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MTN Uganda is the largest telecom company in
Uganda Uganda, officially the Republic of Uganda, is a landlocked country in East Africa. It is bordered to the east by Kenya, to the north by South Sudan, to the west by the Democratic Republic of the Congo, to the south-west by Rwanda, and to the ...
, with 11.2 million subscribers, accounting for 55 percent market share, as of 30 June 2017. By 31 December 2019, its customer base had increased to 12.6 million customers. In March 2021, the
Uganda Communications Commission The Uganda Communications Commission ''(UCC)'' is the government regulatory body of the communications sector in Uganda. Although owned by the Ugandan government, it acts independently. Its mandated responsibilities include licensing, regulatio ...
estimated the number of MTN customers in Uganda at 15 million, out of 28.3 million mobile network subscribers, thereby attaining a 53 percent market share. In May 2024, MTNU registered her 20 millionth customer in the country.


Location

The headquarters of MTN Uganda are located at 69-71 Jinja Road, in the
Kampala Central Division Kampala Central Division is one of the five divisions that make up Kampala, the capital of Uganda. The city's five divisions are: (a) Kampala Central Division (b) Kawempe Division (c) Lubaga Division (d) Makindye Division and (e) Nakawa Divisi ...
, one of the administrative units of the city of
Kampala Kampala (, ) is the Capital city, capital and largest city of Uganda. The city proper has a population of 1,875,834 (2024) and is divided into the five political divisions of Kampala Central Division, Kampala, Kawempe Division, Kawempe, Makindy ...
, the capital and largest city of Uganda. The coordinates of the company headquarters are 0°19'10.0"N, 32°35'53.0"E (Latitude:0.319444; Longitude:32.598056). In 2016,
The Independent (Uganda) ''The Independent'' is a news magazine published in Kampala, Uganda. Overview The news magazine covers general and business news. It also has dedicated sections for news analysis, Eastern African regional news and a features section. It comes o ...
reported that MTN Uganda, had plans to construct a new skyscraper between Jinja Road and Old Port Bell Road, where
British American Tobacco British American Tobacco p.l.c. (BAT) is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products including electronic cigarettes. The company, established in 1902, is headquartered in London, E ...
used to maintain offices, which would serve as the headquarters for the company.


Overview

MTN Uganda is a subsidiary of
MTN Group MTN Group Limited (formerly M-Cell) is a South Africa, South African multinational corporation and mobile telecommunications provider. Its head office is in Johannesburg. MTN is among the List of mobile network operators, largest mobile netwo ...
, a multinational telecommunications group connecting approximately 232 million people in 22 countries across Africa and the Middle East. In 2009, MTN Uganda introduced its mobile telephone-based banking product known as
Mobile Money Mobile payment, also referred to as mobile money, mobile money transfer and mobile wallet, is any of various payment processing services operated under financial regulations and performed from or via a mobile device. Instead of paying with cas ...
. As of March 2015, MTN controlled 80 percent of the mobile money market in the country. In November 2015, MTN Uganda switched off 3.7 million of its 11.5 million customers to comply with the
Uganda Communications Commission The Uganda Communications Commission ''(UCC)'' is the government regulatory body of the communications sector in Uganda. Although owned by the Ugandan government, it acts independently. Its mandated responsibilities include licensing, regulatio ...
's new SIM card registration requirements. In May 2016, MTN Uganda borrowed US$114 million (UGX:385.8 or 380 billion, depending on the source) to expand its network and build a new headquarters building on Jinja Road in Kampala. Funding was in the form of a
syndicated loan A syndicated loan is one that is provided by a group of lenders and is structured, arranged, and administered by one or several commercial banks or investment banks known as lead arrangers. The syndicated loan market is the dominant way for l ...
by a
consortium A consortium () is an association of two or more individuals, companies, organizations, or governments (or any combination of these entities) with the objective of participating in a common activity or pooling their resources for achieving a ...
of four Ugandan banks, namely Stanbic Bank Uganda,
Standard Chartered Uganda Standard Chartered Uganda, whose official name is Standard Chartered Bank Uganda Limited but is often referred to as Stanchart Uganda, is a commercial bank in Uganda. It is one of the banks licensed by the Bank of Uganda, the central bank and nat ...
, Citibank Uganda, and Barclays Bank of Uganda (now
Absa Bank Uganda Limited Absa Bank Uganda Limited, formerly known as Barclays Bank of Uganda Limited, is a commercial bank in Uganda. It is licensed by the Bank of Uganda, the country's central bank and national banking regulator. The bank is a subsidiary of Absa Group ...
). In August 2016, MTN Uganda in partnership with Commercial Bank of Africa (Uganda) introduced a new product that allows customers to save money and access microloan products, using their cell phone. The product, called ''MoKash'' is available on personal accounts and on accounts for
small and medium-sized enterprises Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by many national agencies and international organiza ...
. In August 2018, MTN Uganda launched a joint Tidal–MTN music streaming service. The Tidal platform, co-owned by American mogul
Jay-Z Shawn Corey Carter (born December 4, 1969), known professionally as Jay-Z, is an American Rapping, rapper, businessman, and record executive. Rooted in East Coast hip-hop, he was named Billboard and Vibe's 50 Greatest Rappers of All Time, the ...
, offers streaming audio and video for a daily fee of USh1000 (US$0.26). Subscribers receive music, videos and exclusive content. Music from the majority of Uganda's leading artistes is available. At that time, the service was available only in
Uganda Uganda, officially the Republic of Uganda, is a landlocked country in East Africa. It is bordered to the east by Kenya, to the north by South Sudan, to the west by the Democratic Republic of the Congo, to the south-west by Rwanda, and to the ...
and
South Africa South Africa, officially the Republic of South Africa (RSA), is the Southern Africa, southernmost country in Africa. Its Provinces of South Africa, nine provinces are bounded to the south by of coastline that stretches along the Atlantic O ...
, on the African continent. As of December 2020, MTN Uganda's customer base totaled 14.1 million subscribers, out of a total of 31 million mobile telephone subscribers in the country, representing a 45.5 percent market share.


Initial public offering

In 2018
The EastAfrican ''The EastAfrican'' is a weekly newspaper published in Kenya since 7 November 1994, by the Nation Media Group, which also publishes Kenya's national ''Daily Nation''. The ''EastAfrican'' also circulates in the other countries of the African Grea ...
newspaper reported that MTN Uganda planned to list the shares of
stock Stocks (also capital stock, or sometimes interchangeably, shares) consist of all the Share (finance), shares by which ownership of a corporation or company is divided. A single share of the stock means fractional ownership of the corporatio ...
of the company on the
Uganda Securities Exchange The Uganda Securities Exchange (USE) is the principal stock exchange of Uganda. It was founded in June 1997. The USE is operated under the jurisdiction of Uganda's Capital Markets Authority, which in turn reports to the Bank of Uganda, Uganda's ...
(USE). That willingness to list, on the part of MTN Uganda, was again reported in March 2019. In March 2020 MTN Uganda agreed to pay US$100 million for a 14 year operating licence and to list 20 percent shareholding on the USE, no later than the second quarter of 2022. The shares sold on the USE will be restricted to nationals of the countries of the
East African Community The East African Community (EAC) is an intergovernmental organisation in East Africa. The EAC's membership consists of eight states: Democratic Republic of the Congo, the Federal Republic of Somalia, the Republics of Burundi, Kenya, Rwanda, S ...
; namely
Burundi Burundi, officially the Republic of Burundi, is a landlocked country in East Africa. It is located in the Great Rift Valley at the junction between the African Great Lakes region and Southeast Africa, with a population of over 14 million peop ...
,
Kenya Kenya, officially the Republic of Kenya, is a country located in East Africa. With an estimated population of more than 52.4 million as of mid-2024, Kenya is the 27th-most-populous country in the world and the 7th most populous in Africa. ...
,
Rwanda Rwanda, officially the Republic of Rwanda, is a landlocked country in the Great Rift Valley of East Africa, where the African Great Lakes region and Southeast Africa converge. Located a few degrees south of the Equator, Rwanda is bordered by ...
,
South Sudan South Sudan (), officially the Republic of South Sudan, is a landlocked country in East Africa. It is bordered on the north by Sudan; on the east by Ethiopia; on the south by the Democratic Republic of the Congo, Uganda and Kenya; and on the ...
,
Tanzania Tanzania, officially the United Republic of Tanzania, is a country in East Africa within the African Great Lakes region. It is bordered by Uganda to the northwest; Kenya to the northeast; the Indian Ocean to the east; Mozambique and Malawi to t ...
and Uganda. The IPO was expected to raise about US$1.2 billion, according to Keith Kalyegira, the CEO of the
Capital Markets Authority of Uganda The Capital Markets Authority of Uganda (CMA) is a semi-autonomous government body responsible for the financial regulation of the capital markets industry in Uganda. Overview The CMA approves the offers of all securities to the public and lice ...
(CMA). On 27 May 2024 the MTN Group made a secondary offering to investors on the USE to take up 7.03 percent shareholding, so as to comply with the regulatory maximum 80 percent ownership in MTN Uganda by the Group.


Shareholding

As of December 2021, the shareholding in MTN Uganda is as listed in the table below. The IPO that was concluded in November 2021, raised USh:535,939,000,000 (approx. US$151 million). The shares of
stock Stocks (also capital stock, or sometimes interchangeably, shares) consist of all the Share (finance), shares by which ownership of a corporation or company is divided. A single share of the stock means fractional ownership of the corporatio ...
of the company started trading on the Uganda Securities Exchange, on 6 December 2021 at 9.30am, local time. It trades under the symbol MTNU.


Shareholding post secondary public offer

On 27 May 2024, MTN Group floated the shares that did not sell in the IPO in order to comply with the regulatory requirement not to own more than 80 percent of MTN Uganda. The secondary offer was 130 percent over-subscribed. The table below illustrates the shareholding in the company as of 20 June 2024, when the data was released.<


Governance

As of March 2019, the acting chief executive officer of the company was Gordian Kyomukama, previously the chief technology officer. In June 2019, Wim Vanhelleputte re-assumed his position as CEO, after he returned to Uganda, following negotiations between the Ugandan government and MTN International. As of November 2023, the chairman of the board is Charles Magezi Mbire and the
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
is Sylvia Wairimu Mulinge.


Controversy

Wim Vanhelleputte was the chief executive officer. On 14 February 2019, he was suddenly deported from Uganda to his native Belgium on allegations of compromising Uganda's national security. This followed the deportation of three other MTN Uganda executives in the month of July 2018, including the General Manager-Mobile Financial Services, General Manager-Sales and Distribution, and Chief Marketing Officer. All were accused of "compromising Uganda's national security. The former CEO then sued the government of Uganda in Uganda's High Court. In May 2019, following negotiations between president
Yoweri Museveni Yoweri Kaguta Museveni Tibuhaburwa (born 15 September 1944) is a Ugandan politician and Officer (armed forces), military officer who is the ninth and current president of Uganda since 1986. As of 2025, he is the third-List of current state lead ...
and MTN International, Wim Vanhelleputte was allowed to return to Uganda and resume his duties as CEO of MTN Uganda.


Licensing

In October 2018, the company's initial 20-year operating license expired. Due to prolonged negotiations between MTN and the Ugandan government, the company has since been operating on temporary short-term licenses. In March 2020 MTN Uganda agreed to pay US$100 million for a 14-year operating license. The telecom also agreed to list its shares on the
USE Use may refer to: * Use (law), an obligation on a person to whom property has been conveyed * Use (liturgy), subset of a Christian liturgical ritual family used by a particular group or diocese * Use–mention distinction, the distinction between ...
and float at least 20 percent shareholding, in an
IPO An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
. In July 2020, MTN Uganda received an operators licence for 12 years, starting on 1 July 2020. Under the terms of the new licence, MTN Uganda shall list a portion of their shareholding (minimum of 20 percent), on the Uganda Securities Exchange within 24 months of obtaining the licence. The licence cost US$100 million, which was paid in full in one lump sum.


Financials

In the 12 months ended 31 December 2019, MTN Uganda's gross revenue amounted to USh1.5 trillion (approx. US $407 million).


Data centres

As of December 2021, MTN Uganda maintained six data centres spread across the country, where communication data is collected, distributed, controlled and monitored. Two of the centres are located at
Mutundwe Mutundwe is a neighborhood in the Kampala Capital City Authority, Kampala Division of Rubaga Division, Rubaga and Wakiso District, Wakiso Division of Makindye-Ssabagabo, Makindye Ssabagabo in Uganda. The name also refers to Mutundwe Hill, where ...
and
Mbuya Mbuya is a hill in southeastern Kampala, the capital city of Uganda. The hill rises above sea level. The name also applies to the upscale residential neighborhood that sits on that hill, as well as the government military installations located ...
, in Kampala, the capital city. The other four data centres are located at
Mbarara Mbarara City is a city in the Western Region, Uganda, Western Region of Uganda and the second largest city in Uganda after Kampala. The city is divided into 6 boroughs of Kakoba Division, Kamukuzi Division, Nyamitanga Division, Biharwe Division, ...
,
Masindi Masindi is a town in the Western Region, Uganda, Western Region of Uganda. It is on the road between Kampala and the Murchison Falls National Park. It is the site of the headquarters of the Masindi District. Location Masindi is approximately ...
,
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and
Tororo Tororo is a town in the Eastern Region, Uganda, Eastern Region of Uganda. It is the main municipal, administrative, and commercial center of Tororo District. History Tororo was garrisoned by the Uganda Army (1971–1980), Uganda Army's Air an ...
. Through these centres and approximately 2550 communications data masts in the country MTNU provides 72 percent landmass coverage translating into 92 percent population coverage in Uganda. In compliance with its licensing terms, MTNU plans to increase landmass coverage from 72 percent in 2021 to 90 percent in 2023.


Recent market share

In July 2022,
The EastAfrican ''The EastAfrican'' is a weekly newspaper published in Kenya since 7 November 1994, by the Nation Media Group, which also publishes Kenya's national ''Daily Nation''. The ''EastAfrican'' also circulates in the other countries of the African Grea ...
reported that MTN Uganda controlled 47.5 percent of the mobile telephone market in the county, at the end of 2021. At that time its subscriber base was 16.7 million accounts. Competitors include
Airtel Uganda Airtel Uganda Limited is a mobile communications and information technology services provider in Uganda. The company also offers mobile funds transfer and banking services known as Airtel Payments Bank. Airtel Uganda Limited is a subsidiary of ...
,
Uganda Telecom Uganda Telecommunications Corporation Limited (UTCL), also (UTel), is an information and communication technology network company in Uganda owned by the government of Uganda. UTel acquired the assets and some of the liabilities of the defunct ' ...
and ''Lycamobile Uganda''. As of May 2024, MTN Uganda customer base had increased to 20 million.


See also

*
List of mobile network operators in Uganda This is a list of mobile network operators in Uganda: * MTN Uganda * Airtel Uganda *Talkio Mobile * UTel * Hamilton Telecom * Lycamobile Uganda * Roke Telkom Uganda Note: K2 Telecom operates as a component of Airtel Uganda. Customer base ...


References


External links


Website of MTN Uganda
{{coord, 00, 19, 10, N, 32, 35, 53, E, display=title MTN Group Companies based in Kampala Telecommunications companies established in 1998 1998 establishments in Uganda Telecommunications companies of Uganda Mobile phone companies of Uganda