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Justdial is an Indian
internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
technology company A technology company (or tech company) is a company that focuses primarily on the manufacturing, support, research and development of—most commonly computing, telecommunication and consumer electronics–based—technology-intensive products and ...
that provides local search for different services in India over the phone, website and mobile apps. Founded in 1996 by V. S. S. Mani, the company is headquartered in
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
, India. In addition to its headquarters, Justdial has offices in
Ahmedabad Ahmedabad ( ), also spelled Amdavad (), is the most populous city in the Indian state of Gujarat. It is the administrative headquarters of the Ahmedabad district and the seat of the Gujarat High Court. Ahmedabad's population of 5,570,585 ...
,
Bangalore Bengaluru, also known as Bangalore (List of renamed places in India#Karnataka, its official name until 1 November 2014), is the Capital city, capital and largest city of the southern States and union territories of India, Indian state of Kar ...
,
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,
Chennai Chennai, also known as Madras (List of renamed places in India#Tamil Nadu, its official name until 1996), is the capital city, capital and List of cities in Tamil Nadu by population, largest city of Tamil Nadu, the southernmost states and ...
,
Coimbatore Coimbatore (Tamil: kōyamputtūr, ), also known as Kovai (), is one of the major Metropolitan cities of India, metropolitan cities in the States and union territories of India, Indian state of Tamil Nadu. It is located on the banks of the Noyy ...
,
New Delhi New Delhi (; ) is the Capital city, capital of India and a part of the Delhi, National Capital Territory of Delhi (NCT). New Delhi is the seat of all three branches of the Government of India, hosting the Rashtrapati Bhavan, New Parliament ...
,
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,
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,
Kolkata Kolkata, also known as Calcutta ( its official name until 2001), is the capital and largest city of the Indian state of West Bengal. It lies on the eastern bank of the Hooghly River, west of the border with Bangladesh. It is the primary ...
, and
Pune Pune ( ; , ISO 15919, ISO: ), previously spelled in English as Poona (List of renamed Indian cities and states#Maharashtra, the official name until 1978), is a city in the state of Maharashtra in the Deccan Plateau, Deccan plateau in Western ...
. In 2020, Justdial had 10,984 employees, and a database of approximately 29.4 million listings and 536,236 active paid campaigns. On 16 July 2021,
Reliance Retail Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
acquired a 66.95% stake in Justdial for crores.


History

In 1987, while working for a
yellow pages The yellow pages are Telephone directory, telephone directories of business, businesses, organized by category rather than alphabetically by business name, in which advertising is sold. The directories were originally printed on yellow paper, ...
company, V. S. S. Mani thought of replacing yellow pages with a database of information that users could call to receive current information about local business listings. To launch his venture, Mani acquired the Mumbai
landline A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...
phone number 2888-8888. After several years of seeking financial backing for his idea, Mani launched Justdial in 1996 with a seed capital of , five employees, a few rented computers, and borrowed furniture. In 2007, an Internet and mobile app version of the database called Justdial.com was launched. On 20 May 2013, Justdial went public at a price between and . Of the total 17.5 million shares, 13.5 million of them were offered to the public, while the rest were given to fifteen previous investors at per share. To encourage retail investment, Justdial had promised that they would buy back shares from retail investors at the IPO price if Justdial's share price fell sharply within the first six months. By the close of the market on the day of the IPO, the majority of new investments had come from
foreign institutional investors An institutional investor is an entity that pools money to purchase securities, real property, and other investment assets or originate loans. Institutional investors include commercial banks, central banks, credit unions, government-linked co ...
. On 5 August of the next year, Justdial's share price reached a high of , subsequently decreasing to the triple digits in 2015. On 16 July 2021,
Reliance Retail Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
acquired a 66.95% stake in JustDial for crores. As per the deal, Reliance Retail will hold 40.95 percent, and will make an open offer to acquire up to 26 percent in accordance with takeover regulations. The deal also mentioned that Justdial will allow Reliance access to the 25-year-old listings company's merchant database and Mani will continue to lead Justdial as managing director and chief executive officer.


Products and services

Justdial's service is a database of business listings that users can access by phone or online. The company also operates "Justdial Social", a service that aggregates content from social media websites, TV broadcast, news, and other sources; and "Search Plus Service", a service that manages online transactions via the web and mobile apps.


Security flaws

On 10 October 2019,
Indian Indian or Indians may refer to: Associated with India * of or related to India ** Indian people ** Indian diaspora ** Languages of India ** Indian English, a dialect of the English language ** Indian cuisine Associated with indigenous peoples o ...
-based independent
security researcher A security hacker or security researcher is someone who explores methods for breaching or bypassing defenses and exploiting weaknesses in a computer system or network. Hackers may be motivated by a multitude of reasons, such as profit, prote ...
Ehraz Ahmed detected a major security flaw in eleadmarket's Register
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
. The flaw allowed competent
hacker A hacker is a person skilled in information technology who achieves goals and solves problems by non-standard means. The term has become associated in popular culture with a security hackersomeone with knowledge of bug (computing), bugs or exp ...
s to log into any eleadmarket account by simply placing the phone number in the username parameter. By doing so, this granted the
hacker A hacker is a person skilled in information technology who achieves goals and solves problems by non-standard means. The term has become associated in popular culture with a security hackersomeone with knowledge of bug (computing), bugs or exp ...
access to any person's Justdial account. This vulnerability puts the user's personal data at risk, but also compromises the user's social profile since the hacker could use the system ID generated by exploiting the flaw to access the JustDial Pay account, and post on the user's social profile. Justdial acknowledged that there was a bug in one of its
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
. There was no loss of any data or financial loss reported.


Acquisition

Justdial was acquired By
Reliance Reliance may refer to: Companies * Reliance (bus company), a bus operator in North Yorkshire, England * Reliance Controls, an American electrical products company founded in 1909 in Wisconsin * Reliance Home Comfort, a Canadian water heate ...
on July 20, 2021. On July 20, 2021, RRVL acquired 1.31 crore equity shares of Rs 10 each of Just Dial for Rs 1,020 per equity share from VSS Mani, founder and chief executive of Just Dial, in a block deal.


See also

*
Local search (Internet) Local search is the use of specialized Internet search engines that allow users to submit geographically constrained searches against a structured database of local business listings. Typical local search queries include not only information abou ...
*
Local advertising Local advertising is used in geomarketing to optimize ad delivery, this platform is applied to customers depending on their location. Making purchasing or service decisions is influenced by local marketing. Marketers and businesses consider local a ...
*
Online advertising Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising that uses the Internet to promote products and services to audiences and platform users. ...


References

{{Reflist Companies established in 1996 Internet search engines Online companies of India Companies listed on the National Stock Exchange of India Companies listed on the Bombay Stock Exchange