
A maid, housemaid, or maidservant is a female
domestic worker
A domestic worker is a person who works within a residence and performs a variety of household services for an individual, from providing cleaning and household maintenance, or cooking, laundry and ironing, or care for children and elderly ...
. In the
Victorian era
In the history of the United Kingdom and the British Empire, the Victorian era was the reign of Queen Victoria, from 20 June 1837 until her death on 22 January 1901. Slightly different definitions are sometimes used. The era followed the ...
, domestic service was the second-largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maids are now typically only found in the wealthiest households. In other parts of the world (mainly within the continent of Asia), maids remain common in urban middle-class households.
in
Middle English
Middle English (abbreviated to ME) is a form of the English language that was spoken after the Norman Conquest of 1066, until the late 15th century. The English language underwent distinct variations and developments following the Old English pe ...
meant an unmarried woman, especially a young one, or specifically a
virgin
Virginity is a social construct that denotes the state of a person who has never engaged in sexual intercourse. As it is not an objective term with an operational definition, social definitions of what constitutes virginity, or the lack thereof ...
. These meanings lived on in English until recent times (and are still familiar from literature and folk music), alongside the sense of the word as a type of servant.
Description
Maids perform typical domestic chores such as
laundry
Laundry is the washing of clothing and other textiles, and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures have dealt with this u ...
,
ironing,
cleaning
Cleaning is the process of removing unwanted substances, such as dirt, infectious agents, and other impurities, from an object or environment. Cleaning is often performed for beauty, aesthetic, hygiene, hygienic, Function (engineering), function ...
the house, grocery shopping,
cooking
Cooking, also known as cookery or professionally as the culinary arts, is the art, science and craft of using heat to make food more palatable, digestible, nutritious, or Food safety, safe. Cooking techniques and ingredients vary widely, from ...
, and caring for household pets. They may also
take care of children, although there are more specific occupations for this, such as
nanny. In some poor countries, maids take care of the elderly and people with disabilities. Many maids are required by their employers to wear a
uniform
A uniform is a variety of costume worn by members of an organization while usually participating in that organization's activity. Modern uniforms are most often worn by armed forces and paramilitary organizations such as police, emergency serv ...
.
In the contemporary
Western world
The Western world, also known as the West, primarily refers to various nations and state (polity), states in Western Europe, Northern America, and Australasia; with some debate as to whether those in Eastern Europe and Latin America also const ...
, comparatively few households can afford live-in domestic help, usually relying on
cleaners, employed directly or through an agency (
maid service).
Many services historically provided by maids have been
substituted with
home appliances
A home appliance, also referred to as a domestic appliance, an electric appliance or a household appliance, is a machine which assists in household functions such as cooking, cleaning and food preservation.
The domestic application attached to ...
.
In less developed nations, various factors ensure a labour source for domestic work: very large differences in the income of urban and rural households, widespread poverty, fewer
educated women, and limited opportunities for the employment of less educated women.
Legislation in many countries makes certain living conditions, working hours, or minimum wage a requirement of domestic service. Nonetheless, the work of a maid has always been hard, involving a full day, and extensive duties. Maids would be familiar with hard work and typically worked long hours in a week.
Europe
Maids were once part of an elaborate hierarchy in
great houses, where the
retinue
A retinue is a body of persons "retained" in the service of a noble, royal personage, or dignitary; a ''suite'' (French "what follows") of retainers.
Etymology
The word, recorded in English since circa 1375, stems from Old French ''retenue'', ...
of servants stretched up to the housekeeper and butler, responsible for female and male employees respectively. It was the best and most common way that women could earn money, especially lower class women.
The word "maid" itself means an unmarried young woman or virgin. Domestic workers, particularly those low in the hierarchy, such as maids and
footmen, were expected to remain unmarried while in service. They had their own section of rooms in the house, though they were far away from the other rooms and weren’t anywhere near as nice as the rest of the house.
Some households employed maids-of-all-work as young as twelve in the 19th century in England and they often worked from five in the morning until late in the evening on a wage of £6 to £9 per year. They had no free time and typically only had one or two days off in a month.
In Victorian England, all middle-class families would have "help", but for most small households, this would be only one employee, the maid of all work, often known colloquially as "the girl".
Historically, many maids suffered from
prepatellar bursitis, an inflammation of the
prepatellar bursa caused by long periods spent on the knees for purposes of scrubbing and fire-lighting, leading to the condition attracting the colloquial name of "housemaid's knee".
As the end of the nineteenth century neared, the relationship between employer and servant grew more and more distant and they were less loyal.
At the end of the nineteenth century, there was a decline in the want for maids and other servants entirely, which has led to today when the majority of people don’t have maids.
Asia
Today, foreign women are employed in
Saudi Arabia
Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in West Asia. Located in the centre of the Middle East, it covers the bulk of the Arabian Peninsula and has a land area of about , making it the List of Asian countries ...
,
Kuwait
Kuwait, officially the State of Kuwait, is a country in West Asia and the geopolitical region known as the Middle East. It is situated in the northern edge of the Arabian Peninsula at the head of the Persian Gulf, bordering Iraq to Iraq–Kuwait ...
,
Qatar
Qatar, officially the State of Qatar, is a country in West Asia. It occupies the Geography of Qatar, Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it shares Qatar–Saudi Arabia border, its sole land b ...
,
Lebanon
Lebanon, officially the Republic of Lebanon, is a country in the Levant region of West Asia. Situated at the crossroads of the Mediterranean Basin and the Arabian Peninsula, it is bordered by Syria to the north and east, Israel to the south ...
,
Singapore
Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
,
Hong Kong
Hong Kong)., Legally Hong Kong, China in international treaties and organizations. is a special administrative region of China. With 7.5 million residents in a territory, Hong Kong is the fourth most densely populated region in the wor ...
,
Japan
Japan is an island country in East Asia. Located in the Pacific Ocean off the northeast coast of the Asia, Asian mainland, it is bordered on the west by the Sea of Japan and extends from the Sea of Okhotsk in the north to the East China Sea ...
and
United Arab Emirates
The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective monarchy made up of Emirates of the United Arab E ...
in large numbers to work as maids or other roles of domestic service, and are often vulnerable to multiple forms of abuse.
An ''ayi'' (''aunt'' in Mandarin) works as a domestic helper in China, and occasionally provides personalized childcare.
Southern Africa
In some areas in the region, the word "maid" is avoided and is often referred to as a "helper" instead. This is most likely due to the fact that it sounds like a racially derogatory term in
Afrikaans
Afrikaans is a West Germanic languages, West Germanic language spoken in South Africa, Namibia and to a lesser extent Botswana, Zambia, Zimbabwe and also Argentina where there is a group in Sarmiento, Chubut, Sarmiento that speaks the Pat ...
. Maids in South Africa were referred to as domestic servants and they included men, women, and children. They were subject to low wages, lack of a social life, unfavorable working conditions, and even unaccommodating work hours. The Afrikaans word for a mite (small arachnid) has been used demeaningly to refer to women of colour. The English word for a friend, "mate", is also avoided for this reason.
Types

Maids traditionally have a fixed position in the hierarchy of the large households, and although there is overlap between definitions (dependent on the size of the household), the positions themselves would typically be rigidly adhered to. The usual classifications of maid in a large household are:
*
Lady's maid: a senior servant who reported directly to the
lady
''Lady'' is a term for a woman who behaves in a polite way. Once used to describe only women of a high social class or status, the female counterpart of lord, now it may refer to any adult woman, as gentleman can be used for men.
"Lady" is al ...
of the house, but ranked beneath the
housekeeper, and accompanied her lady on travel. She took care of her mistress's clothes and hair, and sometimes served as confidante.
* House-maid o
housemaid a generic term for maids whose function was chiefly "above stairs", and were usually a little older, and better paid. Where a household included multiple housemaids, the roles were often subdivided as below.
** Head house-maid: the senior house maid, reporting to the housekeeper. (Also called "house parlour maid" in an establishment with only one or two upstairs maids).
** Parlour maid: they cleaned and tidied reception rooms and living areas by morning, and often served refreshments at
afternoon tea, and sometimes also dinner. They tidied studies and libraries, and (with footmen) answered bells calling for service.
** Chamber maid: they cleaned and maintained the bedrooms, ensured fires were lit in fireplaces, and supplied hot water.
** Laundry maid: they maintained bedding and towels. They also washed, dried, and ironed clothes for the whole household, including the servants.
** Under house parlour maid: the general deputy to the house parlour maid in a small establishment that had only two upstairs maids.
*
Nursery maid: also an "upstairs maid", but one who worked in the children's nursery, maintaining fires, cleanliness, and good order. Reported to the nanny rather than the housekeeper. The nursemaid would often stay with one family for years or as long as their services were needed.
*
Kitchen maid: a "below stairs" maid who reported to the cook, and assisted in running the kitchens.
** Head kitchen maid: where multiple kitchen maids were employed, the "head kitchen maid" was effectively a
deputy to the cook, engaged largely in the plainer and simpler cooking (sometimes cooking the servants' meals).
** Under kitchen maid: where multiple kitchen maids were employed, these were the staff who prepared vegetables, peeled potatoes, and assisted in presentation of finished cooking for serving.
*
Scullery maid: the lowest grade of "below stairs" maid, reporting to the cook, the scullery maids were responsible for washing cutlery, crockery, and glassware, and scrubbing kitchen floors, as well as monitoring ovens while kitchen maids ate their own supper.
*
Between maid, sometimes known as a "tweeny": roughly equivalent in status to scullery maids, and often paid less, between maids in a large household waited on the senior servants (
butler, housekeeper, and
cook) and were therefore answerable to all three department heads, often leading to friction in their employment.
*
Still room maid: a junior maid employed in the
still room; as the work involved the supply of alcohol, cosmetics, medicines, and cooking ingredients across all departments of the house, the still room maids were part of the "between staff", jointly answerable to all three department heads.
In more modest households, a single maid-of-all-work or skivvy was often the only staff. It is possible this word originates from the Italian for slave (""—"owned person").
In popular culture
One of the most in-depth and enduring representations of the lives of several types of maid was seen in the 1970s television drama ''
Upstairs, Downstairs'', set in
England
England is a Countries of the United Kingdom, country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and List of islands of England, more than 100 smaller adjacent islands. It ...
between 1903 and 1936. The lives of maids were well represented in the ''
Downton Abbey
''Downton Abbey'' is a British historical drama television series set in the early 20th century, created and co-written by Julian Fellowes. It first aired in the United Kingdom on ITV (TV network), ITV on 26 September 2010 and in the United St ...
'' series, set in England between 1912 and 1926 and shown from 2010 onward.
The American television drama ''
The Gilded Age'', set in the 1880s in
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
, depicts the lives of maids living and working in the great houses of the
era.
The main characters in the
NAMIC Vision Award-nominated television series ''
Devious Maids'' are four housemaids.
See also
*
Au pair
*
Charwoman
Charwoman, chargirl, charlady and char are occupational terms referring to a paid part-time worker who comes into a house or other building to clean it for a few hours of a day or week, as opposed to a maid, who usually lives as part of the ho ...
*
Foreign domestic helpers in Hong Kong
*
French maid
*
Janitor
A cleaner, cleanser or cleaning operative is a type of Industry (economics), industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter ...
*
Servant
A domestic worker is a person who works within a residence and performs a variety of household services for an individual, from providing cleaning and household maintenance, or cooking, laundry and ironing, or care for children and elderly ...
References
External links
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{{Authority control
Domestic work
Home economics
Gendered occupations
Cleaning and maintenance occupations