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The Nolan School of Hotel Administration (SHA, more commonly known as the Hotel School) is a specialized
business school A business school is a higher education institution or professional school that teaches courses leading to degrees in business administration or management. A business school may also be referred to as school of management, management school, s ...
in the
Cornell Johnson Graduate School of Management The Cornell Johnson Graduate School of Management is the graduate business school of Cornell University, a private Ivy League research university in Ithaca, New York. Established in 1946, Johnson is one of six Ivy League business schools and of ...
at
Cornell University Cornell University is a Private university, private Ivy League research university based in Ithaca, New York, United States. The university was co-founded by American philanthropist Ezra Cornell and historian and educator Andrew Dickson W ...
, a
private Private or privates may refer to: Music * "In Private", by Dusty Springfield from the 1990 album ''Reputation'' * Private (band), a Denmark-based band * "Private" (Ryōko Hirosue song), from the 1999 album ''Private'', written and also recorded ...
Ivy League The Ivy League is an American collegiate List of NCAA conferences, athletic conference of eight Private university, private Research university, research universities in the Northeastern United States. It participates in the National Collegia ...
university A university () is an educational institution, institution of tertiary education and research which awards academic degrees in several Discipline (academia), academic disciplines. ''University'' is derived from the Latin phrase , which roughly ...
located in
Ithaca, New York Ithaca () is a city in and the county seat of Tompkins County, New York, United States. Situated on the southern shore of Cayuga Lake in the Finger Lakes region of New York (state), New York, Ithaca is the largest community in the Ithaca metrop ...
. Founded in 1922, it was the world's first four-year intercollegiate school devoted to
hospitality management Hospitality management may refer to: * Hotel management occupation, the practice of running hotels * Hospitality industry The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beve ...
. The undergraduate business curriculum at SHA is one of only three such Ivy League programs accredited by the Association to Advance Collegiate Schools of Business (AACSB). Students in the Hotel School are referred to as Hotelies. Participants come from all over the world to take classes at such locations as
Ithaca, New York Ithaca () is a city in and the county seat of Tompkins County, New York, United States. Situated on the southern shore of Cayuga Lake in the Finger Lakes region of New York (state), New York, Ithaca is the largest community in the Ithaca metrop ...
;
Brussels Brussels, officially the Brussels-Capital Region, (All text and all but one graphic show the English name as Brussels-Capital Region.) is a Communities, regions and language areas of Belgium#Regions, region of Belgium comprising #Municipalit ...
,
Belgium Belgium, officially the Kingdom of Belgium, is a country in Northwestern Europe. Situated in a coastal lowland region known as the Low Countries, it is bordered by the Netherlands to the north, Germany to the east, Luxembourg to the southeas ...
;
Singapore Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
; and site visits in
Las Vegas Las Vegas, colloquially referred to as Vegas, is the most populous city in the U.S. state of Nevada and the county seat of Clark County. The Las Vegas Valley metropolitan area is the largest within the greater Mojave Desert, and second-l ...
and
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
.


History

The nature of SHA was in large part the creation of professor Howard B. Meek. He was supported in his efforts by New York City hotel men, a number of whom testified in Albany, urging the legislature to appropriate $11,000 per year for the school. Edward M. Tierney of the
Ansonia Hotel The Ansonia (formerly the Ansonia Hotel) is a condominium building at 2109 Broadway, between 73rd and 74th Streets, on the Upper West Side of Manhattan in New York City. The 17-story structure was designed by French architect Paul Emile Duboy ...
stated "There is a dearth of competent hotel , and such a course at Cornell would have the endorsement and co-operation of the hotel men generally throughout the country... The war brought a great change in the hotel worker, and the old-time attitude of servility has been replaced by efficient service giving and courtesy. Young men now enter the hotel business just as they would banking, railroad, or commercial life, to find a future in it, and the hotel man must offer the same attractions of commensurate pay and advancement." In 1927, at the 2nd Annual
Hotel Ezra Cornell Hotel Ezra Cornell (HEC) is an annual weekend-long educational conference put on by the students of the Cornell School of Hotel Administration for leaders of the hospitality industry. Composed of educational seminars, leisure activities, and food ...
, Meek convinced a skeptical
Ellsworth Milton Statler Ellsworth Milton (E. M.) Statler (October 26, 1863 – April 16, 1928) was an Americans, American hotel businessman, founder of the Statler Hotels chain, born in Somerset County, Pennsylvania. Biography Statler built his first permanent hotel in ...
of the value of the concept; Statler declared "I'm converted. Meek can have any damn thing he wants." Statler and his wife became major benefactors of the school, eventually donating a total of more than $10 million. In 1950, the school was transformed from being a part of, Cornell's School of Home Economics (now the School of Human Ecology), a
statutory college In the United States, a statutory college or contract college is a higher education college or school that is a component of an independent, private university that has been designated by the State legislature (United States), state legislature to ...
, into becoming a separate, endowed unit of Cornell. In 1948, the Statler Foundation funded the construction of a 50-room Statler Inn and the adjoining class-room building called Statler Hall. The building also housed Cornell's faculty club. The 750-seat Alice Statler Auditorium was added to the southern end in 1956. In 1986, the original Statler Inn was torn down and replaced with the current 150-room Statler Hotel & J. Willard Marriott Executive Education Center. The Statler Hotel underwent another renovation in 2006 and now has 153 guest rooms. The Statler Hotel is the only hotel on campus. On January 28, 2016, the Cornell Board of Trustees authorized the design and implementation of a plan for a Cornell College of Business, comprising the university's three exceptional accredited business schools: the Nolan School of Hotel Administration (SHA), the Charles H. Dyson School of Applied Economics and Management (Dyson), and the Samuel Curtis Johnson Graduate School of Management (Johnson). The new Cornell College of Business began enrollment in the fall of 2016.


Profile

The school enrolled 895 undergraduates and 67 graduate students in 2011, hailing from almost 50 countries; it is Cornell's second smallest undergraduate college. Its curriculum encompasses all facets of general business management with a focus on the hospitality industry. Although not required, many students choose to work at the Statler Hotel to supplement their education at the school. SHA employs 65 full-time faculty members, most with field management experience. In 1954,
Conrad Hilton Conrad Nicholson Hilton (December 25, 1887 – January 3, 1979) was an American hotel magnate and politician who founded the Hilton Hotels chain. From 1912 to 1916, Hilton was a Republican representative in the first New Mexico Legislature ...
, who was closely associated with the school after his company bought the Statler hotel chain, called it "the greatest hotel school in the world." Conrad Hilton later became more closely associated with another school after he founded the
Hilton College of Hotel and Restaurant Management The Conrad N. Hilton College of Global Hospitality Leadership (Hilton College) is a college at the University of Houston, a Public university, public research university in Houston, Texas, focused on Hospitality industry, hospitality. It is one ...
at the
University of Houston The University of Houston (; ) is a Public university, public research university in Houston, Texas, United States. It was established in 1927 as Houston Junior College, a coeducational institution and one of multiple junior colleges formed in ...
in 1969. SHA's course catalog includes several offerings for students in other Cornell colleges, notably HADM 4300, Introduction to Wines, a
wine tasting Wine tasting is the sensory examination and evaluation of wine. While the practice of wine tasting is as ancient as its production, a more formalized methodology has slowly become established from the 14th century onward. Modern, professional w ...
course which enrolls 600–900 students each semester, as well as a 2-credit cooking course. SHA also runs technical courses such as Real Estate Finance and Investments (HADM 4428), Securitization and Structured Finance (HADM 4425), and Investment Portfolio Analysis (HADM 4429). Roughly 40% of undergraduates go into banking or consulting fields after graduation. In a 2007 Newsweek article dubbing Cornell the "Hottest Ivy", SHA was mentioned to be "considered the world's best." The School was ranked the No. 1 hospitality and hotel management school in the world for 2015 by CEOWORLD magazine. Fictional Hotelies have included: * In ''
Absurdistan Absurdistan is a term sometimes used to satire, satirically describe a country in which absurdity is the norm due to the ubiquity and incompetence of its bureaucracy. The expression was originally used by Eastern bloc dissidents to refer to parts ...
'' by
Gary Shteyngart Gary Shteyngart ( ; born Igor Semyonovich Shteyngart on July 5, 1972)' is a Soviet-born American writer. He is the author of five novels (including ''Absurdistan'' and '' Super Sad True Love Story'') and a memoir. Much of his work is satirical ...
, a hotel manager attended the Cornell University Nolan School of Hotel Administration * In ''
Dirty Dancing ''Dirty Dancing'' is a 1987 American romance film, romantic drama film, drama Dance in film, dance film written by Eleanor Bergstein, produced by Linda Gottlieb, and directed by Emile Ardolino. Starring Patrick Swayze and Jennifer Grey, it tel ...
'', Neil graduated from Cornell's School of Hotel Management * In ''
Hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a re ...
'' by
Arthur Hailey Arthur Frederick Hailey, AE (5 April 1920 – 24 November 2004) was a British/Canadian novelist whose plot-driven storylines were set against the backdrops of various industries. His books, which include such best sellers as ''Hotel'' (1965), ...
, Peter McDermott, manager of the St. Gregory. * In ''
30 Rock ''30 Rock'' is an American satire, satirical sitcom television series created by Tina Fey that originally aired on NBC from October 11, 2006, to January 31, 2013. The series, based on Fey's experiences as head writer for ''Saturday Night Live' ...
'',
Tracy Jordan Tracy Jordan is a fictional character in the American television series ''30 Rock'', played by the actor Tracy Morgan. The character is a movie star whose personality traits and life events are taken from Morgan's own life. In 2010, ''Entertai ...
's friend, Fat Balls * In ''
Veep ''Veep'' is an American political satire comedy television series that aired on HBO from April 22, 2012, to May 12, 2019. The series was created by Armando Iannucci. The series follows Selina Meyer (Julia Louis-Dreyfus), the fictional Vice Pres ...
'', Gary Walsh says he graduated with a degree in Hotel Management from Cornell University. Some notable alumni of the school include the founders of Alamo Rent-A-Car;
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;
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;
Dunkin' Donuts DD IP Holder LLC, doing business as Dunkin', and originally Dunkin' Donuts, is an American multinational coffee and doughnut company, as well as a quick service restaurant. It was founded by Bill Rosenberg in Quincy, Massachusetts, in 19 ...
; billionaire and philanthropist
Chuck Feeney Charles Francis Feeney (April 23, 1931 – October 9, 2023) was an Irish-American businessman and philanthropist who made his fortune as a co-founder of Duty Free Shoppers Group, the travel retailer of luxury products based in Hong Kong. He wa ...
of Duty Free Shoppers Group ;
Shake Shack Shake Shack is an American multinational fast casual restaurant chain based in New York City. It started out as a hot dog cart inside Madison Square Park in 2001, and its popularity steadily grew. In 2004, it received a permit to open a permane ...
;
HVS Global Hospitality Services HVS is a consulting firm that specializes in providing services to the hospitality industry. As of 2020, HVS operated out of 47 offices located in North America, Europe, Asia, Africa and the Middle East. HVS offers expertise across all types of ...
; Lyft and
PriceWaterhouseCoopers PricewaterhouseCoopers, also known as PwC, is a multinational professional services network based in London, United Kingdom. It is the second-largest professional services network in the world and is one of the Big Four accounting firms, alon ...
Global Hospitality Consulting. (For more,
List of Cornell University alumni This list of Cornell University alumni includes notable graduates, non-graduate former students, and current students of Cornell University, an Ivy League university whose main campus is in Ithaca, New York. As of 2024, Cornell has over 250,000 ...
)


Statler Hotel

The full-service Statler Hotel has 153 guest rooms at the center of Cornell's campus. The hotel also serves as a primary teaching tool for the Nolan School of Hotel Administration. Each year more than 200 SHA students work alongside professionals in a range of hotel and restaurant operations. In 2011, 2012, and 2013, the Statler Hotel was awarded a 4-diamond rating by AAA. In January 2020, hotel executiv
Arthur Keith
was named its new general manager.


The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship

The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship


Center for Hospitality Research

The Cornell Center for Hospitality Research (CHR) is a service of the Cornell University Nolan School of Hotel Administration for the hospitality industry. With the support of industry partners the center promotes, supports, and distributes hospitality research. Three series of center publications are posted at no charge on its site chr.cornell.edu. They are Cornell Hospitality Reports, Cornell Hospitality Tools, and Industry Perspectives. In addition, the center is the publisher of the Cornell Hospitality Quarterly, now entering its sixth decade of publication, which is available by subscription only. The center's research agenda promotes studies that have direct implications for improving hospitality operations, but must be based on solid theoretical and procedural principles. The free reports and tools are more practitioner oriented, while the award-winning Quarterly includes more of the theory and educational content appropriate for students and academics. The center also produces a series of industry roundtables and participates in high level industry conferences to share research findings.


Publications

''Cornell Hospitality Reports '' shares the knowledge created by center fellows and other researchers. ''Cornell Hospitality Tools '' - web-based interactive tools for the hospitality industry. '' Cornell Hospitality Quarterly'' - a leading academic journal for the hospitality industry. ''Industry Perspective: A White Paper Series from Cornell '' - provide insight from hospitality industry leaders on the issues that matter most to senior executives and hospitality practitioners. ''Hospitality Roundtable Proceedings '' - offer a thorough report on roundtable's deliberations. ''Best Practices '' - identified and recognized Best Practive Champions across all segments of the U.S. lodging industry.


Notable alumni

* Alan Rosen (born 1969), restaurant and bakery owner, and author *
John Zimmer John Zimmer is the co-founder and former president of Lyft, an on-demand transportation company, which he founded with Logan Green in 2012. In March 2023, Zimmer announced that in June he would step down as Lyft president and become vice-chai ...
, co-founder and former president of
Lyft Lyft, Inc. is an American company offering ride-hailing services, motorized scooters, and bicycle-sharing systems in the United States and Canada. Lyft sets fares, which vary using a dynamic pricing model based on local supply and demand a ...
*Brandon Maxwell, co-founder and former president of M Culinary Concepts


Notes


References

*Huxtable, Ada Louise (1973), "Hospitality and the Plastic Esthetic", ''The New York Times'', October 14, 1973, p. 153 *''New York Times'', January 22, 1922, p. 33: "Hotel Men Approve Cornell Training: Hope Legislature Will Appropriate $11,000 a Year for Educating Help."
History of the Hotel School
"Meek can have any damn thing he wants." * Brad Edmonson, ''Hospitality Leadership: The Cornell Hotel School.'' (1996)


External links

*
Cornell Center for Hospitality Research
{{Authority control 1922 establishments in New York (state)
Hotel Administration A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to: management of hotel staff, b ...
Hotel Administration A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to: management of hotel staff, b ...
Hospitality schools in the United States Hotels in New York (state) Universities and colleges established in 1922