MapQuest (stylized as mapquest) is an American free online
web mapping
Web mapping or an online mapping is the process of using maps, usually created through geographic information systems (GIS), on the Internet, more specifically in the World Wide Web (WWW). A web map or an online map is both served and consumed, ...
service. It was launched in 1996 as the first commercial web mapping service.
MapQuest vies for market share with
competitors such as
Google Maps
Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panorama, interactive panoramic views of streets (Google Street View, Street View ...
and
Here.
History

MapQuest's origins date to 1967 with the founding of Cartographic Services, a division of
R.R. Donnelley & Sons in
Chicago
(''City in a Garden''); I Will
, image_map =
, map_caption = Interactive Map of Chicago
, coordinates =
, coordinates_footnotes =
, subdivision_type = List of sovereign states, Count ...
, Illinois, which moved to
Lancaster, Pennsylvania
Lancaster, ( ; pdc, Lengeschder) is a city in and the county seat of Lancaster County, Pennsylvania. It is one of the oldest inland cities in the United States. With a population at the 2020 census of 58,039, it ranks 11th in population among ...
, in 1969. In the mid-1980s, R.R. Donnelley & Sons began generating maps and routes for customers, with cooperation by Barry Glick, a
University at Buffalo
The State University of New York at Buffalo, commonly called the University at Buffalo (UB) and sometimes called SUNY Buffalo, is a public research university with campuses in Buffalo and Amherst, New York. The university was founded in 1 ...
Ph.D.
In 1994 it was spun off as GeoSystems Global Corporation. Much of the code was adapted for use on the
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a ''internetworking, network of networks'' that consists ...
to create the MapQuest web service in 1996. MapQuest's original services were mapping (referred to as "Interactive Atlas") and driving directions (called "TripQuest").
Sensing the emerging demand for spatial applications on the Internet, and with crippling network latency in Lancaster, the executive team of Barry Glick and Perry Evans moved MapQuest to the up-and-coming
LoDo area of
Denver, Colorado
Denver () is a consolidated city and county, the capital, and most populous city of the U.S. state of Colorado. Its population was 715,522 at the 2020 census, a 19.22% increase since 2010. It is the 19th-most populous city in the United ...
.
The initial Denver team consisted of Evans, Simon Greenman, Chris Fanjoy and Harry Grout. To make MapQuest a serious contender in the online spatial application market, a robust set of geographical tools was developed under Greenman's direction. Grout, who had spent time at
Rand McNally
Rand McNally is an American technology and publishing company that provides mapping, software and hardware for consumer electronics, commercial transportation and education markets. The company is headquartered in Chicago, with a distribution ...
,
Etak and
Navigation Technologies Corporation building digital map data, was tasked with acquiring data and licensing arrangements. The initial team experienced rapid growth in the Denver office, and in a short time MapQuest was becoming a well-known brand.
On February 25, 1999, MapQuest
went public
Going public may refer to:
* Initial public offering, financial action by a business
* Whistleblowing, exposure of previously private information
* ''Going Public'' (Newsboys album), 1994
* ''Going Public'' (Bruce Johnston album), 1977
{{Dis ...
, trading on
Nasdaq
The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
. In December 1999, it was announced that
America Online
AOL (stylized as Aol., formerly a company known as AOL Inc. and originally known as America Online) is an American web portal and online service provider based in New York City. It is a brand marketed by the current incarnation of Yahoo (2017� ...
(AOL) would acquire MapQuest for $1.1 billion. The deal closed in 2000.
Chief Operating Officer / Chief Financial Officer
Jim Thomas managed these transactions.
For a while, MapQuest included
satellite images through a licensing deal with
GlobeXplorer, but later removed them because of the unorthodox business mechanics of the arrangement brokered by AOL. In September 2006, the website once again began serving satellite imagery in a new beta program.
In 2004, MapQuest,
uLocate,
Research in Motion and
Nextel launched MapQuest Find Me, a buddy-finder service that worked on
GPS-enabled
mobile phones. MapQuest Find Me let users automatically find their location, access maps and directions and locate nearby points of interest, including airports, hotels, restaurants, banks and ATMs. Users also had the ability to set up alerts to be notified when network members arrive at or depart from a designated area. In 2005 the service became available on
Sprint
Sprint may refer to:
Aerospace
*Spring WS202 Sprint, a Canadian aircraft design
*Sprint (missile), an anti-ballistic missile
Automotive and motorcycle
*Alfa Romeo Sprint, automobile produced by Alfa Romeo between 1976 and 1989
*Chevrolet Sprint, ...
, and in 2006,
Boost Mobile.
In July 2006, MapQuest created a beta version of a new feature with which users could build customized routes by adding additional stops, reordering stops along the way and avoiding any undesired turns or roads. Users could also write out the starting address.
In April 2007, MapQuest announced a partnership with
General Motors'
OnStar
OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China ...
to allow OnStar subscribers to plan their driving routes on MapQuest.com and send their destination to OnStar's
turn-by-turn navigation service. The OnStar Web Destination Entry pilot program began in the summer of 2007 with a select group of OnStar subscribers.
Around 2008, the general public made a significant shift away from MapQuest to the much younger
Google Maps
Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panorama, interactive panoramic views of streets (Google Street View, Street View ...
service.
In July 2010, MapQuest announced plans to become the first major mapping site to embrace
open-source mapping data, launching a new site separate from its main site, entirely using data from the
OpenStreetMap
OpenStreetMap (OSM) is a free, open geographic database updated and maintained by a community of volunteers via open collaboration. Contributors collect data from surveys, trace from aerial imagery and also import from other freely licensed ...
project. On July 14, 2010, MapQuest launched a simplified user interface and made the site more compact. MapQuest also introduced "My Maps" personalization, which enables the user to
personalize the interface.
In July 2012, Brian McMahon became the CEO and GM of MapQuest.
In May 2015, with the purchase of AOL by
Verizon Communications
Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas in ...
, MapQuest came under the ownership of Verizon.
On 11 July 2016, MapQuest discontinued its open tile API, and users such as
GNOME Maps were switched to a temporarily free tier of the
Mapbox tileserver, while considering alternatives.
In 2019, Verizon Media sold Mapquest to System1.
Services and programs
Currently, MapQuest uses some of
TomTom's services for its mapping system.
MapQuest provides some extent of street-level detail or driving directions for a variety of countries. Users can check if their country is available using a dropdown menu on the MapQuest home page.
The company offers a free
mobile app
A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on ...
for Android and iOS that features
POI search, voice-guided navigation,
real-time traffic and other features. MapQuest also offers a mobile-friendly website.
MapQuest has several travel products and also includes a feature to let users compare nearby gas prices, similar to the service offered by
GasBuddy.com. However, this feature is only available in the United States.
MapQuest's
POI data helps the service differentiate itself from other wayfinding software by guiding users directly to the entrances of businesses and destinations, rather than to general street addresses.
Publishing
In October 2006, MapQuest sold off its publishing division (which published traditional maps in paper format) to concentrate on its online and
mobile services.
See also
*
List of online map services
*
Comparison of web map services
*
Digital mapping
References
External links
*
MapQuest – OpenStreetMap Wiki
{{OpenStreetMap
1967 establishments in Illinois
2019 mergers and acquisitions
American travel websites
Companies based in Denver
Companies based in Lancaster, Pennsylvania
Internet properties established in 1996
Map companies of the United States
Transport companies established in 1967
Web Map Services
Web mapping