LetterWise
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LetterWise and WordWise were
predictive text Predictive text is an input technology used where one key or button represents many letters, such as on the physical numeric keypads of mobile phones and in accessibility technologies. Each key press results in a ''prediction'' rather than r ...
entry systems developed by Eatoni Ergonomics (Eatoni) for
handheld device A mobile device or handheld device is a computer small enough to hold and operate in hand. Mobile devices are typically battery-powered and possess a flat-panel display and one or more built-in input devices, such as a touchscreen or keypad. ...
s with ambiguous keyboards / keypads, typically non-smart traditional cellphones and portable devices with keypads. All patents covering those systems have expired. LetterWise used a prefix based predictive disambiguation method and can be demonstrated to have some advantages over the non-predictive
Multi-tap Multi-tap (multi-press) is a text entry system for mobile phones. The alphabet is printed under each key (beginning on "2") in a three-letter sequence as follows; ABC under 2 key, DEF under 3 key, etc. Exceptions are the "7" key, which adds a ...
technique that was in widespread use at the time that system was developed. WordWise was not a dictionary-based predictive system, but rather an extension of the LetterWise system to predict whole words from their linguistic components. It was designed to compete with dictionary-based predictive systems such as T9 and iTap which were commonly used with mobile phones with 12-key telephone keypads.


History

The court dismissed a claim that Eatoni Ergonomics came into being in the Spring 1998 as an orally agreed partnership between Howard Gutowitz, David A. Kosower and Eugene Skepner; the former pair having met as social acquaintances and Skepner noted for programming skills. The Eatoni project had the objective of developing reduced size keypads for portable devices. By August 1999 Kosower stopped working on the project due to a disagreements with Gutowitz over terms for setting up the new company and patents Gutowitz had or intended to file which was eventually to result in a subsequent lawsuit. In September 1999 Gutowitz went on to form Delaware limited liability company, Eatoni Ergonomics LLC and on 16 February 2000 formed the
Delaware Corporation The Delaware General Corporation Law (sometimes abbreviated DGCL), officially the General Corporation Law of the State of Delaware (Title 8, Chapter 1 of the Delaware Code), is the statute of the Delaware Code that governs corporate law in the U. ...
Eatoni Ergonomics Inc. with Gutowitz as
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
. Eatoni composed a conference paper for March 2001 on ''Linguistically Optimized Text Entry on a Mobile Phone'' but it was not accepted. In November 2001 at the 14th annual ACM symposium on User interface software and technology a paper prepared by academic Scott MacKenzie and Hedy Kober supported by three from Eatomi including Skepner described experimental results comparing LetterWise against other schemes though notably WordWise was for whatever reason absent from the presentation despite being announced over a year previously. By May 2002 Gutowitz admitted adoption by established cell phone manufactures was proving difficult although
Benq BenQ Corporation (; ) is a Taiwanese multinational company that sells and markets technology products, consumer electronics, computing and communications devices under the "BenQ" brand name, which is an acronym of the company slogan "Bringing ...
was taking the technology. Eatoni was involved in a series of
lawsuit A lawsuit is a proceeding by one or more parties (the plaintiff or claimant) against one or more parties (the defendant) in a civil court of law. The archaic term "suit in law" is found in only a small number of laws still in effect today ...
s and
countersuit In a court of law, a party's claim is a counterclaim if one party asserts claims in response to the claims of another. In other words, if a plaintiff initiates a lawsuit and a defendant responds to the lawsuit with claims of their own against t ...
s mobile phone manufacturer BlackBerry (RIM) between 2005 and 2012 relative to alleged patent infringement and a settlement to jointly develop software for a reduced keyboard in 2007 and take Eatoni equity stock in 2007. In the 2010s Eatoni have examined applying the cellphone keytap technology to threatened languages, in particular
N'ko NKo (ߒߞߏ), also spelled N'Ko, is an alphabetic script devised by Solomana Kante, Solomana Kanté in 1949, as a modern writing system for the Manding languages of West Africa. The term ''NKo'', which means ''I say'' in all Manding languages, i ...
; Gutowitz said he had eventually given up trying to get it supported by cellphone manufactures and begun to trial native language applications instead.


Letterwise


Design

Unlike most if not all other predictive text entry systems, LetterWise does not depend on a work dictionary but is a prefix based predictive system. For each letter in the word the user taps the key associated with that letter on the keypad. If the letter chosen is the one required the user simply repeats the process for the next letter in the word, other ''Next'' is tapped until the required letter appears. It is claimed this is a very simple and efficient system to use, with no
Multi-tap Multi-tap (multi-press) is a text entry system for mobile phones. The alphabet is printed under each key (beginning on "2") in a three-letter sequence as follows; ABC under 2 key, DEF under 3 key, etc. Exceptions are the "7" key, which adds a ...
style time-outs or dictionary limitations. In an instruction manual it can be described in the following single sentence: "''Hit the key with the letter you want, if it doesn't come up, hit Next until it does.''". Letterwise is not designed to be ''eyes-free'', that is the associated device display must be monitored to perform the next action. This contrasts to Multi-tap and some two key systems where some skilled and expert users are able to input using whilst not referring to the screen.


Example

*Entering the word sirs which is a word with biases LetterWise strongly. A Multi-tap timeout will typically be one to two seconds wait for the cursor to move to the next letter but this can be interrupted by tapping the ''timeout kill'' or ''advance'' button (often ''down''). A word such as ''mama'' would be more favourable to Multi-tap where 4 taps and no timeouts would be required; far less than the 14 taps and 1 timeout required for ''sirs''.


Software app versions

Despite not included as a system keyboard, LetterWise was available in Email / Twitter / SMS / LiveJournal clients for Symbian, iOS as well as Qualcomm's
BREW Binary Runtime Environment for Wireless (BREW, also known as Brew MP or Qualcomm BREW) is an obsolete application development platform created by Qualcomm, originally for code division multiple access (CDMA) mobile phones, featuring third-party a ...
platform (distributed by the Verizon Wireless Get It Now service).


Performance

Performance figures for predictive text examples typically depend on use of natural language. Use of
SMS language Short Message Service (SMS) language or textese is the abbreviated language and slang commonly used in the late 1990s and early 2000s with mobile phone text messaging, and occasionally through Internet-based communication such as email and ins ...
abbreviations and slang can reduce any advantage. For the tests done by Scott Mackenzie a selection of words from the
British National Corpus The British National Corpus (BNC) is a 100-million-word text corpus of samples of written and spoken English from a wide range of sources. The corpus covers British English of the late 20th century from a wide variety of genres, with the intention ...
were used as a representative sample of the English language. LetterWise uses the probability of letters occurring in a particular sequence to achieve performance. One measure of performance for text entry systems is "key strokes per character" (kspc). As a baseline the full English PC keyboard has a kspc of 1 as precisely one key stroke is required per typed character. Scott Mackenzie and other academics presented with Eatoni that they had evaluated LetterWise to have a kspc of 1.15 for English. This typically relates to one extra tap per 6 letters compared to standard keyboard. In contrast multi-tap, where a key is repeatedly pressed until the desired letter is found whereupon no further taps are made until the cursor moves to the next letter, has been evaluated to have a kspc of about 2.03. The
pangram A pangram or holoalphabetic sentence is a sentence using every letter of a given alphabet at least once. Pangrams have been used to display typefaces, test equipment, and develop skills in handwriting, calligraphy, and typing. Origins The best-k ...
''
The quick brown fox jumps over the lazy dog "The quick brown fox jumps over the lazy dog" is an English-language pangram a sentence (linguistics), sentence that contains all the letters of the alphabet. The phrase is commonly used for Touch typing, touch-typing practice, testing typewrit ...
'' is sometimes used for keyboard practice. The Eatoni website claims this 35 letter nine word phrase requires only 14 additional keystrokes with LetterWise compared to 42 additional keystrokes for MultiTap.


Memory / storage requirements

Eatoni engineers claim LetterWise has relatively low storage requirements compared to dictionary based solutions. The Eatoni website claims in the storage space typically required for a single dictionary database (30–100kb) it would be possible to fit LetterWise databases for 10–20 different languages. The website says device
random-access memory Random-access memory (RAM; ) is a form of Computer memory, electronic computer memory that can be read and changed in any order, typically used to store working Data (computing), data and machine code. A random-access memory device allows ...
requirements are similarly low, typically under 2kb, and there has been an implementation for 200 bytes of available memory.


Experimental work

LetterWise was also used in TongueWise, a tongue-computer interface for tetraplegics using the LetterWise
engine An engine or motor is a machine designed to convert one or more forms of energy into mechanical energy. Available energy sources include potential energy (e.g. energy of the Earth's gravitational field as exploited in hydroelectric power ge ...
. Clinical evaluations showed LetterWise could offer an almost 50% increase in throughput compared to Multi-tap for English language words.


Chinese LetterWise

The Chinese LetterWise can be loosely described as a two-level version of alphabetic LetterWise. A phonetic character (e.g.
Pinyin Hanyu Pinyin, or simply pinyin, officially the Chinese Phonetic Alphabet, is the most common romanization system for Standard Chinese. ''Hanyu'' () literally means 'Han Chinese, Han language'—that is, the Chinese language—while ''pinyin' ...
or
Bopomofo Bopomofo, also called Zhuyin Fuhao ( ; ), or simply Zhuyin, is a Chinese transliteration, transliteration system for Standard Chinese and other Sinitic languages. It is the principal method of teaching Chinese Mandarin pronunciation in Taiwa ...
) is entered on the first level which is converted automatically to
Hanzi Chinese characters are logographs used to write the Chinese languages and others from regions historically influenced by Chinese culture. Of the four independently invented writing systems accepted by scholars, they represent the only one ...
ready for the second level (Next Hanzi) key. the Eatoni website showed three related cordless or answerphone physical devices from the same manufacture having adopted the technology.


WordWise

Eatoni Ergonomics also developed and patented the dictionary word based predictive text input system WordWise announcing it in September 2000 with claims it was even faster than LetterWise. Wigdor and Balakrishnan indicated WordWise performs similarly to earlier techniques but with subtle advantages, though as with all predictive techniques the efficiency relied essentially upon the use of natural language with techniques such as abbreviations tending to nullify any advantage. In addition to the standard version of WordWise Eatoni's website also notes they developed a more advanced version termed ''shift WordWise''. ''Shift-WordWise'' required use of a modified ''CHELNSTY keypad'' with those letters being selected by a
shift key The Shift key is a modifier key on a alphanumeric keyboard, keyboard, used to type majuscule, capital letters and other alternate "upper" characters. There are typically two Shift keys, on the left and right sides of the row below the home row. T ...
that could be allocated to the ''1'' button. From his lawsuit Kosover alleges he has some input into the development of the WordWise system during his time at Eatoni to August 1999. It was designed to complement LetterWise and targeted for keyboards on mobile devices. Eatoni's website indicates that it is possible for standard WordWise to add additional words to the dictionary on the device however this capability is no mentioned in Iridium satellite phone manuals so the capability might not be present on all versions of WordWise. If WordWise is unable to suggest the required word either through it not being in the dictionary or due to a keying error the required word will need to be entered in another mode such as LetterWise which can be switched to relatively easily. It has been suggested that WordWise is less sensitive to keystroke errors than competing T9 text prediction technology. A multilingual WordWise implementation is included in Iridium satellite phones. Eatoni's website also indicated it was included as their
SMS Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, t ...
,
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
and e-mail downloadable client applications for certain
Symbian Symbian is a discontinued mobile operating system (OS) and computing platform designed for smartphones. It was originally developed as a proprietary software OS for personal digital assistants in 1998 by the Symbian Ltd. consortium. Symbian OS ...
and
Apple IOS Ios, Io or Nio (, ; ; locally Nios, Νιός) is a Greek island in the Cyclades group in the Aegean Sea. Ios is a hilly island with cliffs down to the sea on most sides. It is situated halfway between Naxos and Santorini. It is about long an ...
based products.


Adoption

Despite intensive marketing attempts in the early 2000s LetterWise and WordWise were not widely adopted by cell phone manufacturers with the Multi-tap and T9 system holding the market. LetterWise did find some adoption for
DECT Digital Enhanced Cordless Telecommunications (DECT) is a cordless telephony standard maintained by ETSI. It originated in Europe, where it is the common standard, replacing earlier standards, such as CT1 and CT2. Since the DECT-2020 standard ...
cordless phones, which were typically constrained by more limited resources, with Eatoni claiming over 20 million devices capable of LetterWise being shipped. From 2009 certain Iridium satellite phone models were shipped with both LetterWise and WordWise though not necessarily enabled by default; as of May 2019 some of these models seem current.


Notes and references


Notes


References

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By the 20th session, LetterWise users achieved an average of 21 wpm, with Multitap achieving 15.5 wpm., author-link = Dan Olsen {{cite web, url=https://www.theatlantic.com/technology/archive/2016/11/the-alphabet-that-will-save-a-people-from-disappearing/506987/, title=The Alphabet That Will Save a People From Disappearing, first=Kaveh, last=Waddell, date=16 November 2016, website=The Atlantic, access-date=20 May 2019, archive-url=https://web.archive.org/web/20170128044724/https://www.theatlantic.com/technology/archive/2016/11/the-alphabet-that-will-save-a-people-from-disappearing/506987/, archive-date=28 January 2017, url-status=live {{Cite book, last1=MacKenzie, first1=I. 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External links


LetterWise
Input methods for handheld devices