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Lionbridge Technologies, Inc. is an American company that provides
translation Translation is the communication of the semantics, meaning of a #Source and target languages, source-language text by means of an Dynamic and formal equivalence, equivalent #Source and target languages, target-language text. The English la ...
and localization services. Based in
Waltham, Massachusetts Waltham ( ) is a city in Middlesex County, Massachusetts, United States, and was an early center for the labor movement as well as a major contributor to the Technological and industrial history of the United States, American Industrial Revoluti ...
, the company has operations in 26 countries.


History

Lionbridge was founded in 1996. In 2005, they acquired Bowne Global Solutions, then the largest localization provider. In 2014 they acquired Darwin Zone, a digital marketing services agency based in
Costa Rica Costa Rica, officially the Republic of Costa Rica, is a country in Central America. It borders Nicaragua to the north, the Caribbean Sea to the northeast, Panama to the southeast, and the Pacific Ocean to the southwest, as well as Maritime bo ...
, and Clay Tablet Technologies, a content connectivity software firm. In 2015, they acquired
Zurich Zurich (; ) is the list of cities in Switzerland, largest city in Switzerland and the capital of the canton of Zurich. It is in north-central Switzerland, at the northwestern tip of Lake Zurich. , the municipality had 448,664 inhabitants. The ...
-based CLS Communication, a translation services provider, and Geotext, a legal translation company. In December 2016, it was announced that Lionbridge entered into a definitive agreement to be acquired by
H.I.G. Capital H.I.G. Capital, LLC is a global alternative investment firm with $69 billion of capital under management. Headquartered in Miami, Florida, H.I.G. specializes in providing both debt capital, debt and equity capital to middle-market company, middle ...
. The deal was announced closed in May, 2017 and, subsequently, the company was delisted from
Nasdaq The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
. Lionbridge is now a privately-held company and part of the portfolio of H.I.G. companies. In July 2017, John Fennelly was named chief executive officer. The founder of the company, Rory Cowan, is chairman of the board of directors. In December 2018, Lionbridge fully acquired Tokyo-based Gengo, a
crowdsourced Crowdsourcing involves a large group of dispersed participants contributing or producing goods or services—including ideas, votes, micro-tasks, and finances—for payment or as volunteers. Contemporary crowdsourcing often involves digit ...
translation and
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
training data provider. In November 2020, Lionbridge agreed with Telus International to sell its artificial intelligence division. In September 2022, Lionbridge acquired Game Tester, a community-based game testing platform based out of
Melbourne, Australia Melbourne ( , ; Boonwurrung/ or ) is the capital and most populous city of the Australian state of Victoria, and the second most-populous city in Australia, after Sydney. The city's name generally refers to a metropolitan area also known ...
.


Operations

Lionbridge provides translation and localization in many languages, with offices in 26 countries. It serves clients such as the
U.S. Department of Homeland Security The United States Department of Homeland Security (DHS) is the U.S. federal executive department responsible for public security, roughly comparable to the interior, home, or public security ministries in other countries. Its missions involv ...
and
Government of Canada The Government of Canada (), formally His Majesty's Government (), is the body responsible for the federation, federal administration of Canada. The term ''Government of Canada'' refers specifically to the executive, which includes Minister of t ...
.


Controversies and court cases

A securities class action lawsuit involving the company was filed in July 2001 under "Samet v. Lionbridge Technologies, Inc. et al." in the
United States District Court for the Southern District of New York The United States District Court for the Southern District of New York (in case citations, S.D.N.Y.) is a federal trial court whose geographic jurisdiction encompasses eight counties of the State of New York. Two of these are in New York Ci ...
. In 2006, a Lionbridge employee was awarded non economic damages of USD $366,250 and economic damages of USD $221,433 due to failure by the company to fulfill its obligation to help the employee obtain a green card. A 2008 court case involved an unfair dismissal claim by a former Lionbridge employee fired for union recruitment activities at the company's Warsaw office to protect employment conditions. Protests in support were held in Denmark, Spain, Poland, and Ireland. In 2014, 38 software testers contracting for Microsoft in the
Bellevue, Washington Bellevue ( ) is a city in the Eastside (King County, Washington), Eastside region of King County, Washington, United States, located across Lake Washington from Seattle. It is the third-largest city in the Seattle metropolitan area, and the f ...
office formed Temporary Workers Alliance, a trade union. A year later,
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
required Lionbridge to provide at least 3 weeks of vacation. In 2016, Lionbridge announced layoffs, two months after the union had ratified their first
collective agreement A collective agreement, collective labour agreement (CLA) or collective bargaining agreement (CBA) is a written contract negotiated through collective bargaining for employees by one or more trade unions with the management of a company (or with a ...
. As part of the negotiations, the union had agreed to drop a joint employer case against Lionbridge and Microsoft. In June 2024, an
unfair labor practice An unfair labor practice (ULP) in United States labor law refers to certain actions taken by employers or unions that violate the National Labor Relations Act of 1935 (49 Stat. 449) (also known as the NLRA and the Wagner Act after NY Senator ...
was filed against the Lionbridge by the
Communications Workers of America The Communications Workers of America (CWA) is the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors (also in Canada and Puerto Rico). The union has 27 loc ...
, alleging that the company illegally terminated the employment of 160 workers in
Boise, Idaho Boise ( ) is the List of capitals in the United States, capital and List of cities in Idaho, most populous city of the U.S. state of Idaho. As of the 2020 United States census, 2020 census, there were 235,685 people residing in the city. Loca ...
who worked as software testers for
Activision Activision Publishing, Inc. is an American video game publisher based in Santa Monica, California. It serves as the publishing business for its parent company, Activision Blizzard, and consists of several subsidiary studios. Activision is one o ...
, in retaliation for exercising their right to participate in concerted union activities. As part of the layoff, CWA also alleges that workers were required to sign an overly broad
confidentiality agreement A non-disclosure agreement (NDA), also known as a confidentiality agreement (CA), confidential disclosure agreement (CDA), proprietary information agreement (PIA), or secrecy agreement (SA), is a legal contract or part of a contract between at le ...
and an illegal waiver of certain rights protected by the
National Labor Relations Act The National Labor Relations Act of 1935, also known as the Wagner Act, is a foundational statute of United States labor law that guarantees the right of private sector employees to organize into trade unions, engage in collective bargaining, an ...
.


References


External links

* {{DEFAULTSORT:Lionbridge Companies formerly listed on the Nasdaq Translation companies Software companies of the United States Software companies based in Mumbai Companies established in 1996