Mailbox Birmingham (also known as The Mailbox) is a mixed-use development located within the
city centre
A city centre is the commercial, cultural and often the historical, political, and geographic heart of a city. The term "city centre" is primarily used in British English, and closely equivalent terms exist in other languages, such as "" in Fren ...
of
Birmingham
Birmingham ( ) is a city and metropolitan borough in the metropolitan county of West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1.145 million in the city proper, 2.92 million in the We ...
,
England
England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
. It houses British luxury department store chain
Harvey Nichols
Harvey Nichols is a British luxury department store chain founded in 1831, at its flagship store in Knightsbridge, London. It sells designer fashion collections for men and women, fashion accessories, beauty products, fine wines and luxury f ...
, and the
BBC Birmingham
BBC Birmingham is one of the oldest regional arms of the BBC, located in Birmingham. It was the first region outside London to start broadcasting both the corporation's radio (in 1922) and television (in 1949) transmissions, the latter from th ...
studios.
The scheme comprises 689,000 sq. ft. of primarily office space, with ancillary retail and leisure offering, located on a 4.8-acre waterside site. It is home to occupiers including
BBC Birmingham
BBC Birmingham is one of the oldest regional arms of the BBC, located in Birmingham. It was the first region outside London to start broadcasting both the corporation's radio (in 1922) and television (in 1949) transmissions, the latter from th ...
,
WSP,
Associated Architects
Associated Architects' Birmingham Offices are located in The Mailbox, which was designed by the practice
RIBA Award Winner 2009, David Wilson Library
Associated Architects is a leadinAJ100architectural firm with offices in Birmingham and Lee ...
,
Harvey Nichols
Harvey Nichols is a British luxury department store chain founded in 1831, at its flagship store in Knightsbridge, London. It sells designer fashion collections for men and women, fashion accessories, beauty products, fine wines and luxury f ...
,
Malmaison Birmingham and other leading stores and restaurants.
The Mailbox is about long from front to back including
The Cube. Above the front shops it has an additional 6 floors which includes a hotel and residential apartments. The
Worcester and Birmingham Canal
The Worcester and Birmingham Canal is a canal linking Birmingham and Worcester in England. It starts in Worcester, as an 'offshoot' of the River Severn (just after the river lock) and ends in Gas Street Basin in Birmingham. It is long.
There ...
passes along the back with a number of restaurants overlooking.
History

Previously the location of a
railway goods yard with canal wharves off the
Worcester and Birmingham Canal
The Worcester and Birmingham Canal is a canal linking Birmingham and Worcester in England. It starts in Worcester, as an 'offshoot' of the River Severn (just after the river lock) and ends in Gas Street Basin in Birmingham. It is long.
There ...
leading to Gas Street Basin, the site was the location of the
Royal Mail
, kw, Postya Riel, ga, An Post Ríoga
, logo = Royal Mail.svg
, logo_size = 250px
, type = Public limited company
, traded_as =
, foundation =
, founder = Henry VIII
, location = London, England, UK
, key_people = * Keith Williams ...
's main
sorting office
A sorting office or processing and distribution center (P&DC; name used by the United States Postal Service (USPS)) is any location where postal operators bring mail after collection for sorting into batches for delivery to the addressee, which ...
building for Birmingham (hence its current name) which was completed in 1970, replacing the Victorian head post office (now
Victoria Square House
Victoria Square House, is an office building on the south side of Victoria Square, Birmingham, England. It was formerly Birmingham's Head Post Office, designed in the French Renaissance style by architect for the Office of Works Henry Tanner ...
), in
Victoria Square. The new building was designed by R. H. Ousman of the
Ministry of Public Building and Works
Ministry may refer to:
Government
* Ministry (collective executive), the complete body of government ministers under the leadership of a prime minister
* Ministry (government department), a department of a government
Religion
* Christian m ...
, who collaborated with project architect H. A. E. Giddings and with Hubbard Ford & Partners, who supplied E. Winters and R. Lee as architects. When completed, it was the largest mechanised letters and parcels sorting office in the country with a floor area of and the largest building in Birmingham. A tunnel was constructed between the site and
New Street railway station
Birmingham New Street is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from , and ...
allowing electric tractors hauling carts carrying sacks of mail to be driven directly to the office. The structure housed the largest electronic sorting equipment in the
West Midlands
West or Occident is one of the four cardinal directions or points of the compass. It is the opposite direction from east and is the direction in which the Sun sets on the Earth.
Etymology
The word "west" is a Germanic word passed into some Ro ...
to handle the post.
It also housed the administrative teams moved from Victoria Square, including those for other
Post Office
A post office is a public facility and a retailer that provides mail services, such as accepting letters and parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post offices may offer additional serv ...
functions, such as counter services.
The main entrance was located at Blucher Street beneath a tower set between a square block for parcels on the left and a lower block for the letters sorting office on the right. The structure consisted of a steel frame on a square grid with lightweight pre-cast concrete floor slabs and reinforced concrete retaining walls and sub floors. The exterior was clad with cast glass troughs and exposed aggregate panels. Ventilation was provided through air-handling units which provided the building with the temperature it required. Extract fans were also placed on the roof. The exterior consisted mainly of the glass slabs and projecting air handling units with recessed windows.
Redevelopment
1997

The Royal Mail sorting office was recognised by Chatham in 1997. Chatham had been an important figure in the regeneration of Birmingham, working with
Argent
In heraldry, argent () is the tincture of silver, and belongs to the class of light tinctures called "metals". It is very frequently depicted as white and usually considered interchangeable with it. In engravings and line drawings, regions t ...
to develop
Brindleyplace
Brindleyplace is a large mixed-use canalside development, in the Westside district of Birmingham, England. It was named after Brindley Place, the name of the street (in turn named after the 18th century canal engineer James Brindley) around ...
. He found out that the sorting office was to be sold and tried to convince Argent about the potential the building offered if it were to be converted into a mixed-use building. Argent was unconvinced and so Chatham decided to establish his own development company, ''Birmingham Development Company'', and purchased the building in 1998 for £3 million. He also paid a further £1 million for the surrounding waterfront buildings.
Soon after purchasing the building, he sold the air-rights to
Crosby Homes
Crosby Homes was a major British residential house-building business. It was acquired by Lendlease in 2005.
History
Crosby Homes was established in the mid-1920s by James Crosby to build houses in north Cheshire. During the War it turned to civil ...
, providing him with further money for redeveloping the building.
The building was converted by the Birmingham Development Company and designed by the
RIBA award
The Royal Institute of British Architects (RIBA) is a professional body for architects primarily in the United Kingdom, but also internationally, founded for the advancement of architecture under its royal charter granted in 1837, three suppl ...
winning, Birmingham practice,
Associated Architects
Associated Architects' Birmingham Offices are located in The Mailbox, which was designed by the practice
RIBA Award Winner 2009, David Wilson Library
Associated Architects is a leadinAJ100architectural firm with offices in Birmingham and Lee ...
. It was to include two hotels with a total of 300 rooms, 15,850 sq. m (170,000 sg. ft.) of office space, 9,290 sq. m (100,000 sq ft.) of retail space and a similar area for restaurants and a health club.
Crosby Homes constructed apartments above the space. The redevelopment of the sorting office involved demolition of all but the
steel sub-structure. It cost £150 million overall and opened in December 2000. Following the purchase of two retail units by
Harvey Nichols
Harvey Nichols is a British luxury department store chain founded in 1831, at its flagship store in Knightsbridge, London. It sells designer fashion collections for men and women, fashion accessories, beauty products, fine wines and luxury f ...
, the development was valued at over £125 million.
A public square the size of
Chamberlain Square
Chamberlain Square or Chamberlain Place is a public square in central Birmingham, England, named after statesman and notable mayor of Birmingham, Joseph Chamberlain. The Victorian square was drastically remodelled in the 1970s, with most of the ...
was created to the front of the Mailbox beneath Suffolk Street Queensway. It was paved with natural stone and as well as being a social area, it was also designed to allow the easy movement of visitors to, from and around the building. The area to the rear of the building is used frequently by the public. At the back of the Mailbox a walkway leads over a bridge and to the canal towpaths near
Gas Street Basin
Gas Street Basin () is a canal basin in the centre of Birmingham, England, where the Worcester and Birmingham Canal meets the BCN Main Line. It is located on Gas Street, off Broad Street, and between the Mailbox and Brindleyplace canal-side de ...
. A mixed-use building called the
Cube
In geometry, a cube is a three-dimensional solid object bounded by six square faces, facets or sides, with three meeting at each vertex. Viewed from a corner it is a hexagon and its net is usually depicted as a cross.
The cube is the on ...
, designed by Birmingham born architect
Ken Shuttleworth's practice
Make Architects
Make Architects is an international architecture practice headquartered in London that also has offices in offices in Hong Kong and Sydney. Founded in 2004 by former Foster + Partners architect Ken Shuttleworth. The practice has a variety of proj ...
with
Buro Happold
Buro Happold (previously ''BuroHappold Engineering'') is a British professional services firm that provides engineering consultancy, design, planning, project management, and consulting services for buildings, infrastructure, and the environment ...
engineers forms the final phase of the Mailbox development and houses a rooftop restaurant, boutique hotel and residential flats.
In 2004,
BBC Birmingham
BBC Birmingham is one of the oldest regional arms of the BBC, located in Birmingham. It was the first region outside London to start broadcasting both the corporation's radio (in 1922) and television (in 1949) transmissions, the latter from th ...
moved into a new complex of studios at the Mailbox that replaced the previous
Pebble Mill
Pebble Mill Studios was the BBC's television studio complex located in Edgbaston, Birmingham, England, United Kingdom, which served as the headquarters for BBC Birmingham from 1971 until 2004. The nine-acre site was opened by Anne, Princess Ro ...
site in
Edgbaston
Edgbaston () is an affluent suburban area of central Birmingham, England, historically in Warwickshire, and curved around the southwest of the city centre.
In the 19th century, the area was under the control of the Gough-Calthorpe family ...
. The general public is able to watch
radio
Radio is the technology of signaling and communicating using radio waves. Radio waves are electromagnetic waves of frequency between 30 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transm ...
and
television
Television, sometimes shortened to TV, is a telecommunication Media (communication), medium for transmitting moving images and sound. The term can refer to a television set, or the medium of Transmission (telecommunications), television tra ...
broadcasts being made at an all-access public foyer, as well as surf the
BBC website
BBC Online, formerly known as BBCi, is the BBC's online service. It is a large network of websites including such high-profile sites as BBC News and Sport, the on-demand video and radio services branded BBC iPlayer and BBC Sounds, the children ...
and purchase
BBC #REDIRECT BBC
Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
merchandise. On 31 October 2005, 81-year-old actress
Mary Wimbush
Mary Wimbush (19 March 1924 – 31 October 2005) was an English actress whose career spanned 60 years. Active across film, television, theatre and radio, she was nominated for the BAFTA Award for Best Supporting Actress for the 1969 film ''Oh! ...
died at the Mailbox studios shortly after a recording session for ''
The Archers
''The Archers'' is a BBC radio drama on BBC Radio 4, the corporation's main spoken-word channel. Broadcast since 1951, it was famously billed as "an everyday story of country folk" and is now promoted as "a contemporary drama in a rural sett ...
''. On 16 February 2008, a shooting incident took place at Cafe Lazeez at the Mailbox.
In April 2011 the Mailbox was sold for £127.1 million to a joint venture between Brockton Capital and Milligan.
2013
On 30 May 2013, Milligan Retail announced that the Mailbox would undergo a major renovation, designed by
Stirling Prize
The Royal Institute of British Architects Stirling Prize is a British prize for excellence in architecture. It is named after the architect James Stirling, organised and awarded annually by the Royal Institute of British Architects (RIBA). The S ...
winners
Stanton Williams
Stanton Williams is a British architectural design practice based in Islington, London.
The studio was founded by Alan Stanton and Paul Williams in 1985 and now has a team of over 85 people with four principal directors, two associate director ...
, which would see a roof installed over the shopping complex's atrium. The anchor store,
Harvey Nichols
Harvey Nichols is a British luxury department store chain founded in 1831, at its flagship store in Knightsbridge, London. It sells designer fashion collections for men and women, fashion accessories, beauty products, fine wines and luxury f ...
, would double in size to over 45,000 sq. ft. It was also announced that Brockton Capital and Milligan would work in co-ordination with Birmingham City Council to improve the public area reaching from the underpass beneath Suffolk Street Queensway to the front of Mailbox. These changes would be implemented to complement the redevelopment of
New Street station
Birmingham New Street is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from , and v ...
which will house a full-line
John Lewis
John Robert Lewis (February 21, 1940 – July 17, 2020) was an American politician and civil rights activist who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashvill ...
department store.
On 29 November 2013, it was announced that
Everyman Cinemas
Everyman Media Group plc (known as Everyman Cinemas) is a cinema company based in London, England. The company was founded in 2000, when entrepreneur Daniel Broch bought the original Everyman Cinema in Hampstead, London, which dated to 1933, ...
would take space at the Mailbox, opening a 12,000 sq. ft 3-screen cinema in the latter part of 2014, ahead of the completion of the whole scheme in 2015.
L.K.Bennett
LK Bennett is a luxury fashion brand, based in London, United Kingdom. The company sells ready-to-wear collections incorporating clothing, shoes, handbags and accessories.
History
Linda Bennett set up the first LK Bennett shop in Wimbledon Vil ...
,
Jaeger and
Gieves and Hawkes
Gieves & Hawkes () is a bespoke men's tailor and menswear retailer located at 1 Savile Row in London, England. The business was founded in 1771. It was acquired in 2012 by the Hong Kong conglomerate Trinity Ltd., which was in turn purchased by ...
will also open in the redeveloped centre in 2015 whilst an improved way-finding system will be introduced to improve shoppers' experience.
2015
On 13 March 2015, Gas Street Social opened at the Mailbox.
2022
In August 2022 it was announced that the BBC intends to leave The Mailbox when its current lease comes to an end in 2026.
IPSX listing
In December 2019, Brockton Capital and Milligan sold the Mailbox to M7 Real Estate ("M7").
In October 2020, M7 announced its intention to float Mailbox on the International Property Securities Exchange ("IPSX"), making it the first single property REIT to be listed on a dedicated property stock exchange. Shares in Mailbox REIT commenced trading on 14 May 2021.
In April 2022, M7 completed the conversion of level one of the Mailbox from retail into 50,000 sq. ft. of flexible office space, which is now operated by
IWG plc
IWG plc, formerly Regus, is a British holding company.[IWG PLC]
Bloomberg. Accessed June 2021. It provide ...
under its ''Spaces'' co-working brand under a new 10 year management agreement. The accommodation has been well received with occupancy in excess of 60% by October 2022.
References
{{DEFAULTSORT:Mailbox, The
Buildings and structures in Birmingham, West Midlands
Former post office buildings
Mixed-use developments in the United Kingdom
Sorting offices