Maroc Telecom (IAM, ) is the main
telecommunications
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
company in
Morocco
Morocco, officially the Kingdom of Morocco, is a country in the Maghreb region of North Africa. It has coastlines on the Mediterranean Sea to the north and the Atlantic Ocean to the west, and has land borders with Algeria to Algeria–Morocc ...
. Currently employing around 11,178 employees, it is the largest telecommunications network in the country with 8 regional delegations and 220 offices present across Morocco. The company is listed on both the
Casablanca Stock Exchange and
Euronext Paris
Euronext Paris, formerly known as the Paris Bourse (), is a regulated securities trading venue in France. It is Europe's second largest stock exchange by market capitalization, behind the London Stock Exchange, as of December 2023. As of 2022, th ...
.
History
The origin of a Moroccan telecommunications project dates back to 1891, when Sultan
Hassan I created the first Moroccan postal service. In 1913, the Moroccan
Postal Telephone and Telegraph was established before a
Dahir (King's
decree
A decree is a law, legal proclamation, usually issued by a head of state, judge, monarch, royal figure, or other relevant Authority, authorities, according to certain procedures. These procedures are usually defined by the constitution, Legislativ ...
) related to the monopoly of the state of
Telegraphy
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas pi ...
and
Telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...
was published.
In 1967, Morocco placed the first
underwater
An underwater environment is a environment of, and immersed in, liquid water in a natural or artificial feature (called a Water, body of water), such as an ocean, sea, lake, pond, reservoir, river, canal, or aquifer. Some characteristics of the ...
cable
Cable may refer to:
Mechanical
* Nautical cable, an assembly of three or more ropes woven against the weave of the ropes, rendering it virtually waterproof
* Wire rope, a type of rope that consists of several strands of metal wire laid into a hel ...
between
Tetouan, Morocco, and
Perpignan
Perpignan (, , ; ; ) is the prefectures in France, prefecture of the Pyrénées-Orientales departments of France, department in Southern France, in the heart of the plain of Roussillon, at the foot of the Pyrenees a few kilometres from the Me ...
, France, through the
Mediterranean
The Mediterranean Sea ( ) is a sea connected to the Atlantic Ocean, surrounded by the Mediterranean basin and almost completely enclosed by land: on the east by the Levant in West Asia, on the north by Anatolia in West Asia and Southern ...
. A few years later, in 1970, a transmission via
Intelsat
Intelsat S.A. (formerly Intel-Sat, Intelsat) is a Luxembourgish-American multinational satellite services provider with corporate headquarters in Luxembourg and administrative headquarters in Tysons, Virginia, United States. Originally formed ...
was introduced. The
Telex
Telex is a telecommunication
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communica ...
service was then automated in 1971 just before installing a
digital
Digital usually refers to something using discrete digits, often binary digits.
Businesses
*Digital bank, a form of financial institution
*Digital Equipment Corporation (DEC) or Digital, a computer company
*Digital Research (DR or DRI), a software ...
center in
Fes.
Due to the advancement of telecommunications around the globe, Morocco decided to create a new entity called the ''
Office National des Postes et Télécommunications'' (ONPT) to manage the industry. ONPT was responsible of the introduction of Analog Mobile Radiotelephony in 1987. Later on, in 1992, Morocco set up the first underwater
optical fiber cable
A fiber-optic cable, also known as an optical-fiber cable, is an assembly similar to an electrical cable but containing one or more optical fibers that are used to carry light. The optical fiber elements are typically individually coated with p ...
. Two years later, a GSM service was operational. The Internet was introduced in Morocco by
ONPT in 1995.
After the publication of a telecommunications' decree, Maroc Telecom (IAM) was eventually founded in 1998. The acronym IAM comes from its original Arabic name ''Ittisalat Al Maghrib''. The name "Maroc Telecom" was adopted later for better international recognizability.
Privatization
On 20 February 2001, the Moroccan government sold 35% of Maroc Telecom's shares to French
mass media
Mass media include the diverse arrays of media that reach a large audience via mass communication.
Broadcast media transmit information electronically via media such as films, radio, recorded music, or television. Digital media comprises b ...
company
Vivendi
Vivendi SE (stylized in all lowercase) is a French investment company headquartered in Paris. It currently wholly-owns Gameloft as well as a number of investments in several companies, primarily involved in content, entertainment, media, and t ...
. The transaction amounted to 23 Billion
dirhams. On 4 January 2005 Vivendi acquired an additional 16% for 12.4 billion
dirhams raising its participation to 51%. In October 2007, the
CDG CDG may refer to:
Transport
* Charles de Gaulle Airport (IATA code), Paris, France
* Chandigarh Junction railway station, Chandigarh railway station
* ComfortDelGro, a Singaporean multinational land transport company
* Shandong Airlines (ICAO code ...
ceded, via its subsidiary Filpar Holding, 2% of Maroc Telecom to Vivendi in exchange of 0.6% of Vivendi's shares, putting the total shares owned by Vivendi to 53%.
In 2006, the company reported a turnover of $2.67 bn. The custom base was established at 1.27m lines for the landline and at 391,000 lines for the ADSL.
In July 2013, it was announced that the firm’s majority owner,
Vivendi
Vivendi SE (stylized in all lowercase) is a French investment company headquartered in Paris. It currently wholly-owns Gameloft as well as a number of investments in several companies, primarily involved in content, entertainment, media, and t ...
, would sell its 53% stake in the firm to
Etisalat for around $4.2 billion.
In 2016, Maroc Telecom introduced fiber optics to the country with speeds up to 200 Mbits/s.
In 2025, Maroc Telecom introduced a new fiber optic plan with speeds up to 1000 Mbit/s, being the first operator to introduce gigabit speeds to the country for consumers, while also removing their old 100 Mbits/s plan.
Activities
Land lines
It consists of the provision of public phones throughout Morocco. The fixed park reaches 1.6 million lines.
Mobile phones
Mobile services are provided via a
GSM
The Global System for Mobile Communications (GSM) is a family of standards to describe the protocols for second-generation (2G) digital cellular networks, as used by mobile devices such as mobile phones and Mobile broadband modem, mobile broadba ...
network. Maroc Telecom counted 33 million customers at the end of October 2012. Its network covers 97% of the
Moroccan population.
It also has 12.5 million customers in Mali, Gabon, Burkina Faso and Mauritania. It is one of the most profitable phone operators in Africa with a revenue of 2.2 billion euros during the first 9 months of 2012.
Maroc Telecom launched
4G+ in Morocco on July 13, 2015.
Projects and investments
On June 1, 2006, IAM launched the
IPTV
Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...
package deployed by
Huawei
Huawei Technologies Co., Ltd. ("Huawei" sometimes stylized as "HUAWEI"; ; zh, c=华为, p= ) is a Chinese multinational corporationtechnology company in Longgang, Shenzhen, Longgang, Shenzhen, Guangdong. Its main product lines include teleco ...
Technology via the
ADSL
Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over Copper wire, copper telephone lines than a conventional voiceband modem ...
line. The service was the first of its kind in
Africa
Africa is the world's second-largest and second-most populous continent after Asia. At about 30.3 million km2 (11.7 million square miles) including adjacent islands, it covers 20% of Earth's land area and 6% of its total surfac ...
and the
Middle East
The Middle East (term originally coined in English language) is a geopolitical region encompassing the Arabian Peninsula, the Levant, Turkey, Egypt, Iran, and Iraq.
The term came into widespread usage by the United Kingdom and western Eur ...
.
In July 2006, Maroc Telecom signed with the
French telecommunications
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
equipment company
Alcatel a contract for a
submarine communications cable
A submarine communications cable is a cable laid on the seabed between land-based stations to carry telecommunication signals across stretches of ocean and sea. The first submarine communications cables were laid beginning in the 1850s and car ...
connection between Morocco and France. Maroc Telecom's aim is to upgrade the capacity of its services (i.e.
broadband
In telecommunications, broadband or high speed is the wide-bandwidth (signal processing), bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Inter ...
services,
call center
A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...
s). The project cost €26 million and was named "Atlas Offshore".
In December 2006, IAM invested in
Burkina Faso
Burkina Faso is a landlocked country in West Africa, bordered by Mali to the northwest, Niger to the northeast, Benin to the southeast, Togo and Ghana to the south, and Ivory Coast to the southwest. It covers an area of 274,223 km2 (105,87 ...
’s
ONATEL, acquiring 51% of its capital.
''Maroc Telecom prend le contrôle d’Onatel''
- lefaso.net
See also
* Communications in Morocco
* Internet censorship in Morocco
* List of telephone operating companies
This list identifies the largest telecommunications companies by total revenue. For a more thorough list, see the By region section.
By total revenue
''Note: Numbers of total revenues of most telephone operating companies are sourced from Fo ...
* Inwi
* Meditel
References
External links
Maroc Telecom website
{{Authority control
Mobile phone companies of Morocco
Telecommunications companies of Morocco
Etisalat
Former Vivendi subsidiaries
Moroccan brands
1998 establishments in Morocco
Telecommunications companies established in 1998
Companies listed on Euronext Paris
Companies in the MADEX
Companies in the MASI
Government-owned telecommunications companies
Former government-owned companies