semi-autonomous, or remote-controlled. The most common types of drones are terrestrial and aerial, however, they can also be aquatic.


Applications


Healthcare delivery

Drones have served a role in transporting critical healthcare supplies such as blood,
vaccine A vaccine is a biological Dosage form, preparation that provides active acquired immunity to a particular infectious disease, infectious or cancer, malignant disease. The safety and effectiveness of vaccines has been widely studied and verifi ...
s,
pharmaceutical drugs Medication (also called medicament, medicine, pharmaceutical drug, medicinal product, medicinal drug or simply drug) is a drug used to diagnose, cure, treat, or prevent disease. Drug therapy (pharmacotherapy) is an important part of the ...
, first aid equipment, and medical samples. Medical deliveries have the ability to navigate remote or otherwise inaccessible areas with more rapid response time in emergencies compared to ambulances. Medical drone delivery is credited with saving lives during emergency deliveries of blood in
Rwanda Rwanda, officially the Republic of Rwanda, is a landlocked country in the Great Rift Valley of East Africa, where the African Great Lakes region and Southeast Africa converge. Located a few degrees south of the Equator, Rwanda is bordered by ...
and post-hurricane relief in
Puerto Rico ; abbreviated PR), officially the Commonwealth of Puerto Rico, is a Government of Puerto Rico, self-governing Caribbean Geography of Puerto Rico, archipelago and island organized as an Territories of the United States, unincorporated territo ...
. Emergency drone deliveries also played a significant role in responding to the earthquakes in Haiti and Taiwan and various natural disasters in Nepal. Time is crucial in emergency situations, especially when victims require prompt medical treatment. During the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, drones made medical deliveries of
personal protective equipment Personal protective equipment (PPE) is protective clothing, helmets, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection. The hazards addressed by protective equipment include physical, elect ...
and
COVID-19 tests COVID-19 testing involves analyzing samples to assess the current or past presence of SARS-CoV-2, the virus that cases COVID-19 and is responsible for the COVID-19 pandemic. The two main types of tests detect either the presence of the viru ...
in the United States, Israel, and
Ghana Ghana, officially the Republic of Ghana, is a country in West Africa. It is situated along the Gulf of Guinea and the Atlantic Ocean to the south, and shares borders with Côte d’Ivoire to the west, Burkina Faso to the north, and Togo to t ...
. In partnership with the Ghana Ministry of Health, Zipline drones delivered thousands of COVID-19 vaccine vials in Ghana during 2020 and 2021. The University of British Columbia (UBC) has selected Drone Delivery Canada Corp for UBC's “ Remote Communities Drone Transport Initiative” program. This solution will be used to transport a variety of cargo for the benefit of the Stellat’en First Nation, located in the Fraser Lake area of Central Northern
British Columbia British Columbia is the westernmost Provinces and territories of Canada, province of Canada. Situated in the Pacific Northwest between the Pacific Ocean and the Rocky Mountains, the province has a diverse geography, with rugged landscapes that ...
. Irish drone-delivery startup Manna was ready to start deliveries as the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
started in March 2020. The company quickly restructured to start making essential deliveries of prescription medication and food to isolated residents in the village of
Moneygall Moneygall () is a village in County Offaly, bordering County Tipperary, in Ireland. It is situated on the R445 road between Dublin and Limerick. There were 374 people living in the village as of the 2022 census. Moneygall has a Catholic church ...
. Ireland's national health service, the HSE, designated Manna an essential service, and it took the company a week to pivot from the original plan of food delivery to delivering essential medical goods. Meanwhile, UK-based autonomous drone operator
Windracers Windracers is a UK-based manufacturer of autonomous cargo drones. Founded in 2017, its self-flying aircraft were originally conceived to bring down the cost of delivering humanitarian aid to remote communities. The long-distance unmanned aerial ...
completed its first successful unmanned aerial vehicle (UAV) flight in December 2020, taking medical supplies from Cornwall to the Isles of Scilly. In 2021, Skyports drones had begun a 3-month project, which later evolved into a trial, successfully carrying COVID-19 samples and test kits from Mull, Clachan-Seil and
Lochgilphead Lochgilphead (; ) is a town and former burgh in Argyll and Bute, Scotland, with a population of around 2,300 people. It is the administrative centre of Argyll and Bute Council. The village lies at the end of Loch Gilp (a branch of Loch Fyne) an ...
to
Lorn and Islands Hospital Lorn & Islands Hospital is a rural general hospital on the southern outskirts of Oban in Argyll, Scotland. It is managed by NHS Highland. History The hospital was designed by Reiach & Hall using a design solution that has been recognised as ...
in Oban, marking a significant milestone in the UK, being known as first in their kind. In August 2022, St Mary's Hospital on the Isle of Wight was selected to participate in a pilot scheme for receiving medicine delivered by delivery drones, with the shipments being flown in from the
Portsmouth Hospitals University NHS Trust Portsmouth Hospitals University NHS Trust is an NHS trust which provides healthcare services to Portsmouth and surrounding areas of Hampshire, and select services to a wider area. It runs the Queen Alexandra Hospital. History The trust was est ...
's pharmacy on the mainland.


Food delivery

Drones have been proposed as a solution for rapidly delivering prepared foods, such as pizzas, tacos, and frozen beverages. Drone delivery is a new way of delivering products to consumers. Rather than focusing on traditional delivery methods — people delivering via car, bicycle, or truck — this form of delivery gives the responsibility to a drone. Drone-based food delivery has the potential to transform the food industry by combining technology and taste. Drones move quickly and precisely through urban sprawl, bringing hot meals right to people's doorsteps. They can move through the sky, assuring punctual deliveries with the least amount of human intervention, considered by some a symphony of efficiency. By adopting this innovation, restaurants may increase customer satisfaction and reach a wider audience. Drone delivery promotes sustainability by cutting down on delivery times and carbon emissions. .
Foodpanda Foodpanda (stylized as foodpanda) is a Singaporean online food and grocery delivery platform owned by Berlin-based Delivery Hero. Foodpanda operates as the lead brand for Delivery Hero in Asia, with its headquarters in Singapore. It is currently ...
has piloted food deliveries in
Singapore Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
using
multirotor A multirotor or multicopter is a rotorcraft with more than two lift-generating rotors. An advantage of multirotor aircraft is the simpler rotor mechanics required for flight control. Unlike single- and double-rotor helicopters which use complex ...
drones from
ST Engineering ST Engineering, is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, the group reported a revenue of ov ...
and in
Pakistan Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the List of countries and dependencies by population, fifth-most populous country, with a population of over 241.5 million, having the Islam by country# ...
using
VTOL A vertical take-off and landing (VTOL) aircraft is one that can takeoff and landing, take off and land vertically without relying on a runway. This classification can include a variety of types of aircraft including helicopters as well as thrust- ...
drones. Early prototypes of food delivery drones include the Tacocopter demonstration by Star Simpson, which was a
taco A taco (, , ) is a traditional Mexican cuisine, Mexican dish consisting of a small hand-sized corn tortilla, corn- or Flour tortilla, wheat-based tortilla topped with a Stuffing, filling. The tortilla is then folded around the filling and fing ...
delivery concept utilizing a smartphone app to order drone-delivered tacos in the
San Francisco San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...
area. The revelation that it did not exist as a delivery system or app led to it being labelled a hoax. A similar concept named the "burrito bomber" was tested in 2012.


Postal delivery

Different postal companies from Australia, Switzerland, Germany, Singapore, and the United Kingdom have undertaken various drone trials as they test the feasibility and profitability of unmanned delivery drone services. The
USPS The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal serv ...
has been testing delivery systems with the potential to integrate them into their mailing services. The postal service seeks to gather information from UAS operators and developers to possibly provide them with the necessary equipment and aircraft. In 2021
Windracers Windracers is a UK-based manufacturer of autonomous cargo drones. Founded in 2017, its self-flying aircraft were originally conceived to bring down the cost of delivering humanitarian aid to remote communities. The long-distance unmanned aerial ...
' drones were used to deliver post between Kirkwall and North Ronaldsay in Scotland's Orkney Islands in a two-week trial carried out by Royal Mail to help better connect remote island communities and reduce carbon emissions. The usage of drones could result in decreased delivery times, as current methods of delivery by ferry are commonly affected by weather. The Greek postal service ELTA has made an agreement with drone cargo company Dronamics for the usage of drones regarding postage. The desired goal of this agreement is same-day delivery for all users as well as making postal services more accessible and at a lower price point for Greece. In the United Kingdom, the
Royal Mail Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services. It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels) ...
has earmarked a plan for a fleet of 500 drones to deliver post and parcels to remote communities.


Retail delivery

Google, Amazon, 7-Eleven and Walmart have conducted trials using drones to deliver merchandise. Google is operating on a test basis in Australia, while Amazon, Walmart, and 7-Eleven have been piloting drone delivery programs in the United States. Such applications are expected to help decrease the environmental impact of the merchandise industry. Research shows that using drones for small package deliveries can significantly reduce carbon emissions compared to traditional delivery trucks. A study by Lawrence Livermore National Laboratory highlighted that drone delivery of a small package could result in about 0.42 kg of greenhouse gas emissions per package in California, a 54% reduction compared to truck deliveries, which emit about 1 kg of greenhouse gases per package. The improvement varies by region due to the carbon intensity of local electricity grids used to charge the drones. The study states Missouri is an example of a state where the electricity grid is not quite as efficient as California's electricity grid. As for efficiency and resiliency, drone deliveries improve supply chain resiliency. Drones have been used effectively to maintain supply chains and limit physical contact, as seen during COVID-19. Drones are able to deliver medical supplies and other essential goods. In Virginia, for example, drone deliveries were found to potentially reduce annual road use by up to 294 million miles and significantly decrease carbon emissions. Drone delivery provides a great solution for inventory management in retail. By leveraging drones for frequent, small-scale deliveries, retailers can minimize their reliance on large shipments from distribution centers. This shift allows retailers to maintain optimal inventory levels, effectively reducing storage costs and the risks associated with overstocking or stockouts. Additionally, drones enable swift restocking of inventory at retail outlets, ensuring a consistent availability of products for customers. This agile inventory management approach not only enhances operational efficiency but also enables retailers to respond more effectively to fluctuating customer demands, ultimately leading to increased sales and greater customer satisfaction.


Ship resupply

The shipping line
Maersk (), usually known simply as Maersk ( ), is a Danish Freight transport, shipping and logistics company founded in 1904 by Arnold Peter Møller and his father Peter Mærsk Møller. Maersk's business activities include Port operator, port operat ...
and the
Port of Rotterdam The Port of Rotterdam is the largest seaport in Europe, and the world's largest seaport outside of Asia, located in and near the city of Rotterdam, in the province of South Holland in the Netherlands. From 1962 until 2004, it was the List of bus ...
have experimented with using drones to resupply offshore ships instead of sending smaller boats. In the realm of maritime logistics, the integration of unmanned aerial systems (UAS), particularly automated vertical takeoff and landing (VTOL) drones, presents a transformative opportunity. These drones offer several advantages, including cost savings, operational efficiency, and environmental sustainability. Cost savings are a significant benefit, as fleets of less expensive VTOL UAS aircraft for maritime resupply can markedly reduce costs for commercial shipping and energy companies. Furthermore, operational efficiency is enhanced, with drones minimizing downtime and ensuring swift deliveries to offshore locations. From an environmental standpoint, VTOL UAS aircraft operate on electricity, producing zero emissions, thereby offering a cleaner and more sustainable alternative to traditional delivery methods. Skyports Drone Services has partnered with Thome Group and Wilhelmsen Ships Agency so that they can begin using drones as a method of transportation. Skyports Drone Services brings their advancements in the Advanced Air Mobility (AAM) industry to decrease delivery times and environmental damages in the Maritime supply chain around Singapore.


Military resupply

The Marine Corps has been looking into using TRUAS drones, or Tactical Resupply Unmanned Aircraft Systems for basic military resupply. The drones will be able to provide a much faster resupply in more dangerous areas compared to traditional methods. The TRAUS drones planned for use by the Marine Corps will fly automatically to the programmed destination with the ability to transport 150 pounds over a range of 9 miles. The Naval Air Warfare Center Aircraft Division (NAWCAD) has been instrumental in developing the Blue Water Maritime Logistics UAS, a drone designed for long-range naval ship-to-ship and ship-to-shore cargo transport. This drone is made to meet specific military requirements, including the ability to operate in challenging environments like open waters and heavy winds. It can carry essential cargo and spare parts up to 20 pounds to distances of about 25 miles without needing to refuel. In the future, the Navy plans to integrate these drone capabilities more fully into fleet operations. This integration includes testing and refining the drones' capabilities through further trials and demonstrations in varied scenarios. The goal is to solidify the role of drones in enhancing the logistical support of naval operations while ensuring the safety and efficiency of these systems. On April 11, 2023, the U.S Department of Defense announced that it was going to contribute 8 million dollars for 21 new delivery drones. These new drones are called the TRV-150C. The TRV-150C can deliver food, water, ammunition, weapons, and medical supplies. An additional benefit to the TRV-150C is its small size that allows only one person to carry the UAV in a special carrying case. The TRV-150C is still under production and should be finished by 2025. The British
Royal Navy The Royal Navy (RN) is the naval warfare force of the United Kingdom. It is a component of His Majesty's Naval Service, and its officers hold their commissions from the King of the United Kingdom, King. Although warships were used by Kingdom ...
began testing
Windracers Windracers is a UK-based manufacturer of autonomous cargo drones. Founded in 2017, its self-flying aircraft were originally conceived to bring down the cost of delivering humanitarian aid to remote communities. The long-distance unmanned aerial ...
' fixed-wing autonomous drone in 2022. In September 2023, Windracers' self-flying aircraft landed on a
Royal Navy The Royal Navy (RN) is the naval warfare force of the United Kingdom. It is a component of His Majesty's Naval Service, and its officers hold their commissions from the King of the United Kingdom, King. Although warships were used by Kingdom ...
carrier at sea as a trial for moving supplies between ships without the need to launch traditional helicopters. In May 2024,
Windracers Windracers is a UK-based manufacturer of autonomous cargo drones. Founded in 2017, its self-flying aircraft were originally conceived to bring down the cost of delivering humanitarian aid to remote communities. The long-distance unmanned aerial ...
revealed that it has been conducting intelligence, surveillance, and reconnaissance (ISR) and supporting resupply for the Armed Forces of Ukraine since 2023.


Agriculture

The prospects of delivery drone technology in farming were initially realized in Japan in 1986 to address rice shortages. Originally, drones entered the agriculture scene for non-spraying applications. This included crop and field-condition data collection to increase profitability within crop production. Delivery drones have multiple applications in the agriculture sector today. Uses include monitoring irrigation equipment, soil health, pest control, fertilizer spraying, and livestock harvesting. Drones capture valuable information, which includes soil characteristics, location of drainage tiles, crop nutrient stress levels, crop emergence or stand count, weed species and infestation level, and detection of insects and diseases. The benefits of drones in agriculture for increasing crop yields, cutting costs, and enhancing efficiency are especially being recognized considering the growing challenges to farming posed by climate change. Although regulations and usage vary, the United States, China, France, Germany, Australia, and New Zealand are among the countries increasingly and successfully incorporating UAVs into their farming infrastructure. Regulatory and financial obstacles are attributed as reasons for limited agricultural drone use in Africa and South American regions. Today, geographical information systems and specialized software are used in addition to tractors or combines on the ground. There have been programs made to guide drones as they fly over the field. Drones are used in a variety of ways that benefit agricultural growth. Drones can be programmed to detect variations in plant numbers, health, height and other statistics. Drones are also used to apply pesticides to certain crop areas that need it.


Regulation

In February 2014, the prime minister and cabinet affairs minister of the
United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective monarchy made up of Emirates of the United Arab E ...
(UAE) announced that the UAE planned to launch a fleet of UAVs for civilian purposes.Kerr, Simon (11 February 2014
UAE to develop fleet of drones to deliver public services
The Financial Times, World News, Retrieved 12 February 2014
Plans were for the UAVs to use fingerprint and eye-recognition systems to deliver official documents such as passports, ID cards, and licenses, and supply emergency services at accidents. A battery-powered prototype four-rotor UAV about half a meter across was displayed in
Dubai Dubai (Help:IPA/English, /duːˈbaɪ/ Help:Pronunciation respelling key, ''doo-BYE''; Modern Standard Arabic, Modern Standard Arabic: ; Emirati Arabic, Emirati Arabic: , Romanization of Arabic, romanized: Help:IPA/English, /diˈbej/) is the Lis ...
.Sleiman, Mirna (10 February 2014
Aerial ID card renewal: UAE to use drones for government services
Reuters, Retrieved 12 February 2014
In the United States, initial attempts at commercial use of UAVs were blocked by FAA regulation but were later allowed. In June 2014, the FAA published a document that listed activities not permitted under its regulations, including commercial use, which the organization stated included "delivering packages to people for a fee" or offered as part of a "purchase or another offer." The agency issued waivers to many organizations for less restrictive commercial uses, but each had to apply individually. In August 2016, the FAA adopted Part 107 rules that allowed limited commercial use by right. Drone operation under these rules is restricted to line-of-sight of the pilot and is not allowed over people, implying many applications, like delivery to populated areas, still requires a waiver. They also require the UAVs weigh less than , fly up to a maximum of , at a speed of no greater than , only be operated during daytime, and that drone operators must also qualify for flying certificates and be at least 16 years old. In 2019, the FAA began certifying drone delivery companies under conventional charter airline Part 135 rules, with some accommodations for drones (such as that the pilot manual did not need to be carried on board). In preparation for higher volumes of drone traffic, the FAA finalized the
Remote ID Unofficial remote ID compliance label Remote ID is a regulation of the US Federal Aviation Administration (FAA) that requires registered drones— unmanned aircraft systems or UAS—to broadcast certain identifying and location information during ...
regulation in December 2020, giving manufacturers 18 months and operators 30 months to comply with the requirement for self-identification transmissions outside of designated areas. At the same time, the FAA added an Operations Over People and at Night rule to Part 107. Nighttime operations require anti-collision lights and additional pilot training. For flight over people or moving vehicles, drones are put into four categories depending on the capability of injury to people, with the least restricted category having a full Part 21 airworthiness certificate.


Early experiments

The concept of drone delivery entered the mainstream with
Amazon Prime Air Amazon Prime Air, or simply Prime Air, is a drone delivery service operated by Amazon. The service uses delivery drones to autonomously fly individual packages to customers, and launched in 2022. The service currently operates in two cities in ...
Amazon.com Amazon.com, Inc., doing business as Amazon, is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevu ...
founder
Jeff Bezos Jeffrey Preston Bezos ( ;; and Robinson (2010), p. 7. ; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president and CEO of Amazon, the world's largest e-commerce and clou ...
' December 2013 announcement that Amazon was planning rapid delivery of lightweight commercial products using UAVs. Amazon's press release was met with skepticism, with perceived hurdles including federal and state regulatory approval, public safety, reliability, individual privacy, operator training and certification, security (hacking), payload thievery, and logistical challenges. In December 2013, in a research project of Deutsche Post AG subsidiary
DHL DHL (originally named after founders Dalsey, Hillblom and Lynn) is a multinational Import-Export Expert Company, founded in the United States and headquartered in Bonn, Germany. It provides courier, package delivery, and express mail service, ...
, a sub-kilogram quantity of medicine was delivered via a prototype Microdrones "Parcelcopter", raising speculation that
disaster relief Emergency management (also Disaster management) is a science and a system charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. Emergency management, despite its name, does not actu ...
may be the first industry the company will use the technology. In August 2014,
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
revealed it had been testing UAVs in
Australia Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
for two years. The
Google X X Development LLC, doing business as X (formerly Google X), is an American semi-secret research and development facility and organization founded by Google in January 2010. X has its headquarters about a mile and a half from Google's corporate ...
program known as "
Project Wing Wing Aviation LLC, doing business as Wing, is a subsidiary of Alphabet Inc. that develops a drone delivery system and UTM systems. The company completed its first deliveries in 2014. The company has operations in Australia, the United States, F ...
" announced an aim to produce drones that can deliver products sold via e-commerce. In February 2015,
Hangzhou Hangzhou, , Standard Mandarin pronunciation: ; formerly romanized as Hangchow is a sub-provincial city in East China and the capital of Zhejiang province. With a population of 13 million, the municipality comprises ten districts, two counti ...
-based e-commerce provider
Ali Baba "Ali Baba and the Forty Thieves" () is a folk tale in Arabic added to the ''One Thousand and One Nights'' in the 18th century by its French translator Antoine Galland, who heard it from Syrian storyteller Hanna Diyab. As one of the most popu ...
started delivery drone service in a partnership with Shanghai YTO Express in which it delivered tea to 450 customers around select cities in China In 2015, an Israeli startup Flytrex partnered with AHA, Iceland's largest
eCommerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile comm ...
website, and together they initiated a drone delivery route which demonstrated reducing delivery time from 30 minutes, to less than 5 minutes. In March 2016, Flirtey conducted the first fully autonomous FAA approved drone delivery in an urban setting in the U.S. A partnership between
7-Eleven 7-Eleven, Inc. is an American convenience store chain, headquartered in Irving, Texas. It is a wholly owned subsidiary of Seven-Eleven Japan, which in turn is owned by the retail holdings company Seven & I Holdings. The chain was founde ...
and Flirtey resulted in the first FAA-approved delivery to a residence in the United States in July 2016, delivering a frozen
Slurpee Slurpee is the brand name for carbonated slushies sold by 7-Eleven and its subsidiaries A-Plus, Speedway, & Stripes Convenience Stores. The brand originated in 1966 when 7-Eleven made a licensing deal with The Icee Company to sell slushi ...
. The following month, the company partnered with Domino's in New Zealand to launch the first commercial drone delivery service. In China,
JD.com JD.com, Inc., also known as JINGDONG (), formerly called 360buy,
, Retrieved 3 December 2013
has been developing drone delivery capabilities. As of June 2017, JD.com had seven different types of delivery drones in testing across four provinces in China (Beijing, Sichuan, Shaanxi and Jiangsu). The drones are capable of delivering packages weighing between 5 and 30 kg (11 to 66 lb) while flying up to 100 km/h (62 mph). The drones fly along fixed routes from warehouses to special landing pads where one of JD.com's 300,000 local contractors then delivers the packages to the customers’ doorsteps in the rural villages. The e-commerce giant is also working on a 1 metric ton (1,000 kg) delivery drone which will be tested in Shaanxi. In January 2018,
Boeing The Boeing Company, or simply Boeing (), is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, and missiles worldwide. The company also provides leasing and product support s ...
unveiled a prototype of a cargo drone for up to 500 lb (227 kg) payloads, an electric flying testbed that completed flight tests at the Boeing Research & Technology research center in
Missouri Missouri (''see #Etymology and pronunciation, pronunciation'') is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. Ranking List of U.S. states and territories by area, 21st in land area, it border ...
.


Commercial systems


Zipline

Zipline A zip-line, zip line, zip-wire, flying fox, or death slide''Who Really Benefits from Tourism'', Publ. Equations, Karnataka, India, 2010. Working Papers Series. "Canopy Tourism"page 37/ref>Jacques Marais, Lisa De Speville, ''Adventure Racing'', ...
is a well established service which delivers medical supplies to hospitals through automated drones. Zipline's drones are made up of three main components, foam chassis, wings, and a battery unit. It has two motors to keep the drone flying with a cargo compartment to hold goods, until they are parachuted down to the delivery site. In 2016,
Zipline A zip-line, zip line, zip-wire, flying fox, or death slide''Who Really Benefits from Tourism'', Publ. Equations, Karnataka, India, 2010. Working Papers Series. "Canopy Tourism"page 37/ref>Jacques Marais, Lisa De Speville, ''Adventure Racing'', ...
began their partnership with the government of
Rwanda Rwanda, officially the Republic of Rwanda, is a landlocked country in the Great Rift Valley of East Africa, where the African Great Lakes region and Southeast Africa converge. Located a few degrees south of the Equator, Rwanda is bordered by ...
to construct and operate a medical distribution center in
Muhanga Muhanga (former Gitarama, renamed in 2006) is a List of cities in Rwanda, city in Rwanda, in the Muhanga District, in Southern Province, Rwanda, Southern Province. The city is situated above sea level. Though officially part of the Southern Pr ...
. Rwanda has a mountainous geography, poor road conditions, and a long rainy season, making an aerial delivery system more cost efficient and timely than traditional road-based deliveries. As of May 2018, they had delivered over 7,000 units of blood using drones. By October 2020, Zipline had made over 70,000 medical deliveries by drone and expanded operations across Rwanda and Ghana. Their drones are small fixed-wing electric airplanes, enabling them to fly fast and over long distances (up to 180 km round-trip on a single charge), in all weather seen in Rwanda. Zipline drones use an
assisted take-off In aviation, assisted takeoff is any system for helping aircraft to get into the air (as opposed to strictly under its own power). The reason it might be needed is due to the aircraft's weight exceeding the normal maximum takeoff weight, insuf ...
to enter flight, and for landing they use an
arresting gear An arresting gear, or arrestor gear, is a mechanical system used to rapidly decelerate an aircraft as it lands. Arresting gear on aircraft carriers is an essential component of naval aviation, and it is most commonly used on CATOBAR and STOBA ...
-inspired mechatronic recovery system. During a delivery, the Zipline drone does not land, but instead descends to a low height and drops the package to the ground, slowed by a
parachute A parachute is a device designed to slow an object's descent through an atmosphere by creating Drag (physics), drag or aerodynamic Lift (force), lift. It is primarily used to safely support people exiting aircraft at height, but also serves va ...
-like air brake. In 2020, Zipline began deliveries between
Novant Health Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals across the Southeast United States. Its network consists of more than 2,000 physicians and 40,000 employees at more than 850 locations, incl ...
facilities in
Kannapolis Kannapolis () is a city in Cabarrus and Rowan Counties in the U.S. state of North Carolina, northwest of Concord and northeast of Charlotte, and is a suburb in the Charlotte metropolitan area. The city of Kannapolis was incorporated in 1984. ...
and
Huntersville, North Carolina Huntersville is a large suburban town in northern Mecklenburg County, North Carolina Mecklenburg County () is a County (United States), county located in the southwestern region of the U.S. state of North Carolina, in the United States. As o ...
. As of April 2024, the company has made over 1 million deliveries to customers. Flying over 70 million autonomous commercial miles and delivering over 10 million products.


Wing

The company
Wing A wing is a type of fin that produces both Lift (force), lift and drag while moving through air. Wings are defined by two shape characteristics, an airfoil section and a planform (aeronautics), planform. Wing efficiency is expressed as lift-to-d ...
incubated by
Google X X Development LLC, doing business as X (formerly Google X), is an American semi-secret research and development facility and organization founded by Google in January 2010. X has its headquarters about a mile and a half from Google's corporate ...
began commercial deliveries in
Christiansburg, Virginia Christiansburg (formerly Hans Meadows) is a town in the southwestern portion of Montgomery County, Virginia, United States. It has served as the seat of government for the county since 1792, when it was formally recognized by the Virginia Gener ...
in October, 2019. It carries parcels up to three pounds, using a tether for the final drop. As of April 2020, shippers were limited to FedEx, Walgreens, Sugar Magnolia, Mockingbird Café, and Brugh Coffee.Wing drones now deliver coffee and pastries for Virginia town
/ref> Wing had obtained an FAA Part 135 air carrier certificate in April, 2019, which allowed it to charge to carry third-party cargo, and to operate out of the line of sight of the pilot. Such waivers and other permissions for drone use are granted by the BVLOS (beyond visual line of sight) Aviation Rule Making Committee. It also delivered over a thousand meals to
Virginia Tech The Virginia Polytechnic Institute and State University, commonly referred to as Virginia Tech (VT), is a Public university, public Land-grant college, land-grant research university with its main campus in Blacksburg, Virginia, United States ...
students and employees in a fall 2016 test program. Wing also operates in other regions of the world such as
Canberra Canberra ( ; ) is the capital city of Australia. Founded following the Federation of Australia, federation of the colonies of Australia as the seat of government for the new nation, it is Australia's list of cities in Australia, largest in ...
,
Logan, Queensland The City of Logan is a local government area (LGA) located in the south of Greater Brisbane in South East Queensland (SEQ), Australia. Situated between the City of Brisbane to the north and the City of Gold Coast to the south, the City of Logan ...
, and
Helsinki Helsinki () is the Capital city, capital and most populous List of cities and towns in Finland, city in Finland. It is on the shore of the Gulf of Finland and is the seat of southern Finland's Uusimaa region. About people live in the municipali ...
, and has plans to expand its services further. Wing announced it had conducted around 100,000 drone deliveries in August 2021, since launching trial services in September 2019. Wing uses two aircraft designs. The first features 12 hover motors and two cruise motors, which is the faster of the two flying machines, while the second design has four cruise motors and a slightly longer wing. Combining hover and cruise motors allows the aircraft greater maneuverability and speed for navigating urban environments.


DHL

An early pioneer in the drone delivery department partnered with UAV manufacturer Microdrones in December 2013. This pilot program took place in the City of Bonn and delivered pharmaceuticals to employees at DHL's headquarters in Germany. This project led to the DHL Parcelcopter which was tested in 2014 with a pilot project between the North Sea island of Juist and the mainland. The Parcelcopter was able to carry up to 1.2 kg of medicine across the sea over a distance of about 12 km in 15 to 25 minutes.  This proved to DHL that drone delivery was feasible but the company ceased Parcelcopter operations in August 2021.


UPS

As of May, 2020, UPS has made over 3,700 paid drone deliveries under Part 107 rules to
WakeMed WakeMed Health and Hospitals is a 919-bed healthcare system with multiple facilities placed around the metropolitan Raleigh, North Carolina area. WakeMed's main campus is located on New Bern Avenue in Raleigh, North Carolina. WakeMed serves m ...
Hospital in
Raleigh, North Carolina Raleigh ( ) is the List of capitals in the United States, capital city of the U.S. state of North Carolina. It is the List of municipalities in North Carolina, second-most populous city in the state (after Charlotte, North Carolina, Charlotte) ...
. In May 2020, UPS began taking prescriptions via drone under part 107 rulesUPS to use drones to deliver medicines to retirement homes in Florida
/ref> about half a mile from a CVS to a central location in
The Villages, Florida The Villages is a census-designated place (CDP) in Sumter, Marion, and Lake counties in the U.S. state of Florida. It forms the core of a broader master-planned, age-restricted community of the same name. Located in central Florida, approxi ...
, from which a UPS employee makes the home delivery by golf cart. In 2020, UPS also began drone deliveries between the central Wake Forest Baptist Medical Center campus in Winston-Salem and the health system's other locations. Another delivery service began for
UC San Diego Health UC San Diego Health is the academic health system of the University of California, San Diego in San Diego, California. It is the only academic health system serving San Diego and has one of three adult Level I trauma centers in the region. In o ...
. In June 2019, UPS Flight Forward obtained a Part 135 Air Carrier certificate from the FAA, allowing longer-distance and nighttime flights.


Amazon Prime Air

Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
's intentions to launch a drone delivery service were first announced in 2013 with the announcement of their "octocopers" prototype. Deliveries are carried out within 30 minutes without human operation, using drones that carry loads of five pounds or less. Amazon currently offers this service to two locations in the U.S., including College Station, Texas and Lockeford, California. Prime Air safely delivers Amazon packages within these areas to customers in less than an hour. In 2024, Amazon was granted
Federal Aviation Administration The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
(FAA) approval to begin delivery drone tests in the US state of Arizona.


Manna

Founded in 2019, Manna operates a fleet of delivery drones in Ireland, with . Manna was the first company in Europe to receive a European-wide license to operate commercial drone deliveries. Their drone carries 3.5 kg (~8 lb) with ~30,000 cm3. With commercial partnerships with Tesco, Unilever, Coca-Cola, Samsung and local vendors of pharmacy, takeaway food, coffee, pastries, books and hardware store, Manna has completed over 100,000 delivery flights as of March 2022.


Swoop Aero

Swoop Aero has been operating commercially for over 4 years, and up until this point has developed a network that delivers health supplies to some of the most inaccessible locations such
Nsanje Nsanje (formerly Port Herald) is the main city in Nsanje District within the Southern Region of Malawi. The intense urbanization in the fertile Shire River valley has formed an extensive urbanized zone that runs from the city of Bangula, furth ...
and
Chikwawa Chikwawa is a town with a population of 6,114 according to the 2018 census located in the Southern Region of Malawi on the west bank of the Shire River. It is the administrative capital of the Chikwawa District. Chikwawa lies almost south of B ...
districts in Southern Malawi, assisting over 650,000 people. As a whole, the company serves over 4.5 million people in 6 continents, hoping to reach 1 billion by the year 2030. During the COVID-19 pandemic, they would be recognized as the first company in the world to remotely pilot commercially used drones from another country. Swoop's drones are capable of completing round trips of around and can carry a maximum weight of 18 kg, which works out as 10 test kits or up to 50 vials of blood. The drones have a wingspan of 2.4m (nearly 8 feet) and are required to fly below 122m (about 400 feet) to ensure they do not collide with manned aircraft.


Matternet

Matternet was founded in 2011. In 2018 they raised $16 million dollars funded by Boeing HorizonX Ventures. They were the first non-military drone company to attain the FAA's
Type Certification A type certificate signifies the airworthiness of a particular category of aircraft, according to its manufacturing design (''type design''). Certification confirms that the aircraft of a new type intended for serial production is in compliance w ...
. They launched a pilot program in March 2019 with
UPS UPS most commonly refers to: * Uninterruptible power supply, a device which provides continuous power to electronics * United Parcel Service, an American courier company UPS or ups may also refer to: Companies and organizations United Parcel S ...
and WakeMed Hospital in Raleigh, North Carolina, delivering medical supplies. In October 2024, they were the first to pilot home drone deliveries in Silicon Valley.


Research

Drone technology is continuing to advance with the different efforts of scientific research being held. The global commercial drone market was valued at about $8 billion in 2022 and is projected to hit $47 billion by 2030. Drone improvements include advances in autonomous flight, composite materials, next-generation batteries, extended flight times, and payload capacities. As technology further advances, drones will be integrated with artificial intelligence and machine learning. The future of drone delivery is promising in different applications of drone delivery.


Illegal deliveries

Drug cartels have used UAVs to transport contraband, sometimes using GPS-guided UAVs. From 2013 and 2015, UAVs were observed delivering items into prisons on at least four occasions in the United States while four separate but similar incidents occurred in Ireland, Britain, Australia and Canada as well. Though not a popular way of smuggling items into prisons, corrections officials state that some individuals are beginning to experiment with UAVs. In November 2013, four people in
Morgan, Georgia Morgan is a city in Calhoun County, Georgia, United States. The population was 1,741 at the 2020 census. The city is the county seat of Calhoun County. History Morgan was founded in 1854 as seat of the newly formed Calhoun County. It was incor ...
, were arrested for allegedly attempting to smuggle contraband into Calhoun State Prison with a hexacopter. In June 2014, a
quadcopter A quadcopter, also called quadrocopter, or quadrotor is a type of helicopter or multicopter that has four rotors. Although quadrotor helicopters and convertiplanes have long been flown experimentally, the configuration remained a curiosity ...
crashed into an exercise yard of
Wheatfield Prison Wheatfield Place of Detention () is a closed, medium security prison in Dublin, Ireland. It is on Cloverhill Road, Cherry Orchard, Dublin 22. It receives male prisoners of 17 years of age and older from the counties of Louth, Meath, Monaghan, W ...
, Dublin. The quadcopter collided with wires designed to prevent helicopters landing to aid escapes, causing it to crash. A package containing drugs hung from the quadcopter and was seized by prisoners before prison staff could get to it. Between 2014 and 2015, at two prisons in
South Carolina South Carolina ( ) is a U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders North Carolina to the north and northeast, the Atlantic Ocean to the southeast, and Georgia (U.S. state), Georg ...
, items such as drugs and cell phones were flown into the area by UAVs with authorities and one prison was unaware of how many deliveries were successfully being brought into the facility before gaining the attention of authorities. In January 2025, the
Chief Inspector of Prisons His Majesty's Chief Inspector of Prisons is the head of HM Inspectorate of Prisons and the senior inspector of prisons, young offender institutions and immigration service detention and removal centres in England and Wales. The current chief inspe ...
in the United Kingdom claimed that drug gangs flying drones in airspace above prisons was a national security threat.


Technology


Aircraft configuration

A delivery drone's is typically defined by the use-case of what is being delivered, and where it must be delivered to. A common configuration is a
multirotor A multirotor or multicopter is a rotorcraft with more than two lift-generating rotors. An advantage of multirotor aircraft is the simpler rotor mechanics required for flight control. Unlike single- and double-rotor helicopters which use complex ...
- such as a quadcopter or octocopter - which is a drone with horizontally-aligned propellers. Another common configuration is a
fixed-wing A fixed-wing aircraft is a heavier-than-air aircraft, such as an airplane, which is capable of flight using Lift (force), aerodynamic lift. Fixed-wing aircraft are distinct from rotorcraft, rotary-wing aircraft (in which a Helicopter rotor, r ...
design. A multirotor design provides power to lift the drone and payload, redundancy to
powertrain In a motor vehicle, the powertrain comprises the main components that generate engine power, power and deliver that power to the road surface, water, or air. This includes the internal combustion engine, engine, transmission (mechanics), trans ...
failure, and an ability to hover and descend vertically (
VTOL A vertical take-off and landing (VTOL) aircraft is one that can takeoff and landing, take off and land vertically without relying on a runway. This classification can include a variety of types of aircraft including helicopters as well as thrust- ...
). However, a multirotor configuration is less efficient and produces more noise. A fixed-wing configuration provides an order of magnitude increase in range, flight at higher airspeeds, and produces less noise, but requires more space for take-off, delivery, and landing. There are also hybrid approaches (for example
Wingcopter Wingcopter GmbH is a German aerospace company that designs and manufactures unmanned eVTOL delivery drones capable of providing last-mile delivery as well as Cartography, mapping, surveying, and inspection. Their flagship drone, Wingcopter 178 He ...
or Swoop Aero) that use multiple horizontal rotors for take-off and landing, and vertical rotors paired with a fixed-wing for forward flight.


Autopilot

There are many sensors in the drone which are necessary for it to fly autonomously. Inertial sensors such as an accelerometer help the drone remain in flight by providing data to allow the autopilot to adjust motor speeds (multirotor configuration) or control surface deflections (fixed-wing configuration) to steer the drone. Navigation sensors such as a GPS or magnetic sensors aid the drone to fly along a specific path or to a specific waypoint by measuring the drone's location and orientation with respect to the earth. Air flow sensors allow the drone to measure the air speed, temperature, and density, and that information maintain safe control of the aircraft. The drone may also use these sensors to estimate the wind speed and direction to assist with package delivery or landing manoeuvres. In addition to these sensors, modern drones often incorporate a variety of additional cutting-edge technologies to improve their effectiveness in the air. Among the vision-based sensors that are necessary for obstacle avoidance, terrain tracking, and the taking of high-resolution photos for mapping and surveillance are cameras and LiDAR (Light Detection and Ranging). Drones can fly safely through confined spaces thanks to these sensors, which process massive volumes of data to create real-time 3D maps of the surroundings. Communication systems also play a crucial role in the operation of autonomous drones. These systems enable the drone to communicate with a controller, other drones, or a central server for coordination and control. This is essential for applications like fleet management in delivery services or precision agriculture, where multiple drones operate simultaneously. By integrating these different systems, drones are capable of performing a wide range of tasks autonomously, from simple aerial photography to complex, coordinated missions involving multiple aircraft. This sensor fusion, coupled with advanced algorithms for processing and decision-making, allows drones to operate with high efficiency and precision in a variety of conditions and applications.


Powertrain

Delivery drones need powerful motors to keep both the drone steady along with the load. Brushless DC motors are most typically used in drones because they have become cheap, lightweight, powerful, and small. The propeller blades of the drone turn at very high speeds, so the optimal material used for these rotor blades maximizes the strength to weight ratio. Some are made from carbon-fiber reinforced composites while others are made of thermoplastics because they are cheaper so the cost of replacement when the drone crashes is smaller. Lithium ion batteries are used in most drones because they offer enough energy and power, and they are relatively light so they do not weigh down the drone too much.


Ground control system

Delivery drones heavily rely on ground control systems both for ensuring safe operations and supporting their commercial operations. This UAV operator enables communication and control over the drone as well as its payloads. This can be completed by setting parameters for autonomous operations or allowing direct control of the UAV. In terms of safety, the drone operator needs to manage their fleet of aircraft and how they integrate into the broader airspace. For commercial use cases, the ground systems allow for receiving and tracking orders.


Parachute Recovery Systems

For regulatory compliance in numerous countries, drone delivery companies integrate parachute recovery systems. Parachute recovery systems can be unguided and guided. Drone delivery companies that incorporate this technology enable them to fly in more complex operations, such as over people. Drone delivery companies will purchase the integration service and parachute recovery systems from specific manufacturers.


Recharging Stations

In daily life, many shopping malls or gas stations provide facilities such as charging piles. Express delivery drones can also achieve similar results. Some fast charging piles are built in major distribution warehouses, and individual charging piles are built separately on the delivery route of the drone to ensure that it will not run out of power on the way and affect delivery. Moreover, the construction of charging piles can be mobile charging piles, similar to truck-mounted charging piles, which can also improve efficiency and save costs.


See also

*
Unmanned aerial vehicle An unmanned aerial vehicle (UAV) or unmanned aircraft system (UAS), commonly known as a drone, is an aircraft with no human pilot, crew, or passengers onboard, but rather is controlled remotely or is autonomous.De Gruyter Handbook of Dron ...
*
Automated storage and retrieval system An automated storage and retrieval system (ASRS or AS/RS) consists of a variety of computer-controlled systems for automatically placing and retrieving loads from defined storage locations. Automated storage and retrieval systems (AS/RS) are ty ...
*
Delivery robot A delivery robot is an autonomous robot that provides "Last mile (transportation), last mile" delivery services. An operator may monitor and take control of the robot remotely in certain situations that the robot cannot resolve by itself such as w ...


References

* {{Emerging technologies, transport=yes Unmanned aerial vehicles Freight transport Flying robots