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A clerk is a
white-collar worker A white-collar worker is a person who performs professional service, desk, managerial, or administrative work. White-collar work may be performed in an office or similar setting. White-collar workers include job paths related to government, co ...
who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a
retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
environment. The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters, screening callers, and other administrative tasks. In
City of London The City of London, also known as ''the City'', is a Ceremonial counties of England, ceremonial county and Districts of England, local government district with City status in the United Kingdom, city status in England. It is the Old town, his ...
livery companies, the clerk is the
chief executive officer A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
.


History and etymology

The word ''clerk'' is derived from the Latin ''clericus'' meaning "
cleric Clergy are formal leaders within established religions. Their roles and functions vary in different religious traditions, but usually involve presiding over specific rituals and teaching their religion's doctrines and practices. Some of the ter ...
" or " clergyman", which is the latinisation of the Greek ''κληρικός'' (''klērikos'') from a word meaning a "lot" (in the sense of drawing lots) and hence an "apportionment" or "area of land".Klerikos
Henry George Liddell, Robert Scott, "A Greek-English Lexicon", at Perseus The association derived from medieval courts, where writing was mainly entrusted to
clergy Clergy are formal leaders within established religions. Their roles and functions vary in different religious traditions, but usually involve presiding over specific rituals and teaching their religion's doctrines and practices. Some of the ter ...
because most
laymen In religious organizations, the laity () — individually a layperson, layman or laywoman — consists of all members who are not part of the clergy, usually including any non-ordained members of religious orders, e.g. a nun or a lay brother. ...
could not read. In this context, the word ''clerk'' meant "
scholar A scholar is a person who is a researcher or has expertise in an academic discipline. A scholar can also be an academic, who works as a professor, teacher, or researcher at a university. An academic usually holds an advanced degree or a termina ...
". Even today, the term clerk regular designates a type of cleric (one living life according to a rule). The cognate terms in some languages, notably ''Klerk'' in Dutch, became – at the end of the nineteenth century – restricted to a specific, fairly low rank in the administrative hierarchy.


United States

Clerical workers are the largest occupational group in the
United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
. In 2004, there were 3.1 million general office clerks, 1.5 million office administrative supervisors and 4.1 million secretaries. Clerical occupations often do not require a college degree, though some college education or 1 to 2 years in vocational programs are common qualifications. Familiarity with office equipment and certain software programs is also often required. Employers may provide clerical training. In 2006, the median salary for clerks was $23,000, while the national median income for workers age 25 or older was $33,000. Median salaries ranged from $22,770 for general office clerks to $34,970 for secretaries and $41,030 for administrative supervisors. Clerical workers are considered
working class The working class is a subset of employees who are compensated with wage or salary-based contracts, whose exact membership varies from definition to definition. Members of the working class rely primarily upon earnings from wage labour. Most c ...
by American
sociologists This list of sociologists includes people who have made notable contributions to sociological theory or to research in one or more areas of sociology. A * Peter Abell, British sociologist * Andrew Abbott, American sociologist * Margaret ...
such as William Thompson, Joseph Hickey or James Henslin as they perform highly routinized tasks with relatively little autonomy. Sociologist Dennis Gilbert, argues that the white and blue collar divide has shifted to a divide between professionals, including some semi-professionals, and routinized white collar workers. White collar office supervisors may be considered lower middle class with some secretaries being located in that part of the socio-economic strata where the working and middle classes overlap.


See also

* Clerks (film) * Clerk baronets * Clerk family * Clerk (surname) * Clerk of works * Court clerk *
Law clerk A law clerk, judicial clerk, or judicial assistant is a person, often a lawyer, who provides direct counsel and assistance to a lawyer or judge by Legal research, researching issues and drafting legal opinions for cases before the court. Judicial ...
* Legal clerk * Legislative clerk * Barristers' clerk * Lord Justice Clerk * Patent clerk *
Municipal clerk A clerk (pronounced "clark" /klɑːk/ in British and Australian English) is a senior official of many municipal governments in the English-speaking world. In some communities, including most in the United States, the position is elected, but in ...
or town clerk * Clerk in holy orders *
Receptionist A receptionist is an Employment, employee taking an office or Business administration, administrative support position. The work is usually performed in a waiting room, waiting area such as a Lobby (room), lobby or front office desk of an organ ...
* Pink collar * Secretaries


References

{{Authority control Sales occupations Office and administrative support occupations Office work