LivePerson is a global technology company that develops
conversational commerce and
AI software.
Headquartered in
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.
In 2018, the company announced its AI offering, allowing customers to create AI-powered
chatbots to answer consumer messages, alongside human customer service staff.
History
LivePerson was founded in 1995 by
Robert LoCascio. In April 2000, the company completed an
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...
on the
NASDAQ
The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
, in March 2011 its shares began trading on the
Tel Aviv Stock Exchange and were included in the
TA-100 Index and the
TA BlueTech Index.
Acquisitions
Products and services
* The Conversational Cloud — A cloud-based method of customer messaging. Business can communicate with customers on web, mobile, and social.
* LP Insights — Turns customers' chat transcripts into structured and
unstructured data to provide actionable insights.
See also
*
Tech companies in the New York metropolitan area
References
External links
*{{Official, https://www.liveperson.com
Software companies based in New York City
Online companies of the United States
Web analytics
Cloud applications
2000 initial public offerings
Instant messaging
Software companies of the United States
1995 establishments in New York City
Software companies established in 1995
Companies listed on the Nasdaq
Companies listed on the Tel Aviv Stock Exchange
Companies in the TA-35 Index
Publicly traded companies based in New York City